Sorry, FFXIV. I've officially gone back to WoW. You managed to convince me for multiple months that this issue was actually acceptable and that I should just work around it, but playing that other game for all of ten minutes reminded me that this crap isn't actually standard. This one issue is legitimately game-breaking. And I would hold out hope for you to fix it eventually if you just said "It's on our to-do list, it just might take a long time". I would even respect you marginally more if you just said "We realize that this is a thing but we're not really inclined to fix it, sucks for you". But for you to essentially say "All of the people complaining about this are just crazy and/or bad players, this is obviously a camera zoom issue" is just... I'm sorry. If your heads are that far buried in the sand then I'm sure you won't actually notice the fact that my boyfriend and I have stopped throwing money at you, so I guess it's all good.