Had to reformat and cannot reintall game!

I had to reinstall the game because of a format on my pc. I bought the game from walmart and have the disc and my cd key but when i try to patch it asks me for my product key again.
When i try entering in the product key again it tells me its already in use.
Any suggestiongs or anyone know the answer to this problem?

Hi,

Try this link:

http://www.finalfantasyxiv.com/playersdownload/na/

It is to their digital client download. If you install that, it should ask you for your user ID and password and you shouldn't have to worry about the Key code. Very odd that the key is giving you that problem.

Let us know if this works so we can spread the word about the work-around (which we shouldn't have to do in the first place!)

Thanks

Have you tried clicking past the part where it asks you for the cd-key?

thanks i will try this and let you kno

Quote:

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Originally Posted by Wulfies

Hi,

Try this link:

http://www.finalfantasyxiv.com/playersdownload/na/

It is to their digital client download. If you install that, it should ask you for your user ID and password and you shouldn't have to worry about the Key code. Very odd that the key is giving you that problem.

Let us know if this works so we can spread the word about the work-around (which we shouldn't have to do in the first place!)

Thanks

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I dled from that website and as soon as launcher installed i tried to run it and then it asks you to activate or create a new account

I'm the one who have been facing this problem for 1 week. No SE respond me until now
First I reinstalled by using FFXIV Setup for 1.0 player. I stucked at login page. It's ask me for registration code then then I put the beta test code and version 1.0 code nothing happen
Second I borrowed my friend CD to install. It's still stuck at the page of entering registration code again.

I wonder, Is it because I haven't renew payment yet?.

Hmmm...what happened when you said activate? See if that key form wally's world will work there. If it doesn't, i am sorry but i have no clue. :(

When you click activate it tells you to enter in your cd key again. So i did so and it says this key is already in use.
whats wallys world?

ShuCho , Are you renew payment?. I've got the same issue for 1 week now.

when I try at my previous PC ( The Old One ). It only ask me to renew payment method at Mog Station. With my new PC It stuck on registration code at login page also.

I still have 19 days on my free trial when i bought the game

I hope SE will reply my email. If they are, I'll share it with you.

Thank you. Same to you as well.

Quote:

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Originally Posted by ShuCho

whats wallys world?

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Wally's world = Wal-Mart...sorry joke i have with alot of my friends.

Quote:

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Originally Posted by ShuCho

When you click activate it tells you to enter in your cd key again. So i did so and it says this key is already in use.
whats wallys world?

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And what happens if you choose cancel instead of putting in cd key?

Lets try on your PC. go to My Document > My Game > FINAL FANTASY XIV - A Realm Reborn > FFXIV_BOOT ( Open as Notepad )

<FINAL FANTASY XIV Boot Config File>

<Version>
Version 2
Language 1
Region 2
EulaAgreement 1
StartupCompleted 1 ( It was 0 before I changed it )
B4EulaAgreement 1 ( It was 0 before I changed it )

I'm not sure, It's work with you or not but I'm now passed registration code entry.
and I have no idea that Is these legal or illegal but since SE never care about customer 's problem. So Be It!!!

After you install the Launcher and you open it up it should present you with the option to first login or create a new account, is that what it's showing you first?

Thanks for all the feedback guys it was much appreciated. I got past my problem by just logging in with a friends account to install the game

Well done. Player figures out a hack job to fix the problem. Why am I seeing a pattern in SE (lack of) customer support?

SE should just set up all support tickets to automatically post to this forum because this is where people end up when customer support inevitably can't help them.

Quote:

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Originally Posted by ShuCho

Thanks for all the feedback guys it was much appreciated. I got past my problem by just logging in with a friends account to install the game

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So how did you get past the CD key thing again? I thought you needed to have an un-used CD key?

Never Mind, I used JunnOhlala's method and worked perfectly.

Quote:

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Originally Posted by JunnOhlala

Lets try on your PC. go to My Document > My Game > FINAL FANTASY XIV - A Realm Reborn > FFXIV_BOOT ( Open as Notepad )

<FINAL FANTASY XIV Boot Config File>

<Version>
Version 2
Language 1
Region 2
EulaAgreement 1
StartupCompleted 1 ( It was 0 before I changed it )
B4EulaAgreement 1 ( It was 0 before I changed it )

I'm not sure, It's work with you or not but I'm now passed registration code entry.
and I have no idea that Is these legal or illegal but since SE never care about customer 's problem. So Be It!!!

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It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.