It won't let me login even though I have a legacy account

I have legacy status, when I try to login to the game it tells me ......

No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn.

Proper registration through the FINAL FANTASY XIV: Mog Station is required.

* Users participating in early access must also complete registration by August 30, 2013. Using the code enclosed with your package, please complete registration through the FINAL FANTASY XIV: Mog Station.

So I go there and it wants me to put in a preorder code. But I preordered/purchased this game back in 2010, I don't have a preorder code.

Help??

In the same boat here and nothing from soe yet on this matter

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Originally Posted by Sarkino

In the same boat here and nothing from soe yet on this matter

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My friend, we both started on the same day (original release day) is able to log in no problem!!

My friend had this problem, and then I described to him what legacy status really is. XD

I'm sorry you're experiencing difficulties. :(

Please explain what the legacy account means and where can i find this? I have two characters that say they are legacy... but i can't log in.

Legacy means you paid for 3 months subscription after the game went pay to play in 2012.

See: http://lodestone.finalfantasyxiv.com...gn.html#legacy

Same Issue. Have legacy account, and says "no active service account". Please fix this Issue.

here is the legacy account description, http://www.ffxivinfo.com/service.php

Hey Desirai, how may I contact you? I have a spare EA that could help you in your troubles.

Really, you would be willing to do that? How do you have a spare one?

Are you trying to log in on PS3 with a PC Legacy Account...?

No I don't have a ps3

Do you have a legacy character or legacy account? Use this guide to make sure you actually have a legacy account: http://forum.square-enix.com/ffxiv/t...eck-for-Legacy

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Originally Posted by Eisengrim

Do you have a legacy character or legacy account? Use this guide to make sure you actually have a legacy account: http://forum.square-enix.com/ffxiv/t...eck-for-Legacy

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O_O oh noo so I don't have a legacy account!! I don't have that graphic on my service account list. nooooo my life has been a lie. :( :(

Oh I know the feels. I was just a bit off from getting legacy :p Your legacy character still gets a nifty tattoo though. That can only been seen if you have no shirt on D:

Ordered a few collectors editions for my friends cause I'm crazy like that. Then apparently Digital River cancelled my order for no reason.

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Originally Posted by Karari

Ordered a few collectors editions for my friends cause I'm crazy like that. Then apparently Digital River cancelled my order for no reason.

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Well I would be grateful if you'd let me use the code, HOWEVER ... I do not plan on staying on Durandal server because it is JP and my friends are on hyperion, but for some reason I ended up on a JP server ... but if that's OK with you then I will gladly take the code!! :)

Sure thing. I'm actually on Diabolos anyways. Skype or e-mail? Wish forums had private messages.

You can add me to skype/msn!! tsuki_tori_yo@hotmail.com

Anyone who reads this and needs it, the PC client is here: http://gdl.square-enix.com/ffxiv/inst/ffxivsetup.exe

I have the same problem and seems like no one knows how to solve it

I unfortunately realized that my 1.0 account wasn't Legacy, already told my friends to give away their extra keys to others to try it out because I already had early access :(. Oh well guess I'll wait until Tuesday gogo Excalibur!