How do I get my digital code?

Okay so my pre registration code is no longer active and I need to know how to get my new code

I already tried
- looking for the shady email in my spam folder, it doesn't exist
- going to store.na.square-enix.com/orders , for some reason my email isn't working
- I tried to find an email with an order number, I never received one
- Contacting customer support, they just disconnected me as soon as I contacted them

Any idea how i'm going to get my code?

Bumpity bump bump

The same place as to where you receive your Early Access code is where the order number is located as well. When you pre-order the game, the e-mail comes with your early access code along with an order number.

You said you haven't received your order number or any e-mail, but where did you get your early access code from?

Is this for a pre-ordered game through SE site or from another distributor online?

I bought it from here http://na.finalfantasyxiv.com/pr/product/
Which I believe is the official location

if you ordered through SE there will be a link in the email with pre-order code thats says something along the lines of find my order go to that link with order # and your product code will be there...tooks me a bit to figure it out

this is the email I recieved
Thanks for pre-ordering FINAL FANTASY XIV: A Realm Reborn!

Your pre-order code has been redeemed successfully.
Here is your early access code for the Windows PC version of the game:
xxxx xxxx xxxx xxxx xxxx
Input this code, when prompted, after logging in to the game for the first time.

Alternatively, please go here to redeem the code.

Please click the button below to download the PC game.

Download the Game

If you participated in the Final Beta test of FINAL FANTASY XIV: A Realm Reborn you will not need to download the software again.
www.finalfantasyxiv.com

Quote:

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Originally Posted by wudup

this is the email I recieved
Thanks for pre-ordering FINAL FANTASY XIV: A Realm Reborn!

Your pre-order code has been redeemed successfully.
Here is your early access code for the Windows PC version of the game:
xxxx xxxx xxxx xxxx xxxx
Input this code, when prompted, after logging in to the game for the first time.

Alternatively, please go here to redeem the code.

Please click the button below to download the PC game.

Download the Game

If you participated in the Final Beta test of FINAL FANTASY XIV: A Realm Reborn you will not need to download the software again.
www.finalfantasyxiv.com

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Check your delete folder? Does your spam folder empty itself there?

Quote:

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Originally Posted by AFuzzyMu11in

Check your delete folder? Does your spam folder empty itself there?

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No It's not there, I never received the email to begin with, at anyrate until I receive my code, I've been literally robbed.
Thanks for trying guys, but I have a nack for getting unique problems, I just need to wait for that email I sent to get a reply, or for someone to
not disconnect me as soon as I contact them.

I'm in the same boat still waiting for the code so it's not just you.

I went ahead and checked the code checker and it says I only have the early access code, it's like they aren't treating me like a paying customer?

I'm also still waiting for the code. I bought the physical CE copy and it still haven't arrive yet.
So yea I can't play this is really sux. SE really let me down a lot :(