"Working as intended"?

I posted in the bug thread about a graphical bug with the Death Scythe and saw now that it had been moved over to the "Working as Intended" thread.

Now I'm not sure what to think..

https://i.redd.it/jy1wrzg8nn891.png

Would anyone else say this is as intended?
How the blade has shifted place when holstered compared to how it was months ago.

Just curious to see if I'm just picky or something.

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Originally Posted by Evergrey

I posted in the bug thread about a graphical bug with the Death Scythe and saw now that it had been moved over to the "Working as Intended" thread.

Now I'm not sure what to think..

https://i.redd.it/jy1wrzg8nn891.png

Would anyone else say this is as intended?
How the blade has shifted place when holstered compared to how it was months ago.

Just curious to see if I'm just picky or something.

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Could this just be a difference in how it sits on the various races? I just tried on my Viera and it's the same as in your 2nd picture. Maybe Lalas are the blessed ones. :3

If it has indeed changed, but is considered "working as intended", well........just know that clipping is a great sport over at SE. Sometimes it feels like they're trying to find new and increasingly worse ways to make things clip.

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Originally Posted by Skivvy

Could this just be a difference in how it sits on the various races? I just tried on my Viera and it's the same as in your 2nd picture. Maybe Lalas are the blessed ones. :3

If it has indeed changed, but is considered "working as intended", well........just know that clipping is a great sport over at SE. Sometimes it feels like they're trying to find new and increasingly worse ways to make things clip.

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https://cdn.discordapp.com/attachmen...04/unknown.png

This is from 10-12-21 with no black spot.

https://cdn.discordapp.com/attachmen...68/unknown.png

This one I took just now and the black spot clearly shows.
Parts of the blade clearly visible that shouldn't be due it the blades position has shifted when holstered compared to how it should be.
The black spot is part of the blade that never was supposed to see the day of light, therefor they didn't add texture to it.

Idunno.. Since it clearly isn't supposed to be like this yet they deemed it as intended just feels that they care less than I had thought about fixing things.
Could just say that it is an error and they can at least try to fix it later on.

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Originally Posted by Evergrey

[IMG]
This is from 10-12-21 with no black spot.

[IMG]
This one I took just now and the black spot clearly shows.

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Did you include those extra pictures in your report?

I feel like the people tasked with reviewing bug reports might not be really versed in "how the game should work". It seems like a lot of things get rejected unless you're really clear about what it should be doing versus what it is actually doing, unless it's really jarring.

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Originally Posted by Evergrey

https://cdn.discordapp.com/attachmen...04/unknown.png

This is from 10-12-21 with no black spot.

https://cdn.discordapp.com/attachmen...68/unknown.png

This one I took just now and the black spot clearly shows.
Parts of the blade clearly visible that shouldn't be due it the blades position has shifted when holstered compared to how it should be.
The black spot is part of the blade that never was supposed to see the day of light, therefor they didn't add texture to it.

Idunno.. Since it clearly isn't supposed to be like this yet they deemed it as intended just feels that they care less than I had thought about fixing things.

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Oof. It's like the whole blade dropped off its hinge and sits way too low now. Bit of a shame as that was the bonus item. Fingers crossed it gets fixed silently down the road.

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Originally Posted by Iscah

Did you include those extra pictures in your report?

I feel like the people tasked with reviewing bug reports might not be really versed in "how the game should work". It seems like a lot of things get rejected unless you're really clear about what it should be doing versus what it is actually doing, unless it's really jarring.

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And yeah, not sure of how the bug threads work, but maybe update the post/resubmit with the new pictures using the same race as it makes it a bit more obvious.

if anything, its not a game breaking glitch.

so they toss it in to the pile of "things to be fixed if everything else is taken care of". software development is full of those things. they get worked on as there is time, or people to do it. not as much that they dont care, they just have bigger things that need caring about than a minor graphics glitch. dont take it personally.

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Originally Posted by Iscah

Did you include those extra pictures in your report?

I feel like the people tasked with reviewing bug reports might not be really versed in "how the game should work". It seems like a lot of things get rejected unless you're really clear about what it should be doing versus what it is actually doing, unless it's really jarring.

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No I didn't.
Especially the second one of those, as it was taken now and then.
Also, didn't mention it here, but I did in the original bug-post, that the original picture isn't mine, but one I found online which I borrowed since it pointed out with arrows what's wrong compared to the other picture.
I didn't really think there would be much need of any more comparisons than that.

I am getting honestly tired of the excuses devs make, and I dont mean just for ff14. Like how is this working as intended? Sure, it isnt gamebreaking but come on.... they dont even have the balls to say that this is too small of an issue for them to be bothered with and that they need their resources spend elsewhere (hah!).

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Originally Posted by gotaname1

I am getting honestly tired of the excuses devs make, and I dont mean just for ff14. Like how is this working as intended? Sure, it isnt gamebreaking but come on.... they dont even have the balls to say that this is too small of an issue for them to be bothered with and that they need their resources spend elsewhere (hah!).

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the devs have better things to do with their time than monitor english forums. and the tech support moderators are going to be severely limited in what they pass to the customer. has nothing to do with "balls" it has to do with liability and procedure.

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Originally Posted by gotaname1

I am getting honestly tired of the excuses devs make, and I dont mean just for ff14. Like how is this working as intended? Sure, it isnt gamebreaking but come on.... they dont even have the balls to say that this is too small of an issue for them to be bothered with and that they need their resources spend elsewhere (hah!).

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Well, if he didn't do a great job of explaining the problem and using the format they ask for, then nothing will happen.

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Originally Posted by Kes13a

if anything, its not a game breaking glitch.

so they toss it in to the pile of "things to be fixed if everything else is taken care of". software development is full of those things. they get worked on as there is time, or people to do it. not as much that they dont care, they just have bigger things that need caring about than a minor graphics glitch. dont take it personally.

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"Bug reports that are actually features that are working as intended will be moved."
Is what gets put in the "Working as Intended" thread.
There is a "Confirmed/Planning to Address" where it could've been put in, as it doesn't specify when it might get adressed. Perhaps even that it's confirmed at all.

And sure, it's not gamebreaking, but it's a weapon (well, transmog/skin) that was included in the Collector Edition, which means a bunch of irl money involved, so having something like that "break" and say it's a feature and working as intended, feels a little "oof" imo.

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Originally Posted by Valkyrie_Lenneth

Well, if he didn't do a great job of explaining the problem and using the format they ask for, then nothing will happen.

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I dunno how they decide where a post will go.
But if it wasn't enough explanation so they didn't know what it was about, there's a "Insufficient Information" thread I'm sure they could've put it in instead.
"Bug reports that do not follow the report template or are lacking the required information will be moved here."

Shouldn't this go in the Bug Report section then?

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Originally Posted by Dikatis

Shouldn't this go in the Bug Report section then?

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I did, mentioned that in the original post.
But they then put it in the "Working as Intended" sub-bug thread.
As in, according to that thread it's a "Bug reports that are actually features that are working as intended"

You didn't provide the standard template. When I try it on, I don't see the problem, so maybe it's a lighting issue.

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As a result of investigating and testing, reports determined to be bugs will be moved to the Confirmed/Planning to Address forum and those determined to be a normal feature of the game will be moved to the Working as Intended forum.

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Originally Posted by Jeeqbit

You didn't provide the standard template. When I try it on, I don't see the problem, so maybe it's a lighting issue.

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Not a lighting problem, as one can see that the position of the blade has shifted.

https://cdn.discordapp.com/attachmen...70/unknown.png

But you say you don't see the problem?
Could you provide a screenie perhaps?

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Originally Posted by Jeeqbit

You didn't provide the standard template. When I try it on, I don't see the problem, so maybe it's a lighting issue.

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If you look at the pictures he posted further down, you can more easily compare the two. In the second, the blade is a lot lower than how it used to be. Look at the etchings on the blade.

https://i.imgur.com/f3vHoyc.jpg
These are completely hidden in the original picture.

I tried it on as a female highlander Hyur, and got the hole. I pulled it out of my armoir, dropped it into Gpose, and put on max lighting.

The hole is like a giant splotch of vantablack. That's not a lighting issue, it's definitely a model issue.

https://64.media.tumblr.com/ca149e60...4b23d4a7af.pnj

But if I had to make a guess, it was a deliberate change, because they reused the model rigging for a different scythe where that shadow makes sense, without realizing it would impact this one this badly.

I had it drawn. If I sheath then I can see the problem on both sides. But using the full template and uncropped pictures that don't hide the UI might still help. They could dismiss it as an effect of gpose otherwise.

It's not that they are unwilling to treat these sort of issues as a bug because there are similar issues that are accepted for investigation.

Also it only seems to be when it's sheathed parts are misaligned.
When wielded everything seems to line up as it should.
At least I can't seem to find anything when comparing with older pictures.

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Originally Posted by Catwho

But if I had to make a guess, it was a deliberate change, because they reused the model rigging for a different scythe where that shadow makes sense, without realizing it would impact this one this badly.

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Mm.. I've had that thought as well.
Shame if it would be that case tho, as it really messed up the Death Scythe's sheathed visuals.
Which it will often be.

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Originally Posted by Jeeqbit

But using the full template and uncropped pictures that don't hide the UI might still help. They could dismiss it as an effect of gpose otherwise.

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I looked through my folder and don't really have any with a clear shot where the hud isn't invisible.
Not like I thought anything like this could occur anyways.

I guess I could try later with a full template.
But seeing how in the information page they say "Reports that do not follow the template will be moved to the Insufficient Information category." yet still it was put in the "Working as Intended" feels like it's already decided.
And there are posts not following the template that are in the "Confirmed/Planning to Address" regardless.

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Originally Posted by gotaname1

I am getting honestly tired of the excuses devs make..

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It's not the devs. It's the community team who moved the thread.

When you are dealing with people who "have different skills" to normal support staff, you need to make the ticket incredibly simple so they understand.

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Originally Posted by gotaname1

I am getting honestly tired of the excuses devs make, and I dont mean just for ff14. Like how is this working as intended? Sure, it isnt gamebreaking but come on.... they dont even have the balls to say that this is too small of an issue for them to be bothered with and that they need their resources spend elsewhere (hah!).

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A drop in quality is expected nowadays. Not surprised to see this as "working as intended".

As I was looking to get a comparison screenshot from a cutscene I noticed it's not just the shifting of the blade.

https://cdn.discordapp.com/attachmen...074403_526.png
https://cdn.discordapp.com/attachmen...015405_140.png

I know this might've not been the best, seeing how everything has a brown tint.
But this was sorta the only one I knew where the cutscene was from.
But opening the pictures on a new tab makes it clearer.

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Originally Posted by Skivvy

If it has indeed changed, but is considered "working as intended", well........just know that clipping is a great sport over at SE. Sometimes it feels like they're trying to find new and increasingly worse ways to make things clip.

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That's rich given their justification for Viera hairstyles.

But honestly I think "Working as Intended" is like... "Yeah, we know it's clipping, and that's a sacrifice we're willing to make. It looks bad, it's probably not natural, but c'est la vie, we got better crap to worry about than a couple polygons".

https://cdn.discordapp.com/attachmen...40/unknown.png
https://cdn.discordapp.com/attachmen...47/unknown.png

this is kinda bad lol. feel free to use my pictures too if you decide to remake the bug report

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Originally Posted by Iscah

Did you include those extra pictures in your report?

I feel like the people tasked with reviewing bug reports might not be really versed in "how the game should work". It seems like a lot of things get rejected unless you're really clear about what it should be doing versus what it is actually doing, unless it's really jarring.

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Then that isn't the job for those people to have.

I did as others had stated and made a new report using the propper template and more information and that one's in the "Accepted Bugs" now.
I guess that I thought a simple comparison picture and pointing out the errors would've been enough.
So it was my wrong to think so.
Anyway, now it's just a waiting game to see what'll happen next.

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Originally Posted by Zer0ofTime

Then that isn't the job for those people to have.

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There is a language barrier and it might be challenging for the developers to look at it directly without it going through the English teams, who might just check it meets these basic requirements for graphics glitches or that it is clear to them how the bug is reproduced.