[COMMUNITY TEAM] Beta Phase 3 Failure for 1.0 players

i am extremely disapointed in the lack of support, or information being shown with this issue. currently a MULTITUDE of 1.0 players have not recieved their beta invites, despite what was promised to us by the development team.

i for one have been waiting patiently ever since the game went down for a beta invite. never got angry or upset for not getting invited to p1 or p2. but here we are at P3, and now im angry. i was promised an invite, and now that promise has not been met.

My question:
What has caused this error?
What is being done to fix it?
will there be a point of contact to get this issue remedied if the general fix does not work?

Please Like or post if you are being affected by this issue.

please understand. im not trying to be belligerent, im being as calm and concise as possible given the circumstance. i took vacation days off from my job to give myself a good opportunity to immerse myself in this beta test, and i feel as if i've been lied to and let down. i understand we are mid E3. i understand that problems occur. but the blatant out right IGNORING of this issue, during the Eleventh hour(no pun intended for the PDT), is absolutely unacceptable.

seeing this kind of behavior from a team i have so much faith in right now, is really really putting me on edge. im literally about to cancel my pre-order and just pick the game up a week after launch for fear of similar issues occurring.

Hardly ignoring..I'm sure they're working as best as they can to fix the issue. Just because you don't hear from them every minute and every second doesn't mean they're not doing anything.

we've got a little over 2hrs to go, shouldn't take you that long to download and install. I know it's frustrating :(

ig·nore
/igˈnôr/
Verb
Refuse to take notice of or acknowledge; disregard intentionally: "he ignored her question".
Fail to consider (something significant): "satellite broadcasting ignores national boundaries".
Synonyms
disregard - neglect - slight

Bayhone read through a post about PC Beta Key issues, and posted about an issue with the PS3 keys. it was a blatant ignoring of the problem. not trying to point fingers or fight, but it was an obvious topic dodge.

http://lodestone.finalfantasyxiv.com...96768bff271983

HMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM

??????????

Not sure

During the final steps of the process to distribute the PlayStation 3 promotion codes that are used to access the PS3 version of the Beta Test, we encountered an issue that stopped us from delivering the codes properly. We were able to identify the problem quickly before delivering the promotion codes and are pleased to announce that we have corrected the issue and will be sending out the codes to users after this slight delay.

We sincerely apologize about the delay and appreciate your understanding in the matter.

i already mentioned that bayhone acknowledged a problem with the PS3 mailouts. not the PC mailouts for 1.0 Players. he acknowledged this in the thread for PC 1.0 mailouts.

?????

Wait are you legacy?

i missed legacy status by one week.

I see..................................................................................................

You applied to beta a long time ago? like when it opened.

Btw they never promise that everyone going to get in the PS3 beta. Even with the FF13 code it just give you a better chance of getting in.

yep. never got an invite. i applied with 10 different emails, each on a different IP. not a single one hit. its funny though, cause theres about 300 keys up for sale on ebay and other places right now.

Quote:

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Originally Posted by Zenaku

Btw they never promise that everyone going to get in the PS3 beta. Even with the FF13 code it just give you a better chance of getting in.

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no they specifically said, if you played in 1.0, you were getting invited in phase 3. no maybes or possibles in there :/

Quote:

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Originally Posted by hideka

no they specifically said, if you played in 1.0, you were getting invited in phase 3. no maybes or possibles in there :/

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For PC yes not for PS3 but it seem like you talking about the PC and you did not even had to apply lol. Sure you get one once they get it fix so don't worry can't even use our 1.0 tonight anyways.

Quote:

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Originally Posted by hideka

no they specifically said, if you played in 1.0, you were getting invited in phase 3. no maybes or possibles in there :/

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Might be sending more during the different phases of phase 3. So technically you would still be getting into phase 3 if you got it during phase 2 of phase 3

-fuzz

look, im having super anxiety, and cant sleep. this needs to be addressed now. just tell us "hey if you dont have it your not getting it till later" so i can calm down and go the hell to sleep. i hate it when SE does this. they did the same crap with 11, which is ultimately why i quit.

Quote:

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Originally Posted by hideka

look, im having super anxiety, and cant sleep. this needs to be addressed now. just tell us "hey if you dont have it your not getting it till later" so i can calm down and go the hell to sleep. i hate it when SE does this. they did the same crap with 11, which is ultimately why i quit.

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This is the first time they had a issue like this so just go to bed and wake up tomorrow and you should have your code if not then just wait not like we can use our 1.0 char anyways/

It would be illogical to send the entire 1.0 playerbase all at once for the first test. Can you imagine if everyone hit the servers at the same time? That's what bad MMO launches feel like.

My advice is to go to bed and relax and think about something else, because this phase is going to last at least a month so you'll have plenty of opportunity to break things. Whether or not that beta key comes is out of your hands, so there's no use stressing out about it.

Quote:

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Originally Posted by echogame

It would be illogical to send the entire 1.0 playerbase all at once for the first test. Can you imagine if everyone hit the servers at the same time? That's what bad MMO launches feel like.

My advice is to go to bed and relax and think about something else, because this phase is going to last at least a month so you'll have plenty of opportunity to break things. Whether or not that beta key comes is out of your hands, so there's no use stressing out about it.

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yea, anxiety kind of PREVENTS SLEEP.

also if im not mistaken, yoshi said they would be stress testing the full capabilities of their servers this phase. so yes i can see them sending everyone from 1.0 their invites on day 1.

are you NA or EU player?

NA if you couldnt tell by my arrogant self righteous belligerence.

Im upset as same as you, been waiting for invite for 3 days alredy.
All I got was the newsletter inviting me to join the beta and that I will be given information later, but other than that I got nothing.

Quote:

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Originally Posted by hideka

yea, anxiety kind of PREVENTS SLEEP.

also if im not mistaken, yoshi said they would be stress testing the full capabilities of their servers this phase. so yes i can see them sending everyone from 1.0 their invites on day 1.

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Yes, but giving access to every 1.0 player at once could potentially destroy their servers.

I think they're waiting to check the beta flag on all 1.0 accounts until they have the servers with their characters available.

Quote:

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Originally Posted by hideka

NA if you couldnt tell by my arrogant self righteous belligerence.

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No sorry i coulden't, your not only person who hasen't got invite. But i might check my emails see if igot extra key to spare.

Quote:

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Originally Posted by Robobandit

Yes, but giving access to every 1.0 player at once could potentially destroy their servers.

I think they're waiting to check the beta flag on all 1.0 accounts until they have the servers with their characters available.

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lol then TELL US THAT INSTEAD OF BEING CRYPTIC DECEPTIVE AND ANYTHING BUT TRANSPARENT............................ dont hype the shit out of us and then leave us in the dark. beta is in one hour, and im furious right now.

The email you recieved just said something to the effect that they:

Were planning on letting all 1.0 players in Beta 3 and that another email would follow with the details. It DID NOT say 'ALL 1.0 players will be given access on the 1st weekend of phase 3'.

Just wait patiently, you'll get your code...it might be this weekend, or it might be in 3 weeks. That's still 'access to beta 3'.

Quote:

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Originally Posted by Tagihi

No sorry i coulden't, your not only person who hasen't got invite. But i might check my emails see if igot extra key to spare.

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you would be my hero > _ > if you need to get in touch with me, my email is nekogami1337@hotmail.com

Quote:

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Originally Posted by Robobandit

Yes, but giving access to every 1.0 player at once could potentially destroy their servers.

I think they're waiting to check the beta flag on all 1.0 accounts until they have the servers with their characters available.

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^This.

Nothing was promised this weekend. Nothing at all. Re-read your email. Calm down, and wait patiently until you get another email from SE.

Quote:

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Originally Posted by hideka

look, im having super anxiety, and cant sleep.

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What? Dude seriously?

Quote:

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Originally Posted by hideka

you would be my hero > _ > if you need to get in touch with me, my email is nekogami1337@hotmail.com

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Problem is that the keys are non transferrable. So there's the potential to break the agreement and lose beta access at minimum.

Quote:

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Originally Posted by hideka

yea, anxiety kind of PREVENTS SLEEP.

also if im not mistaken, yoshi said they would be stress testing the full capabilities of their servers this phase. so yes i can see them sending everyone from 1.0 their invites on day 1.

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What the hell man.

I mean, seriously, you could wait and see what happens at the actual launch time, rather than making such an overdramatic huff about whether you will get your code instantly or not.

PS3 testing is a big part of this stage in b3, I am sure they want everyone they can to log in at the same time, in order to stress test the servers. That most likely means pc users will be delayed until ps3 access is ready.

Which shouldn't be too far away based on the notes.

I've been trying to find on this forum and the beta one if there is a way to link a legacy account to ps3 for phase 3 or if we had to apply for ps3 beta regardless of legacy. I really don't want to make a thread about it so anyone know?

much appreciated ^_^

Quote:

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Originally Posted by Gemma

I've been trying to find on this forum and the beta one if there is a way to link a legacy account to ps3 for phase 3 or if we had to apply for ps3 beta regardless of legacy. I really don't want to make a thread about it so anyone know?

much appreciated ^_^

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PS3 beta is unrelated to legacy. if you had the preorder code from ff13 applied to ffxiv, you get priority access to ps3 beta, though.

legacy had no bearing on ps3 applications

I wish I could have found something on it, been looking through the dev trackers and nothing ; ;
Could have swore a while back Yoshi said the We could switch our accounts over to ps3 beta
I know we can at launch but I thought he said we could for phase 3 as well

oh well still got pc ^_^
Hope 1.0 ppl get the codes they need
Thanks for the info

Quote:

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Originally Posted by hideka

no they specifically said, if you played in 1.0, you were getting invited in phase 3. no maybes or possibles in there :/

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You will probably will get an invite and it will still be phase 3, they didn't said from day 1.

i still have not gotten my code for ps3

i give up. im going to go chug a bottle of nyquil and sleep this off.

before i go:

Dear Yoshi-P.
I am disappointed with you. you are an amazingly good director, but the lack of transparency, and the blatant deception, that you've brought to the table tonight, are things that you should not be incorporating into your business ethos. it is the number one reason mmo's fail. if there's a problem or a misunderstanding, clear it up. dont just look the other way and say "meh, that problem will go away".
i hope this message finds your desk by some chance, and you take it to heart.

Welp, still no PC code here.. Played and payed for 1.0..
/Yawn... Typical....lol...

Umm When you DL the launcher it has two options to click. One for people with a SE account one for those without. Clicking on the "I have an SE account" button it took me straight to just asking for my SE account log in. Didn't ask me for a specific phase 3 key. May be different if you weren't in phase 1/2.