Any other PC players having trouble with controllers occasionally dropping inputs?

This has been happening ever since Endwalker launched. As far as I know, this only happens with this game. I've tried this with my wireless Xbox controller and my (brand new) wired one as well. Basically at random moments, the game will stop receiving all inputs for a second or two. My controllers do not appear to be disconnected when it happens since the guide buttons aren't blinking. The drivers are also up to date. I have tried two things so far:

I've tried disabling Microsoft Device Association Root Enumerator, and I also tried disabling a certain thing in device manager that has to do with Xbox Game Pass(more info in this thread on reddit )

Allegedly, i'm not the only one with this issue, but I'm hoping something more can be done as this has gotten me killed in various moments such as savage raiding or random dungeons.

I saw this last night while playing; the controller would hesitate with the movement and selection in the game menus for a moment or two making it all jittery. It did stop after a while, but it was rather annoying. Actual fighting and such seemed ok though. This is the first time I have seen it happen, I really hope it does not turn into a common thing,

Had a similar issue with this sometime ago, end up being Bluetooth interference, cable i used for external hard drive wasnt insulated and was actually causing the signal lost around my computer, ended up replacing that cable and havent had any controller delay or outage.

It actually just happened for the first time this week after the weekly reset and I had to switch from my newer wireless controller to an older wired one, and so far so good. I'm not sure what the issue is, but it happened during raid, so I just quickly switched and haven't bothered trying the wireless one again.

I have always had a problem with built in bluetooth on my motherboard. Controller connection used to be stuttery and at times would just decide to break. I turned it all off and now I have my controller hooked to the official wireless adapter that microsoft sells (using the elite V2 controller) and I haven't had a problem with connection since.

I don't know of any issues with Endwalker and controllers. I've been perfectly fine with a DS4+wireless adapter, but I've had issues using Bluetooth on both an Xbox and PS5 controller.

I have only noticed it on eukrasia and mudras, quick buttons like that

Actually yes, both with the Sony USB Wireless adapter (happens more) and when connecting the Controller directly via USB. I'm using DualShock 4 controller and no other software (like DS4Windows) since FF14 supports the Controller directly.

Symptom is the Controller stopping accepting inputs for about a 1 second.

Has anyone creates a ticket in the Technical Support forum yet ?

[EDIT]: this is the link for the thread in the TS forum: https://forum.square-enix.com/ffxiv/...troller-issues

huh, i thought something was wrong with my controller. it doesnt happen very often, but every once and awhile it stops functioning for a few seconds then goes back to normal. unfortunately it usually happens when im progging savage

i use a PS4 controller on bluetooth

Ok I thought it was steam because once I restarted and switched to ds4 input it didn't happen for the rest of the night.

This has been happening to be as well, and only in Endwalker. Wired USB C PS5 controller on PC. Not wireless, so bluetooth or whatever not causing the problem.

Device manager > Software Devices > Microsoft Device Association Root Enumerator

Disable it. This, in all my years of playing, is the only single thing that has stopped the random drop behavior, for this game. Across multiple machines, both wired and wireless/bluetooth and many different controllers.

But you said you already tried that.. so idk sorry.

Edit: The behavior was exactly the same as what you had described though. Random drop outs for a sec or two.

No, not for the controller. I'm one of the ones suffering from the game deciding to drop the audio and force my bluetooth headphones to disconnect.

This is a very common problem for people who have games installed from MS Game Pass on PC. For years now controllers in FFXIV will freeze for a second or two whenever device manager detected that a device had been added or removed. You used to be able to fix this by disabling the MS Device Association Root Enumerator in device manager but this doesn't work for the new problem. For whatever reason MS installs its Game Pass games to virtual drives which it will periodically remove. Whenever one of these removals happen it will cause the device manager to refresh which causes FFXIV to freak out.

You can confirm if this is the issue by opening the event viewer and then expanding Windows Logs and clicking on System. You will likely find a bunch of warnings with the message:

"Disk X has been surprise removed."

With timestamps that correlate to when your controller locked up. Funnily enough there is actually a Quicklauncher plugin that fixes this issue but most people on this forum will try to convince you that mods are bad and that you should never install them no matter how helpful they are :)

Yeah I've noticed this happening as well since EW dropped. It hasn't gotten me killed yet but when it happens it's very noticeable and only happens with XIV.

Oh, okay, I thought my controller was on the fritz or something. Good to hear it's not just me! (and I guess I don't need to get another one then. phew!)
I use a wired (not wireless) horipad 3 ps3 usb controller now.

I've been noticing this quite a bit for the past few weeks. Sometimes I can't raise a player and have to ask someone else to raise because the input isn't working as it should. Sometimes it's the B button not working on the first go. It's throwing me off and making savage content a real pain. I can't attempt Ultimate with this as it is. I thought it was the batteries at first but they're fully charged and the replacements all are. I use steam overlay for FF14 stand-alone with xbox extended controller suppport (the latest xbox controller, whatever it's called).

I have an Xbox series X controller and it refuses to work via Bluetooth. Firstly the buttons are all mapped incorrectly, so I calibrate it and then the screen wanders around if it’s own volition. To put the cherry on top pressing L+R doesn’t work either.

SEs response to me was “use a wire because 14 doesn’t support Bluetooth devices”

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Originally Posted by Wyakin

I have an Xbox series X controller and it refuses to work via Bluetooth. Firstly the buttons are all mapped incorrectly, so I calibrate it and then the screen wanders around if it’s own volition. To put the cherry on top pressing L+R doesn’t work either.

SEs response to me was “use a wire because 14 doesn’t support Bluetooth devices”

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That's not part of this issue but I'll answer your issue. You have two options. Either you download the xbox controller app from the microsoft store to give you the ability to use the controller to any game (which FF14 won't do because they don't provide the drivers for it, that's a microsoft thing) or use steam overlay and configure FF14 to use it. If you want to be able to use the extra buttons on the controller, install the extended controller support for xbox elite controller or something like that. You can use the share button on the controller for anything in the game. It works great!

But going back to the topic at hand, Square Enix doesn't provide the Xbox driver because that's not their job. Steam provides it because you tell it to download it and configure it for you. Also you don't have to run steam in full screen mode, it will just launch it as an external application and give it support automatically as long as you configured it.

I've had this problem on and off for a long time. I completely reinstalled windows right before Endwalker and didn't install the gamepass app specifically because of it. So now I'm paying for gamepass on PC and not using it because I want to be able to play FFXIV. Although, I have still noticed it happen a few times, but it hasn't been nearly as bad. Before it was like every 30 seconds my controller would get stuck for like two seconds and the game was barely playable. Now it almost never happens and doesn't hang as long when it does.

I use a wired Xbox controller on PC. I don't think the type of controller matters, it's just the way the game responds to the device manager refreshing.

yes...I blame server lag because my ping to the server is very good. it's on their side not ours. :(


a very good explanation of how the ffxiv server talks to your computer and what it means to your game play:

https://www.reddit.com/r/ffxiv/comme...nt_dodge_aoes/

hopefully, if you understand more, you will be better able to play pro-actively.

I used to have an issue where the thumbstick movements would jitter a lot and i would sometimes just stop moving for a second all together.

I think it was caused by some cable interference, because i operate with a wired controller.

The servers are so bad, I get dropped inputs on keyboard. This is a server side problem specially if you get any sort of lag.

The Controller problems are independent of server lag. I see them at all times of the day, like at 7am when there is virtually nobody on the servers.

I'd wager some of these problems is because of integrated motherboard Bluetooth chips and the computer case interfering with the signal. You're either gonna need an external dongle or an antenna, and if your motherboard came with a Wi-Fi antenna, it should also act as a Bluetooth antenna as well.

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Originally Posted by Waliel

I'd wager some of these problems is because of integrated motherboard Bluetooth chips and the computer case interfering with the signal. You're either gonna need an external dongle or an antenna, and if your motherboard came with a Wi-Fi antenna, it should also act as a Bluetooth antenna as well.

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No, not at all. I'm having the exact same issue ever since EW dropped and I use a wired controller

Quote:

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Originally Posted by Waliel

I'd wager some of these problems is because of integrated motherboard Bluetooth chips and the computer case interfering with the signal. You're either gonna need an external dongle or an antenna, and if your motherboard came with a Wi-Fi antenna, it should also act as a Bluetooth antenna as well.

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This also happens without any wireless connections. My PC doesn't have any built-in BT or WiFi chips.
The effect started with EW, esp. the last patch.

Quote:

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Originally Posted by Averax

I used to have an issue where the thumbstick movements would jitter a lot and i would sometimes just stop moving for a second all together.

I think it was caused by some cable interference, because i operate with a wired controller.

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I've noticed something similar with mine: I'm flying through an area holding the thumbstick forward to move and suddenly my character stops like she's hit a wall. I have to release the thumbstick and input the entry again to get her moving.

Nothing has changed and it seems that my inputs are being recognized almost all the time now. I think it really was a server related issue and not their gamepad support. Either that or winter is hard on many of us and we lose packets due to it. Could be anything outside causing the issue like a bad splitter, breaking node, damaged cables if it's not fiber etc...

Quote:

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Originally Posted by Eriane_Elis

Nothing has changed and it seems that my inputs are being recognized almost all the time now. I think it really was a server related issue and not their gamepad support. Either that or winter is hard on many of us and we lose packets due to it. Could be anything outside causing the issue like a bad splitter, breaking node, damaged cables if it's not fiber etc...

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Maybe there are different issues at play, but I'm pretty sure my problem has always been caused by the device manager refreshing. You can test it by plugging in a USB device while playing. And it's been pretty persistent throughout the game's life.

https://forum.square-enix.com/ffxiv/...e-periodically
https://forum.square-enix.com/ffxiv/threads/303661
https://forum.square-enix.com/ffxiv/threads/359029
https://forum.square-enix.com/ffxiv/threads/384697

The force stop in movement started with Endwalker launch. Never did it prior to Endwalker. I use controller. Razer Wolverine Ultimate. Wired. It has done it both manually moving and during autorun.

It's a server issue IMO.

O-oh....so...it wasn't lag......

I've been having the same problems, during dungeons or just running around cities, my character will stop moving for a second or two and as a tank player is soo annoying. I bought a new controller thinking it was my old controller but the same thing keeps happening, I use my controller wired too. I hope they can find a solution

The culprit is the PC GamePass system on your PC and the way FF14 handles it: GamePass installs each game in a separate virtual disc, unfortunately the app mounts and dismounts them randomly at weird times causing a device reconnect event. FF14 sees that and rechecks all devices causing the input lag.

Uninstalling all GamePass games might help a bit, but in the end SE needs to fix their handling for controller handling. I really, really hope this happens soon as it it pretty much renders controller support in any kind of harder content hazardous.

To my knowledge I dont have game pass installed, and still have this problem, over wired controller not bluetooth.

I tested the typical driver/software once and got those lags as a result as well, the default windows/MS way of bluetooth connecting didnt have the problem. Having no battery info is still bad. Luckily they fixed vibration at least after so many years.

Quote:

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Originally Posted by Xaruko_Nexume

To my knowledge I dont have game pass installed, and still have this problem, over wired controller not bluetooth.

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Check you EventViewer SYSTEM entries around the time the lag happens. If you see messages like "disc xx suddenly disconnected" then this is that problem I have.