suggestions in the forum

how does it work?

not even talking abou all those dump topics in this unmoderated trollpit which push suggestions and ideas very quickly to the back, we get NO feedback at all.

its nice that we get told they watch the forum... but do they? only the japanese one or also the english one? what about the german one?
do they read ALL the topics or just the ones with a lot of pages? is it influenced by likes? or is it the mods job to give those ideas to the next position? do they?
how many pages/likes does a topic need to get attention?

how about a quick post when the idea got read and noted by important people? would be great. itd kinda frustrating without any information.

An answer from 10, or so, years ago was that feedback is bundled together across all the forums and then delivered to the appropriate departments. I have seen quite a few things that either make one a Nostradamus or they definitely do read feedback, but as noted there is no verbal confirmation. If they agree you might know quite a while from the feedback as they work on the pipeline with a scheduled plan, otherwise.... you don't know lol. More frustrating might be "why" you don't know, you won't know why.

More feedback would be nice. I imagine they don't like to respond as people will negatively address any non-positive response and will take any positive response, any, as a sort of promise. Doesn't change I'd still like more feedback though lol.

Until they Implement it or talk about it in patch notes, its very difficult to gauge if any Real Feedback is being noticed.
Plus with the amount of noise, trolling and infighting that goes on, one has to wonder the sanity and patience of people who have to sift through all of this text to find any real tangible and Constructive Feedback to actually improve the game.
And to address real issues.

They mentioned a few times before in the past that feedback is collected through the use of the like button. 150 - 250 likes or more to be considered overwhelming feedback. The forums, particularly NA. Just seems allergic to using the like button unless it's a meme or a got-ach come back post that insults somebody.

i do believe they gather more information from JP forums as they feel a bit more organized vs the multiple threads for the same thing and it feels each thread turns it into its own daytime soap opera in the english forums.

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Originally Posted by Nav_Fae

They mentioned a few times before in the past that feedback is collected through the use of the like button. 150 - 250 likes or more to be considered overwhelming feedback. The forums, particularly NA. Just seems allergic to using the like button unless it's a meme or a got-ach come back post that insults somebody.

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I never even noticed that button until you mentioned it 😂

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Originally Posted by Asari5

its nice that we get told they watch the forum... but do they?

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It's the community team's job to gather feedback and deliver it to the developers, among other things. But the forums aren't the only place to get it. They use twitter, instagram and play the game itself and do pvp, maps and savage raids to get a sense of things. Sometimes they stream these activities as well.

Judging by how posts go completely unmoderated even when it's a subject that every moderated forum on the internet would moderate, it's unlikely they read this forum much.

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do they read ALL the topics or just the ones with a lot of pages?

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I remember something about the 10 most popular topics being translated each week, but it was a long time ago and I don't know if they still do that considering the quality of posts in the English forum.

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is it influenced by likes?

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They regularly ask us to use the likes system to say which ideas we like for Q&As.

New people on the forums, please refer to this flowchart:
https://i.imgur.com/00uCXP1.png
Long story short, they seem to know about the problems and issues, but only acknowledge the ones that they agree with. Healers has been getting ignored for years, Kaiten is really simple problem that would be fixed by just reverting changes, yet they still have too big of an ego to do it. It just seems like typical case of them thinking that they know better.

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Originally Posted by Asari5

how does it work?

not even talking abou all those dump topics in this unmoderated trollpit which push suggestions and ideas very quickly to the back, we get NO feedback at all.

its nice that we get told they watch the forum... but do they? only the japanese one or also the english one? what about the german one?
do they read ALL the topics or just the ones with a lot of pages? is it influenced by likes? or is it the mods job to give those ideas to the next position? do they?
how many pages/likes does a topic need to get attention?

how about a quick post when the idea got read and noted by important people? would be great. itd kinda frustrating without any information.

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They do watch the forums i think but something needs to get major traction to get looked at i think.

Like for example people came to the forums to cry and sob for bun boys. And now we have them even they said no to bun boys and female hrothgar before. So i guess it just needs threads with thousands and thousands of people posting and they maybe get influenced by that. But some trolls/normal people crying about what they don't like will most likely not get noticed at all by the devs.

For that feedback they rather look at the japanese part of the forums, you know where you can be sure it's a player who means what he writes and isn't just another Gaius/Titanmen alt.

You should approach it under the assumption that they pay no attention to anything we suggest at all. The other shoe is that someone on the dev team might have a "vision" about how such and such thing is supposed to work; they will never deviate from that even if it clashes with something that's been considered to be minimum QoL in the genre for 20+ years, or how miserable it makes players in practice.

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Originally Posted by Asari5

do they read ALL the topics or just the ones with a lot of pages? is it influenced by likes? or is it the mods job to give those ideas to the next position? do they?
how many pages/likes does a topic need to get attention?

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I assume the community team pick any topics at their discretion to forward to Japan. It's probably nothing to do with pages/likes, but it probably helps if it doesn't seem like a divisive issue (which everything is here now). Also I think former community team members have said they themselves don't get much feedback from Japan.

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Originally Posted by Asari5

how about a quick post when the idea got read and noted by important people? would be great. itd kinda frustrating without any information.

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A community team member posted in the hempen set request thread in 2017 saying it was sent to Japan and considered for a future update. Six years later it hasn't been added or mentioned again since, so it doesn't really seem like a post would help anything other than give people false hope.

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Originally Posted by Limecat

The other shoe is that someone on the dev team might have a "vision" about how such and such thing is supposed to work; they will never deviate from that even if it clashes with something that's been considered to be minimum QoL in the genre for 20+ years, or how miserable it makes players in practice.

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This is precisely what is happening. They recognize the healer complaints. Yoshi P has now said, multiple times, that they devalue those healers' complaints and treat them like dirt.

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Originally Posted by TheDecay

This is precisely what is happening. They recognize the healer complaints. Yoshi P has now said, multiple times, that they devalue those healers' complaints and treat them like dirt.

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This current tier of savage has honestly felt like a giant "f*ck you" to Healers, like a dev somewhere was just like "oh I'll give you something to heal, you whiners" and proceeded to throw in body checks at every possible place. Like a malicious overcorrection, lol.

Couple thoughts...

1.) Remember that the dev team has access to a lot more feedback than just this forum. Aside from various other media sites, they have in-game engagement metrics, too. I find that frequently when people complain about the devs "not listening"...it's actually that they are listening, but to everybody, not just "you." For example, if someone on here were to post that the FATE bicolor gemstone grind is stupid and shouldn't be repeated, but their engagement metrics show a lot of players doing it and actively using the minions/songs/other rewards, etc., they'll likely keep including that grind because that one "I don't like it" post is sunk underneath all of the data showing people engage with it. On the other hand, if the devs found there was little engagement with it, then it would make more sense to look at places like the forums for people providing specific feedback as to why they might not like it (is the grind too long? rewards not "good enough"? the idea itself irredeemable? and so on...).

2.) There's such a thing as being so negative your feedback becomes non-feasible to consider. For example, there's a poster in this thread personally attacking the dev team, who also has made several other posts recently that are entirely vindictive and absolutely bitter. If I'm a developer, I recognize that person is so far gone that "satisfying" them would mean changing the game so entirely that it would likely drive up a much larger group of people who are happy with the game right now (aka counter-productive). And even then, they might be so bitter that nothing I do would be enough to please them. They've effectively made themselves not worth listening to. Feedback from people who generally enjoy the game but have specific critiques are a lot more sensible to listen to.

I remember making one suggestion similar to what would become Criterion Dungeon, but I think that was always in the cards and I took a lucky guess.

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Originally Posted by Striker44

For example, if someone on here were to post that the FATE bicolor gemstone grind is stupid and shouldn't be repeated, but their engagement metrics show a lot of players doing it and actively using the minions/songs/other rewards, etc., they'll likely keep including that grind because that one "I don't like it" post is sunk underneath all of the data showing people engage with it. On the other hand, if the devs found there was little engagement with it, then it would make more sense to look at places like the forums for people providing specific feedback as to why they might not like it (is the grind too long? rewards not "good enough"? the idea itself irredeemable? and so on...).

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While I agree with you overall, it's difficult to weigh up expressions of dislike versus metrics of engagement, because there is a whole lot of "carrot on a stick" going on. Would people willingly put themselves through that massive FATE grind if there wasn't a whole lot of rewards locked behind it? If not, then the thing being measured isn't player enjoyment but how much time the devs can force players to pour into the game regardless of enjoyment.

The dev team may or may not see it this way, but it's what it comes down to. Content is buoyed up with exclusive rewards and it's impossible to separate genuine enjoyment from grudging desire and no other option. (I certainly wouldn't be putting multiple characters through Island Sanctuary if it didn't have all of this expansion's cool glamour sets locked behind it, without even the option to buy them on the marketboard from people who are willing to do the work.)

One person voicing their complaints versus a whole lot of people posting about how much they enjoyed it is a different matter – and why it's important to have people here talking about the parts of the game they do enjoy and not just the parts they dislike.