Unplayable lag at same time each night

Since Sunday, every night around 1am EST, the game becomes unplayably laggy. This only affects Final Fantasy, and it doesn't seem to be from DDoS attacks since my friends I'm playing with are unaffected. Chat will just randomly not update, people walk around in short bursts while freezing every half-second, dungeons are even worse, and I get much more frequent 90k errors. I've read one recommendation to use a VPN when this occurs but that had no effect. What can I do? I literally cannot play the game when this happens, and I often don't have time to just play during the day instead. It's very frustrating.

Agreed but for me its been weeks now. Ive even submitted a traceroute report and still nothing has been resolved. Its not my side its with twelve99.net and other backbones closer to the server IPs.

SAME ISSUES--the VPN I ended up utilizing works for me so perhaps it will work for you. I use Mudfish pay-per-traffic. You can specify FFXIV A Realm Reborn. Not an ad, it just worked for me. Hope it helps.

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Originally Posted by Tillie

SAME ISSUES--the VPN I ended up utilizing works for me so perhaps it will work for you. I use Mudfish pay-per-traffic. You can specify FFXIV A Realm Reborn. Not an ad, it just worked for me. Hope it helps.

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I'm hoping to fix this without having to start paying for another service, since money is kind of tight. But if nothing else works, I'll keep this in mind for the future. Thanks!

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Originally Posted by Owls_Neck

I'm hoping to fix this without having to start paying for another service, since money is kind of tight. But if nothing else works, I'll keep this in mind for the future. Thanks!

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I completely empathize. It's absolutely ridiculous to have to pay for a third party service for this issue and no one should have to.


We're not alone, at least--downdetector.com is showing huge spikes in user reports for server connection issues EVERY NIGHT at around the same time.

I also have the same issue, I'm in the Midwest region in NA and every night, starting about 10/11 PM, the lag starts. Usually, I have around 80 ping and when the lag starts it goes 175 ms in common areas like Limsa and if I queue for a dungeon it becomes unplayable with ping spikes up to 300 ms, my abilities don't work and even the boss frizzes. Most of the time it ends up in "Error" and getting kicked out of the game and back to the little screen. If I try to login it freezes in the transition screen for the map and I get eventually kicked out of the game again.

To make sure it wasn't my internet I did an internet test:

-Download 568.2 MB
-Upload- 35 MB

; and a packet loss test which detected no issue.

This problem only happens in FFXIV and it's pretty frustrating, the internet provider is Spectrum.

Yea my static had to forego reclears Tuesday night (wednesday morning EST, NH, most of them are mountain or pacific) around 12:30-2 am. Had an issue last night and then tonight when we were trying to prog m3s, it was literally unplayable. It's really fruestrating.

Ive been having the same issue every night as well for about a week. East Coast NA, Spectrum. Never had an issue before until this week.

Its the NTT network again.

See this thread - https://forum.square-enix.com/ffxiv/...server-network

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

As previously mentioned, we are aware of the current network-related issues on the North American data centers. If you would like to submit a traceroute in order to assist with the investigation please visit this link:
https://secure.square-enix.com/enqt3...NETWORK_N/html

Additionally, at this time we would recommend contacting your internet service provider and share the details and issues directly with them.

Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!

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Originally Posted by Votraftur

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

As previously mentioned, we are aware of the current network-related issues on the North American data centers. If you would like to submit a traceroute in order to assist with the investigation please visit this link:
https://secure.square-enix.com/enqt3...NETWORK_N/html

Additionally, at this time we would recommend contacting your internet service provider and share the details and issues directly with them.

Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!

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Will performing the traceroute at any time be helpful, or should I wait until the next time the issue occurs?

Quote:

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Originally Posted by Tillie

SAME ISSUES--the VPN I ended up utilizing works for me so perhaps it will work for you. I use Mudfish pay-per-traffic. You can specify FFXIV A Realm Reborn. Not an ad, it just worked for me. Hope it helps.

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I have temporarily worked around my 90002 error disconnects by trialling the Mudfish.Net service that was mentioned here and in other forums. It seems to route the traffic differently to avoid the problem area on NTT/Square's network. I also seem to get a slightly better ping with Mudfish. It is not ideal though and I am not entirely comfortable about having to use a 3rd party service to play the game.

I'm having the same issues, spectum is my ISP, and I've done an traceRT from my IP to the IP of the server that I am on (merilith/dynamis) and noticed that the high ping is coming from servers labeled "Us.bb.gin.ntt.net"

https://i.imgur.com/wBxXiXL.png

This keeps happening last week, and the week before... It even happen to me during my raiding times before 11 pm EST, and had the call the raid early due to my poor internet performance.
This needs to end, I can't sacrifice more precious time when me and my team are progging though savage this tier, and these us.bb.gin.ntt.net servers keep acting up.
I'm even helping my fellow friends though content and this keep happening at the time they finally about to hit the dungeon, and suddenly my ping goes from 82 ms to 333 ms, and keep hovering between 282 ms to 333 ms.

I just had this issue start to affect me as well. Going to be submitting the tracert to SE.

Every thing was fine for me for like a week or so, but as of last night, the lag is back, and last I looked, the internet in my area seemed to be just fine, so it's clearly not my fault. I need to check the ping again to see where the packet drops keep happening, but I've no doubt that with everyone else having this problem, that it's NTT's servers.

I was able to subvert the NTT problem by using a VPN to canada, dropped the 286-333 ms ping to a 150-190 ms ping. Still double my average ping which is 70-90 ms, but doable.