Can not continue main story arc.

[shudon]

I've been trying to work with support for the last few days to get help with my story arc. I've finished my lvl 28 power of deduction quest however I do not have the option to pick up my secret of the white lily quest. I'm lvl 32 and I'm at the npc Aethelmaer.

I've filed a bug report in game, I've opened a ticket. Which then directed me to open another bug report on the website, which I've also done. All attempts at communication have just been canned responses with no attempt to actually talk to me.

I'm not sure what else I need to do, but I'm pretty disappointed in support for a game I pay a subscription for.

If any mods are reading this, my tickets are: 3022732 and 3003610. I have two because I opened the second to try and get an update since apparently they closed the first one without a response or resolution.

[vRoad]

According to my quest log, the quest after Power of Deduction is Wrath of the Titan.

http://i.imgur.com/R3xDNFE.jpg

"Report to High Storm Commander R'ashaht Rhiki at Maelstrom Command for further information."

[shudon]

According to my quest log, the quest after Power of Deduction is Wrath of the Titan.

http://i.imgur.com/R3xDNFE.jpg

"Report to High Storm Commander R'ashaht Rhiki at Maelstrom Command for further information."

According to this site, and the story line from power of deduction its secret of the white lily. http://ffxiv.gamerescape.com/wiki/Ca...Scenario_Quest

EDIT: Well I just went and looked and wrath of titan is available. Which is weird since all guides show skeltons in her closet as a prereq: http://ffxiv.gamerescape.com/wiki/Wrath_of_the_Titan

Thanks for your help though. Guess players really are the only hope for support.

[Boretalith]

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. Please use the bug reporting template found http://forum.square-enix.com/ffxiv/t...-THIS-FIRST%29 and make another post. Thank you!