Can devs finally address the feature controller is having issues on PC.

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05-10-2022, 05:24 AM
Zarkovitch

Can devs finally address the feature controller is having issues on PC.

It only game I have issue with my wired controller. And I ask peeps who plays on pc with a controller have the same problem. The problem is the controller is not detected in a certain time randomly. This could happended like on mid pull of the fight. This is extremely frustrated to see this feature not work well. I really hope the devs will give a inspection on this feature.
05-10-2022, 05:26 AM
lAurasl

yeah. really annoying when it happens.
05-10-2022, 05:35 AM
Deedlit

Just use the dalamud mod that fixes it. Oh wait.
05-10-2022, 05:53 AM
Packetdancer

Question: are you running the game through Steam? It's worth noting that Steam may be eating all the controller input and re-exporting a software emulation of a gamepad, to allow the Steam controller remapping to work. If so, you can try going to the controller settings in Steam and disabling the Xbox or Playstation controller remapping support (or, for that matter, enabling it if it's not) just to see if the alternative works better.

(If you're not in Steam, though, I got no suggestions.)
05-10-2022, 06:10 AM
Ilisidi

I have been using the controller quite a bit since 6.1. I have no issues with the controllers connection.
05-10-2022, 06:59 AM
lAurasl

Quote:

Originally Posted by Packetdancer

Question: are you running the game through Steam? It's worth noting that Steam may be eating all the controller input and re-exporting a software emulation of a gamepad, to allow the Steam controller remapping to work. If so, you can try going to the controller settings in Steam and disabling the Xbox or Playstation controller remapping support (or, for that matter, enabling it if it's not) just to see if the alternative works better.

(If you're not in Steam, though, I got no suggestions.)

i am not using steam to play. still happens to me.
05-10-2022, 07:12 AM
BristolRuss

I'm guessing you have some Game Pass titles installed OP? This bug has been around for a little while now and can be fixed by uninstalling any Game Pass titles from your PC - not that that is really a solution. Ironically their is a third party plugin that fixes the issue, so I really hope SE gets around to implementing a fix soon. If one indie dev can fix it I am sure SE can.
05-10-2022, 07:53 AM
Bunnycake

Quote:

Originally Posted by BristolRuss

I'm guessing you have some Game Pass titles installed OP? This bug has been around for a little while now and can be fixed by uninstalling any Game Pass titles from your PC - not that that is really a solution. Ironically their is a third party plugin that fixes the issue, so I really hope SE gets around to implementing a fix soon. If one indie dev can fix it I am sure SE can.

GP titles aren't the issue.
05-10-2022, 07:55 AM
Tigerlilley

Quote:

Originally Posted by Deedlit

Just use the dalamud mod that fixes it. Oh wait.

Literally everyone who uses this fix sweating today
05-10-2022, 07:56 AM
Fredco191

The only real problem I have is the game occasionally thinking I pressed a button twice. But that could just be my controller.
05-10-2022, 10:15 AM
Zarkovitch

Quote:

Originally Posted by Packetdancer

Question: are you running the game through Steam? It's worth noting that Steam may be eating all the controller input and re-exporting a software emulation of a gamepad, to allow the Steam controller remapping to work. If so, you can try going to the controller settings in Steam and disabling the Xbox or Playstation controller remapping support (or, for that matter, enabling it if it's not) just to see if the alternative works better.

(If you're not in Steam, though, I got no suggestions.)

My game is running by the game input. I close the steam input on this game ages ago. It really the game feature is having issues and need to be adressed. I try everything steam input on/off, ds4windows and closing windows gaming xbox.
05-10-2022, 10:24 AM
KariTheFox

I play on controller and occasionally feel like I'm getting dropped inputs - I never know of it's player error, something to do with my hardware setup, or if the fault lies with ffxiv.

All I know is that I never feel like I have dropped inputs in other games that I play with my controller, it's a ffxiv specific problem.
05-10-2022, 10:52 AM
Daeriion_Aeradiir

Quote:

Originally Posted by Packetdancer

Question: are you running the game through Steam? It's worth noting that Steam may be eating all the controller input and re-exporting a software emulation of a gamepad, to allow the Steam controller remapping to work. If so, you can try going to the controller settings in Steam and disabling the Xbox or Playstation controller remapping support (or, for that matter, enabling it if it's not) just to see if the alternative works better.

(If you're not in Steam, though, I got no suggestions.)

The actual issue at play here is that for one reason or another, whenever FF14 detects a virtual device has been installed or uninstalled, it begins 'polling' the system to determine what devices are still connected to the game and figuring out what they are. The massive issue with this, is that Windows itself and other systems like game pass will randomly install and uninstall virtual devices related to those systems, causing FF14's controller inputs to hang while it determines whats connected still, every. single. time. this happens.

The easy fix to this is for the devs to change the code to simply skip the polling phase if the number of controllers is the same as before, instead of going through the entire polling process then resuming the input flow. It would change the downtime from several seconds to effectively 1/10th of a second.
05-10-2022, 11:57 AM
angienessyo

I haven't had any problems since getting a new PC. I'm on Win11 with a DualSense and don't play FF14 through Steam. But I did have quite a few issues on my old PC with Win10.
05-10-2022, 12:30 PM
Imora

PS4 controller on PC. No third party software like DS4Windows. No input delay.

Windows 10.
05-10-2022, 12:35 PM
Packetdancer

Quote:

Originally Posted by Daeriion_Aeradiir

The actual issue at play here is that for one reason or another, whenever FF14 detects a virtual device has been installed or uninstalled, it begins 'polling' the system to determine what devices are still connected to the game and figuring out what they are. The massive issue with this, is that Windows itself and other systems like game pass will randomly install and uninstall virtual devices related to those systems, causing FF14's controller inputs to hang while it determines whats connected still, every. single. time. this happens.

Oh god, it's not filtering on device class? Not even restricting it even just to HID devices at the very least? That's...

Then yeah, the way Game Pass installs virtual storage volumes as individual freaking devices (I will spare you the rant about how it often mistakenly recreates ones that already exist, and then marks the devices hidden as well, until you have like 73 virtual storage devices in Device Manager that only appear when you enable "Show Hidden Devices") would absolutely wreak merry havoc with it.

Among more than a few other things.

(I have Opinions about how virtual devices are handled in Windows. They are not positive ones.)
05-10-2022, 01:18 PM
Ashiee

I've played with a controller wired on PC for over 8 years now, and I will tell you, it's most likely a problem with your controller or wire and your PC rather than the FFXIV Client.

My suggestions:
1. Check the wire connecting your controller to PC. I have mostly used PS4 controllers with FFXIV, and about 85% of the times I ever had issues it was just needing to find a better wire. It's not just the PS4 controller, I've had to do that for a PS3 controller back in the day and I had to find a new wire for my PS5 controller after a week as well.
2. The Controllers battery might be screwing with it's connectivity to your PC, even though it's plugged in via a wire. For example, I had a controller that after running the game for about 8 hours, would start disconnecting from my PC every few minutes after, and I figured out the battery just wasn't getting charged while I was playing, or it wasn't charging fast enough.
3. I've had my PC try to save power using a controller, so I would have to go to USB Input Device Properties > Power Management > and Uncheck "Allow the computer to turn off this device to save power" since that would occasionally be the reason my controller would randomly disconnect.

Also, even if you aren't running FFXIV through steam or anything, if you ever played any other PC game through steam w/ a controller, then your controller might be using steam even if you never set it. I have had that problem before, though it hasn't really caused me any issues when it has happened. I wouldn't be surprised if there was input problems caused by that.
05-10-2022, 01:50 PM
Amarande

Also if Xbox wireless controller, BE SURE the wire is good, because for some reason Xbox wireless controllers simply don't work properly with XIV through Bluetooth (they work fine if they are connected through USB, or, to my understanding, if you use Microsoft's Xbox controller receiver for PC instead of BT).

Still not sure why this is the case (especially since other games don't seem to exhibit the bug) but apparently it has been an issue for several expansions.
05-10-2022, 09:11 PM
Imora

My controller does annoying things if I tab out too long while connected to Bluetooth, but I usually leave it wired for that reason.

I don't notice missed inputs
05-11-2022, 01:58 PM
Zarkovitch

Quote:

Originally Posted by Daeriion_Aeradiir

The actual issue at play here is that for one reason or another, whenever FF14 detects a virtual device has been installed or uninstalled, it begins 'polling' the system to determine what devices are still connected to the game and figuring out what they are. The massive issue with this, is that Windows itself and other systems like game pass will randomly install and uninstall virtual devices related to those systems, causing FF14's controller inputs to hang while it determines whats connected still, every. single. time. this happens.

The easy fix to this is for the devs to change the code to simply skip the polling phase if the number of controllers is the same as before, instead of going through the entire polling process then resuming the input flow. It would change the downtime from several seconds to effectively 1/10th of a second.

How do you make it not reinstalling? It might be problem.
05-11-2022, 05:08 PM
TalithaSolarien

Quote:

Originally Posted by Packetdancer

Oh god, it's not filtering on device class? Not even restricting it even just to HID devices at the very least? That's...

Then yeah, the way Game Pass installs virtual storage volumes as individual freaking devices (I will spare you the rant about how it often mistakenly recreates ones that already exist, and then marks the devices hidden as well, until you have like 73 virtual storage devices in Device Manager that only appear when you enable "Show Hidden Devices") would absolutely wreak merry havoc with it.

Among more than a few other things.

(I have Opinions about how virtual devices are handled in Windows. They are not positive ones.)

It's those random virtual device reconnects caused by the GamePass system that causes the hickups, you can check the Windows Event Log, there are entries every time you get a controller timeout.

I've currently removed all GP games and also disabled the polling in the registry via this change:

Quote:

Disabling "Microsoft Device Association Root Enumerator" under "Software devices" fixed the problem:

Device Manager > Software Devices > Microsoft Device Association Root Enumerator

Not perfect, but works (GamePass is overrated anyway)
05-12-2022, 08:26 AM
Zarkovitch

Quote:

Originally Posted by TalithaSolarien

It's those random virtual device reconnects caused by the GamePass system that causes the hickups, you can check the Windows Event Log, there are entries every time you get a controller timeout.

I've currently removed all GP games and also disabled the polling in the registry via this change:

Not perfect, but works (GamePass is overrated anyway)

I try this it. It kinda didn't help much at all.
05-12-2022, 09:48 AM
Renalt

Quote:

Originally Posted by Zarkovitch

It only game I have issue with my wired controller. And I ask peeps who plays on pc with a controller have the same problem. The problem is the controller is not detected in a certain time randomly. This could happended like on mid pull of the fight. This is extremely frustrated to see this feature not work well. I really hope the devs will give a inspection on this feature.

I use a wired controller and haven't had any issues. Have you checked the wire? The wire itself might have a tear or a break so it just drops connectivity.
05-12-2022, 09:15 PM
TalithaSolarien

Quote:

Originally Posted by Renalt

I use a wired controller and haven't had any issues. Have you checked the wire? The wire itself might have a tear or a break so it just drops connectivity.

When the problem happens it happens to both wired and wireless controllers, I checked.
05-16-2022, 07:40 AM
Zarkovitch

I really hope square is going to check this due to there a addon to fix this.
06-08-2022, 11:52 AM
FuumikoHimaa

Hey, I was searching regarding this issue and wanted to say that I'm having it as well. Prior to Endwalker, I've never experienced any issues with any controller. I've used xbox360, xbox one, ps4, ps5, and logitech over the years of playing (I've been playing since ARR). Ever since Endwalker's release, I have been having issues with inputs suddenly being eaten, and the controllers I own all display this issue regardless of wired or wireless. I've checked all of my settings, I don't use Game Pass, and I don't have FFXIV through steam as I got it before that was even really an option. I would love for there to be some better support for controller because now it's starting to become unplayable. The intervals in time are random, and the period in which I cannot do anything is almost like having the paralysis status effect. Does anyone know if the addon actually addresses this problem? I have no issues with any other games on my PC. It's just FFXIV that seems to cause this problem, and because of that, I haven't been able to enjoy high end content due to the inability to keep up when these blips in functionality occur.