Horizontal scan lines ><

So I just got a new computer and with this game (and another, but I fixed the problem with that one) I have horizontal scan lines in various sizes running up and down the screen. They're not too noticeable but they're still there nonetheless.

How I fixed it in the other game was I enabled Vertical Sync, which was an easy fix, but there isn't an option in this game in the system settings that I saw. So I went into NVIDIA settings and forced vertical sync there but it didn't seem to fix it.

I also tried messing around with the resolution and that didn't really help too much, it just made the lines bigger or smaller. I mean I can still see and play they're just annoying especially since I paid so much for this computer. :\

Help? :D

You may need to tell the community more about your system specs. Sounds like you have some screen tearing going on.

System Configuration -> Display Settings -> Frame rate limit is where you can find Vsync

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Originally Posted by zachyy

So I just got a new computer and with this game (and another, but I fixed the problem with that one) I have horizontal scan lines in various sizes running up and down the screen. They're not too noticeable but they're still there nonetheless.

How I fixed it in the other game was I enabled Vertical Sync, which was an easy fix, but there isn't an option in this game in the system settings that I saw. So I went into NVIDIA settings and forced vertical sync there but it didn't seem to fix it.

I also tried messing around with the resolution and that didn't really help too much, it just made the lines bigger or smaller. I mean I can still see and play they're just annoying especially since I paid so much for this computer. :\

Help? :D

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Depends if they are renaming Frame rate limit as Vsync (Full Refresh / Half Refresh) but it's located here in your menu options - http://imgur.com/oy6ZKYl

Also is it similar to this users issue? http://forum.square-enix.com/ffxiv/t...raphical-Error

I don't have the specs available to me right now, but I do have the receipt from my computer's purchase with the parts! :P

AMD APU A-10 6800K 4.1GHz 4M Retail Black Edition

Asus F2A55-M/CSM AVL mATX

8G(2x4G) DDR3 PC10600 Crucial

HAF 912 NoPS Black ATX

eVGA GeForce GTX760 w/ACX 2G 02G-P4-2763-KR

WD 1TB 64M 7200 SATA6Gb Black

Corsair 600W CX600 V2

Windows 7 Home Pre 64b

That may not be of any help to anyone but I'm at work and don't know my computers specs. I'm not too knowledgable about computers. :x

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Depends if they are renaming Frame rate limit as Vsync (Full Refresh / Half Refresh) but it's located here in your menu options - http://imgur.com/oy6ZKYl

Also is it similar to this users issue? http://forum.square-enix.com/ffxiv/t...raphical-Error

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Nope, not similar to that issue. I'll turn the frame rate limit off when I get home and see if that helps. :)

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Originally Posted by zachyy

Nope, not similar to that issue. I'll try to turn the frame limit off when I get home and see how that works. :)

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If you want to enable vsync you would want it on; not off. I just included an image of where to find it.

Oh. Okay. >< I was just imitating the image. LOL.

All is good; it was my mistake to upload a misleading image.

Okay, so I got home and it's kind of weird, the lines don't happen in the menu or loading screens, but happens when I'm playing and quite a lot during cutscenes.

The vsync is on, 60fps (1/1) so I'm not sure what to do now. :s I can't get into game to see if it really worked either.

How do I find out my specs? ><

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Originally Posted by zachyy

I don't have the specs available to me right now, but I do have the receipt from my computer's purchase with the parts! :P

AMD APU A-10 6800K 4.1GHz 4M Retail Black Edition

Asus F2A55-M/CSM AVL mATX

8G(2x4G) DDR3 PC10600 Crucial

HAF 912 NoPS Black ATX

eVGA GeForce GTX760 w/ACX 2G 02G-P4-2763-KR

WD 1TB 64M 7200 SATA6Gb Black

Corsair 600W CX600 V2

Windows 7 Home Pre 64b

That may not be of any help to anyone but I'm at work and don't know my computers specs. I'm not too knowledgable about computers. :x

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These are your basic specs. Are you getting the tearing at times of high graphical traffic? During FATES,fighting multiple enemies, or multiple spells happening on screen? You may want to check and make sure your drivers are up to date. If this is a prebuilt system from like Alienware, PowerPC or some site like that, they tend to lag behind on their driver updates so you will need to do that.

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Originally Posted by Shyvana

These are your basic specs. Are you getting the tearing at times of high graphical traffic? During FATES,fighting multiple enemies, or multiple spells happening on screen? You may want to check and make sure your drivers are up to date. If this is a prebuilt system from like Alienware, PowerPC or some site like that, they tend to lag behind on their driver updates so you will need to do that.

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It was a custom built computer, I suppose. It wasn't prebuilt and I got it at a mom-and-pop shop so I assume the drivers are up to date but I could take a look at updating them. Mainly the tears happen during all gameplay, then get worse during cutscenes. I haven't gotten to actually fight anything or do fates yet because I've been trying to fix this. :\ So I guess all gameplay for me would be running around town and accepting quests. :T

Just checked, the drivers are all up to date.

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Originally Posted by zachyy

It was a custom built computer, I suppose. It wasn't prebuilt and I got it at a mom-and-pop shop so I assume the drivers are up to date but I could take a look at updating them. Mainly the tears happen during all gameplay, then get worse during cutscenes. I haven't gotten to actually fight anything or do fates yet because I've been trying to fix this. :\ So I guess all gameplay for me would be running around town and accepting quests. :T

Just checked, the drivers are all up to date.

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Have you tried playing any other games to see of the same problem persist there?

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Originally Posted by Shyvana

Have you tried playing any other games to see of the same problem persist there?

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I played Diablo 3 and it did it, but when I turned V-Sync on it stopped the tearing. It's like.. very faint shadow-y lines going up and down the screen. When I played Guild Wars 2 there wasn't any problems.

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Originally Posted by zachyy

Okay, so I got home and it's kind of weird, the lines don't happen in the menu or loading screens, but happens when I'm playing and quite a lot during cutscenes.

The vsync is on, 60fps (1/1) so I'm not sure what to do now. :s I can't get into game to see if it really worked either.

How do I find out my specs? ><

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Try Disable Radial blur and Cinematic Depth of Field in the graphics options.

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Originally Posted by zachyy

I played Diablo 3 and it did it, but when I turned V-Sync on it stopped the tearing. It's like.. very faint shadow-y lines going up and down the screen. When I played Guild Wars 2 there wasn't any problems.

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Are you playing off a TV with HDMI?

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Originally Posted by Raace

Try Disable Radial blur and Cinematic Depth of Field in the graphics options.

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Done, the radial blur kind of helped but the depth of field didn't do much. It's still there faintly. And no, I'm not using a TV. I'm starting to think my monitor just can't handle it.

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Originally Posted by zachyy

Done, the radial blur kind of helped but the depth of field didn't do much. It's still there faintly. And no, I'm not using a TV. I'm starting to think my monitor just can't handle it.

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Does it look like this? http://imgur.com/rmU2CTq (Except instead of white shaded lines [I just photoshopped these in lol] they are black ones and greatly less noticeable)

Also do you mind taking a screenshot? If it's your monitor I shouldn't be able to see those lines in the screenshot.

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Originally Posted by Raace

Does it look like this? http://imgur.com/rmU2CTq (Except instead of white shaded lines [I just photoshopped these in lol] they are black ones and greatly less noticeable)

Also do you mind taking a screenshot? If it's your monitor I shouldn't be able to see those lines in the screenshot.

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They're kind of like that, but really small and darker. Like a bunch of them one after the other. Kind of flicker-y.

http://imgur.com/xnkt0Ki

So, I'm not seeing anything wrong with the picture so I'm thinking it's a hardware problem. Being that this is custom built from a mom and pops shop it could be any number of things though. I've seen this problem with custom computers when there is a problem with the power supply. 600W should be more than enough for your system if thats what it's actually putting out. Then again, it could be some thing as simple as a lose connection to your GPU.

One other thing to keep in mind is your monitor's refresh rate. If you have it set too low, you'll get those lines.

The refresh basically determines how long it takes to clear your screen for the next image, and if it's too low you'll see some tearing.

Make sure that your monitor is set to 60Hz, and check your computer graphics settings to make sure they're at 60Hz as well.

If this doesn't fix your issue, then you should definitely look into getting the computer checked for any hardware malfunctions/power issues.

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Originally Posted by Shyvana

So, I'm not seeing anything wrong with the picture so I'm thinking it's a hardware problem. Being that this is custom built from a mom and pops shop it could be any number of things though. I've seen this problem with custom computers when there is a problem with the power supply. 600W should be more than enough for your system if thats what it's actually putting out. Then again, it could be some thing as simple as a lose connection to your GPU.

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What can I do, then? Because I was thinking it could be like... if my monitor can't keep up to the amount of frame rates my computer is putting off? Because even after uploading the image I could see it in the picture. I can almost see it on the screen when I'm not playing games--it just gets worse when I'm playing them.

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Originally Posted by KrittyCat

One other thing to keep in mind is your monitor's refresh rate. If you have it set too low, you'll get those lines.

The refresh basically determines how long it takes to clear your screen for the next image, and if it's too low you'll see some tearing.

Make sure that your monitor is set to 60Hz, and check your computer graphics settings to make sure they're at 60Hz as well.

If this doesn't fix your issue, then you should definitely look into getting the computer checked for any hardware malfunctions/power issues.

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How can I check my monitors refresh rate/change it? The only options in the little button thing on the front is like, contrast/color etc.

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Originally Posted by zachyy

How can I check my monitors refresh rate/change it? The only options in the little button thing on the front is like, contrast/color etc.

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You'll have to go into your Display settings. Right click your main screen, and then go to Personalize. Display should be under that (at the bottom left of the window). Go there, and then Change display settings. In that window, there should be blue text on the right hand side that says Advanced settings. Click that, and it'll take you to a tabbed window. Click the Monitor tab, and make sure that's set to 60Hz on the Screen refresh rate dropdown menu.

Mine's at 75Hz. :s I dunno. Maybe I'm just looking too hard at my computer screen? :c

I updated the monitors drivers to see if that would help :x

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Originally Posted by zachyy

Mine's at 75Hz. :s I dunno. Maybe I'm just looking too hard at my computer screen? :c

I updated the monitors drivers to see if that would help :x

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Ah, that could be an issue as well. Your monitor might be refreshing faster than the game can provide new information. Try setting it down to 60Hz and see if that fixes the issue. Most games run at a 60Hz refresh rate without changes being made to video settings.

That fixed it. Thank you soooo much! :O

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Originally Posted by zachyy

That fixed it. Thank you soooo much! :O

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Not a problem. Glad your issue was easy to solve. ;)

Ohp, nope, I see them again. ._.

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Originally Posted by zachyy

Ohp, nope, I see them again. ._.

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Wow sorry, I haven't had much time to post lately so I am just catching up with them now. Since the image you posted doesn't have the lines you describe it's an issue with your monitor. The only reason why I know what your seeing is because I had this issue on an older monitor that I had using HDMI for it's input.

Also to note 75hz is a very odd refresh rate to use most monitors are at 59hz, 60hz (lie it's actually 59.4hz), 120hz, and 240hz.

If your monitor has an autocalibrate option I suggest opening up a monitor test image http://www.lagom.nl/lcd-test/clock_phase.php.

The site I linked when opened should have a black and white image and if my theory is correct you should blatantly see some lines just browse down to where the image fits your screen and then click the calibrate button on your monitor; if that isn't available go into the monitor settings and adjust options called "clock" and "phase" until the lines become less noticeable or disappear.

Asides from that there really isn't much more I can do to help.

I'm having a similar issue. i'll try and give as much info as possible, so here we go...
(This Problem seems to be solved. Overwolf, TS3 overlay, and possibly raptr cause it. disable them and it goes away.)
What's happening, in video format!: http://youtu.be/0ubbS-7wvWQ

My pc specs:

built 6 months ago
running an Intel i5-3570 @ 3.4ghz
Galaxy Geforce GTX 670 (4Gb onboard) - 327.23 driver
16Gb ram
moniter refresh rate of 60

My display and graphics settings from the cfg file:

<Display Settings>
MainAdapter
ScreenLeft 72
ScreenTop 70
ScreenWidth 1280
ScreenHeight 720
ScreenMode 2
FullScreenWidth 1280
FullScreenHeight 720
Refreshrate 60
Fps 1
AntiAliasing 1
FPSInActive 1
ResoMouseDrag 1
MouseOpeLimit 0
LangSelectSub 0
Gamma 0

<Graphics Settings>
TextureFilterQuality 2
TextureAnisotropicQuality 2
SSAO 2
Glare 2
DepthOfField 1
RadialBlur 1
Vignetting 1
GrassQuality 3
TranslucentQuality 1
ShadowVisibilityType 2
ShadowSoftShadowType 1
ShadowTextureSizeType 2
ShadowCascadeCountType 2
LodType 0
StreamingType 0
GeneralQuality 1
OcclusionCulling 0
ShadowLOD 0
PhysicsType 1
MapResolution 1
ShadowVisibilityTypeSelf 1
ShadowVisibilityTypeParty 1
ShadowVisibilityTypeOther 1
ShadowVisibilityTypeEnemy 1
PhysicsTypeSelf 2
PhysicsTypeParty 2
PhysicsTypeOther 2
PhysicsTypeEnemy 2
ReflectionType 2
ScreenShotImageType 0

other info :
This is the ONLY game that this happens on.
It happened before and I re-downloaded
Both the first and second install worked beautifully until I quit the first time, then the stuff in the video started happening.
It doesn't matter if i use full screen, window, or borderless

if there is anything i missed, just ask. I'm anxious to get back to playable. (updated to have the correct settings, as the old ones were from where i was fiddling with stuff)