Severe lag in instances since Jan 14

[Parvania]

Another thread about this on these forums http://forum.square-enix.com/ffxiv/t...n-%28R0%29-lag

[Silkysmooth]

Yep, I'm with sky and I've had hideous lag now for about 4 days......I'm getting severe spikes all over the place though....not just in dungeons but out in the world.....I'm supposedly on their top end adsl line....supposedly...........

[Wobbler]

Yeah its not just instances, its everywhere from Walking around town, to fighting in the fields, to extracting copper from the copperbell mines, to abusing the marketboard.

[Octagon]

Sky ADSL Broadband user here, same problem. It happen since beta and this lag spike/packet loss start from 1 evening and can last a whole week. Glad my contract expires next month. Movin to VM 120m.

[Parvania]

They are looking into it.I have just come off the phone.I was promised yesterday an email would be sent to the tech team and it has been, it's been circulated today and is now reaching departments.They are aware of the mass problem and its being escalated to level 2 to start the investigation.It's just a matter of time now.

[TiaJ]

Awaiting answers from Square! Come on, one of you must be watching these forums and can tell us what's going on D:

[Vinroke]

Sky customer here, been getting massive lag/latency spikes since Tuesday.

[Gallerik_Winstone]

same here. got a bit from london but mostly Montreal like others. sort it out!

[Jac_Shirudo]

Has anyone considered contacting Level 3 the owners of the server directly? To find out there thoughts?

[ces]

Two more customers here where the game's been pretty much unplayable since the 14th January. Before the "oh change your ISP SE is awesome lolz lolz lolz" bunch come along - this was previously not an issue, and the ISPs suffering these issues recently probably consist of 2/3 of the largest ISPs in the UK (Sky and BT). Seems pretty bonkers to want to ignore this issue really and remain silent on it when it's affecting so many people - plus those on US ISPs hit by the same problem.

Apparently when there was a similar issue in Japan SE were on the phone to the relevant party pretty sharpish - but the fact that not one single SE rep seems prepared to even come out with a "hey we know about this - we're trying to get it all worked out bear with us" is pretty damned ominous really.

Letting it run till the end of this subscription month but if it's not worked out by then - will be two subscribers lost in this house because why pay for something you can't access most of the content in?!

Step it up SE and at least let people know you're aware of what's going on - that's not much, it requires a few taps on a computer keyboard to do that bit so people don't feel completely ignored.

Thanks to the people pushing Sky to try to get it resolved at their end though - I can't make the calls since they've got the most ridiculous policy going regarding who they'll take calls from - despite being told several times to take from me OR the other half they'll only speak to him!