Fix Portraits

Been reading guides and asking people, and every time I think I have it ready, boom! My portrait appears in the default style at the beginning of raids etc. This plays like a bunch of code exploded and we're engaging with pieces of it that are scattered all over the place.

Without knowing what you've done, it's hard to believe you've actually taken all the right steps or if the info you received was actually good. Try giving more detail on your situation and you might find some better help.

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Originally Posted by Deveryn

Without knowing what you've done, it's hard to believe you've actually taken all the right steps or if the info you received was actually good. Try giving more detail on your situation and you might find some better help.

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https://primagames.com/tips/ffxiv-ho...tant-portraits
https://forum.square-enix.com/ffxiv/...-Groups-Broken
https://www.reddit.com/r/ffxiv/comme...en_i_honestly/
https://www.reddit.com/r/ffxiv/comme...nce_update_62/
https://www.reddit.com/r/ffxiv/comme...ix_this_in_63/
https://www.reddit.com/r/ffxiv/comme...ith_portraits/
https://www.reddit.com/r/ffxiv/comme..._inconsistent/
https://www.reddit.com/r/ffxiv/comme...ortraits_from/
https://www.reddit.com/r/ffxiv/comme...o_gearset_not/
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For me, none of the things they suggested has worked for me.
Since you tried to gaslight me in another thread, I want to point out that this topic - https://www.reddit.com/r/ffxiv/comme...nce_update_62/
It has been 5 months from that post and whattaknow, this system has been broken for this long if not longer.
(I don't remember the release dates of anything as I left shortly after 6.1)
LOL. What is going on with this games quality?

And this article at first link I posted:
https://primagames.com/tips/ffxiv-ho...tant-portraits
"They were “officially released” in 6.2, but that change actually made an already not-so-practical system just outright broken, with portraits not displaying properly when they should."
So the 6.1 version aka the beta was better than the official launch and it's garbage. This is sad.

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Originally Posted by Science66

Been reading guides and asking people, and every time I think I have it ready, boom! My portrait appears in the default style at the beginning of raids etc. This plays like a bunch of code exploded and we're engaging with pieces of it that are scattered all over the place.

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The only way to make sure it works 100% is to go in and save it and do nothing else but queue for whatever it is you are doing. Changing literally anything does indeed break the code and it reverts to default. From what I heard...even as little as adding materia will break it.

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Originally Posted by Renalt

The only way to make sure it works 100% is to go in and save it and do nothing else but queue for whatever it is you are doing. Changing literally anything does indeed break the code and it reverts to default. From what I heard...even as little as adding materia will break it.

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Actually no!

For my Paladin portrait I went in and made it, saved it, then went into a dungeon and it reset to default without making any changes at all - I didn't do anything with materia, any pieces of gear, or the three visibility toggles after making and saving the portrait. What turned out to be the problem was that my weapon was already hidden, yet I had used a pose that had it displayed and that broke the portrait. There was no save button to press, no error message within the menu, and no specific error within a dungeon, I just had to figure out the mismatch caused it.

On the other side of things, when I made my portrait for Summoner, I went and changed out two pieces of gear, gave them materia, glamoured back over them with the same looks, never went back into the portrait to make any settings or check if the save button was available, and it still worked because it matched up exactly.

It's extremely confusing and complicated and nothing anyone has said to try and sum it up ("just check the menu and hit save," "just make one and use it immediately," etc.) seems to actually be accurate.


Edit: This bug report details some much better testing regarding specific scenarios that lead to things not working even if everything looks fine or no changes have been made: https://forum.square-enix.com/ffxiv/...ismatched-gear . Please remember that the bug report section is not a discussion forum and not to reply there, even if you think that person's work figuring things out is awesome, which it is.

So the thing I have discovered which is not obvious in any way is that if you are wearing gear that hasn't been registered with a gear set then portraits wont work, even if none of the portraits have an error mark next to them. If you do anything to your gear, such as add materia, you need to refresh that gear set and then you need to update the portraits as well.

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Originally Posted by Jybril

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For me, none of the things they suggested has worked for me.
Since you tried to gaslight me in another thread, I want to point out that this topic - https://www.reddit.com/r/ffxiv/comme...nce_update_62/
It has been 5 months from that post and whattaknow, this system has been broken for this long if not longer.
(I don't remember the release dates of anything as I left shortly after 6.1)
LOL. What is going on with this games quality?

And this article at first link I posted:
https://primagames.com/tips/ffxiv-ho...tant-portraits
"They were “officially released” in 6.2, but that change actually made an already not-so-practical system just outright broken, with portraits not displaying properly when they should."
So the 6.1 version aka the beta was better than the official launch and it's garbage. This is sad.

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The system is not broken. If it was, I would not be able to get mine to work, and other players who have theirs in working order would be on the same boat. The fact of the matter is that you have not been able to figure out how to get it to work. I am totally on board that it should not be this cumbersome, and should be very user friendly. I am also of a similar mindset that the system is convoluted. But it is not broken.

It's difficult for a player who has it figured out to help another player if they can't see what it is you're doing. There are some fail checks.

• Make sure your gearsets have no grey (!) marks
• Make sure your portrait sets have no yellow (!) marks
• Remove weapon glamours from the glamour plate (there is no reason to do this anyway), and glamour your weapon using the old system.
• Make sure you don't have multiple gearsets tied to the same job/class
• Don't tie multiple jobs/classes to single glamour plate unless all the slots are filled with the exception of weapon and off hand. Also if you do this, all the slots has to be gear that can be worn by all classes, hence why I don't recommend this in the first place.

I think that is about it. Even though the system is anything but user-friendly, resolving the issue is a problem-solving matter. Hopefully the devs will make this much easier in a future patch, but right now your options are either disable the system altogether, or to troubleshoot in order to solve for X if you want to get it to work. Frustration and anger will not help you.

I had some trouble getting it to work on patch day along with most people. Another suggestion I can make is to use a healer or tank, and queue up for either Trials or Raids roulette to check if its working. There was no way I was going to confine myself to a duty of 15min+ when I was troubleshooting the system.

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Originally Posted by Jybril

https://primagames.com/tips/ffxiv-ho...tant-portraits
https://forum.square-enix.com/ffxiv/...-Groups-Broken
https://www.reddit.com/r/ffxiv/comme...en_i_honestly/
https://www.reddit.com/r/ffxiv/comme...nce_update_62/
https://www.reddit.com/r/ffxiv/comme...ix_this_in_63/
https://www.reddit.com/r/ffxiv/comme...ith_portraits/
https://www.reddit.com/r/ffxiv/comme..._inconsistent/
https://www.reddit.com/r/ffxiv/comme...ortraits_from/
https://www.reddit.com/r/ffxiv/comme...o_gearset_not/
--
For me, none of the things they suggested has worked for me.
Since you tried to gaslight me in another thread, I want to point out that this topic - https://www.reddit.com/r/ffxiv/comme...nce_update_62/
It has been 5 months from that post and whattaknow, this system has been broken for this long if not longer.
(I don't remember the release dates of anything as I left shortly after 6.1)
LOL. What is going on with this games quality?

And this article at first link I posted:
https://primagames.com/tips/ffxiv-ho...tant-portraits
"They were “officially released” in 6.2, but that change actually made an already not-so-practical system just outright broken, with portraits not displaying properly when they should."
So the 6.1 version aka the beta was better than the official launch and it's garbage. This is sad.

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It's not my problem if you don't want to provide detailed info on what's going wrong. This problem isn't going to be seen or fixed by offering vague complaints, like "it's broken". It's not gaslighting if I'm asking for more information. It's troubleshooting and I make no apologies for not taking what you say at face value because people out there make so many mistakes with this stuff.

I followed what they suggested in the notes for 6.2 and I haven't had any problems. Today, I'm playing around with a piece of gear that has a visor and noticed it gives an error. This is likely due to the change where it wants to see someone's face in the picture to avoid all that lewd nonsense that was around before. That's the only thing I can find that's not quite working.

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Originally Posted by Gemina

I had some trouble getting it to work on patch day along with most people. Another suggestion I can make is to use a healer or tank, and queue up for either Trials or Raids roulette to check if its working. There was no way I was going to confine myself to a duty of 15min+ when I was troubleshooting the system.

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Explorer mode is a better and faster way to test things out. I just tried it out solo and it still shows my portrait.

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Originally Posted by Deveryn

Explorer mode is a better and faster way to test things out. I just tried it out solo and it still shows my portrait.

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Oh, nice! I don't recall seeing explorer mode being one of the duties listed for duty portraits, and just assumed it wouldn't work there, but it still is technically a dungeon, so makes sense. Thanks!

I found a somewhat short-term solution, though I'm not sure if it'll work for others. What I do to make sure the portrait works for sure:
1. Open portraits and edit it
2. Change one of the settings (frame, background or accent) press save
3. Change back the setting and click save again

It seems to have worked fine for me so far.

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Originally Posted by Gemina

• Make sure your gearsets have no grey (!) marks
• Make sure your portrait sets have no yellow (!) marks
• Remove weapon glamours from the glamour plate (there is no reason to do this anyway), and glamour your weapon using the old system.
• Make sure you don't have multiple gearsets tied to the same job/class
• Don't tie multiple jobs/classes to single glamour plate unless all the slots are filled with the exception of weapon and off hand. Also if you do this, all the slots has to be gear that can be worn by all classes, hence why I don't recommend this in the first place.

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[*]Only hit save while juggling bananas and riding a unicycle :D

Somehow... SOMEHOW.... without updating anything, without ever touching glamour, without melding or switching any piece, and without editing anything about the portrait itself, my SCH portrait just decided to angle itself differently.

Like, my character moved.

I don't know how this was possible, especially when I don't touch SCH at all, but yeah. Just... up and moved on its own.

This system is interesting. And by "interesting", I mean a flaming dumpster.

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Originally Posted by Midareyukki

Somehow... SOMEHOW.... without updating anything, without ever touching glamour, without melding or switching any piece, and without editing anything about the portrait itself, my SCH portrait just decided to angle itself differently.

Like, my character moved.

I don't know how this was possible, especially when I don't touch SCH at all, but yeah. Just... up and moved on its own.

This system is interesting. And by "interesting", I mean a flaming dumpster.

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inconsistent ring glams?

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Originally Posted by SieyaM

So the thing I have discovered which is not obvious in any way is that if you are wearing gear that hasn't been registered with a gear set then portraits wont work, even if none of the portraits have an error mark next to them. If you do anything to your gear, such as add materia, you need to refresh that gear set and then you need to update the portraits as well.

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From my own usage this has been the consistent answer. If there's a problem I just unequip one item, save the gearset then re-equip that item and save gearset again. Has worked every time. Though the fact that it breaks for things as simple as display weapon/helm/visor is ridiculous.

I've personally had no issues with the Portraits aside from one instance. Call it a weird form of Stockholm syndrome; whenever I change anything about my gear as I'm leveling, my mind just races to check if the Portrait got messed. Usually if I've saved the set with new items and refreshed its glamour plate, it's fine.

There's only one time I had a faux pas - was upgrading a Rinascita ring on Sage so unequipped it, and then midway through exchanging certificates the Duty popped. I was more worried about having the ring on than making sure that my Gearset isn't screwed up, and lo, the Portrait had reverted to default.

All the comments aside...

For something that was supposed to be easy to do and easy to have fun with they turned in into an actual science and made it unfun.

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Originally Posted by Deveryn

inconsistent ring glams?

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No, my glamour uses gloves that hide rings :o And even then, the rings have Emperor's New Rings on them for the fringe purpose of gloves being updated.

And again, I didn't touch it whatsoever. And since doing the Heavensturn quest, my healer glam has always been the same: the Heavensturn armor. Nothing changed.

Checking in. I've figured out how to make it work most of the time. Before any raid or dungeon, I do this each time even if I didn't change anything since the last:

1. ADVENTURE PLATE > edit portrait > reflect current gear > save
2. PORTRAIT > select the job you're on > import settings from adventure plate > confirm
3. say your prayers

The system is usable, sure, but it could use some streamlining.

Extreme small indie company, please understand and comeback in 4 months for the next update.

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Originally Posted by AnnRam

Extreme small indie company, please understand and comeback in 4 months for the next update.

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Where it gets somehow more broken.

If you ever error (29) just take off an item, Update gear set, Put item back on, Update gear set, Portrait button, Find Job, Edit, Save.

Also, I noticed that upgrading the 610 crafted weapon to 620 bugged hard because they have the "same apperance" but not the "same item" so the game kept flagging that as being a problem. I just did the above by saving the 560 Job weapon (since I had it on me still), saved, put the 620 on, saved, etc.

I'm gonna derail my own post by asking: why was the glamour dresser not applied to retainers? It has been available for squadron members, and yet now we have to reacquire our favorite glams to apply to retainers?? Or am I missing something...

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Originally Posted by Science66

I'm gonna derail my own post by asking: why was the glamour dresser not applied to retainers? It has been available for squadron members, and yet now we have to reacquire our favorite glams to apply to retainers?? Or am I missing something...

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You're missing something. It's likely that they tried using the glamour dresser. It might be the fact that they're not persistent characters like the squadron or there's too much going on while having the retainer open AND using the glamour dresser. There's also the fact that you can't access the dresser everywhere you can access a retainer.

The portrait system is somehow worse than it was back while it was still in BETA.

Back in the beta version, the portrait you set as your instant portrait would automatically update with your glams or with whatever gear you changed out.
Now doing anything at all to your glam or gear completely invalidates your portrait and reverts you to the default unless you 1. Save your current gear set (even if you just changed one glam item or dye), and 2. Modify your portrait just by opening it up and hitting Save without doing anything.
Sure, it may not seem like much work, but it gets tedious extremely quickly having to do that every time.

I had the same issue for a really long time for one gearset back when it was released.

I haven't seen anyone mention this yet (skimmed replies and didn't click any of the links), but try deleting the gearset and creating a new one.

Fixed it for me. The system is janky and weird, but it was initially designed for PvPers(citation needed), so of course it is.

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Originally Posted by iVolke

I had the same issue for a really long time for one gearset back when it was released.

I haven't seen anyone mention this yet (skimmed replies and didn't click any of the links), but try deleting the gearset and creating a new one.

Fixed it for me. The system is janky and weird, but it was initially designed for PvPers(citation needed), so of course it is.

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From my understanding, you don't need to exactly delete the gearset and create a new one. Portraits are linked to the glamour plates, so you have to link your Job to whatever glamour plate you want, and only then the portrait reflects on the new glamour. It's a bit convoluted and honestly, a tad dumb. This means if you have multiple glams for 1 job, you can only link 1 glam plate to said job in order for it to be reflected on the portrait. This wasn't like that in beta.

Omg yes please fix portraits. Just have them stay at the appearance they were set as until we change it manually, it can't be that hard.

For now I've just disabled the feature entirely because its too obnoxious.

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Originally Posted by Science66

Been reading guides and asking people, and every time I think I have it ready, boom! My portrait appears in the default style at the beginning of raids etc. This plays like a bunch of code exploded and we're engaging with pieces of it that are scattered all over the place.

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As far as I have experienced, the portraits system breaks when you change something, be a piece of armour, a piece of glamour, a paint in your face, hairs etc.

So I did a couple of things that are helping to keep the breaking at minimum level.
Prerequisites:
1) Be sure to have the Gearset saved.
2) Be sure to have linked to Glamour plate of that gearset to the same. You can do this in the Gearser list > right click in the gearset chosen > Link to a Glamour Plate.
3)Be sure to have the portraits saved for that job

Before queuing:
1) Open your Chara Info, go in your gearset list, check that the preview matches with your currently glamour plate applied
2) Then, hit the voice “reset gearset”. It basically should restore all the glamour in that gearset to the linked one. I think this is a double verification in case maybe you swapped to a glamour plate and something was still saved from the previous one.
3) Go into your portrait, check if you have a yellow triangle or not. In any case hit edit, do a small pan right and left and hit save.

This is what I do before I go in a content.
It’s awful how this system was thought.
Instead of just snap shooting an image of your character SE came with this…. thing.
Unbelievable.

E no. The “it’s cheaper than having an image for all players in their portraits” excuse isn’t a valid motivation from a multibillion company to develop a broken system that will require MODS to be used in the way it was intended to be.

All i want to know is how do you disable this bad portrait message? I don't use this feature. I've opened the menu up a few times by accident because of were they added it to the main menu but i have never saved or defined anything. I’ve turned off all the options in the main menu they added, but i still get this annoying message to pop up every duty now. I dont really like being bothered by error messages about a feature im not even using or engaging with.

At this rate it isn't even an issue of needing to do x, y, and z to make sure portraits are working. We shouldn't have to do this stuff. It's just too much to do scattered around various interface sections.

Yeah, they need to fix it. Don't really care what people argue otherwise. The fact that probably 90% of people I see in instances have the default portrait show there's clearly an issue that needs to be addressed.

There's no reason it shouldn't be automatic and just work, even if you change gear or whatever.

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Originally Posted by Gemina

The system is not broken. If it was, I would not be able to get mine to work, and other players who have theirs in working order would be on the same boat. The fact of the matter is that you have not been able to figure out how to get it to work. I am totally on board that it should not be this cumbersome, and should be very user friendly. I am also of a similar mindset that the system is convoluted. But it is not broken.

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It worked about a hundred times better in the Beta version they had before. They really ought to just bring that back...

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Originally Posted by Science66

Been reading guides and asking people, and every time I think I have it ready, boom! My portrait appears in the default style at the beginning of raids etc. This plays like a bunch of code exploded and we're engaging with pieces of it that are scattered all over the place.

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I found the fix for myself. The game hates it if you don't have the exact same gear and glam you had while making your portrait. Here's a checklist of what I do:

1. Make sure the gearset you're on is properly linked to the Glamour slot you want.
2. After that, click the gearset refresh button (top-right of your character window).
3. In the portrait window, go to the portrait you want and make sure it's linked to the Glamour slot you want.
4. Go to edit the portrait you want and click save.
5. Make sure the "Instant Portrait" button at the bottom right of the portrait window is set to ON.

Take note that if there's a yellow triangle next to the portrait you want, your instant portrait will definitely not work.

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Originally Posted by Arzalis

Yeah, they need to fix it. Don't really care what people argue otherwise. The fact that probably 90% of people I see in instances have the default portrait show there's clearly an issue that needs to be addressed.

There's no reason it shouldn't be automatic and just work, even if you change gear or whatever.

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Could simply be that they, like myself, don't care about portraits.

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Originally Posted by Poporito_Popoto

Could simply be that they, like myself, don't care about portraits.

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This. I stopped caring about portraits when SE decided that there's one for every gear set regardless of whether or not I want it (why tf do I care if my crafters have them when 90% of the time I'm going see them will be in content they have 0 access to ie dungeons), there is no option to use my adventure plate portrait regardless of what class/gear I'm wearing like I believe a portrait should, and also no option to make a portrait that changes with your outfit because reasons. (or even an option to completely opt out to where its just your role/class icon and be done with it).

Until its properly fix and/or implemented depending on how you see it, I'm not going to engage with it either.

I didn't think we could get anothter convuluted, horrendous system that would be worse than the current Glamour one but, here we are.

I'm genuinally baffled at how anyone on the dev team could have thought it was good to go.

Portrait only works half the time for me. One duty it be the portrait I have saved and next one it be back to default with no changes done.

Last few weeks the nmb 1 complained i've heard from friends I did content with was why isn't my portrait working? i just fixed it! Again!!.. :p

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Originally Posted by Tigerlilley

I didn't think we could get anothter convuluted, horrendous system that would be worse than the current Glamour one but, here we are.

I'm genuinally baffled at how anyone on the dev team could have thought it was good to go.

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I feel like since they understood what exactly it is that makes the Portraits function, they found it easy to work with.

In the beta, I was able to make multiple plates for healers in pvp. I had like 4 for Ast alone, each different glams. Just switching on the go for whatever i felt like.

Now it's a pain to even have one since you'd need to make a new GEARSET to have more slots. I understand how it works and fixing doesn't take that long, but the fact that you DO need to fix it if you as much as TOUCH the Visor/weapon toggle is... oof

It IS a bit weird that they insist on showing the current classglam you have, while it wouldn't even matter to many people. I certainly wouldn't care if it was my WHM plate when i play a tank or vice versa tbh...


The system is basically useless if you are leveling a class because of the near constant gear changes. Yes, you can have basically the same gear for about 6-7 levels before you find better gear, or even 10 if you just go by 50-60-70-80, which also works, but it is still way too much work.

And even if you hit 90, you are basically always working towards new gear. And equipping a new ring will break the system, yet again...