Server maintanence should probably not be done at primetime in NA.

I understand that you can never find a perfect time for everyone, but I think prime time (8PM EST / 5PM PST) is probably a time you would want to avoid.

This should be done overnight. 2AM to Whenever.

I'm sure no one else will agree with me.

I think nobody else can agree with you. Not realistically, anyway. Given where Japan, North America, and Europe are on the planet with respect to each other, whatever time they pick is going to annoy someone somewhere. Since SE's core development center is in Japan it stands to reason that the most likely time for a rollout of updates and activation of new capacity will be during low-traffic times there. I would rather have seen a staged rollout (Japanese servers first during their off time, then NA/EU during theirs) but it's quicker and easier for all involved to just shut off the two lobby server farms and shut everyone out and then just get to work on both sides of the pond simultaneously.

Yea so us EU players won't be able to play? if they did for for 2AM in US then it will be for us from 10AM to 8PM (10h maintenance)?

I'm glad they chose time like that!

No matter what time they decide to do the maintenance, it will always affect someone. That's just the way it is.

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Originally Posted by Ordano

I understand that you can never find a perfect time for everyone, but I think prime time (8PM EST / 5PM PST) is probably a time you would want to avoid.

This should be done overnight. 2AM to Whenever.

I'm sure no one else will agree with me.

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You are right , a game who is being made and handled in Japan with employees that live in Japan should totally change all their schedules for the NA players. Screw the Japanese players and screw the employees well-being and life outside their work, they need to work from 2PM to 2AM just to please the only country that matter , MERICA !!!

See i didn't disagree with you , i might have been a little sarcastic though. Seriously stop crying about maintenance or quit this game forever the maintenance time will ALWAYS be during that time.

Maybe I am misunderstanding something here... Do the Japanese not have their own servers? In my opinion the Japanese should not be considered when it comes to timing issues. However, I do believe the Europeans would need to be considered if they are using North American servers (which by the way, is a poor decision on behalf of Square).

"THE JAPANESE SHOULD NOT BE CONSIDERED".

I'm dying lmfao

This is about having the people to do that patching. I would rather them patch and fix the game, the time of the maintenance doesn't matter.

What does it matter when the maintenance is? Its not like most of us can even log in and play anyway. The sooner the maintenance the better I say...

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Originally Posted by Paintballrulz

You are right , a game who is being made and handled in Japan with employees that live in Japan should totally change all their schedules for the NA players. Screw the Japanese players and screw the employees well-being and life outside their work, they need to work from 2PM to 2AM just to please the only country that matter , MERICA !!!

See i didn't disagree with you , i might have been a little sarcastic though. Seriously stop crying about maintenance or quit this game forever the maintenance time will ALWAYS be during that time.

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No no... Obviously the maintenance should be done so that servers are not down at all!

Some people (not you)... Crying for fixes to the issues, but not willing to give up their own prime game time to get any kind of fixes implemented.

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Originally Posted by Ordano

I understand that you can never find a perfect time for everyone, but I think prime time (8PM EST / 5PM PST) is probably a time you would want to avoid.

This should be done overnight. 2AM to Whenever.

I'm sure no one else will agree with me.

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Why not? It's not like anyone but the lucky and the AFK'ers can play during any period anyways, regardless of whether it's primetime or not.

We're basically giving up Prime Time on a daily basis already because of server errors. Not being able to play because of a maintenance at least means we won't have to try and spam the login button for hours because we'll KNOW it won't work.

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"THE JAPANESE SHOULD NOT BE CONSIDERED".

I'm dying lmfao

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Why are you dying? Is it on account of your being as smart as a rock? Let me break it down for you:

1) Japanese players have their own servers to play on.
2) When considering maintenance windows on NA servers, the best time for Japanese players should not be considered - this is because of #1.

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What does it matter when the maintenance is?

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Are you dense? It matters because you shouldn't do maintenance when your servers are normally used most. Sheesh, are the people on this forum 12 years old? Have you graduated highschool yet? Do you have an ounce of common sense?

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Originally Posted by Ordano

Why are you dying? Is it on account of your being as smart as a rock? Let me break it down for you:

1) Japanese players have their own servers to play on.
2) When considering maintenance windows on NA servers, the best time for Japanese players should not be considered - this is because of #1.



Are you dense? It matters because you shouldn't do maintenance when your servers are normally used most. Sheesh, are the people on this forum 12 years old? Have you graduated highschool yet? Do you have an ounce of common sense?

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Haha Common sense says that if the servers are running this badly you take them down and fix them. Most people would gladly have the servers down for a day and get this all fixed than not being able to play at because of full servers, random disconnections, errors and so forth. When 50%+ of your fan base can't play, you take down the servers as soon as you can. Its that simple. A few hours of "prime time" mean nothing in the long run if they get these errors fixed.

Besides this is how SE operates. Most of us learned this with FFXI.

Hopefully they are fixing the problems. So it does not matter the times but really there all over night except for Japan. They got it worse.

Looking at it:
J: 9AM to 7PM
NA: 5PM to 3AM
EU: 1AM to 11AM
(not 100% sure on those times)

Some of you don't have to be tools in the forum. Someone was just posting their opinion.

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Originally Posted by Ordano

Why are you dying? Is it on account of your being as smart as a rock? Let me break it down for you:

1) Japanese players have their own servers to play on.
2) When considering maintenance windows on NA servers, the best time for Japanese players should not be considered - this is because of #1.



Are you dense? It matters because you shouldn't do maintenance when your servers are normally used most. Sheesh, are the people on this forum 12 years old? Have you graduated highschool yet? Do you have an ounce of common sense?

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THE COMPANY IS JAPANESE.

We're not talking about the playerbase.

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Originally Posted by Ordano

Why are you dying? Is it on account of your being as smart as a rock? Let me break it down for you:

1) Japanese players have their own servers to play on.
2) When considering maintenance windows on NA servers, the best time for Japanese players should not be considered - this is because of #1.



Are you dense? It matters because you shouldn't do maintenance when your servers are normally used most. Sheesh, are the people on this forum 12 years old? Have you graduated highschool yet? Do you have an ounce of common sense?

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Not sure if you realize, but what would happen if they did this particular maintenance one datacenter at a time, the people who can't play on one, would flood the one that is remaining up and cause even more issues.
That's aside from the fact that you're asking them to do almost double the work by asking them to do one at a time.

We don't know yet how future NORMAL maintenance will be handled either...

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Originally Posted by Ordano

Why are you dying? Is it on account of your being as smart as a rock? Let me break it down for you:

1) Japanese players have their own servers to play on.
2) When considering maintenance windows on NA servers, the best time for Japanese players should not be considered - this is because of #1.



Are you dense? It matters because you shouldn't do maintenance when your servers are normally used most. Sheesh, are the people on this forum 12 years old? Have you graduated highschool yet? Do you have an ounce of common sense?

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This game is made in Japan no? What time is it there during the scheduled maintenance? Hmmmmmm...... Interesting....


Lol

Suck it up america, at least you get servers on your own soil.

I would rather they try and fix the game, than let it continue to be this frigging bad.

Cry more you over-entitled little prats.

It's not like any of us can play as it is, why does it matter if it's during primetime, THE TIME I'M LEAST LIKELY TO BE ABLE TO LOGIN IS DURING PRIMETIME.

This is literally a non-issue.

Quote:

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Originally Posted by Ordano

Why are you dying? Is it on account of your being as smart as a rock? Let me break it down for you:

1) Japanese players have their own servers to play on.
2) When considering maintenance windows on NA servers, the best time for Japanese players should not be considered - this is because of #1.



Are you dense? It matters because you shouldn't do maintenance when your servers are normally used most. Sheesh, are the people on this forum 12 years old? Have you graduated highschool yet? Do you have an ounce of common sense?

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You must not realize that the server groups are purely a geographical location. At no point is someone required to use a certain group. Moreover, there are plenty of non-Japanese people on the JP servers, to the point that during "prime time" in the US, they are just as full as the NA/EU servers. So, perhaps you should consider the concept of a globe, timezones, and the free-movement of folks between the servers before you weigh in on the topic. Not to mention the problem with taking down the various worlds in a piecemeal fashion. The strain on the remaining servers, given the complete lack of geographical boundaries, would be absurd.

No matter what time they choose to update or do maintenance it's gonna be inconvenient to some regions.
America is not the be all end all of everything dude. This is a selfish request.

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Originally Posted by Ordano

Maybe I am misunderstanding something here... Do the Japanese not have their own servers? In my opinion the Japanese should not be considered when it comes to timing issues. However, I do believe the Europeans would need to be considered if they are using North American servers (which by the way, is a poor decision on behalf of Square).

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Do explain what the heck you are talking about? The Japanese opinion should not be considered about the timing issue? The European opinion should if they play on a American server? What the are you talking about? And it's my understanding that before ARR US and EU shared servers (i could be wrong), if that is the case you can't think you are more entitled to have maintaince hours moved to another time when its EU prime time as they didn't had a choice before with servers.

And really, its not the end of the world that you have to suffer trough some down time at prime hours. In the last week i hardly been able to play at the prime time hours here in Europe cause of the queue's being so full you couldn't even join the queue....and this would be hours before the American prime time. I think its prime time all day seeing how fast the queue fills up.

i think what needs to be done is lock out jp servers to people who do not need to be using them and same thing the other way around. it sucks but i think it might make some of this better for all affected once everything is fixed.

JP and NA/EU servers are both being upgraded and more server worlds are being added to "Both" server hubs. The very fact that you think they shouldnt worry about the japanese either makes you A> A racist, or B> Completely ignorant.

If you havnt noticed the flux of players in both JP and NA/EU servers the entire game itself is full not just the NA/EU servers. To pick the time they did is the most viable option as that is the time in NA/EU that they have the highest peak players, taking it down then ensures that everyone is waiting and there is no obituary load on servers right before shutdown. Its just a simple matter of getting things done right when all the employees are still actually awake and not tired from a long days work.

Stop complaining about when they do it and just move on. Servers are going to be down no ifs ands or buts, and when they do come back up expect a short few hours of 1017 as everyone will be trying to get on, So just think of it as a good time, since the maintenance will be done in the early AM's for NA/EU, when you (if you even work) get off of work, the servers should be in stable gaming ability.

~nuff said

What difference does the maintenance time make to half of us? We can't even get in 3/4 of the time...

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Originally Posted by Hatori_Elric

i think what needs to be done is lock out jp servers to people who do not need to be using them and same thing the other way around. it sucks but i think it might make some of this better for all affected once everything is fixed.

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No. What they need to do is take away the Segregation that they put by labling the servers NA/EU + JP. If all servers were in a "Global Name Plate" and were just based off the server name, then no one would be racist about the issue, nor would we have as much of a influx crowd jumping to the nearest JP server during peak NA times. The very fact that they labled JP as "JP Servers" is absurd being as its not just JP, its a JP located server hub, but its used for ANYONE, primarly those of the eastern hemisphere of the world (i.e. asia, australia, japan, etc).

Get rid of the server region lables and well have less segregation

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Originally Posted by OleGuy

You must not realize that the server groups are purely a geographical location. At no point is someone required to use a certain group. Moreover, there are plenty of non-Japanese people on the JP servers, to the point that during "prime time" in the US, they are just as full as the NA/EU servers. So, perhaps you should consider the concept of a globe, timezones, and the free-movement of folks between the servers before you weigh in on the topic. Not to mention the problem with taking down the various worlds in a piecemeal fashion. The strain on the remaining servers, given the complete lack of geographical boundaries, would be absurd.

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QFT
I tried the Jap 'servers' and I had the same ping/connection as the NA/EU. It's likely that they are in the same DC (someone said Canada)
The reason for the time is, like someone already pointed out, that the devs and part of the tech people are in Japan, so they work during their work hours

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Originally Posted by Vexray

No. What they need to do is take away the Segregation that they put by labling the servers NA/EU + JP. If all servers were in a "Global Name Plate" and were just based off the server name, then no one would be racist about the issue, nor would we have as much of a influx crowd jumping to the nearest JP server during peak NA times. The very fact that they labled JP as "JP Servers" is absurd being as its not just JP, its a JP located server hub, but its used for ANYONE, primarly those of the eastern hemisphere of the world (i.e. asia, australia, japan, etc).

Get rid of the server region lables and well have less segregation

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I think the 'segregation' is in place just so you know in which servers you are more likely to find people from your geographic area, for linguistic and time reasons (time as in, if I log on at 21:00 I know that there will likely be more people on the EU 'servers', because I live in Spain)

they can separate the timezones just simply by posting your latency to the server (much like arrstatus.net does) so that players can choose the server with the best latency to thier region, same concept without having to specifically give a lable to a zone and potentially cause biased opinions.

as for the other post. The NA/EU servers are located in Montreal, Canada out of the Eidos studios recently aquired buy SE.

I don't think it matters at this point, the fact that it took this long to even begin to fix the problem is disheartening. Also unless there is an AFK kicker in that patch, nothing will change.

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Originally Posted by Ordano

Why are you dying? Is it on account of your being as smart as a rock? Let me break it down for you:

1) Japanese players have their own servers to play on.
2) When considering maintenance windows on NA servers, the best time for Japanese players should not be considered - this is because of #1.



Are you dense? It matters because you shouldn't do maintenance when your servers are normally useod most. Sheesh, are the people on this forum 12 years old? Have you graduated highschool yet? Do you have an ounce of common sense?

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No, you're the one that is dense. Japan, NA/EU have separate servers that are based in their region. This is not an American company, it is a Japanese company that will operate at their local time frame 17 hours ahead of USPST/14 hours ahead of USEST/9 hours ahead of EUGMT. If you're dumb enough to not realize that, then go back to WoW. The United States is not the be-all-end-all of the world. We're one shitty country that should be put second more often so that people like you don't think that just because they're in NA, they're more important than anyone else in the world.

I don't care at what time of the day they do it. As long as it just gets done and allows us to login freely (or at least for the most part) and enjoy the game. You probably wouldn't be able to have much of a chance at logging in until they finish this maintenance anyhow. Quit your bitching.

I really don't give a damn to be honest.
Most of us can't even friggin' log in.
So I say, do it whenever. Hell, I rather have them do it NOW.
There is 0 need to fuss about this at all.

Even though, I agree that prime-time should be considered when taking down servers of a specific region. I do believe that when things are as bad as they are now, the sooner they can roll the upgrade the better. Let's hope everything is fixed after this. Good luck.

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Originally Posted by Suetan124

No, you're the one that is dense. Japan, NA/EU have separate servers that are based in their region. This is not an American company, it is a Japanese company that will operate at their local time frame 17 hours ahead of USPST/14 hours ahead of USEST/9 hours ahead of EUGMT. If you're dumb enough to not realize that, then go back to WoW. The United States is not the be-all-end-all of the world. We're one shitty country that should be put second more often so that people like you don't think that just because they're in NA, they're more important than anyone else in the world.

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about the country bullshit you just put in there you can fuck off. I disagreed with his post and just because of some selfish dimwitted child flames a post and happens to be from the us doesnt mean that All of us are like that. Our government has fucked our country to no end, but thats our government not us. The fact that you could post such trash like that just shows how old you are as well, your no better off than OP in that matter.

Your absolutely right though we are not the greatest thing in the world, were far from it, and anyone from us who thinks that is retarded as well. Our government is even now putting their nose in other persons buisness and its just even more so ruining our countries name, but you dont see me out bashing you and your country for it. So fuck off and get over yourself.

oh ya and about being more important than everyone else bs you posted. US is the only country as of recent whos been sticking their neck out for most other 3rd world countries, while our nose shouldnt be there in the first place, the fact that we put ourselves in danger over other countries suggests a little bit of courtesy.

Even if they havent' done maint. the likelihood of you playing is low unless you spam for hours.. if you're spending hours to spam to play instead of being with family.. you're kinda fail.

THEIR MAINT DOESN"T EVEN WORK. It doesn't even kick people out of the world... and they've had plenty of "emergency" ones, too... they don't know what they're doing.. plain and simple. lol

As an oceanic player, I can empathise with your inconvenience of prime-time maintenance. But I still take great satisfaction in that you now know how it feels.

Yep. I get to get off work right in time to have the servers go down, and stay down the entire time I'll have to play. Then again I'm in hour three of just trying to reach my character to attempt to login (either the lobby's down or the NA/EU character list is unavailable - I've not even seen my char yet today!) so, yeah.