To all those complaining...

it's day 2 of early access, the game has been out for 2 days and you expect no problems? have you never been around for a launch? either deal with it or quit.

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Originally Posted by Ruscj

it's day 2 of early access, the game has been out for 2 days and you expect no problems? have you never been around for a launch? either deal with it or quit.

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Sorry but that excuse just ain't cutting it anymore....

Nah, this excuse can sort of cut until Tuesday. After that, it absolutely won't cut it anymore.

Ya if only there was a period of time where game could be tested for bugs and stress testing. Almost like a beta...oh wait...

Sorry, but these issues could have been prevented with stress tests for NA/EU servers during Beta Phases - Like other MMOs have done, but I guess it was just overlooked by SE.

not sure you understand the true scope of the problem. This has been a known issue for a while now...it's not just "2 days".

I wasn't around for the earlier betas, but these stability issues brought things to a grinding halt the FIRST DAY of Beta4.

So, it is NOT a launch issue. It's an issue of SE screwing the proverbial pooch.

Every game has problems at launch, but this is by far not "OK". The game has been unplayable for thousands of people, and those that are playing can't progress past simple lvl 5 class quests due to their lack of stress testing before launch. The upset folk far outweigh the happy folk. If you don't like reading complaints, GET OF THE FUCKING FORUM.

But they still should have planned something around this, I have been on Squares side for most of this even defending them to my friends but this is terrible now. Early access means the game has begun, not that it might work for an hour a day or so :/

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Originally Posted by JezeT

Sorry, but these issues could have been prevented with stress tests for NA/EU servers during Beta Phases - Like other MMOs have done, but I guess it was just overlooked by SE.

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Nahh, it wasn't overlooked. They just figured that instead of doing the job properly and giving it a full week or more, they could cram it into 4 days and call it good. Oh and run it like a prelude to the game as advertising... which probably backfired with all the bugs with getting registered.

Shortest Open Beta in any MMO I've ever known.

This is a technical support forum. Please don't flood it with asinine threads like this.

The last update from SE definitely doesn't cut it. "We will continue to control the number of logins to prepare for the upcoming user influx that we expect during peak hours" is ludicrous.

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Originally Posted by Ruscj

it's day 2 of early access, the game has been out for 2 days and you expect no problems? have you never been around for a launch? either deal with it or quit.

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you aren't part of the solution you sir.. are the problem.. trying to justify this terrible terrible launch just makes it even worse.. and im sure it will all be "ok" when there are only 20-30 thousands players left.. and the game is shut down because according to the director "ill shut this game down before it goes f2p.." and at this point.. im hoping this rings to be true...

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Originally Posted by Ruscj

it's day 2 of early access, the game has been out for 2 days and you expect no problems? have you never been around for a launch? either deal with it or quit.

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Well, dunno on which launches you were.

(WoW - had issues, joined a week after launch so i´ll exclude it)
Aion - exept from the faction lock and 16 hour ques the servers were fine. biggest problem were the "shop-afkers" that clotted the servers resulting in the ques
Rift - No issues, AT ALL. None.

And i agree with most of the complainers.
This kind of Server issues, especially since they are EU/NA exclusive, should not happen.
They had at least a rough number on how many people would play from the preorders, and they knew it was weekend when early acess started.
So they could easily have seen that pretty much every(i´d say 99%+) preorder would play creating a massive serverload.

In spite of this, to still have to do maintace after maintance and locking the serverpopulations down for testing purposes should not even have happened.
If this is still going on at launch, who would actually recommend the Game to anyone? I for certain would not, as long as the issues are not solved.

the worst part is they are having these huge problems and the game hasnt even been released yet. If they cant handle the load now....what happens tuesday? by now, it shouldnt be okay to just "expect" problems....when MMOs were young, maybe...but now? not good enough

and a large part of the EA crowd actually paid money to get early access...and the fact that they cannot play is completely unacceptible.

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Originally Posted by Ruscj

it's day 2 of early access, the game has been out for 2 days and you expect no problems? have you never been around for a launch? either deal with it or quit.

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Not going to cut it, you can't say that early access is not a reason to say that, early access is "launch" no matter what fan boys or Square Enix say. So far I can't even access the servers from my part of the world. I've been in a few early access mmo's and so far this one lacks a lot trust me (for all the bitching it gets swtor had one of the best early access to date). Square you really need to up your game here.

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Originally Posted by Ruscj

it's day 2 of early access, the game has been out for 2 days and you expect no problems? have you never been around for a launch? either deal with it or quit.

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One of the FEW players who UNDERSTANDS how an mmo "launch" works.
So many half-wits expecting unrealistic things because it's either their first launch or dellusions. :C

Square-Enix just don't care about getting as much players as they can, they just resign themselves with what their servers can hold up.

Guys, expect not to play if you're not in Japanese servers because they won't do anything to increase the servers capacity of EU/NA.

The worst part about this whole thing is the vague explanation. blah blah blah limited logins. If you don't get in try again later. Just when is later? an hour? 20 minutes? Tuesday? How about a real explanation of the plan of when you are going to let people log on.

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Originally Posted by Ruscj

it's day 2 of early access, the game has been out for 2 days and you expect no problems? have you never been around for a launch? either deal with it or quit.

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So you can complain about something trivial and tbh absolutely nothing to do with you, while we're expected to not to complain with legitimate reasons?

Get over yourself brown nose.

I have been with this game since beta testing of version one and this launch is very disappointing. They lost a lot of players with version 1, if some return to version 2 and are greeted with this frustration they will go again. Version I was salvaged by a new team who seem to be making similar mistakes, this is very worrying and needs urgent address if SE is to retain credibility.

Wow...people still don't seem to get that these are all issues with the Canadian data center.
That data center over-promised the services they could provide on the budget agreed upon in the contract. Working in the industry I'm in I see this happen quite a lot, and SE being in Japan with the data center being in Canada is very limited in what they can do to force them to do what is needed.

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Originally Posted by Darken

The worst part about this whole thing is the vague explanation. blah blah blah limited logins. If you don't get in try again later. Just when is later? an hour? 20 minutes? Tuesday? How about a real explanation of the plan of when you are going to let people log on.

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They should learn from Blizzard, their servers capacity are way too big because as a company they just want to earn money and avoid over all things people complaining and talking shit about them everywhere.

So sad...

Of course people understand that there will be issues when it's early access, even when it's launch, if they don't they're kidding themselves. But the servers have been offline for I believe 4 or 5 times now, within two days, for emergency maintenance, which would still be understandable if the problems were actually fixed afterwards, but they're not. I won't say things are getting worse, but things are certainly not being fixed either. And what grinds my gears most of all is the lack of communication during these problems.

I've been on the SE side through most of this, and I still don't agree with all the outright rage, but they seriously need to start stepping up. And above all, COMMUNICATE.

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Originally Posted by Ruscj

it's day 2 of early access, the game has been out for 2 days and you expect no problems? have you never been around for a launch? either deal with it or quit.

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This doesn't work anymore. If it was beta I would understand a bit but seeing we've technically launched and they are having these major issues that have been present in beta then there is no excuse. You'll get your wish, many people will quit.

People are just getting way too butthurt over these issues. After Beta 4 if you didn't expect problems at EA and Launch then you're just naive.
MMO's have issues when they launch, that much is a fact- maybe not all of them but those aren't the norm, they are the exception.

Does it suck that people can't log in and play the game- yes. It really, really sucks. Are people frustrated? Yes, myself included.
However, if all you're going to do is QQ about it then go do something more productive with your time.
Seriously.
Just go.
Come back later when the issues are fixed and enjoy the game. Stop frustrating yourself further, stop frustrating others around you- be part of the solution, not the problem.

This is a troll thread. Let it die...
The nerve of some people, to think no one has the right, to complain about a product they paid for..
It's more than delusional.
It's downright destructive, to the common sense of the world..

I don't usually like it, when someone tells someone else, to S the F up...
In this case though, I do..

/Thread..

Well.. to be honest i did. I've been around at 1.0, been at XI, been at Aion.. among others.
Never saw such a absurdity.

I'm dealing with it since FFXIV 1.0 closed beta, so you can figure out..

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Originally Posted by Alesandra

They should learn from Blizzard, their servers capacity are way too big because as a company they just want to earn money and avoid over all things people complaining and talking shit about them everywhere.

So sad...

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Guess you didn't see D3 launch huh? servers to big? i doubt so

just not good enough, I PAID FOR THIS!
This isnt a freakin beta guys no one should be OK with not getting what they paid for.

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Originally Posted by Anapingofness

People are just getting way too butthurt over these issues. After Beta 4 if you didn't expect problems at EA and Launch then you're just naive.
MMO's have issues when they launch, that much is a fact- maybe not all of them but those aren't the norm, they are the exception.

Does it suck that people can't log in and play the game- yes. It really, really sucks. Are people frustrated? Yes, myself included.
However, if all you're going to do is QQ about it then go do something more productive with your time.
Seriously.
Just go.
Come back later when the issues are fixed and enjoy the game. Stop frustrating yourself further, stop frustrating others around you- be part of the solution, not the problem.

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In that case i really hope you will start by stopping being part of the Problem.
Complaining about a bad service is a clear sign to the company and the industry in general that its not okay to have these issues.
It should not be normal, to have them.
Since the number of players as i said on page 2 was relatively forseeable for the early acess, there should not have been alot of issues with the server load.
When it launches on the 27th i would have expected more issues, than during an early acess.

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Originally Posted by JezeT

Sorry, but these issues could have been prevented with stress tests for NA/EU servers during Beta Phases - Like other MMOs have done, but I guess it was just overlooked by SE.

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Clearly you haven't been to any launch. Ever. WoW has problems with their servers upon expansions, that's after over a decade with mmo experience.
Remember Diablo 3?

Hmmm... I've had betas and launches for:
-WoW
-Age of Conan
-Vanguard
-Warhammer
-Aion
-Rift
-Tera

None of those were as bad as this one, sure they all had their problems, but at least I could PLAY them, instead of playing login-roulette. Also, if they had problems, there was at least some form of honest communication. The lack of real information about any progress on a real fix is embarrassing by now. Tuesday is only going to get worse and I have no more confidence Square can fix any of these problems were having before then, though I'm hoping for a miracle that proves me wrong.

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Originally Posted by Ramza_Wyvernjack

One of the FEW players who UNDERSTANDS how an mmo "launch" works.
So many half-wits expecting unrealistic things because it's either their first launch or dellusions. :C

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You sir have also never been an MMO launch.
I can tell because there have been plenty that have launched successfully.
Actually; LOTS that have launched successfully.
And you can't just poke your head in on WoW and go "Yep, they had issues; that's the standard." FALSE!
Go look around the real world for real launches.
Hell, FFXI had few to no problems at all at launch. The Xbox360 launch was a disaster, but the PC/PS2 launch was nearly flawless.
Let's go a little deeper: Lord of the Rings Online had few problems during launch. They had one issue where overcrowding in the New Player area caused the servers to go down, but they were back up 15 minutes later. I think that might've happened three or four times in a single day; but a 15 minute response time is spot-on!
Dungeons and Dragons Online had very few problems at launch. Some of the models were a bit buggy and there was some coding issues with ladders and other spots where people were getting stuck (mostly because they were buffing their Jump skill ridiculously high and were getting into areas where there were no floors and falling through the map).
Holy Beast; a little not-well-known MMO came and went without a sound. Cute little game. 0 problems and very few bugs. Closed its doors last year.
City of Heroes; went over reasonably well. Never played it because I wasn't interested, but heard good things.
DC Universe Online; the Launch went great! The game, unfortunately, sucked. There were a few issues with logon passwords and they had not implemented an easy way to unlock your account should you mess up your password too many times. You had to call during their support hours of Monday between 3am and 3:01am from a Verizon phone missing the 9 key colored pink and tethered to a Dodge Ram dangling from the Empire State Building while swallowing a flashlight.
SWTOR: I never had problems with the launch of SWTOR. Not sure what soe many people were talking about.
Dissentia: Little-known browser-based MMO. Fun to play. Came and went but never any problems.
Tera: Tera's launch was also pretty good. Got a little crowded on "newbie island" and monsters were not respawning fast enough for people, but otherwise no issues until AFTER the game was out for two weeks.
Star Trek: F**K THIS GAME! It's launch was good, but the game was such a piece of disappointing CRAP! UGH! I wanted to like it but sucked the big one. It didn't suffer from server issues but launched without having all of what it promised out the door. Other than the severe lack of promised content and the absurd lack of a Z-axis IN SPACE kind of ruined it for a lot of people.

Square Enix has run out of excuses. They know how to do a good launch because they've done it before. If you're a professional chef and have made Fettuccine Alfredo time and time again, but you quit your last restaurant and went to the grand opening of a new one and suddenly your pasta is hard and dry and your sauce is runny... Oh, it's okay. It's just the restaurant's first day and all. No. No Excuse.

You sir, are the half-wit. Enjoy your day.

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Originally Posted by Kinsaven

I won't say things are getting worse, but things are certainly not being fixed either.

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Yesterday, I could log in and play. No instances but still in the game.

Today I've been locked out since doing an Aethernet transport in Gridania. It's gotten worse imo.

Yesterday I was locked out for the bigger part of the day, by the 90000 error. Today, I got to play long enough to get this character to level 10. It was laggy, and I had more than a few DC's, but it was doable. Left this afternoon to go to the cinema, came back and have been locked out again ever since. I don't know, things for me have been pretty consistent, in a bad way.

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Originally Posted by Ruscj

it's day 2 of early access, the game has been out for 2 days and you expect no problems? have you never been around for a launch? either deal with it or quit.

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It's fine for there to be problems, but their solutions have been the equivalent of 'head, meet brick wall'. It's time to come up with something fresh and out-of-the-box.

I have beta tested lots of games, I have been in early release for alot of games and yes some of them do have issues but they have technically had since 1.0 to get alot of this crap addressed.

Would love to know how this thread will turn up when it happens on tuesday....

guys it's phase 4 beta...stop complaining....wait till early access....
guys it's early access....stop complaining....wait till launch..
guys it's launch......sto...........

With respect..... Players cried out when they announced there was only 3 days of p4 then 3 days EA SE ignored them all of the bugs apart from the NA/EU lists now not working were in p4 too (most were fixed) people used the "but its just beta" excuse all the way through most of the bugs were fixed before and explanations to what went wrong SE side. In the JP forums there was whispers or a p5 test which disappeared within a space of 24 hours it seems more like the devs were rushed to release which is why problems that were in beta still exsist

Although in fairness the main gripe is this new "go away" the server is full and when i did get back in twice to be crashed out by bugs which were in p4

and no this isnt a hate post this is a /falcepalm "the community told you so" post i enjoy the game and like the game although in fairness it seems a case when it works it works great and the system is awesome. the problem is the when has been stretched to nearly none at the moment (unless your on JP servers)

All the people stating that other mmos had better launches are either liars or...well...liars.

FFXI had daily server restarts and periodic server crashes where you sometimes lost hours of progress; that was for the NA/PS2 expansion after being live in Japan for a year.

WoW had daily server restarts and peroidic crashes that kept the servers down for DAYS.

Aion crash every few hours for months.

GW1 had daily restarts and crashes that took several hours to recover from.

GW2 had all locked servers, servers that wouldn't show up in the list and server crashes that took hours to recover from.

Vanguard had periodic server restarts throughout the day and still had frequent server cashes that would delete or corrupt characters, gear, and quests (initial launch.)

...and the list goes on...and on...

Does it suck? YES!
Is it to be expected? Unfortunately, yes.

At least these issues are just infrastructure issues with the Canadian data center (which is not owned or operated by SE, they are contracted with them; which is why they can't come right out and say or they'd have Canadian attorneys all over them.)