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Thread: Graphical Error

  1. #1
    Player
    naustyy's Avatar
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    Aug 2013
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    Character
    Blue Moon
    World
    Coeurl
    Main Class
    Pugilist Lv 12

    Graphical Error

    I am currently receiver a graphic error that did not occur during early access. Not sure how to fix it.

    I get these white lines on my screen (I Recorded it) and it takes away all the text in chat/quest log/menu's etc.. and it is quite annoying and uncomfortable to play with.

    Here are the videos i made of the error; any help please?

    http://www.youtube.com/watch?v=k_F70...ature=youtu.be
    http://www.youtube.com/watch?v=r-sAV...ature=youtu.be
    (0)

  2. #2
    Player
    naustyy's Avatar
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    Blue Moon
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    Coeurl
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    Pugilist Lv 12
    ><
    /10char
    (0)

  3. #3
    Player
    Raace's Avatar
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    Character
    Raace D'harun
    World
    Leviathan
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    Conjurer Lv 50
    Can you go to C:\Users\{USER}\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn and open up FFXIV.cfg (Open it in a text-editor) and copy and paste everything from <Display Settings> to the start of <GamePad Settings> please.
    (0)
    Last edited by Raace; 08-28-2013 at 03:28 PM. Reason: Readability

  4. #4
    Player
    naustyy's Avatar
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    Character
    Blue Moon
    World
    Coeurl
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    Pugilist Lv 12
    there you go

    <Display Settings>
    MainAdapter
    ScreenLeft 333
    ScreenTop 198
    ScreenWidth 1280
    ScreenHeight 720
    ScreenMode 0
    FullScreenWidth 1280
    FullScreenHeight 720
    Refreshrate 60
    Fps 1
    AntiAliasing 1
    FPSInActive 1
    ResoMouseDrag 1
    MouseOpeLimit 0
    LangSelectSub 0
    Gamma 50

    <Graphics Settings>
    TextureFilterQuality 2
    TextureAnisotropicQuality 0
    SSAO 1
    Glare 2
    DepthOfField 1
    RadialBlur 1
    Vignetting 1
    GrassQuality 2
    TranslucentQuality 0
    ShadowVisibilityType 2
    ShadowSoftShadowType 1
    ShadowTextureSizeType 1
    ShadowCascadeCountType 1
    LodType 1
    StreamingType 0
    GeneralQuality 1
    OcclusionCulling 1
    ShadowLOD 1
    PhysicsType 1
    MapResolution 2
    ShadowVisibilityTypeSelf 1
    ShadowVisibilityTypeParty 1
    ShadowVisibilityTypeOther 1
    ShadowVisibilityTypeEnemy 1
    PhysicsTypeSelf 2
    PhysicsTypeParty 2
    PhysicsTypeOther 2
    PhysicsTypeEnemy 2
    ReflectionType 0
    ScreenShotImageType 0

    <Sound Settings>
    IsSoundDisable 0
    IsSoundAlways 0

    <Font Settings>
    (0)

  5. #5
    Player
    Nekodar's Avatar
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    Character
    Nyaano Nohea
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    Midgardsormr
    Main Class
    Conjurer Lv 70
    What graphics card do you have?
    What driver version?
    Other specs of your computer?
    (0)

  6. #6
    Player
    naustyy's Avatar
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    Character
    Blue Moon
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    Coeurl
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    Pugilist Lv 12
    computer specs from my dxdiag

    ------------------
    System Information
    ------------------
    Time of this report: 8/27/2013, 23:34:50
    Machine name: RODNEY-HP
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HPE-500y
    BIOS: BIOS Date: 09/07/10 08:41:32 Ver: 6.04
    Processor: AMD Phenom(tm) II X6 1045T Processor (6 CPUs), ~2.7GHz
    Memory: 8192MB RAM
    Available OS Memory: 8192MB RAM
    Page File: 3916MB used, 12464MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode
    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GT 440
    Manufacturer: NVIDIA
    Chip type: GeForce GT 440
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0DE0&SUBSYS_082810DE&REV_A1
    Display Memory: 4050 MB
    Dedicated Memory: 978 MB
    Shared Memory: 3071 MB
    Current Mode: 1920 x 1200 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: PTS0961
    (0)

  7. #7
    Player
    Nekodar's Avatar
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    Nyaano Nohea
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    Midgardsormr
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    Conjurer Lv 70
    Quote Originally Posted by naustyy View Post
    computer specs from my dxdiag

    ------------------
    System Information
    ------------------
    Time of this report: 8/27/2013, 23:34:50
    Machine name: RODNEY-HP
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HPE-500y
    BIOS: BIOS Date: 09/07/10 08:41:32 Ver: 6.04
    Processor: AMD Phenom(tm) II X6 1045T Processor (6 CPUs), ~2.7GHz
    Memory: 8192MB RAM
    Available OS Memory: 8192MB RAM
    Page File: 3916MB used, 12464MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode
    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GT 440
    Manufacturer: NVIDIA
    Chip type: GeForce GT 440
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0DE0&SUBSYS_082810DE&REV_A1
    Display Memory: 4050 MB
    Dedicated Memory: 978 MB
    Shared Memory: 3071 MB
    Current Mode: 1920 x 1200 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: PTS0961
    No information about display driver version in there...
    (0)

  8. #8
    Player
    Raace's Avatar
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    Raace D'harun
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    Leviathan
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    Can't duplicate on my rig.

    Is 1280x720 the resolution of your desktop? Also try giving borderless fullscreen a try and see if that helps.

    There is a good chance that a font file or sprite asset wasn't downloaded correctly and is causing this issue; however test on a different resolution and see if the issue persists.

    Don't forget to also update your Graphics Card drivers and grab the latest windows updates (it sounds like nagging but for new titles this is important).

    If none of the above works you might need to redownload the game as their dosn't appear to be a repair option on the launcher.

    Edit: Try Giving 1920x1200 a whirl as your resolution or run the title in windowed @ 1280x720
    (0)
    Last edited by Raace; 08-28-2013 at 03:49 PM. Reason: Should of refreshed the thread

  9. #9
    Player
    Paix's Avatar
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    Character
    Dharmathius Vananti
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    Excalibur
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    Ever since maintaince my game just crashes. Says driver has stopped responding. Never had that before.
    (0)

  10. #10
    Player
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    Raace D'harun
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    Leviathan
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    Quote Originally Posted by Paix View Post
    Ever since maintaince my game just crashes. Says driver has stopped responding. Never had that before.
    Says that the Driver has or the application? Server Maintenance won't have anything to do with your local hardware failing.
    (0)

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