Sorry, wasnt trying to dismiss the issue people are legitimately having. I respect that you would like a response but I see a LOT of assumptions and accusations being tossed around by all the people posting in these threads. Such as "They havent responded to our posts so they are ignoring/dont know/dont care the issue exists." "The issue is in 'X' thing"
In past experiences from this dev team over the last 2-3 years I have come to notice that they do not like to post unless they have some concrete information. They dont want to give half ass'ed responses that could be wrong. They want to give accurate assessments of the situations they are commenting on. I also know they do have people who read almost every post on the forums and report it to the appropriate teams.
Like you and others are so proud to point out, you have two well maintained threads (kudos) full of information and testimony and many, many responses and likes. I can guarantee you, they have seen it by now. I posted in one of these before that with as many different configurations of software and hardware out there for PC's as there are people playing the game, it can be a witch hunt trying to find out exactly what the problem is. I work in IT for a school district, while its a completely different ball game I have come to discover no issue is as simple as people might think it is. It could be something like an apostrophe in the wrong place in a single line of code, needle in a haystack much? Not to mention that the issue is not a universal one. Not everyone experiences the problem. If it was a global issue, it might be easier to determine.
Has a link to these threads been posted in any of the Questions for the Live Letter official posts? If so, please link cause I think that would be the best place for it and I will throw my like in the ring, as I have for the OP's of the other threads. Best of luck and I do hope the issue gets resolved, I appreciate the ones commenting about it with cool heads instead of heated accusations about how incompetent and stupid the devs are.