Payment Methods? Take my money? No? Ok.

So... I cannot have SE just deduct money from my credit card so that I can play their game? Ugh.... why?

Options are only Click&Steal or Crysta? What kind of crap is this?

I'm almost up with my 30-day free trial and I was looking into making a payment to extend my time. Now I am having second thoughts if I have to go through horrendous crap like this.

Other MMO's are MORE than happy to take my money. SE, why won't you? I'll let you automatically take money from me every month.

hmmm i thought there is direct C&C in the account management?

Quote:

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Originally Posted by Seirra_Lanzce

hmmm i thought there is direct C&C in the account management?

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There is. OP just doesn't know how to read or look around for himself.

Quote:

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Originally Posted by Ruisu

There is. OP just doesn't know how to read or look around for himself.

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^ this I saw that there was a credit card option too.

Used to be worse, its actuly good now as it is as long as you set everything right.

i realize that this person happend to be a newbie... hi OP please take your time to look around you're account management (am i using the you're right here? lol) i'm pretty sure there is a Direct C&C payment around

:)

Another MMO is still charging you twice and even charge if you cancel subscription :P name begins with T and ends with A.

I noticed the cc option a couple months ago. We never had that back in the day! We had to hand-mail a check to SE every month! And then, if it got lost in the mail, we had to deal with account suspensions! You try calling SE to sort out a payment issue. Kids don't know how good they have it these days.

OP just came here to whine. He will never see your responses.

This thread is so 2010. So much fail.

i prefer to just pay with crysta, i don't like automatic debits. prevents a lot of that double charge nonsense

As others have said if you look under Ultimatepay there is an option to pay directly via CC.

Sometimes its worth looking around and clicking on things, granted SE's account page is a complete mess in terms of intuitive design, maybe one day they will get it right who knows.

Quote:

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Originally Posted by Eekiki

OP just came here to whine. He will never see your responses.

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Just like you did the other day.

Quote:

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Originally Posted by Day_Night

Just like you did the other day.

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[citation needed]

I'll never pay crysta. You can not make crysta -> payment come out even, there-for some random 3rd party vendor always has some of your money.

Quote:

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Originally Posted by nasomi

I'll never pay crysta. You can not make crysta -> payment come out even, there-for some random 3rd party vendor always has some of your money.

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that is entirely not true. the last option let's you pick exactly how many crysta you need. and you can use paypal soo... yep. I mean, if you have any questions just let me know. I do it every month.

Yeah, I'd say we have more than enough payement options. It just takes some digging to find the one that works best.

Quote:

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Originally Posted by Ruisu

There is. OP just doesn't know how to read or look around for himself.

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And some people have no manners or education.

Quote:

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Originally Posted by Onidemon

And some people have no manners or education.

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actually Onidemon I'm going to have to kinda agree with Ruisu. Most likely the Op didn't look around and didn't read and came on here to complain. I'm not going to say he doesn't know how to he just didn't think of doing it. Reason I know this. I work in customer service/tech support and not everyone reads the manuals. so just saying...

He may not have put it that way could have been a bit more diplomatic about it but it does happen more than a lot of people realize and with the 80 plus calls I take a day with broken units and people asking me "how do I clean this or how do I put this together or why is this doing this" when the answers can be simply found right in front of them if they actually took the time to look. WE don't live in that world though and if we did I wouldn't have a job.

Quote:

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Originally Posted by Onidemon

And some people have no manners or education.

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Ad hominems don't make my statement any less true. Stay mad, though.

For the sake of the argument, the OP could be having the same issue as myself....or it could just be a big troll...

My bank keeps denying the charges when i try to choose the direct payment method. I have contacted them about this issue and they insist that it is an SE problem. SE says the same thing about the bank. There goes that option for me.

Next was clickandbuy. Considering the bad rep they still maintain and the fact that when i was trying to set up an account, i had to call at a certain time of the day and it could not be on weekends really ruined this option for me...especially since i live overseas.

Last option was crysta....which i now use. Except, to use this option, i had to go to a third party vendor, prove i am who i say i am, purchase ultimate cards, apply cards, purchase crysta, apply to account then i could play. I run into the same problem when trying to buy from UP as i do when trying direct card method so it forces me to find other alternatives. Paypal was also not an option, kept on getting some kind of paypal express error or something.

Also, before i get flamed for whatever reason, I tried for weeks and weeks to resolve all these issues to no avail.

long story short, don't be rude to people and try to assist. You may not know the actual problem or story.

i'd say avoid click and buy at all costs.

questions though. are you in the US or a US territory? It's peculiar that paypal is giving you so much trouble. do you remember what your specific error was? also depending on your funding source that could be a problem. you can set up a direct route from your bank or using credit/debit cards. in my experience with XIV and XI, cards and SE just don't mix too well.

Quote:

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Originally Posted by madolyn

For the sake of the argument, the OP could be having the same issue as myself....or it could just be a big troll...
My bank keeps denying the charges when i try to choose the direct payment method. I have contacted them about this issue and they insist that it is an SE problem. SE says the same thing about the bank. There goes that option for me.
Next was clickandbuy. Considering the bad rep they still maintain and the fact that when i was trying to set up an account, i had to call at a certain time of the day and it could not be on weekends really ruined this option for me...especially since i live overseas.
Last option was crysta....which i now use. Except, to use this option, i had to go to a third party vendor, prove i am who i say i am, purchase ultimate cards, apply cards, purchase crysta, apply to account then i could play. I run into the same problem when trying to buy from UP as i do when trying direct card method so it forces me to find other alternatives. Paypal was also not an option, kept on getting some kind of paypal express error or something.
Also, before i get flamed for whatever reason, I tried for weeks and weeks to resolve all these issues to no avail.
long story short, don't be rude to people and try to assist. You may not know the actual problem or story.

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Here is my rebuttal for that. In the original post. which is quoted at the end. OP never stated anything other than just click and buy and the option to buying crysta. So therefore logically speaking we can only deduce that he didn't look into more than just skimming the surface. Now we can give him/her that benefit of the doubt however since the original post they haven't said one word or peep about it. Neither a thank you or to tell us all to f off. So we all have to go on the assumptions. Now for him/her not responding they could be busy or just said screw it all but again. It does happen and not saying issues like yours don't happen. But when it's not specified we can't tell so we go off of said assumptions because we are not mind readers.


btw this was the op

Quote:

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Originally Posted by Squince670

So... I cannot have SE just deduct money from my credit card so that I can play their game? Ugh.... why?
Options are only Click&Steal or Crysta? What kind of crap is this?
I'm almost up with my 30-day free trial and I was looking into making a payment to extend my time. Now I am having second thoughts if I have to go through horrendous crap like this.
Other MMO's are MORE than happy to take my money. SE, why won't you? I'll let you automatically take money from me every month.

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I use C&B and never had a problem.

Quote:

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Originally Posted by Squince670

So... I cannot have SE just deduct money from my credit card so that I can play their game? Ugh.... why?

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You must have missed the bright and shiny "credit card" option. There is one, use it. Crysta also works just fine.

Also, while I'm not particularly fond of C&B, your euphanism "click & steal" suggests to me you're just bandwagoning with haters and don't actually know from experience. Many people have used C&B without a problem. The main issue is some people, get charged international transaction fees from their banks. However, as long as yours isn't doing that, you can use it without a fuss.

Nice try, 0/10

Quote:

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Except, to use this option, i had to go to a third party vendor, prove i am who i say i am, purchase ultimate cards, apply cards, purchase crysta, apply to account then i could play

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If you don't like the cards, just use your credit card or pay with paypal? I used the crysta option from the moment they started charging until the regular credit card option was made available. Worked fine every time. I just put my credit card into the form, picked the amount, and done.

The op only came here to complain 3 page and he have not replay i bet A he feel dumb that he could not find it or B he does not care and only came here to troll.

Quote:

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Originally Posted by madolyn

For the sake of the argument, the OP could be having the same issue as myself....or it could just be a big troll...

My bank keeps denying the charges when i try to choose the direct payment method. I have contacted them about this issue and they insist that it is an SE problem. SE says the same thing about the bank. There goes that option for me.

Next was clickandbuy. Considering the bad rep they still maintain and the fact that when i was trying to set up an account, i had to call at a certain time of the day and it could not be on weekends really ruined this option for me...especially since i live overseas.

Last option was crysta....which i now use. Except, to use this option, i had to go to a third party vendor, prove i am who i say i am, purchase ultimate cards, apply cards, purchase crysta, apply to account then i could play. I run into the same problem when trying to buy from UP as i do when trying direct card method so it forces me to find other alternatives. Paypal was also not an option, kept on getting some kind of paypal express error or something.

Also, before i get flamed for whatever reason, I tried for weeks and weeks to resolve all these issues to no avail.

long story short, don't be rude to people and try to assist. You may not know the actual problem or story.

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^This! I did not come here to randomly flame like most of you idiots think. I have a legit issue with my credit card. I am not a money person, I just know that I have a credit card that I have been using for several years now and it has worked with many MMO's. Just like any working citizen, I pay my credit card bills and make sure I keep a decent credit score. Any MMO is willing to take my money via credit card. Yet when I try to use this option with SE, I am denied. So I really want to know why the f*** this is happening.

However, I do apologize if my first message did come across as being "whiny", I was rather angry. It seems I will not be getting legacy status because of this CC bull. Thank you madolyn, for your response.

Quote:

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Originally Posted by Zenaku

The op only came here to complain 3 page and he have not replay i bet A he feel dumb that he could not find it or B he does not care and only came here to troll.

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You must feel dumb now that I replied. I have a life, I cannot monitor forums for hours on end like some of you. In fact, I'm glad that I do not.

Quote:

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Also, while I'm not particularly fond of C&B, your euphanism "click & steal" suggests to me you're just bandwagoning with haters and don't actually know from experience. Many people have used C&B without a problem. The main issue is some people, get charged international transaction fees from their banks. However, as long as yours isn't doing that, you can use it without a fuss.

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Please don't think you know me or what I know or don't know. Get off your know-it-all horse. I have had my issues with CNB, enough to know that I never want to go through them again. Punk.

Quote:

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Originally Posted by Rannie

Here is my rebuttal for that. In the original post. which is quoted at the end. OP never stated anything other than just click and buy and the option to buying crysta. So therefore logically speaking we can only deduce that he didn't look into more than just skimming the surface. Now we can give him/her that benefit of the doubt however since the original post they haven't said one word or peep about it. Neither a thank you or to tell us all to f off. So we all have to go on the assumptions. Now for him/her not responding they could be busy or just said screw it all but again. It does happen and not saying issues like yours don't happen. But when it's not specified we can't tell so we go off of said assumptions because we are not mind readers.


btw this was the op

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Yes, I apologize for not having made myself more clear. I was really just angry at the time that I posted. I never post on this forum, obviously, and I really care not to. The only reason I did was for this particular issue as I feel that SE needs to be aware that there are people out there who would like to pay them to play their game. But, for whatever reason, they make it difficult at a point where other companies do not.

So you have the CC option, but it don't work for you?

Quote:

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Originally Posted by Doho

i'd say avoid click and buy at all costs.

questions though. are you in the US or a US territory? It's peculiar that paypal is giving you so much trouble. do you remember what your specific error was? also depending on your funding source that could be a problem. you can set up a direct route from your bank or using credit/debit cards. in my experience with XIV and XI, cards and SE just don't mix too well.

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Man oh man, I where do I begin with my issues with SE... I used to live in a US territory, but not on US mainland. But, back then, FFXI accepted cards from ANYWHERE. Then they changed some crap about merging SE accounts with PlayOnline accounts and it forever screwed me because of where I lived (I lived in the CNMI). It screwed me so hard that I had ABSOLUTELY NO WAY of playing FFXI without lying about information and making it all complicated. Anyways, long story short, I just moved to mainland and now I can play. So I'm trying to pay for FFXIV, but I cannot. It's pissing me off. I am not a forum monitor (people, when not having to speak face-to-face with other people, become quite bold), nor am I a hardcore player. I simply enjoy Final Fantasy and the whole franchise and I want to play FFXIV when I have the time. The issue is that SE is making it frustrating for just a casual player.

I refuse to use the other options of this crysta crap and CNB. Just use my credit card like every other company does!

Quote:

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Originally Posted by Felis

So you have the CC option, but it don't work for you?

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Put bluntly, yes.

i just use the $20 game card to buy Crysta and it works out fine. month 1-$20, month 2- $20 and month 3 -free( due to leftover crysta from first 2 months)

Quote:

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Originally Posted by FallenRaine

i just use the $20 game card to buy Crysta and it works out fine. month 1-$20, month 2- $20 and month 3 -free( due to leftover crysta from first 2 months)

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Do I need to order these game cards online or can I go to a local store and buy them?

both can get at some gas stations and walmart and walgreens.Or you can get them online just type Ultimate game card in google and you can order it digitally and they'll give you the cards number
another perk to this is its one less company to get your info say if you just went in and payed cash for the card

be a red card with a guys face on front cant post pics on here for some reason think its my browser

Quote:

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Originally Posted by Squince670

You must feel dumb now that I replied. I have a life, I cannot monitor forums for hours on end like some of you. In fact, I'm glad that I do not.

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I can care less but you are being rude when some people are really try to help. i myself thought you was being a troll like most people do when they complain about something. If your CC is not working you could try and buy the time cards at few store like walmart,7 eleven,best buy,cvs.

You should check with your bank it may not be SE why your CC was not allow but your bank blocking SE from taking your money.

or you can buy them here :http://store.playspan.com/ultimate-game-card

Quote:

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Originally Posted by FallenRaine

both can get at some gas stations and walmart and walgreens.Or you can get them online just type Ultimate game card in google and you can order it digitally and they'll give you the cards number
another perk to this is its one less company to get your info say if you just went in and payed cash for the card

be a red card with a guys face on front cant post pics on here for some reason think its my browser

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I may end up doing this. I am really fighting to get my credit card accepted so that I can get that legacy status. Unless I can get the legacy status with these game cards? As I type this, my cell phone is on speaker while I am "holding" for the next customer service representative from Square Enix. I have called three times already and have waited for 10-15 minutes each time and have yet to speak with anyone.

It is so sad that such a great game has such s*** customer service. Otherwise I would easily just say 'screw it' and play another game. But FFXIV has just been such a fun game so far. /cry

Quote:

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Originally Posted by Squince670

I may end up doing this. I am really fighting to get my credit card accepted so that I can get that legacy status. Unless I can get the legacy status with these game cards? As I type this, my cell phone is on speaker while I am "holding" for the next customer service representative from Square Enix. I have called three times already and have waited for 10-15 minutes each time and have yet to speak with anyone.

It is so sad that such a great game has such s*** customer service. Otherwise I would easily just say 'screw it' and play another game. But FFXIV has just been such a fun game so far. /cry

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yes you can get legacy status if you buy enough time card to = 90days need to register for a 90-day subscription before Saturday, June 30, 2012 in order to fulfill the requirements needed to qualify for the Legacy Campaign.

Also did you make your account before may 31? if not then you wont get legacy even if you pay for 90days.

Quote:

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Originally Posted by Zenaku

I can care less but you are being rude when some people are really try to help. i myself thought you was being a troll like most people do when they complain about something. If your CC is not working you could try and buy the time cards at few store like walmart,7 eleven,best buy,cvs.

You should check with your bank it may not be SE why your CC was not allow but your bank blocking SE from taking your money.

or you can buy them here :http://store.playspan.com/ultimate-game-card

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Well good sir, to the people that have been trying to be helpful, I humbly thank them. To the rest, well... you know.

And as for game cards, will I be able to obtain the legacy status? I am currently *still* on hold with SE customer service over the phone. I really just want to ask them if the game cards will still grant me legacy status if I use em before the 30th!

(Maybe I should start a new thread to get the right answer and risk people calling me a flamer and complaining whiner? ...Or just the latter?)