Okay, So I know a lot of people have been having this issue. To Clearify. I have NEVER had this issue. Not even when I upgraded to Endwalker back in March. I went through the Shadowbringers MSQ Cutscenes, dungeons and side quests with NO issue. I went through Endwalker's MSQ, Cutscenes, and dungeons with no issues.
but when 6.1 dropped. The first issue I had was the NEW MSQ stuff. I couldn't get past the first cutscene no matter what I did. It would either CTD, or give a Directx 11 error. I fixed this by repairing the game... and it worked. and was fine. Though I had noticed that my game was seriously lagging, and at times would have Audio cut out and back on randomly when playing the game. My game has NEVER done this before. 2 days ago, I was working on my SHadowbringers Relic weapon, and I got the Directx 11 error once again. and fixed this by turning all my settings down, and switching it to directx 9. At first, it didn't work, but a few tries and I got through the cutscenes just fine.
TODAY. I decide I am gonna try out the trust system. and go into the first Shadowbringers Dungeon (I forget the name) Things go fine.. Till I get to the first boss. My game errors and it's a completely different error to the Directx 11 error. It was a ndtl.dll error or something like that. I got back into the game, killed the first boss, figured "Okay was just a error. Should be fine." NOPE! Every boss in that dungeon errored me with this same error. I got through the dungeon but errored like 5 times... I've never had this issue even when I did these dungeons during the Shadowbringers MSQ. Now I will admit, My Graphics card is an old card. (I'm on a old laptop and don't have the money to get a better one) and hasn't been updated because Nvidia is no longer doing updates for my card. However, Considering I went through all the MSQ, all the Dungeons before 6.1 and didn't have an issue... I'm kinda thinking it's on your side. I've googled, I've tried to find solutions and have tried multiple times. But just NOTHING. Please tell me you guys are looking into this apparent long time issue?
and to answer simple questions. Yes all my stuff is updated. I have no new windows 10 updates. No graphics driver updates. Everything to my knowledge is up to date. And to also point out. My computer isn't getting hot during play (Unless I am in Ul'dah, cause on Balmung there are so many people.) and it's barely taking up memory or CPU or Disk on task Manager. I am gonna try disabling some stuff on start up, and will Update if things improve. I will also say that I generally play the game in Window Mode. I tried in the dungeon I was getting errors from in Borderless Window Mode and it seemed okay.
Edit: so I had a chat with a FC buddy of mine, and it actually could very well be my rig that is the issue. I'm on a laptop that's a bit old, but still runs great. But it's odd cause before 6.1 I wasn't having any issues with cutscene errors, which seems to be my issue. and it only seems to effect SHB and EW stuff.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Brad\Documents
FINAL FANTASY XIV ONLINE H:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz (4 CPUs), ~2.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS PU451LD.202
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8057.301MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16249.301MB
SYSTEM_STORAGE A:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.999GB SYSTEM_FREEDISC_SPACE 1149.539GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 185.487GB SYSTEM_FREEDISC_SPACE 52.885GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 254.136GB SYSTEM_FREEDISC_SPACE 130.512GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.743GB SYSTEM_FREEDISC_SPACE 262.930GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 969.375 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4028.650 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1366 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 20.19.0015.4549
SYSTEM_GRAPHICS_DRIVER_DATE 11/9/2016 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce 820M
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce 820M
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_1474122a0ce2f241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_1474122a0ce2f241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_1474122a0ce2f241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_1474122a0ce2f241\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9135
SYSTEM_GRAPHICS_DRIVER_DATE 3/22/2018 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND CABLE Input (VB-Audio Virtual Cable)
SYSTEM_SOUND_DEVICE_ID {86DBF807-FB1F-4122-8DA0-8482B374D3F5}
SYSTEM_SOUND_DEVICE_NAME vbaudio_cable64_win7.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/1/2014 17:00:00
SYSTEM_SOUND Line (Voicemod Virtual Audio Device (WDM))
SYSTEM_SOUND_DEVICE_ID {66609C0F-73E2-4D29-9498-404CC0890414}
SYSTEM_SOUND_DEVICE_NAME vmdrv.sys
SYSTEM_SOUND_DRIVER_VERSION 2020.9.25.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/24/2020 17:00:00
SYSTEM_SOUND Speakers (2- VB-Audio Virtual Cable)
SYSTEM_SOUND_DEVICE_ID {9D1E3DDF-30FF-44A6-9C2C-D76306535456}
SYSTEM_SOUND_DEVICE_NAME vbaudio_cable64_win7.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/1/2014 17:00:00
SYSTEM_SOUND Speakers (Avsoft Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {4BCCF606-E466-4CD0-A687-A5F2DE8A69D8}
SYSTEM_SOUND_DEVICE_NAME
SYSTEM_SOUND_DRIVER_VERSION 8.0.0.3
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 9/30/2015 17:00:00
SYSTEM_SOUND Speakers (Conexant SmartAudio HD)
SYSTEM_SOUND_DEVICE_ID {DACBB275-E17B-4774-B427-B719313D6100}
SYSTEM_SOUND_DEVICE_NAME CHDRT64.sys
SYSTEM_SOUND_DRIVER_VERSION 8.66.95.70
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/3/2021 17:00:00
SYSTEM_SOUND Speakers (Microsoft)
SYSTEM_SOUND_DEVICE_ID {FC6F602B-B506-422B-B402-34E050994233}
SYSTEM_SOUND_DEVICE_NAME VirtualAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.0.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/1/2012 17:00:00
SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
SYSTEM_SOUND_DEVICE_ID {673F0C44-3746-489F-97D6-93C2ED394B0E}
SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/10/2019 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EBFA4CD0-22B0-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer Viper Mini
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EBF9B090-22B0-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer Viper Mini
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EBFAC200-22B0-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer Viper Mini
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EBFB1020-22B0-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Viper Mini
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EBFB5E40-22B0-11EB-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {343C5C90-3784-11E5-8001444553540000}
SYSTEM_INPUT_NAME ASUS Wireless Radio Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {77503910-CC00-11E4-8004444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {774D2BD0-CC00-11E4-8001444553540000}
SYSTEM_INPUT_NAME Logitech Cordless USB Mouse & Enhanced Keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 255 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EBFC2190-22B0-11EB-8007444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {774D2BD0-CC00-11E4-8002444553540000}
SYSTEM_INPUT_NAME Logitech Cordless USB Mouse & Enhanced Keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {774D2BD0-CC00-11E4-8003444553540000}
SYSTEM_INPUT_NAME Logitech Cordless USB Mouse & Enhanced Keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EBFB8550-22B0-11EB-8006444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Technical Support - Post New Thread — Mozilla Firefox
Cutie Gang <3 - Discord
Library
Task Manager
Something.txt - Notepad
Calculator
Calculator
Volume Mixer - Speakers (Conexant SmartAudio HD)
Microsoft Text Input Application
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 32 NPAPI
ASUS WebStorage Sync Agent
Battle.net
BitLord 2.4
Burning Crusade Classic
Intel(R) Dynamic Platform and Thermal Framework
FFXIV TexTools
GDMO
Harry Potter - Quidditch World Cup
Hearthstone
CyberLink Power2Go
Alcor Micro USB Card Reader Driver
CyberLink LabelPrint 2.5
JDownloader 2
LogMeIn Hamachi
MEGAsync
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Mozilla Maintenance Service
OBS Studio
Xiph.Org Open Codecs 0.85.17777
OpenAL
Origin
ProtonVPN
Razer Cortex
Razer Synapse
Rockstar Games Launcher
Rockstar Games Social Club
SecondLifeViewer
Steam
TreeSize Free V4.4.2
Voicemeeter, The Virtual Mixing Console
VLC media player
Windows Live Essentials
World of Warcraft
World of Warcraft Classic Era
Wrye Bash
Yu Gi Oh Legacy of the Duelist DLC Edition
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.29.30037
Windows Live Communications Platform
Windows Live Writer Resources
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
The Sims™ 3 Master Suite Stuff
Cisco PEAP Module
Photo Common
Photo Gallery
Movie Maker
Windows Live SOXE Definitions
The Sims™ 3 Outdoor Living Stuff
Windows Live UX Platform Language Pack
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Windows Live UX Platform Language Pack
Wireless Console 3
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Intel(R) USB 3.0 eXtensible Host Controller Driver
照片库
Photo Common
Movie Maker
Java 8 Update 261
Windows Live UX Platform Language Pack
FINAL FANTASY XIV ONLINE
Windows Live Writer Resources
Microsoft XNA Framework Redistributable 4.0
System Requirements Lab Detection
Qualcomm Atheros Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Epic Games Launcher
Star Wars: The Old Republic
The Sims™ 3 Showtime
The Sims™ 3 Seasons
Microsoft ASP.NET MVC 4 Runtime
CyberLink Power2Go
Plarium Play
ASUS FingerPrint
Windows Live Essentials
Launcher Prerequisites (x64)
The Sims™ 3 Late Night
Movie Maker
The Sims 4
Windows Live Writer
Java Auto Updater
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30037
ProtonVPN
ASUS Smart Gesture
Alcor Micro USB Card Reader Driver
Windows Live Writer
Intel(R) Driver Update Utility 2.0
Windows Live Installer
ProtonVPNTap
Windows Live Essentials
Intel(R) Update Manager
Windows Live Writer Resources
Cisco EAP-FAST Module
Intel(R) Management Engine Components
Windows Live 软件包
Microsoft Games for Windows Marketplace
Windows Live Mail
ASUSPRO Business Center
Windows Live SOXE
Windows Live Writer
Galeria de Fotografias
Microsoft Visual C++ 2005 Redistributable
The Sims™ 3 High-End Loft Stuff
Photo Common
Microsoft Visual C++ 2005 Redistributable
Flawless Widescreen version 1.0.15
Plarium Play
PS Remote Play
The Sims™ 3 Town Life Stuff
Windows Live Writer
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.29.30037
Microsoft Games for Windows - LIVE Redistributable
Microsoft Visual C++ 2005 Redistributable
Intel® Driver Update Utility
LogMeIn Hamachi
Windows Live Mail
Photo Gallery
System Requirements Lab
MSVCRT
Windows Live UX Platform Language Pack
MSVCRT110
WinFlash
Microsoft Office
The Sims™ 3 Ambitions
Windows Live Mail
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
The Sims™ 3 Katy Perry's Sweet Treats
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
ST Microelectronics 3 Axis Digital Accelerometer Solution
REALTEK Bluetooth Driver
REALTEK Wireless LAN Driver
Dual-Core Optimizer
The Sims™ 3 Into the Future
Jurassic Park Operation Genesis
Photo Common
ASUS USB Charger Plus
Windows Live Writer
ATK Package
Adobe Refresh Manager
Adobe Acrobat Reader DC
Windows Live Writer
Cisco LEAP Module
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Movie Maker
The Sims™ 3 Supernatural
Movie Maker
The Sims™ 3 World Adventures
Windows Live Mail
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Windows Live UX Platform Language Pack
Project64 version 3.0.1.5664
LOOT version 0.16.1
The Sims™ 3
The Sims™ 3 Pets
TradeSkillMaster Application version 1.0
CyberLink LabelPrint 2.5
Windows Live Photo Common
ProtonVPNTun
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
The Sims™ 3 Movie Stuff
MSVCRT_amd64
Windows Live Mail
The Sims™ 3 Island Paradise
Photo Common
Windows Live
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30037
D3DX10
The Sims™ 3 70s, 80s, & 90s Stuff
Windows Live PIMT Platform
Windows Live Mail
Microsoft WSE 3.0 Runtime
The Sims™ 3 Generations
The Sims™ 3 Fast Lane Stuff
Windows Live Writer
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Windows Live UX Platform
Movie Maker
The Sims™ 3 University Life
Galerie de photos
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Junk Mail filter update
Galería de fotos
Intel(R) Control Center
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Windows Live Writer Resources
ASUS Live Update
7th Heaven Mod Manager for Final Fantasy 7
Windows Live Essentials
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Windows Live Writer Resources
Vortex
Avast Free Antivirus
BlueStacks App Player
CCleaner
Cheat Engine 7.2
Conexant HD Audio
Driver Easy 5.6.1
ELAN Touchpad 15.8.4.3_X64_WHQL
Firestorm-Releasex64
Mozilla Firefox (x64 en-US)
Rockstar Games Launcher
Conexant SmartAudio
SecondLifeViewer
Digimon Story Cyber Sleuth: Complete Edition
The Forest
Subnautica
Grand Theft Auto V
Resident Evil
Stranded Deep
LEGO® Jurassic World
FINAL FANTASY VII
Stardew Valley
VRChat
The Elder Scrolls V: Skyrim Special Edition
State of Decay 2
Phasmophobia
Resident Evil 2
Among Us
VBCABLE, The Virtual Audio Cable
Vulkan Run Time Libraries 1.0.11.1
Vulkan Run Time Libraries 1.0.17.0
Vulkan Run Time Libraries 1.0.26.0
Vulkan Run Time Libraries 1.0.3.0
Vulkan Run Time Libraries 1.0.39.1
Vulkan Run Time Libraries 1.0.65.1
WinRAR 6.11 (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
Microsoft .NET Framework 4.5.2
Windows Live Family Safety
Update for Windows 10 for x64-based Systems (KB4023057)
Malwarebytes version 4.5.2.157
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30037
Ascension Launcher 1.75
Windows Live MIME IFilter
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Validity Sensors PBA DDK
Microsoft Update Health Tools
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Voicemod
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Application Error Reporting
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Windows PC Health Check
NVIDIA Ansel
NVIDIA Control Panel 391.35
NVIDIA GeForce Experience 3.24.0.126
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 39.2.2.0
DisplayDriverAnalyzer
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.126
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Intel® Trusted Connect Service Client
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30037
Windows Live ID Sign-in Assistant
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Samsung USB Driver for Mobile Phones
MSVCRT110_amd64
Adblock Plus for IE (32-bit and 64-bit)
Epic Games Launcher Prerequisites (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
A:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00004198
A:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000012F8
C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPCenter.exe 000017C8
C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPHelper.exe 00003404
C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPLoader.exe 00003A8C
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe 000037F4
C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe 00002524
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe 00001E00
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00003254
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001824
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00002C44
C:\Program Files\AVAST Software\Avast\aswEngSrv.exe 000008B0
C:\Program Files\Conexant\SAII\SmartAudio.exe 00000CFC
C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe 00003984
C:\Program Files\Elantech\ETDCtrl.exe 000038D8
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001D84
C:\Program Files\WindowsApps\AudibleInc.AudibleforWindowsPhone_10.5.67.0_x64__xns73kv1ymhp2\AudibleRT.WindowsPhone.exe 000027BC
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00002284
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22022.180.0_x64__8wekyb3d8bbwe\YourPhone.exe 000027B8
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22021.10291.0_x64__8wekyb3d8bbwe\Video.UI.exe 00004654
C:\Users\Brad\AppData\Local\Discord\app-1.0.9004\Discord.exe 00000E14
C:\WINDOWS\Explorer.EXE 000044E0
C:\WINDOWS\System32\DriverStore\FileRepository\dptf_cpu.inf_amd64_eede4da71d933122\dptf_helper.exe 00004568
C:\WINDOWS\System32\SndVol.exe 00004410
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00004268
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000344C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00004228
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000045A4
C:\WINDOWS\system32\ApplicationFrameHost.exe 000047D0
C:\WINDOWS\system32\DllHost.exe 00004460
C:\WINDOWS\system32\NOTEPAD.EXE 00003394
C:\WINDOWS\system32\SearchFilterHost.exe 000034BC
C:\WINDOWS\system32\SettingSyncHost.exe 00000678
C:\WINDOWS\system32\conhost.exe 00003978
C:\WINDOWS\system32\ctfmon.exe 00001C84
C:\WINDOWS\system32\igfxEM.exe 00002FB8
C:\WINDOWS\system32\igfxHK.exe 00001BE8
C:\WINDOWS\system32\igfxTray.exe 00000524
C:\WINDOWS\system32\sihost.exe 00003384
C:\WINDOWS\system32\svchost.exe 0000146C
C:\WINDOWS\system32\taskhostw.exe 00002CA0
C:\WINDOWS\system32\taskmgr.exe 00002408
C:\Windows\System32\CompPkgSrv.exe 000041FC
C:\Windows\System32\RuntimeBroker.exe 000005AC
C:\Windows\System32\SecurityHealthSystray.exe 000042FC
Errors during Cutscenes, And dungeons
Printable View
-
04-23-2022, 04:35 PMVrinaraFSErrors during Cutscenes, And dungeons
-
04-23-2022, 05:25 PMVrinaraFS
Update: Okay so I just did Holminster Switch (The one that was crashing me) through Duty Support in Borderless Window mode. No crashes. Little bit of lag, but I think that was my internet. (My net is just terrible) I will continue to test and keep this updated as best I can.
-
04-23-2022, 06:11 PMVrinaraFS
Update 2: Okay so I just did the same dungeon again. Everything went smooth till I exited the dungeon and went to teleport to Limsa. As soon as I tried to teleport. CTD. No error just a CTD. I had been online for maybe 45 mins to an hour. Not sure what's causing it to just CTD. only thing running in the backround is Discord and Firefox, CPU, Memory and Disk are all fine. *shrugs*
Edit: I just logged back in and well. It did teleport me to Limsa. I honestly don't know what's happening. -
04-23-2022, 09:12 PMVrinaraFS
Update 3: Okay, so I was teleporting around and well. I teleported to Tamamizu in Ruby Sea and I got a FFXIV_Dx11.exe error. I tried to lower all my settings to the lowest they can be. And still got the error. However, when I switched to Dirextx 9. The error didn't appear. I tried to get a screenshot of the error, but for some reason my pc was refusing to screenshot =/ I'm thinking honestly it's my laptop. But still. I also figured maybe it had something to do with the water, but obviously. That's not the case as I said. Lowered all my settings. I also know that this issue has been going on for the longest time. We will see what the hotfix does. If I can get a screenshot of the errors I will put them here.
-
04-26-2022, 09:33 AMVrinaraFS
Whelp! I was doing EW Treasure Maps and got 2 errors at the same time. This is getting ridiculous now. I was on DX9 because I keep erroring when I am using DX11 during SHB Dungeons and now EW dungeons.. This is getting irritating.
-
04-26-2022, 10:19 AMDarneltia
Greetings fellow Eorzean,
We noticed that your laptop seems to be using a hybrid of onboard graphics (Intel HD Graphics) and NVIDIA GeForce 820M mobile graphics which may be conflicting with each other. Please try the following:
1) Go into your motherboard's BIOS option and disable the onboard VGA (Intel HD graphics) so only the nVidia graphics display output is working. You can also go into device manager via Windows to disable the Intel HD graphics under Display Adapters.
2) Download and install the latest nVidia graphics driver software (Geforce Experience) to see if that may help as the drivers listed in the DXDIAG are from 2018 and may be out of date.
We hope this information is helpful.
Thank you for visiting the Final Fantasy XIV Technical Support Forums! -
04-26-2022, 07:10 PMVrinaraFS
I will try the bios thing. but the issue with my graphics is they are no longer updating for the model I have. I have the current update and haven't had anymore. But I will keep you posted about the BIOS.
-
04-27-2022, 07:58 AMVrinaraFSOkay, so after sleeping on this. I decided not to do what was suggested with the BIOS because I feel like disabling my Intel Graphics will mess my computer up, and I can't have that. I did try to do a SHB Dungeon last night (And yes, this only happens when I do SHB Dungeons, and I got an error during a Treasure map dungeon in EW) and my game just force closed. SO I think what I may end up doing is basically a fresh/clean install to see if maybe that fixes the issue. Cause I don't crash in any other dungeons or get errors in any other dungeons BUT SHB dungeons. There is something in these dungeons that's making me crash cause I can go to the zones no issue. The only zone that I seem to have issues with is Ruby Sea and it's only in 1 area of it. Tamamizu. For some reason it gives me an error when I go there. I think it has something to do with either the lighting or the shadows, or just something. Could you guys maybe look into these areas? Also in the SHB dungeons. I only crash when I get to the bosses. Sometimes it's an error, though last night when I tried it was a force close (CTD) No error.Quote:
Originally Posted by Darneltia
And while I do think maybe it is on my side. I am not the only one getting these errors or these force closes. Could you guys maybe look into this just in case it is on your side? Cause I could go through all of EW No issue in March. NO errors during Cutscenes, no force closes, no dungeon crashs. Now all of a sudden I can't. Just seems odd. -
04-28-2022, 09:50 AMWeezuz
I had the exact same issue you did with the new msq stuff how it would crash me on the cutscenes and only cutscenes and my PC is fairly new. Never had issues with any other stuff ever, only just since the new patch went live. Still havent figured out whats causing it and i did everything i could think of. Even if i rewatch the cutscenes from the new msq through the Unending Journey i get booted aswell but only if its new msq ... old msq and quests its fine
-
04-29-2022, 11:02 AMVrinaraFS
Well. Now it's even worse. I was trying to do my 50,60,70.80 roulette. And get Matoya's Relict (Whatever the hell it's called) And I can't log in on my main anymore. I keep getting "An Error has occurred. exiting Final Fantasy XIV 2022-04-19_11:37" I've tried multiple things. and No I will not shut off my intel graphics because it will mess my computer up, and I can't afford a new one. So I legit cannot log in on my main anymore. I am able to get on my alts just fine. But my main is completely locked out. and Idk what to do.
https://pbs.twimg.com/media/FReekK5V...jpg&name=large
https://pbs.twimg.com/media/FReeqKnV...jpg&name=large -
04-29-2022, 11:18 AMVrinaraFSI was able to log in. Idk what happened tbh. Appearently I can't do Matoya's Relict. Like at all. As soon as I try to zone in. It force closes and if I try to log back in, it pretty much gives me the two errors above. I don't know what to do.. Im so scared I am gonna screw my computer up. I don't wanna turn my intel graphics off because it might ruin my computer.. I feel really stuck.. only hope I can think of is reinstalling the game..Quote:
Originally Posted by VrinaraFS
-
05-02-2022, 09:56 PMBrandter
Welcome to hell :/. These errors come and go almost every patch for seemingly random people. In some cases, it works better if you remove all USB devices, sometimes a reinstall of certain drivers can help mitigate for a short period of time. The game is incredibly unstable and pretty much anything can make it crash. I started the calculator and had the game crash! For the most part, the smaller patches (0.5) help a lot until you get a new major patch and people start having problems again.
Lately, I've seen streamers starting to have issues, especially if they PVP.
I honestly don't think they can fix the issues completely, the code is just too badly written at this moment, it would require them to rewrite most of the game to get it to not crash and I just don't see that happening.
And to all the Linus techtips technowizards out there, no, the hardware of users is not at fault. It's not the hardware that causes the software to crash, it's the software that causes the hardware to crash.
Keep trying and hopefully, you can get further, or wait for the next patch and test then, I know it's not a solution, but this issue is 7 years old and it just keeps coming back over and over again. -
05-03-2022, 12:01 PMVrinaraFSThank you for the info. I haven't done the reinstall yet. I've been trying to avoid doing SHB Dungeons and EW Dungeons. After what happened with Matoya's I am kinda just avoidnig them.Quote:
Originally Posted by Brandter
-
05-03-2022, 09:26 PMneola
Not a solution, but a quick fix, if you do get locked out of the game some how and can't login due to an error happening the instant you try to zone into the game do the following.
On the login screen (character select screen) right click your character and choose to login to a different world (server).
This will zone your character to one of the three starter cities, you can transfer back to your home server after. -
05-03-2022, 09:30 PMneola
In addition, and I am sure you may have done this, do a file check, this will replace any corrupted files.
Try to reinstall DirectX (is that even possible on Windows 10 now?).
Update graphics card drivers, even if your laptop is specific, I *think* you can use the generic Nvidia drivers from their website.
As a final last resort, reinstall the game, or, if you don't mind, recover the PC and start with a fresh install of the operating system.
It has been announced that the dev team has been updating in game graphics, so this might be related. -
05-07-2022, 09:24 AMVrinaraFSThank you for all the suggestions you have given. As I have stated. My Graphics card is no longer being supported. and is at it's End of life. I don't think you can reinstall DX? but I will look into that, and I honestly think I am just gonna do the reinstall, and move it to a different drive. See if that helps. The thing is though. When I do get into a SHB Dungeon (71-79) i am fine up till I get to a boss, then I either get an error, or it force closes. It never did this before even when I went through SHB toward the end of last year (Near the launch of EW) it's the same with EW dungeons. and I went through those in March. It's.. puzzling.Quote:
Originally Posted by neola
-
05-07-2022, 09:48 AMMilkieTea
Yeah your graphics card reached EOL (end of life) 4 years ago, which means that you’ll have to install Nvidia’s generic drivers for it, rather than the dedicated drivers you’re probably used to. I’m not sure what the process for that is, I suggest you look it up for the Nvidia GeForce 820M.
(But honestly I recommend upgrading to a more modern laptop to save yourself even more headaches in the long run as the game will continue to become more demanding on your PC, and your GPU wasn’t built with that in mind.) -
05-08-2022, 09:33 PMEloreSeronSame problem
Yeah, I'm having similar issues since the Maiden's Rhapsody update. Put off the 6.1 stuff til I could do it with friends at the same time and had no issues before. Went to do the newfound adventure cutscene in Rising Stones and got met with instant client closures and directx errors. Have since managed to get a few steps further but manage about 15 mins before something happens. Fairly new rig (less than a month since new so I doubt hardware issues) and I've reinstalled the game and made sure all drivers are up to date. Have no issues playing any other game.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\magna\OneDrive\My Documents
FINAL FANTASY XIV ONLINE E:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU 11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz (16 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS R01-A2
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16237.266MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 27501.266MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 475.817GB SYSTEM_FREEDISC_SPACE 396.207GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 711.757GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.507GB SYSTEM_FREEDISC_SPACE 642.298GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8043.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8118.633 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvaei.inf_amd64_a8ea990050d7a83b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaei.inf_amd64_a8ea990050d7a83b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaei.inf_amd64_a8ea990050d7a83b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaei.inf_amd64_a8ea990050d7a83b\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1259
SYSTEM_GRAPHICS_DRIVER_DATE 4/20/2022 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND ASUS VP248QG (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6B075908-5957-479F-B76E-1B4A8FAED878}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.3
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/2/2022 01:00:00
SYSTEM_SOUND Headset Earphone (Razer Audio Controller - Chat)
SYSTEM_SOUND_DEVICE_ID {1AEE8D5D-467B-4253-A1B7-A65AF8C9BFF6}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/5/2021 01:00:00
SYSTEM_SOUND Speakers (Razer Audio Controller - Game)
SYSTEM_SOUND_DEVICE_ID {85923C8A-FD0F-43CC-8A66-B5EFD1CAC04E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/5/2021 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1D580AE0-B344-11EC-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1D580AE0-B344-11EC-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1D580AE0-B344-11EC-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1D580AE0-B344-11EC-8005444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1D580AE0-B344-11EC-8006444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1D580AE0-B344-11EC-8007444553540000}
SYSTEM_INPUT_NAME Razer Audio Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1D580AE0-B344-11EC-8008444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1D5A7BE0-B344-11EC-8009444553540000}
SYSTEM_INPUT_NAME Razer Audio Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1D5A7BE0-B344-11EC-800A444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Settings
NVIDIA GeForce Overlay
Device Manager
Settings
Battle.net
Errors during Cutscenes, And dungeons - Reply to Topic — Mozilla Firefox
DxDiag - Notepad
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Battle.net
Heroes of the Storm
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Norton 360
Origin
Overwatch
Steam
World of Warcraft
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030뫲ލᴀ蠀
Command & Conquer™ 3 Tiberium Wars and Kane's Wrath
Acer Configuration Manager
Microsoft Visual C++ 2005 Redistributable
Mass Effect Andromeda
ExpressVPN
Intel(R) Chipset Device Software
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
WestwoodOnline
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Acer Jumpstart
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Command & Conquer™ Red Alert 2 and Yuri’s Revenge
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
GoTrust ID Plugin 2.0.12.36
GShade 3.4.1
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft 365 - en-us
Destiny 2
Mass Effect™: Andromeda Deluxe Edition
Yu-Gi-Oh! Master Duel
Deus Ex: Human Revolution - The Missing Link
Deus Ex: Human Revolution
Stellaris
Deus Ex: Mankind Divided™
Intel(R) Chipset Device Software
RstDowngradeGuard
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Management Engine Components
DriverSetupUtility
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Intel(R) Management Engine Driver
User Experience Improvement Program Service
Norton Utilities
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Update Health Tools
Intel(R) Management Engine Components
Microsoft SQL Server Compact 4.0 SP1 x64 ENU
OptaneDowngradeGuard
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) LMS
Dynamic Application Loader Host Interface Service
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Quick Access Service
Care Center Service
NVIDIA Graphics Driver 512.59
NVIDIA GeForce Experience 3.23.0.74
NVIDIA Optimus Update 38.0.8.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 38.0.8.0
NVIDIA FrameView SDK 1.1.4923.29968894
NVIDIA SHIELD Streaming
GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
NVIDIA HD Audio Driver 1.3.39.3
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.23.0.74
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
PredatorSense Service
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Paradox Launcher v2
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Battle.net\Battle.net.exe 00002240
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 000041B0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000075F8
C:\Program Files\Acer\PredatorSense Service\PSAgent.exe 000063E4
C:\Program Files\Acer\Quick Access Service\QAAgent.exe 00002EC4
C:\Program Files\Mozilla Firefox\firefox.exe 000069EC
C:\Program Files\Mozilla Firefox\plugin-container.exe 00000CBC
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000034AC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000053C
C:\Program Files\WindowsApps\AcerIncorporated.AcerRegistration_2.0.3030.0_x64__48frkmn4z8aw4\DesktopApp\AcerRegistrationBackGroundTask.exe 00003DD4
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2203.4603.0_x64__8wekyb3d8bbwe\Cortana.exe 00007280
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21120.8011.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000045D8
C:\Program Files\WindowsApps\Microsoft.WindowsNotepad_11.2203.10.0_x64__8wekyb3d8bbwe\Notepad\Notepad.exe 00006A7C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22032.179.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002224
C:\ProgramData\Battle.net\Agent\Agent.7779\Agent.exe 00001DD4
C:\Users\magna\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002648
C:\Users\magna\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 000049C8
C:\WINDOWS\Explorer.EXE 0000739C
C:\WINDOWS\System32\SearchProtocolHost.exe 00006E1C
C:\WINDOWS\System32\svchost.exe 00005330
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 0000721C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000FD8
C:\WINDOWS\system32\DllHost.exe 00003864
C:\WINDOWS\system32\backgroundTaskHost.exe 00002BEC
C:\WINDOWS\system32\conhost.exe 00000EF4
C:\WINDOWS\system32\sihost.exe 00001684
C:\WINDOWS\system32\svchost.exe 00003670
C:\WINDOWS\system32\taskhostw.exe 00004C7C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00006D94
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_3326348feda52885\RtkAudUService64.exe 000009A0
C:\Windows\System32\RuntimeBroker.exe 00006FAC
C:\Windows\System32\SecurityHealthSystray.exe 00006CD4
C:\Windows\System32\oobe\UserOOBEBroker.exe 0000326C
C:\Windows\System32\smartscreen.exe 00001904
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000296C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00005BFC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002EDC
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00004C58
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000036E0
Got the DxDiag report too if thats needed but won't post to save space. -
05-08-2022, 09:36 PMEloreSeron
dx11 errors are:
+14D8C1D
+629AC
+61033
+1421720
+1422DCF
+1425885
+48F3AC
+1A4202