You do realize that means it's not a problem with the game itself but the hops particular ISPs are taking to reach the servers..right? SE stated VPN software isn't against ToS which means it's not interacting with the game coding at all - If a program isn't directly interacting with the game's code or memory, doesn't that mean it's not particularly the net code since it's not actually fixing anything with the game itself?
I will be sure to remind the EU players in my FC that they're not clearing primals and only imagined their victories. It is annoying since people even in the US are having problems, but the clear rate is fairly high on our server from what I'm seeing.
As a matter of fact..the only time I ever seen someone blame lag recently was when they utterly failed at Ultima Hard. On Mondays I get a ton of lag in Coil and the like but later in the week that lag clears up, so the servers aren't perfect but the game is still very much playable to a large portion of their playerbase