No Resume? Really?

C'Mon SE. After all the goop we've been putting up with, you really offer a 1gig patch that has to be restarted totally from scratch?

Maybe it's your file server(s), Maybe it's my ISP, Maybe there's some other issue. No matter what, for cryin out loud, let us pick up the download where we left off!


Seriously. 6 attempts all failing at 800MB+ complete.....

Not my favorite way to spend 3 hours.

Well, 1GB is not really that much in this day. Mine downloaded and installed in less than 5 minutes

People just like to cry and complain about anything.
It'll be something else tomorrow.

A resume would be nice. Still, downloading 1g is really easy. Takes 5-10 minutes.

Quote:

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Originally Posted by Ephany

People just like to cry and complain about anything.
It'll be something else tomorrow.

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I would just like to say, I love that quote in your sig ^^

...what I'm more concerned about is: why do we have to log in just to get the update? It's like "yo hey the world indicator is all red, as it should be, too, by the schedule, but yeah I'm gonna try logging in anyway"...? Kind of backwards logic, if you ask me.

Yeah, somehow, even with a tested 30Mbps dowload, it still takes 30+ minutes to get that 1gig file. Given any sneeze anywhere in the line it fails.

Something's fishy somewhere, but I see nothing from here to indicate what it might be.

Even so, there's no reason I should spend 30 minutes downloading, only to have it fail and have to rinse/repeat 6 times.

Resume isn't just a thing that'd be really nice for you 5 minutes guys, it's dang near necessary for the rest of us.

My ISP is horrible and my client updated within just a few minutes. I don't think the 'resume' would really be necessary for THIS particular patch.. although I do see why people would be confused that this functionality is not available in 2013.

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Originally Posted by Kerrik

Well, 1GB is not really that much in this day. Mine downloaded and installed in less than 5 minutes

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think mine took even less i restarted the launcher because i thought there was a problem lol

You all need to shut your mouths and quit complaining. I live in Australia and 1GB takes me 3 hours to download.

Honestly there should be resume, pretty ridiculous that there isn't.

My ISP caps only my ffxiv update which is annoying watching it update at 60kbs, although I never get my update stop or anything I sympathise with people who do. Other than FFXIV tho I get max adsl speed on everything else

It may not be an issue for those of you with fast connections but for some of us it is an already slow process without having to restart for errors.

Took me an hour to download so not bad, some parts of the UK have really crap speeds compared to others. :(

When I complained about it on the beta forum, I got slapped by the local white knights then got banned for 10 days because I raised the pointed too loudly as I was completely baffled by this issue. I wouldn't put much hope into them trying to fix it to be honest.

Well 'woop de do' for everyone and their 1GB per second download speeds.

Not everyone is so privileged, so stop being so "Let them eat cake" and naive about the enter fanbase.

Despite having a good general internet connection, this happened to me several times when trying to update the 2.0 client near launch day. Throttled speeds, 8GB download, and had to restart several times - so it took 2 days to actually download the game.

The resume function should not be something that is a) hard to implement for SE, and b) not a big ask of an MMO in this day. Even FFXI would only download the files it needed (granted after an annoyingly long file check) after a D/C.

There is also the issue of traffic - I can guarantee that all of you will be complaining when the next big patch hits, and everyone is downloading at the same time, so your speeds are throttled to 0.1MB per sec, and you have to start your patch all over again from a D/C, or an error.

4 times I've tried to download the patch now, each time failed. Estimated download time for me is an hour, really don't see why there is no "resume from where you left off" feature. I had this same problem downloading the client in beta for PS3, and SE sorted it. But now for PC we have the same problem again :(

EDIT: Finally got it downloaded... 4 and a half hours later :/

a 350mb cable and it takes me 350min to download.. The joy

I got it in about 3 minutes - then took another 3 minutes to install. If the updater is doing what it did in beta 2/3 it just look like it starts from 0 while its counting what files it already has.

LOL fuck you guys with good internet lmao not seriously hatin but yeh shit sucks took me an hour and a half to down load lol

Quote:

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Originally Posted by Kerrik

Well, 1GB is not really that much in this day. Mine downloaded and installed in less than 5 minutes

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Not everyone has fast internet.

/sigh
/shakes head
/walks away

Not everyone has quick enough Internet for that kind of download speed, for example I have at tops 4mb/s download speed where I live in the UK.

So that will take me 40 mins probs,

There should still be a resume file transfer option, it's a standard these days, even free to play does it in my experience

For those who have played 1.0 before, no matter how fast/slow our connections, we still always able to resume our download and never have to restart from beginning. This is due to peer-to-peer based connection for patch download.

Now I can't even fathom why did ARR patch download are even worse than what 1.0 did. For those who were using stable connection, hurrah! But those who didn't, or in my case, who also plays outside home which have to rely on mobile connection, this problem are quite annoying. If by the time this new patch released While I'm home which using a way more non-mobile stable connection, I would be dancing right now.

And to make it worse, even old-dated FFXI patch download process which has this quite a bit annoying re-checking game data (if we have to restart client due to disconnecting for one) are even better than ARR patch client.

So those of you who tell us to stop complaining better get your fact straight before trying to offend others who still struggles with their patch download. Some of us do have bumpy roads ahead. Better offer help or comforting pleasantries other than mocking those who has these misfortunes.

To sum it up: Don't be a dick! Either help or shut up! :p