Why would you schedule server maintenance during Prime time hours???

It obviously wasn't an emergency because it was planned and posted on 9/18/2013 at 0842 hours. So why take down all NA servers during literally the busiest play hours??

I understand it's morning time in Japan, but maybe start after lunch??

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Originally Posted by Krohn

I understand it's morning time in Japan

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Japanese company, Japanese data center.

Because they have no respect for the NA customer base.

You know that there are also EU servers, yes?

Yes, it is because it is a Japanese company. This game was, initially, made for the Japanese people. Also, though, since the Japanese servers can be played on by those of us not in Japan, I think it's a type of fairness. If one set of servers can't play, then neither can the others. It's only two hours...at least it's not 8.

I also agree with Remilia. It is not just us 'NA customer base' that is getting it, it is the whole customer base, including Europe.

The funny thing is, it was the NA servers that got overloaded with too many players and crashed, not the Japanese, so which do you think is the larger player base?

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Originally Posted by Katixia

The funny thing is, it was the NA servers that got overloaded with too many players and crashed, not the Japanese, so which do you think is the larger player base?

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No, they were the EU/NA servers. Not the NA servers.

And yes, I'm going to bitch about it until US people realize they are not at the center of the universe :P

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Originally Posted by Katixia

The funny thing is, it was the NA servers that got overloaded with too many players and crashed, not the Japanese, so which do you think is the larger player base?

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Not really. I figure this maintenance has more to to do with character creations, if you've been watching the notices about it, you'll see that the NA and JP data centers have alternated between "mostly x's" and the last notice showed all the JP servers clear.

If they do something about the hackmovers I'll be impressed.

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Originally Posted by Katixia

The funny thing is, it was the NA servers that got overloaded with too many players and crashed, not the Japanese, so which do you think is the larger player base?

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Yea, they are also some of the biggest whiners right now. Pretty sure most of us will get over only two hours of lost play time, though.

Its only 2 hours stop crying

Because they obviously don't give a shit about US players.

Lol QQ away! Why do people post this EVERY time there's maintenance????? I would have thought you guys would get used to it by now? Oh well /shrug.

Are we going to have this same discussion every time a maintenance pops up?

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Originally Posted by Remilia_Nightfall

No, they were the EU/NA servers. Not the NA servers.

And yes, I'm going to bitch about it until US people realize they are not at the center of the universe :P

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The EU/NA are all physically located in Montreal, so Canada is the center of the universe.

I dunno, maybe go eat? Take that much needed shower you've missed for the past week? Say hi to your family/friends?

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Originally Posted by DragonSlayer45

Are we going to have this same discussion every time a maintenance pops up?

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No, eventually people will tire of the disrespect, and move on. This game will die, and everyone will forget about it in 2 years.

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Originally Posted by Katixia

No, eventually people will tire of the disrespect, and move on. This game will die, and everyone will forget about it in 2 years.

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What disrespect do you speak of? Making the game better and more playable?

They say this is a japanese game, but while playing it it seems like there are an awful lot of american/european cultural references for it to claim to be japanese. just mho. Sure you get ff monsters, but pretty much all quest inside joke references are to the western culture not eastern.

@Remilia_Nightfall. We US people may not be the center of the universse, but we are large part of the gaming population. So deal with it.

The English/American/European versions will generally be edited to change Japanese cultural references to a corresponding reference that the player would more likely understand. Obviously a lot of people would be confused at all the odd-ball Japanese cultural/pop cultural/etc references in the game otherwise.

Also, a lot of American culture is fairly popular in Japan so...

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Originally Posted by Waggabond

Because they obviously don't give a shit about US players.

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Well you can say the same about the "Americans" not giving a shit about the European, Oceanic, and Australian players. Cuz ALMOST EVERY western mmo they play they get maintenance during prime time. SO NOW IT'S OUR TURN! DEAL WITH IT!

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Originally Posted by NargaHuntress

Well you can say the same about the "Americans" not giving a shit about the European, Oceanic, and Australian players. Cuz ALMOST EVERY western mmo they play they get maintenance during prime time. SO NOW IT'S OUR TURN! DEAL WITH IT!

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The problem for SE is gonna be that NA is the majority of their customer base, it's not wise to anger such a large portion of your customers.

I, for one, think maintenances should not be this frequent and always during the peak gaming time of the same time-zone. Arena.net has, since GW1, provided constant service with little to no interruption for both the first and second game of the series. While they are being published by NCsoft, Arena.net is a fairly small company when compared to SquareEnix which should be working really hard right now to make this release as smooth as possible. (And we all know that the release has been so far extremely rocky and poorly prepared.)

Some may say that expecting no maintenance makes me a "spoiled" bastard or that I should play GW2 instead of whining here. But facts are facts, if a company can make servers run continuously, why can't Square do it? Or at least provide downtimes which do not affect each zone's peak hours?

Well, I'd like to ask everybody that would you be comfortable with your internet going down during your prime time and be okay with it because it's a Japanese owned ISP? I'd like to hear your response.

If Yes, then why does MMORPG get a free pass on this complaint?

If No, then what makes you keep coming back?

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Originally Posted by Burningtofu

Well, I'd like to ask everybody that would you be comfortable with your internet going down during your prime time and be okay with it because it's a Japanese owned ISP? I'd like to hear your response.

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I would give a witty response to this but for some reason I am constantly being distracted by the owl.

I wanted to play when got off work. But hey right now I am watch Dr. Phil that I recorded and drinking a Heineken. I will play for a couple hours when it's done.

/gets popcorn.... All these whiners are very entertaining, who says I'm not getting what I paid for.

My Dr. Phil is done and now I am watching American Dad with my kitty CoCo Chanel on the sofa with me.

Yea, I guess it's good for euro players. 2am there right? Still if they pushed the maintenance to 1pm Japanese time then its 7am europe and 11pm NA. Would have been a significantly better time.

So, looks like the Japanese servers are back up, but not the NA ones... feel the love...

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Originally Posted by LadyVaJedi

I wanted to play when got off work. But hey right now I am watch Dr. Phil that I recorded and drinking a Heineken. I will play for a couple hours when it's done.

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You RECORDED Dr. Phil?

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Originally Posted by Katixia

So, looks like the Japanese servers are back up, but not the NA ones... feel the love...

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They ran JP data center window a couple hours ahead of the NA window.


Any one gotten any hint of maintenance being extended? Not seeing the servers back up yet....

Edit:
Right after posting this... the icon went green on the Lodestone, but the list is still showing everything down for maintenance.... even at the ARR Status page.

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Originally Posted by Katixia

So, looks like the Japanese servers are back up, but not the NA ones... feel the love...

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Yes feel it, hate it, loathe it, cry moar, because baby tears are yummy.

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Originally Posted by Remilia_Nightfall

You know that there are also EU servers, yes?

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When EU hits half the NA player base we'll talk about caring.

What I don't get is why not do it all at the same time >.> why 1 data center at a time.

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Originally Posted by Krohn

It obviously wasn't an emergency because it was planned and posted on 9/18/2013 at 0842 hours. So why take down all NA servers during literally the busiest play hours??

I understand it's morning time in Japan, but maybe start after lunch??

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SWG: Europeans got shafted
SWTOR: Europeans got shafted.
Other MMOs: NA always get favored.

Hope you understand what we Europeans have to deal with in every online game where services aren't seperated. Even then NA still gets favored (even if EU has a larger player base)

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Originally Posted by Katixia

Because they have no respect for the NA customer base.

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Nor did any company ever had any for their EU customer base.

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Originally Posted by Katixia

The funny thing is, it was the NA servers that got overloaded with too many players and crashed, not the Japanese, so which do you think is the larger player base?

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This must be your first online game. Player base doesn't matter squat. Look at other online games. Some of them have a much much MUCHHHHH larger EU player base than NA yet EU is still second hand. Learn to deal with it as we Europeans had to for many years.

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Originally Posted by Katixia

The problem for SE is gonna be that NA is the majority of their customer base, it's not wise to anger such a large portion of your customers.

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Source?
Get off your high horse. Plenty of online games out there where EU has a much larger player base but is still treated as second hand. We however, learned to deal with it.
But OH NOES now NA gets to be in EU players' shoes for a change! It's the end of the world folks.

Company is located in Japan.
Franchise is originally Japanese.
Why should they provide maintenance on times that suit NA players?
Don't like the maintenance times? Move to Japan. You'll get more suitable times then.

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Originally Posted by Inquisitor

You RECORDED Dr. Phil?

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Seriously, this was one of the odder posts I've seen recently.

Actually now its past the 2 hour mark.

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Originally Posted by Remilia_Nightfall

No, they were the EU/NA servers. Not the NA servers.

And yes, I'm going to bitch about it until US people realize they are not at the center of the universe :P

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Scientifically speaking.... Yes, I am the center of the my universe....as is everyone else from their perspective

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Originally Posted by Ricje

SWG: Europeans got shafted
SWTOR: Europeans got shafted.
Other MMOs: NA always get favored.

Hope you understand what we Europeans have to deal with in every online game where services aren't seperated. Even then NA still gets favored (even if EU has a larger player base)


Nor did any company ever had any for their EU customer base.


This must be your first online game. Player base doesn't matter squat. Look at other online games. Some of them have a much much MUCHHHHH larger EU player base than NA yet EU is still second hand. Learn to deal with it as we Europeans had to for many years.


Source?
Get off your high horse. Plenty of online games out there where EU has a much larger player base but is still treated as second hand. We however, learned to deal with it.
But OH NOES now NA gets to be in EU players' shoes for a change! It's the end of the world folks.

Company is located in Japan.
Franchise is originally Japanese.
Why should they provide maintenance on times that suit NA players?
Don't like the maintenance times? Move to Japan. You'll get more suitable times then.

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Let's hope SE isn't as bad at business as you would be. "Don't like our maintenance times? Tough, move to our country". You know what most customers response would be? I think I''ll just spend my money elsewhere. Which might be what ends up happening.

I love these post, keep them coming on every maintenance