Code required for launch?

So early access is supposed to run directly into official launch. I have a few questions.

Are we going to need to receive and input the game code before tomorrow?
Will there be some leeway time to get the code in?
What about 1.0 non-legacy, will they be automatically sent a new code? Do they just need to add a subscription?

And of course if codes are required, is SE going to only dole out handfuls at a time to limit how many ppl can log in? :P

I am curious of this also. I am a non-legacy 1.0 CE owner, so I'd very much like to know how do I play tomorrow?

no you get 2 days grace

So we get a 2 day period and then we have to put in our payment details, but no 30 day trial or a 2 week trial like the legacy players get?

Anyone who bought a new copy(even if same account) should have 30day free, anyone using an existing one should get 2 weeks, if I recall correctly.

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Originally Posted by MisaCeliousa

no you get 2 days grace

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Digital pre-orders should get their code emailed? (hopefully the right ones this time, and on time)

Well, I got into EA. But my girlfriend bought the game and was never sent a code. SHITITAL RIVER keeps saying that the digital rights are still being processed. Yet EA took the money and hasn't even given anything but a receipt in return.....

F SE and F Digital river.. this whole experience has been terrible.

So us non-legacy old timers get 2-weeks, but how do we know this, do we get an email? What? I've not seen any info of this anywhere except the old "wait for it" or so.

agreed, they put they SE phone support number on their twitter page and in the morning Sunday I was told they were "upgrading" their system and it would be back up in the afternoon . when I called at 4pm est. the system had been "upgraded" and the early access codes should be sent out in 24-48hrs. which would kind of defeat the term early access no? getting the codes 3-4 days after early access has begun.
anyways after watching the forums and seeing that the game wasn't running 99.9% of the weekend we wouldn't of been able to play regardless. I've done many beta and launches going back past age of conan days and I will say this was a huge mess and i'm sure it will be plastered all over sites like mmobomb and mmorpg.com how SE shat the bed on this launch .

the question is , how will we be compensated... yep I said it. some cheesy lil 3hr xp potion ? I hope not, this was an epic fudge up with servers going up and down , the system that doles out the codes being upgraded on the weekend of early launch? really?

here is the copy and paste from digital river twitter ... give them a call and ask about your key..... oh btw it's the square enix support number that that they posted not their own support. so I am guessing it again was an issue with SE systems not sending out codes.

Digital River ‏@DigitalRiverInc 24 Aug
@Lynchy_LFC We'd like to help you get this figured out. Please call 866-585-3251 or email webhelp@digitalriver.com

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Well, I got into EA. But my girlfriend bought the game and was never sent a code. SHITITAL RIVER keeps saying that the digital rights are still being processed. Yet EA took the money and hasn't even given anything but a receipt in return.....

F SE and F Digital river.. this whole experience has been terrible.

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Shouldn't the code be on the receipt that you received upon purchase of the pre order? They may also have sent you an Email verifying your purchase, unless you purchased in shop. Check your junk Email. Get in contact asap with the retailers and they should offer you a solution.

For anyone who bought the CE from the SE site, have you received a tracking number for the shipment? I got an email on Tuesday saying it shipped but there was no tracking number included within that email and the release is tomorrow. I'd just like to know if I should contact digital river and see where my order is before i'm left without a product code for launch because my order was lost or something.

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Originally Posted by Chrysus

Shouldn't the code be on the receipt that you received upon purchase of the pre order? They may also have sent you an Email verifying your purchase, unless you purchased in shop. Check your junk Email. Get in contact asap with the retailers and they should offer you a solution.

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No its not, it says Code is Processing.... I called Digital River and even they said its processing because of Digital Rights. Its a terrible company

Trust me, this isn't my first time. I have my game up and running. Hers is having the issue. I know what I'm looking for. Digital River and SE have dropped the ball.

Quote:

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Originally Posted by Chrysus

Shouldn't the code be on the receipt that you received upon purchase of the pre order? They may also have sent you an Email verifying your purchase, unless you purchased in shop. Check your junk Email. Get in contact asap with the retailers and they should offer you a solution.

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Ya, I'm in the same boat as Atrious stated, with the additional issue of not even having a link to download the game. Thankfully I was in beta and have the client downloaded (still can't launch without a code), but the fact of the matter is I purchased the game pre-order and got nothing. I'm not angry (yet, we'll see how the actual release day goes), just very disappointed that this relaunch is going so poorly for a game that deserves better. :/

Also, in case anyone is wondering, this is what I see in the confirmation email:

1 FINAL FANTASY XIV: A Realm Reborn [PC DOWNLOAD]
PC Digital Download
Electronic Download

1 FINAL FANTASY XIV: A Realm Reborn Pre-Order Bonus Package
Processing serial number or unlock code.
Electronic Download


I purchased this through SE and called Digital River on Saturday to see if anything could be done. I was told that they were aware of the issue, had contacted SE, and that I should expect a new email with code and link within 24 hours....it's well passed that 24 hours and nothing yet. I'm still holding out hope that they'll pull it together by tomorrow. Fingers crossed! x(*_*)x


Update: I haven't received a new email, but did check my order again. My pre-order code has been added! XD
No link for the game download, but I got a code and it worked! So be sure to check your order as well as your email for the code.

Yup, exactly what she had shown there. And when you call Digital River and ask them why they charged you and gave you nothing in return they just state that they are waiting on Digital Rights.....

People who ordered a physical copy I assume the key will be with the box. I'm wondering about digital orders, and 1.0 non legacy. Are we going to have another email fiasco of no keys/wrong keys, etc? Are they emailing the product keys? How long until they do?