Quote Originally Posted by Iymala View Post
What is NOT a common thing is a company completely refusing to help it's customers either get that loot back, reset their lockout, or do a roll back.
Blizzard is usually very good about restoring lost loot in situations like this (in my experience, at any rate). There's no reason SE can't provide customer service on the level that Blizzard does.

Also, just FYI, they're hiring: http://ch.tbe.taleo.net/CH01/ats/car...ARE_ENIX&cws=1