Someone might have already made a thread like this in the past but I don't think YoshiP read it or maybe he read it but there's nothing he can do about it. Another guessing game over our rights as a paid customer like everyone else who's playing this game.
WE SEA PLAYERS LOVE FFXIV.
I don't know man. I've been supporting this game since 2018. If I were to count how much I spent compared to my country cost of living and economy (Malaysia) people who label me as an irresponsible individual. Sure. I use this game as my only comfort game to take a break from real life (like everyone else do). I don't regret spending money on it at all but just one problem. Actually this one problem caused so many other problems to exist as well.
First of all, we had to pay everything in US dollars with our weak currencies because we can't have our own region as an address. We had to use fake addresses just to register. In my case I'm using an actual address of someone who I considered a family. Trust me all SEA players are using a fake address even the famous streamers that YoshiP invited into his Media Tour program.
You invited SEA streamers into your program but casually turning a blind eye over how you don't give them support for their region. How sad is that?
Secondly, we can't buy any merchandise from the official Square Enix store. Oh we can actually but they're x2 the original price from resellers on Lazada or Shopee. I have so many things that I'd like to buy from the store. I promise. I want the hoodie, I want the jobstones, I want the music boxes but no..no SEA players allowed. Just take my money man..
Third, the no SEA adress allowed made it even harder for us to give you money. We can't use steam wallet, can't use some of the visa cards, and just many other payment issues in general. This can be avoided with paypal and crysta but sometimes none of them work. Basically it's because we have a diff address on our account so you can't use your card because it's on a different region.
And lastly..I'm not asking for our own Data Centre. Just SEA support. Idc I'm playing on NA with my 200ms because of friends. Idc about data centre at all. Please YoshiP we love FFXIV like everyone else. We paid money like everyone else.
GIVE US SEA PLAYER SUPPORT!
:(
SEA player support
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12-23-2025, 01:05 PMEmilLeoSEA player support
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12-23-2025, 01:22 PMLiyinabi
This also applies for weird regions like Hong Kong that don't fall under any specific DC but are still expected to play on the global version, and therefore get put on the NA store. I had to use an American friend's address to pre-order Dawntrail because I literally couldn't put my own address into the pre-order form even though Hong Kong's little flag is right next to the US and Singapore(???) in the MogStation.
Even if non-CN/KR/JP regions of Asia never get their own DC because of a lack of population/interest, they should at least make the Squeenix store and MogStation friendlier to those regions and let them buy merch. I know that there's allegedly a SEA/HK/TW server coming out later this year, but a lot of people are still going to play on global for the sake of being able to play with friends, as I'm sure is the case with a lot of people on global who would regularly be categorised under CN/KR. -
12-23-2025, 01:25 PMZuny
TIBERRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
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12-23-2025, 02:21 PMFudoMyoo
I've have been staying in California 90210 since 2010 in Eorzea lol Is it that important? As long they deduct my credit card correctly, I have no concerns.
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12-23-2025, 02:52 PMEmilLeoThen this post is not about you.Quote:
Originally Posted by FudoMyoo
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12-23-2025, 03:03 PMEmilLeoThey should've just made this available globally tbh :(Quote:
Originally Posted by Liyinabi
At this point, they need to actually stop taking the "smOl iNdie c0mpaNy" meme seriously.
They have the fund. They just chose to use them to invest on other games that won't even give them the same amount of profits they got through FFXIV. -
12-23-2025, 05:35 PMtsuchii
You know what's evil as well?
The damn free trial IS ON STEAM BUT NOT THE FULL GAME.
Just remove the goddamn free trial on there if you won't let the SEA players purchase it. -
12-24-2025, 01:28 AMShoganza
I agree. Two players on two sides of the globe paying for the same product should expect to have comparable service. I understand that's logistically easier said than done, but Square is an established company, and FFXIV players who are being advertised to by both content creators from SEA and outside SEA should be able to get a consistent product offering. Making it challenging for players to pay for the product isn't a good move for the health of the MMO, as there may be people deciding ultimately not to subscribe because of the hassle of navigating the payment system in their country. This is obviously the primary issue.
You also mention the resale market on official merch, which I think is a less essential, but a worldwide issue: there are parts of the FFXIV official merch line that are just not purchasable in certain countries, which is creating a predatory resale market. Square is leaving money on the table, and people are profiting from it. Granted, I don't think the answer is to harass people involved in the secondary market of official merch, but this market wouldn't exist if Square didn't make it so hard for people to buy some of this stuff. I get that shipping costs vary by country, but as a US customer, they've never been shy about passing off the shipping fees to me.
I hope Square will consider revisiting their SEA customer experience, and any other regions/countries that have similar problems. -
12-24-2025, 09:51 AMclearlybeloved
Not an SEA player myself but bumping in solidarity.
It's completely unfair that SEA players have to jump through so many hoops just to play the game and buy merchandise. -
12-24-2025, 11:03 AMFinal-Fantasy
Square Enix, such an embarrassment, when it comes to Accounts and Account management.
We need options for change of country, region, and my god, currency. -
12-24-2025, 03:30 PMFudoMyooOn the contrary this post does. Since FF11 2003, the billing from SE does not list my country. What I'm telling you is that this does not affect any SEA players to being with as long they accepted our billing card information. So what is the problem with the OP (or you) on this?Quote:
Originally Posted by EmilLeo
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12-24-2025, 05:16 PMEmilLeoQuote:
Originally Posted by FudoMyoo
You obviously didn't read my post. My bad I forgot FFXIV players can't read.
1) Access to official merchandise
2) More payment options
3) Buying expansion on steam (I'm on steam I can't buy new expansion on steam after they changed how you need to login with steam if you bought your base game on steam) Basically cus you can't see the game/expansion listed on steam store just trial version. -
12-25-2025, 12:35 AMAruji-sama
Tell me about this, OP. As a fellow Malaysian, I totally agree w/ you, although personally I don't care about merchandises but more on how difficult it is to even try to pay SE w/o going through loopholes.
I am still using my old address back in Japan because I bought the Japanese version back when I was still living there. Lo and behold, it's worse than NA accounts because you cannot use non-JP credit cards and there is no PayPal available. The only workaround is using AmazonPay (the ultimate lifesaver), or buying bitcash that is a whole other trouble as you need to buy from a 3rd party (eg. Playasia) to top up to a 3rd party(bitcash) then to the Mog station. :eyeroll:
If SE accounts are region switchable like Nintendo account then, we wouldnt have much problem on this than just currency rates.
People who think this is not a problem, maybe you want to just shut up and stop downplaying it. It's not a huge problem to you, doesn't mean it isn't one to others. -
12-25-2025, 01:26 AMFudoMyooFirst of all regarding steam platform, you should feedback this to them. Secondly you answered your own questions, you (we) can still purchase the official merchandise but at a higher price.Quote:
Originally Posted by EmilLeo
Lastly if a game does not want my money, I unsub or don't buy the game to being with. Example: Korean "Lost Ark". Oceanic is still a small pool of players. We can keep bitching about this. hmmm 22years later and nothing has changed. Good luck to you. -
12-25-2025, 10:45 AMEmilLeoExactly this. If they can do this for OCE, why not just include other regions too?Quote:
Originally Posted by Aruji-sama
Also, some people really be living in their bubble sadly ;w; "i HaVe nO issUe. OtHerS shOuldnt bE. juSt sTop PlaYinG" ok smartass. -
12-25-2025, 01:34 PMRuebySo much this, their system is so archiac...Quote:
Originally Posted by Final-Fantasy
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12-28-2025, 01:54 PMEmilLeo
At this point they just need to update their whole system in general. Even this forum is shit. Boomer system is bad. Its time to change. We are all so tired from having to deal with so many issues within the SE system. New players are still dealing issues with buying the game. It has been years. Even streamers have been saying this for years yet there have been 0 feedbacks. 0 acknowledgement. Adresss the issue. You're a huge company. All the so called DDoS as well. Address it. Stop offering us cash shop items.Fix your goddamn system or even better make a new one.
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12-29-2025, 03:10 AMOnshinn
When you say SEA (South East Asia/Pan Pacific)?
Actually if you play on EU it has a better PING for Malaysia... Sometimes, when I'm back home for holidays in Malaysia or Singapore... the EU has better PING for me personally. If you're in Kuala Lumpur/Selangor down towards Singapore coast it's still good. But not in Perak strangely. Along Penang and Langkawi seem good too. And that I can only provide you the West coast of Malaysia, since I'm not from the East Coast.
So sometimes in lieu to said problems... Since it's 'Malaysia' At times it can be due to how businesses are run due to the different rules, law and regulations within Malaysia itself... certain things aren't as straight forward presumedly although I maybe wrong (so pardon my ignorance); things may have change over the years. Having been working with an advertising studio years ago... the censorship board who governs most contents review things in very very 'sophisticated' ways. So I'm gonna just again 'assumed' that maybe it's not that simple to set certain kind of business gaming system up' in due to how FFXIV contents are pretty forward and modern thinking; which as you know Malaysia... there are 'sophisticated' issues that could possibly have to be address. Again 'presumedly'.
If using VPN to cope your best bet is still VPN to Singapore, if I'm not mistaken Singapore has their own high speed docks. And if you do VPN to EU... nothing beat the German, France, Netherlands, their ping is awesome. Die die, you can go London... But that is if the gambling season I slow... You see the UK systems are very much clog by their football or whatever 'betting days'. it's awful sometimes especially now Christmas season. BUT again that's my personal experiences.
I use to play with a lot of latency and I somehow personally manage to get into a certain rhythm in calculating my mechanics dodging. But that also due to my own way of adjusting, with no added plugins or whatsoever.
(Whether this helps or not) All the Best! -
12-30-2025, 07:39 PMmiraidensetsu
Not SEA player, but I kinda feel what OP means.
Only thing we - south americans - have that SEA players don't is ffxiv is fully integrated with Steam here. We can buy base game, expansions and even use steam wallet to pay the sub using local currency.
The rest? We also have 200ms ping, we don't have a local server (Behemoth was the unofficial brazilian server, but it's still on NA datacenter), merchandisings can't be bought without using dropshipping services, we have to travel to Europe or risk being deported by ICE if we go to the USA just to attend to some event, we can't take part of any contest that have physical prize, etc.
So, I'm rooting for you, OP. Maybe one day S-E will realize they're a multi-billionaire company and give attention to everyone, not just japanese, north americans and some europeans.