Originally Posted by
CVXIV
The trust system has also been changed from its original purpose.
Now you level the NPCs to be able to change their attire and get titles, which was present initially but with Duty Support you don't need them to run any dungeon you want.
It does seem a bit unnessesary to have both systems, but I understand if people were upset about having to level the NPCs to run dungeons again.
They also provide the ability to farm dungeons on your own for minions or other drops of your desire without having to dice roll other players for it.
It doesn't prohibit multiplayer content either, you still have roulettes, FATEs, Deep Dungeons, Field Operations, etc.
It provides players a way to practice their job without any added stress of how the party may react if they mess up.
On the flipside, it could give players the wrong impression on mechanics of the game, but with time everyone learns.
I only see this as a positive, and the added lore bits from the NPCs are nice to read.