Devs: Please open Ragnarok transfers to NA too Q_Q <3

This might seem like a silly request (Some will agree there haha).

As you all know that recently that 4 servers were closed due to overcrowding issues and we don't know when they'll be open again. During this time the Welcome Back Campaign has been and gone and with it new subscriptions.
With the new subscriptions, friends have been separarated since they've been unable to join other friends on closed servers, this is kinda bunk D: and without a world transfer service or world pass, people are stuck.

We could wait til 2.0, but at the moment (though I'm not 100% sure if the deadline has been reached for EU players to transfer to Ragnarok), this seems like a swift help to alleviate this separation problem.

Why not open the transfer to fit NA players there too? this way it may open up some room on the overcrowded servers and also give people a chance to get back together with friends/spouses they were separated from.

I'm totally cool either way, I'd love to get to play on the same server as my husband but if I have to wait til 2.0 to do it, that's dandy. I just thought I'd throw this suggestion out there anyhow!

to anyone who reads this: Have a good day! X3

i dont know why its suddenly EU only (wtf) but our Com rep (german) said a while ago that everyone can transfer to Ragnarok.
try contacting a GM and apply for transfer, maybe it gets through. I would welcome any new players.

Oh and Ragnarok is no EU only server, dont know why even Reps go calling it that. Its a normal server with alot of eu player lol no more we still have crappy latency

Thank you for the tip! I will get intouch with a GM now X3

Done! and now for the wait of d000000m @____@

This is the reply I got:
Hello and thank you for your GM call. Unfortunately, we are unable to assist you with your request since it falls outside the scope of our services. For a list of issues that GMs are able to assist with, please visit our support site at http://support.na.square-enix.com, choose FINAL FANTASY XIV and select the FAQ. Click on In Game/Game Contents followed by Game Master Interaction. You may also use the Search feature to find possible resolutions to your request, and we encourage you to use the Contact feature to submit any suggestions you may have for improving GM services. Thank you for your patience, and best wishes to you.
FINAL FANTASY XIV Game Master Team

Yet we are told to contact a GM . . .

So now, after trying to speak to the GMs further, I am very disheartened.

[me]
Continuation from Ticket #:1626591
On the forums we are told to contact a GM with regards to this matter, which is what I am doing now.

If this is indeed incorrect, please tell me who I must speak to.
101,-420.403320,39.999996,228.082367

[GM reply]
Hello and thank you for your GM call. Although we sincerely appreciate your desire to share your feedback, we are unable to offer you direct assistance. To submit feedback, please visit our official forums at http://forum.square-enix.com/ffxiv. Although individual responses are not sent, please rest assured that all comments are submitted to the appropriate parties so that they can be read and considered for future updates. Thank you for your patience, and best wishes to you.
FINAL FANTASY XIV Game Master Team

101,-420.403320,39.999996,228.082367

My response to you guys wasn't feedback, it was a question and you kinda brushed it off totally with yet another copy/paste response. Not cool guys! D:

Now to hope one of the community team sees this Q_Q, I am stuck'd

Totally! ragna should be open to everyone who wanna transfer, not EU only!

Ive noticed that Square is fond of giving the run around when it involves their customer service. Best of luck to you Ragnarok.

I've found SE's customer service very hit & miss, sometimes it's really awesome and I'm pretty wowed by how far the CSR will go to help you.

But then other times. . . not so much. These 'other times' are not so numerous for me luckily but when they do occur at a time when you really need something other than a cut/paste response to a question then it's really really disheartening ; ;.

It sucks to get an automated response that doesn't apply to the question you asked. It sounds like maybe you can't get transferred if you have an NA account, but I think it was worth a shot asking. I don't think it's too much to expect a direct answer from a human, either. This is disappointing.

Hello Guys!

I am truly sorry if there has been any confusion over the World Transfer Requests.

Irina Gaias >> We are going to try to contact you, in-game and see what resolution we can offer. We will monitor for your return to game and if a Senior Game Master is present, we will contact you. =)

I am, again, sorry for any confusion and look forward to speaking with you.

-Senior Game Master Jhanaka

Wow thank you so much Jhanaka!! I am online now! X3

Hello There!

Right now I am the only GM/SGM on duty, so our conversation may need to wait until tomorrow when either I, or my cohort, can contact you. We have monitoring tools, as I stated, so feel free to login/out as you need too; we don't want you to wait on us needlessly.

Have a fun evening and we hope to talk to you soon!

-SGM Jhanaka

I have to go out of town tomorrow after around 2pm PST for the weekend (Darn inlaws!)
I will try to catch you guys before then haha

Thank you so much for your time Jhanaka, it's really appreciated! I hope you have a good late-shift X3

Congratulations! :)

It was nice of Jhanaka to get in touch with you via the forums. Sounds like he's got it rough at the moment. Hopefully SE will be hiring more GMs as we approach 2.0 in order to make their job manageable. That would probably cut down on a lot of the automated responses as well.

Hang in there GMs!

OOOO a real life GM response and not an auto-response with "more info required" or something else silly and unhelpful. AND they are actually going to contact you in-game???

I'm reminding of the MnMs xmas commercial where santa sees the red MnM and they both feint cause neither believed the other existed lol

/feint

Quote:

---

Originally Posted by Jhanaka

Hello There!

Right now I am the only GM/SGM on duty, so our conversation may need to wait until tomorrow when either I, or my cohort, can contact you. We have monitoring tools, as I stated, so feel free to login/out as you need too; we don't want you to wait on us needlessly.

Have a fun evening and we hope to talk to you soon!

-SGM Jhanaka

---

Aww, that's so sweet!
Congratulations Irina!

Jhanaka is a freakin' sweetheart! I still don't know if I'll be able to get over to Ragnarok, but even taking the time to chat with me means a lot♪

yeah thats good for you. Everyone should be able to transfer to ragnarok, i dont like the idea of EU only.

Good for you and congrats

Thank you ^^v
I hope it works out ( >3<) hehe

I am worried. . . I have to leave town in about 2hrs and I won't be back til Sunday D: I hope I can reach either you or your cohort before then Jhanaka. If not, would it be possible to be added to the Ragnarok transfer list? I'm unsure of when the cutoff period for that is D:

Thanks so much for your time!

Quote:

---

Originally Posted by Nix

I am worried. . . I have to leave town in about 2hrs and I won't be back til Sunday D: I hope I can reach either you or your cohort before then Jhanaka. If not, would it be possible to be added to the Ragnarok transfer list? I'm unsure of when the cutoff period for that is D:

Thanks so much for your time!

---

Have to be in-game to be added to the list & cut-off is 31st May

Thanks for the info ( ^3^)~♪ I was so worried I'd miss the cutoff while I was away Q_Q haha. I am still hoping to resolve this before I leave (one less chore haha), but if not, it's ok!

Awwww Irina, we'd miss you!! But it's understandable that you'd want to play with your hubby, so best of luck!! <3

Thanks MP!!! Muchos <3 to you and Sprinky!! ( >3<)

open up all server transfers not just ragnarok lol