Main Story Quest Line Broken! PLEASE HELP!

[MimiGogo]

I have completed Power of Deduction. After turning the quest in to NPC "Aethelmaer", he does not offer to start the subsequent quest, The Secret of the White Lily. I have only come across one other report of this specific problem, while researching online. I have been dealing with this for 3 weeks now, calling in to customer service, filing in game bug reports, and even claiming in game harassment, just to get a hold of a GM. Still, no one will help me! I am now a paying customer, with multiple lvl 30 jobs, and deeply enjoy the game, but I can't progress any further. I need to unlock a dungeon called Brayflox's Longstop (I believe). How can SE just ignore my issue? If my account was hacked, I would assume they could go in and reset my items. Why then, can't they go in and reset my quest log so I may progress in my Main Scenario Quest?

[shudon]

I have the exact same problem. I also was totally unable to get any support in-game or through email. I opened a ticket here and a user helped me, turns out you're suppose to go to the lvl 30 quest 'Wrath of the Titan'. I don't understand what happened to the two missions in between. My ticket was just moved to insufficient data forum here: http://forum.square-enix.com/ffxiv/t...main-story-arc.

[MimiGogo]

I'll have to try it out tonight. Thanks for the post - I hope it works!

[MimiGogo]

Have you started a new quest, then? Which quest can you start now to continue the main story?

[MimiGogo]

It worked!!! I was able to begin Wrath of Titan and am so pleased

Thank you and the community for being so helpful. I am terribly upset with SE customer service about this. I was contacting them for 3 weeks regarding this issue and the forums cleared it up in 1-2 days. FF has the kindest, most-helpful community of players. It's a wonderful thing.