Dxcrash since 7.01

Randomly crashing in FFXIV usually after an hour or two of play. tabbing out seems to accelerate this.

get a little white pop up saying theres a DXcrash and when I dismiss it the game force closes. sound in the game stops after the pop up appears, Mobs and menus wont appear ect.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\gamin\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

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FFXIV Launcher
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I haven't had any DX crashes, but since 7.01 I have had instances of the sound temporarily cutting out. Such as when logging in (between screens) and changing zones. Not every time, but enough to add here. It wasn't doing it before 7.01.

What version of AMD drivers are you on?

I'm on Adrenalin 24.5.1 and cannot replicate DX Crashes.

If you have XMP/EXPO/DOCP etc. enabled then disable it. The Zen 2 series is known, that it cannot handle higher memory frequencies.

And which Motherboard do you have?



Cheers

Im using 24.6.1 I reset things to factory settings and it didnt seem to fix it

My Motherboard is a B550AM Gaming

This motherboard?

https://pg.asrock.com/mb/AMD/B550M%2...%204/index.asp

If so then your BIOS is very old. Update it first. The AM4 platform got many stability fixes over time. But do not install Beta BIOSses.

Edit: It seems, that the B550AM Gaming is a CyberPowerPC OEM board. The last official BIOS is this:
http://www.cyberpowerinc.com/drivers...%20GAMING/BIOS




Cheers

Quote:

---

Originally Posted by Delphinus

Im using 24.6.1 I reset things to factory settings and it didnt seem to fix it

---

Try downgrading to 24.5.1.

I was having some heavy stutters on 24.6.1 on a RX 7900 XT.

Had my first crash today, never had a crash before Dawntrail. I was editing one of my retainers appearance,got up to get a glass of water and when I came back the game had crashed with the same dx error.

*EDIT*
Forgot to mention my pc has a Ryzen 5600x and RTX 3070

Its the same with me, like I can be doing absolutely nothing. like say im waiting in que and I step away to get a drink or hang out on the couch the DX error can suddenly happen. I used to have a Ryzen XT 5600 but I upgraded from it and I would crash all the time on it.

Seems just outright uninstalling and reinstalling the game fixed it.

Quote:

---

Originally Posted by Larirawiel

This motherboard?

https://pg.asrock.com/mb/AMD/B550M%2...%204/index.asp

If so then your BIOS is very old. Update it first. The AM4 platform got many stability fixes over time. But do not install Beta BIOSses.

Edit: It seems, that the B550AM Gaming is a CyberPowerPC OEM board. The last official BIOS is this:
http://www.cyberpowerinc.com/drivers...%20GAMING/BIOS




Cheers

---

Holy crap I didnt even know this was a thing! thank you! I ran the update using a thumb drive.

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