PS3 Game Client Issues

Is any one else having the same issue where the game client screen does not will the whole TV screen which also causes the font they use to be hard to read on the tv? if this is effecting all PS3 users hopefully they fix it soon. I meen all we need the client for is to log in, but it would be nice to fill the whole screen when I am reading any news updates

yeah, this is how it is with me too. I think it's just the way it's going to be. But it is a pain in the neck to read, and very ugly. Do you also have the problem where the borders are slightly cut off, in the actual game? For example, if you highlight the chat menu at the bottom left, there are some options that you can't quite see?

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Originally Posted by AidenGray

yeah, this is how it is with me too. I think it's just the way it's going to be. But it is a pain in the neck to read, and very ugly. Do you also have the problem where the borders are slightly cut off, in the actual game? For example, if you highlight the chat menu at the bottom left, there are some options that you can't quite see?

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Yes, the bottom of the screen is not scaled right for me either, definitely notice.it on the chat screen in the bottom left. Hopefully they make a way to adjust the screen settings like most games

I messed around with the video output settings on the ps3 and wasn't able to get the client to look any better. I'm going to try tomorrow with the actual game, and if I have any success, I'll let you know. It's another thing (like the client) that isn't a huge deal, but gets pretty annoying over time!

You should see what your Display Settings are in the main settings. If you're using the Composite (Yellow White Red) it's probably doing that because it's only a 520p. If you're using Component (RGB+WR) then it's up to your TV's capability (mine maxes out at 1080i and is set to 1080i). If you're using HDMI, I have no idea what the problem could be.

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Originally Posted by Johnist

You should see what your Display Settings are in the main settings. If you're using the Composite (Yellow White Red) it's probably doing that because it's only a 520p. If you're using Component (RGB+WR) then it's up to your TV's capability (mine maxes out at 1080i and is set to 1080i). If you're using HDMI, I have no idea what the problem could be.

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Using HDMI. A lot of games now a days have a setting under the video setting to adjust scaling, horizontal and vertical (or ask you to set it up the first time you play) Hopefully SE implements this so I can adjust it to see the bottom of the chat screen

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Originally Posted by Instigator

Using HDMI. A lot of games now a days have a setting under the video setting to adjust scaling, horizontal and vertical (or ask you to set it up the first time you play) Hopefully SE implements this so I can adjust it to see the bottom of the chat screen

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You should double-check what your HDMI settings on, try messing with them, and then see if it works better.

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Originally Posted by Johnist

You should double-check what your HDMI settings on, try messing with them, and then see if it works better.

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I'll try tomorrow when the game launches but I don't think that is the issue, all my other games & movies I play on it are fine. I just think SE vertical scaling settings for the game is off a little bit which causes the bottom of the screen to get cut off a little bit when in the game. Don't really notice it much until you go to use the chat screen

I'm also using HDMI. My ps3 wants to display in 1080p, and I'm wondering if this isn't somehow the problem, since ffxiv on the ps3 only runs at 720p. Apparently the ps3 will often upscale games (from what I've read). So I'm going to try to make the ps3 run in 720p (this is what DIDN'T change the client at all) to see if that will help with the game cutting stuff off.

I noticed this too during phase 4.

I don't remember it being like that in phase 3 though? Unless I am mistaken.

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Originally Posted by Vaeros

I noticed this too during phase 4.

I don't remember it being like that in phase 3 though? Unless I am mistaken.

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It played fine in 520p (Composite) in Phase 3. It requested 720p in Phase 4.

Unfortunately for me the game itself is just a tad too large for the screen on PS3. I can't see the bottom part of item descriptions and the bottom bit of the chatbox, the 'general, system and event' filters are cut-off.

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Originally Posted by Whizawk

Unfortunately for me the game itself is just a tad too large for the screen on PS3. I can't see the bottom part of item descriptions and the bottom bit of the chatbox, the 'general, system and event' filters are cut-off.

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This is probably an issue with your TV. Try adjusting PS3 Output from 4:3 to 16:9 or vice-versa and running it again... This fixed it for me in Phase 3.

In actual fact FFXIV was the only game it was happening on, which lead me to believe that it was the game and not my TV and I was hoping to see if the issue may have been addressed during the downtime.

If the problem still persists I will try your method.

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Originally Posted by Whizawk

Unfortunately for me the game itself is just a tad too large for the screen on PS3. I can't see the bottom part of item descriptions and the bottom bit of the chatbox, the 'general, system and event' filters are cut-off.

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That would be overscan, a relic from older displays. Most games and etc. adhere to the safe area which avoids a certain percentage of the edge of the screen.

XIV doesn't though. But you can customize the HUD layout until all the items are on screen manually.

Sadly the chatbox is the only display that you cannot move.

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Originally Posted by Whizawk

Sadly the chatbox is the only display that you cannot move.

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There's a way to bring up a cursor, and you can move it then. It's L1 and R3 at the same time to bring up the cursor. The same (I think) to put it away. You can grab the chatbox with the cursor over the "General" tab. I should also say, I've only read this, not actually tried it.

Has this been acknowledged by developers yet? I've been posting about this problem since early beta, as well as many other people. In the end, if I can't see or read what's on my screen properly, I will NOT be paying for your game until this is fixed. ALL other games either have an option in-game or make you adjust your display before you can do anything else, what the heck is wrong with you SE?

You can solve this problem (as long as you have HDMI).

In the games options, there's a section called Hud Layout. In this section you can change the size of every UI element. By default, most elements are on the medium size, which can cause certain elements to appear halfway on the screen. I believe this is the case for 720p screens.

To fix it you simply need to change the size of all affected elements to the small variation. This will cause everything to fit. Hope this helped!

This works for everything except the chat box, which cannot be moved, only made bigger by switching to mouse mode and dragging the top right corner. It'd also be good to reduce the size of the font further than the options currently allow.

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Originally Posted by Alekzander

This works for everything except the chat box, which cannot be moved, only made bigger by switching to mouse mode and dragging the top right corner. It'd also be good to reduce the size of the font further than the options currently allow.

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You can drag the chat box around by grabbing the "General" tab on the bottom left.

I can't even install the game. I have a feeling that the server is over loaded with people

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Originally Posted by LadyVaJedi

I can't even install the game. I have a feeling that the server is over loaded with people

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NA/EU are still down.

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Originally Posted by AidenGray

You can drag the chat box around by grabbing the "General" tab on the bottom left.

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Yes this works, someone helped my just move my chat box. You have to go into cursor mode (L1+R3) then double tap on the General option in the corner of the chat window then just move it where you want it.

It fits my screen, but it's still hard to read for sure. I hae a 60 inch TV so my couch is quite a ways back, and the text is tiny.