Will I get suspended?

Well not myself but my sister. Basically I was going to play my sisters account for a bit to give some of her lower jobs a boost while she is at work tomorrow. If I log into her account on my PC at my house, will she get suspended for suspicious activity when she tries to log in on her PC at her house when she gets home because of the different IP addresses?

She doesn't have a security token as she used my buddy code to make her account and I had heard people were getting suspended when they tried logging in somewhere else, is this still the case as I don't want to get her suspended because I played her account for a bit?

I only log into the game from my house, but I do log into the forums from my work computer. That alone was causing me to trigger the "suspicious activity", so yes, it can quite possibly trigger the temporary block (change password) thing. So I got myself a security token (well, I just activated the one that came with my CE) and haven't had problems since.

You might get flagged for security and will have to approve the extra IP access later. But you shouldn't be completely blocked.

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Originally Posted by Cairdeas

You might get flagged for security and will have to approve the extra IP access later. But you shouldn't be completely blocked.

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Approve the extra IP? How? When I travel I get suspended every time I log on somewhere else. I have to reset the password. So, it is just a hassle for 3 minutes.

What do you need to do then to unblock the account then, if it doesn't take long then I might go ahead and play her account for a bit. I thought you might need to ring SE or something which is always a lot more hassle than it should ever be.

You'll just have to follow an e-mail to reset your the password each time you play at a different location.

Ahh so if I try to login here will I have to reset it before I can play or will she have to reset it after I have played when she tries to login back at home?

The security seems to trip differently for everyone. I've been logging in from home, college, my friend's college and at multiple friends' houses without any issues since launch and obviously, since they implemented the extra security measures.

The first time you play at a different location, there's no problems. But the next time you log in after playing in a different location, you will have to change password.

Do we need to log in from the same IP forever?

In my country, IP Address will change everytime we reconnect the router

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Originally Posted by Evangela

Do we need to log in from the same IP forever?

In my country, IP Address will change everytime we reconnect the router

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Like I said before, I've been logging in all over the place without any issues. Though each login has been via the same laptop, so the HID may come into play along with the IP.

i've been using both my office PC and my home PC to play FFXIV, and i never had any security issues. <3 because i r use Security Token~ :D

If you connect from different IP addresses/PCs, worse that can happen will be that you receive a message when you try to login, that your account is temporarily supsended/locked out. You just need to check your email account associated with your account, and reset the password. Then you can play again.

A change in IP address will probably not trigger another lock out because mine changes all the time, and I don't have to reset. Maybe it's determined by some unique PC id. So I guess you should be fine once you've logged on once at the 2nd location.

Iron your full ip wont change only a specific part, infacts its not even a proper IP they scan for its an ISP code which originates a region.

Anywho I block my friends all the damn time but i know his email pw so i just go unlock it and use his char as i please I must have blocked/change pw like 30 times now lol so i think its fine, SE could see its being accessed by same 2 people all time.

Alexia,

There is nothing much to worry about. I have had the same issue when I have logged on from elsewhere (I move around a bit). What happens is when you enter the password, it will say your account is compramised. Follow the link and it will send an email to get a password reset.

After that, it will remember that IP adress for the future. For as long as either you or your sister have access to that email account, there is nothing to worry about

Kimiko x

If you live in the same area you will have no issues, if you live in America and you sister lives in England and she logs on 30 minutes after you logged out then they might get suspicious.

I would suggest you familiarize yourself with the user agreement you have agreed to. For your convenience I will copy and paste parts of it.

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3. PROHIBITED ACTIVITIES

In addition to the License Limitations, there are other activities that you are forbidden from doing in connection with the Game (“Prohibited Activities”). In its discretion, SQUARE ENIX may use a variety of methods to deal with violations of this User Agreement and the Prohibited Activities, including, but not limited to, any of the following:

* Issuing a warning;
* Placing a character in a “virtual jail” for a specified period of time;
* Removing or deleting ill-gotten in-game items or currency;
* Temporarily suspending an account;
* Permanently terminating an account;
* Permanently banning your IP address, residential address, or credit card number;
* Asserting a lawsuit for breach of contract, copyright infringement, or other cause of action as may be applicable; and/or
* Seeking injunctive relief in any court or jurisdiction to prevent you from continuing such activity.

In addition, SQUARE ENIX shall be entitled to terminate any FINAL FANTASY XIV Account (immediately and without notice) of any User who (1) was previously suspended or terminated by SQUARE ENIX and who SQUARE ENIX believes (in its sole discretion) re-registered using different registration information in order to circumvent or bypass such suspension or termination, or (2) SQUARE ENIX believes (in its sole discretion, based upon any information available, including registration and account information) that such User is enabling or assisting another User to conduct any Prohibited Activities of any kind.

SQUARE ENIX may update the list of Prohibited Activities at na.finalfantasyxiv.com/support at any time. The current Prohibited Activities are as follows:

3.1 Sharing Account Information. You may not share your account or login information (such as your Square Enix ID and password) with anyone except your legal guardian, your minor child, or SQUARE ENIX. You are responsible for maintaining the confidentiality of your account and login information, even from your friends and family. If you violate this provision, you may unexpectedly lose access to your account to a third party without recourse against SQUARE ENIX. SQUARE ENIX will not be obliged to credit your SQUARE ENIX Account with Crysta or other points or awards, which may have been used by a third party as a result of the violation of this clause.

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What SE will do if you do 3.1 I am unsure. Are we aware of any situations where they have enforced 3.1?

I'm mostly playing at my place but I also sometimes log to my girlfriend's place and got the block, same happens when I go to my parents and play when they are in bed so yes, it can trigger it. However, it is only a matter of a few minutes to unblock it so it is not really a problem. As said previously, once it's done, there is no need to change everytime (not getting blocked anymore at my GF's)

I live in dorms where each room has a different internet connection, but same ISP. I moved into my friend's room the other day and played from in there and it triggered the suspicious account activity alarm. Silly SE. However, when I went to my university and ran it from there, nothing happened. Silly SE.

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Originally Posted by tragic

I would suggest you familiarize yourself with the user agreement you have agreed to. For your convenience I will copy and paste parts of it.



What SE will do if you do 3.1 I am unsure. Are we aware of any situations where they have enforced 3.1?

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thats just SE stating if you share your account info and it is stolen SE has no obligation to help you get it back

You might get suspended by the automatic security system, but you'll only have to reset the password via mail if that happens.

I play from a laptop. Logging into the forums on my work computer hasn't caused an issue, but logging into the game with my own computer at my girlfriend's place has triggered the block.

No, you'll probably be okay. What SE is looking for is major geographic differences (i.e. you live in Florida, and someone with an IP in China tries to log on to your account). A lot of service providers are doing this kind of thing now, such as Google Mail.

If you have an ISP with a dynamic IP address, you won't get flagged as your connection changes IPs, but logging in from work means you're probably logging in from a different ISP, and SE may notice this.

I went to a convention once tried to play from my hote. I got a security warning and it wouldnt let me log in. It really wasnt a big deal. All I had to do was respond to an email and it unlocked for me. I was happy to see this kind of security.

It was a bit of a drag at first, but easy enough to clear up. I was impressed with how serious square took the security.

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Originally Posted by Yarr

I went to a convention once tried to play from my hote. I got a security warning and it wouldnt let me log in. It really wasnt a big deal. All I had to do was respond to an email and it unlocked for me. I was happy to see this kind of security.

It was a bit of a drag at first, but easy enough to clear up. I was impressed with how serious square took the security.

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yeah very glad about the security, this effectively makes it impossible for a third party to steal your account, pending they dont have you email log in information.

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Originally Posted by Evangela

Do we need to log in from the same IP forever?

In my country, IP Address will change everytime we reconnect the router

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It isn't checking your personal computer IP. It's checking whether the ISP IP is consistent. So no, it doesn't matter if you're assigned a different IP every time you boot up.

I live in a tri-state area and log in from different states, different ISPs all the time and never have that problem.

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Originally Posted by Dargoth_Draconia

I live in a tri-state area and log in from different states, different ISPs all the time and never have that problem.

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Do you use a security token?

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Originally Posted by Grit

You'll just have to follow an e-mail to reset your the password each time you play at a different location.

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This. All you have to do is follow the instructions on the e-mail she'll get.

Guy get the security token, accounts with a token connected to it prevent the trigger. The different IP block was to prevent anyform of hacking which got bad in ffxi. It is hard to report hacking with ffxi, so the measure is prettty good. But the token helps and makes it safe.
With games like Aion and WoW I got my accounts hacked pretty easy, asll because I took a break. With WoW I had canceled my subcription and someone was able to reactivate it and used my account. I found this out when ppl baught the celestial horse mount. My Aion acctount was blocked several times also. And i don't go on iffy sites, open e-mail ( i don't even check my e-mail) Nor do i do any rmt.

Also the token lasts a good while And it saves the hassle of having to change passwords.