Game disconnected me and back in the queue!

I was queued for 4 hours...Got into the game and was happily playing and leveling my bard.
I then randomly get kicked off the game and I'm back in a 6,000 queue!! Why is there not a grace period when getting kicked off the actual game!!??! Absolute nonsense.

The 2002 errors are bad enough, but getting disconnected in game and then having to requeue is ridiculous! :mad:

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Originally Posted by Zennia

I was queued for 4 hours...Got into the game and was happily playing and leveling my bard.
I then randomly get kicked off the game and I'm back in a 6,000 queue!! Why is there not a grace period when getting kicked off the actual game!!??! Absolute nonsense.

The 2002 errors are bad enough, but getting disconnected in game and then having to requeue is ridiculous! :mad:

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how would you imagine they could monitor that?

There needs to be a little grace period if you are in game and get DC'ed , even a 3 min short time so you can get back in , this is super annoying to wait 3 + hours in a queue to have it disconnect during a cutscene after being in game 20 mins and put you back in a 3+ hour queue again

There's a Disconnect timer in other games that prevent the user that was in from having to go back in a queue . this is sloppy .

yeah, the afk people would love a grace period so they can go back to being afk in the game....

I am sure that the "other games" that have this functionality likely have it built into the code.

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Originally Posted by Kes13a

yeah, the afk people would love a grace period so they can go back to being afk in the game....

I am sure that the "other games" that have this functionality likely have it built into the code.

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3 minutes isn't enough for an AFK person to log back in, it's only enough time for someone who's paying attention and actively playing to boot up the game once, maybe twice and try to log in

Would love that! Just disconnected. Would be nice to have the place reserved for up to 1-3minutes, just like in queue :)

I completely agree. I keep getting a 90002 error in the middle of a duty and then getting a huge queue to get back in. And before anyone says its me, I reinstalled my game already and am still having these issues. Also, this seems to only happen during peak hours, which tells me this is a SE issue.

I love this game, and I do understand that they weren't able to add more servers to allow for the massive amount of people who are playing, but when you finally get into the game, and then have to wait hours AGAIN to play it because of yet another error it kinda makes it difficult to not get angry, and it kind of makes me wonder if it's worth playing right now.

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Originally Posted by Zennia

I was queued for 4 hours...Got into the game and was happily playing and leveling my bard.
I then randomly get kicked off the game and I'm back in a 6,000 queue!! Why is there not a grace period when getting kicked off the actual game!!??! Absolute nonsense.

The 2002 errors are bad enough, but getting disconnected in game and then having to requeue is ridiculous! :mad:

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By any chance do you have the Logitech GHub running?

The reason for the question is there's some issues that occur while it's running as mentioned in a thread I created linked below. One of the issues is the queue number can display incorrectly. I've never dealt with the issues you've mentioned, but if you do have the GHub running it may be contributing to other issues.
https://forum.square-enix.com/ffxiv/...-Select-Screen

I tried to log on at 10am this morning but could not get on, had to leave the house at 2:30pm spent the entire time in the queue, managed to get down to about 2k..
Got back around 17:30 and still not been able to get on, doubt ill get on before bed at 10pm tonight.
I have spent 7 hours queuing today on the Phoenix server, 0 seconds playing the game... :confused:

The same happened to me today, and i was inside the potd, i don't understand how the game can't remember your status when there is a group activity going on, it's the first mmo where such a thing happens to me and i have played/play many.

Welcome to the party! It has happened to me almost everyday until I am just about to give up trying to play.

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Originally Posted by EyeOfTheDragon

By any chance do you have the Logitech GHub running?

The reason for the question is there's some issues that occur while it's running as mentioned in a thread I created linked below. One of the issues is the queue number can display incorrectly. I've never dealt with the issues you've mentioned, but if you do have the GHub running it may be contributing to other issues.
https://forum.square-enix.com/ffxiv/...-Select-Screen

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Is that even a confirmed thing? My system has Ghub running and I usually have no problems except for the 2002s mid queue, the information not properly displaying at the character selection screen always happens when there's a lot of traffic going through the loggin servers. My GFs machine has no Ghub in it, and she has connectivity issues added to the 2002 ones, issues that "magically" disappear when she plays early in the morning and not at peak hours, which suggests the erratic connectivity is on SEs end, considering that she DC's all the same with two different internet connections and on two different systems, so the spotty ISP as the culprit is also out of the question.

I don't know if anything can be done about the software right now, but longterm improvements to the queuing system would be very much appreciated. This issue will go away with time but next expansion it will no doubt return

Yeah there definitely needs to be more grace. I waited maybe an hour to get in this morning, then got disconnected after like 15 minutes in game.

I've been in queue for 2 and a half hours since then, have had four 2002 errors, and am currently staring at myself in position 1 in the queue knowing either I'm about to get in, or I'm stuck and about to be booted back to the end of what is an already >4000 person queue and will only get worse until after midnight tonight.

Miracle of miracles I did actually get in just now but the "oh no" moment was real when my screen went dark for a second lmao

I spent 13 hours trying to get into this game, yesterday. I can't sit at my PC the entirety of the time during queue, though; I have a 10 month old who needs my attention too. So, not only did I have to restart my queue multiple times because of that ridiculous error 2002 (I don't even understand how they can say it's on our end, when I don't have connection problems anywhere else...) but, I got into the game 2 times, the first crash I got was almost immediately when I logged in (alt tabbing while waiting for my duty queue) and then when I got back in at midnight, I got to the end of MSQ roulette, and error 9002'd on the final fight, and thrown back into the queue. I wasn't able to play the damn game until 1am CST. It's disgusting...

However, as painful as this experience has been, I do want FFXIV to succeed, and I do want to play the game. It's just hard to balance life with the state of this game.

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Originally Posted by OsirisEG

I spent 13 hours trying to get into this game, yesterday. I can't sit at my PC the entirety of the time during queue, though; I have a 10 month old who needs my attention too. So, not only did I have to restart my queue multiple times because of that ridiculous error 2002 (I don't even understand how they can say it's on our end, when I don't have connection problems anywhere else...) but, I got into the game 2 times, the first crash I got was almost immediately when I logged in (alt tabbing while waiting for my duty queue) and then when I got back in at midnight, I got to the end of MSQ roulette, and error 9002'd on the final fight, and thrown back into the queue. I wasn't able to play the damn game until 1am CST. It's disgusting...

However, as painful as this experience has been, I do want FFXIV to succeed, and I do want to play the game. It's just hard to balance life with the state of this game.

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They never said it was ONLY on your side, they've explained it multiple times how the 2002 error occurs. Short version, too many people hitting the login queue at once (I think 17,000 or 21,000 if they have brought up their backups) OR if you have a temporary packet loss. Either way, it is NOT your fault. No, you're not being punished for it even if it feels that way.

Far as random DCs the only thing YOU can do is make sure you're hardwired if possible and that you've paid your internet bill. Best situation is just that, the best scenario.

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Originally Posted by Xtro99

Is that even a confirmed thing? My system has Ghub running and I usually have no problems except for the 2002s mid queue, the information not properly displaying at the character selection screen always happens when there's a lot of traffic going through the loggin servers. My GFs machine has no Ghub in it, and she has connectivity issues added to the 2002 ones, issues that "magically" disappear when she plays early in the morning and not at peak hours, which suggests the erratic connectivity is on SEs end, considering that she DC's all the same with two different internet connections and on two different systems, so the spotty ISP as the culprit is also out of the question.

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As far as error codes, I'm not getting any of those. I just simply asked if they use the GHub because I wonder if they are experiencing the issues and have it installed. I'm wondering if they do have it if it might be contributing to the issues.

The things mentioned in that thread I linked are indeed happening to me due to the GHub.

This should be on the list of QoL things in the game outside of expansion issues. FF14 looks really good from a distance, but don't look too close and don't look in the corner over there. And the apologists would say the game needs to be shutdown for a year to fix any of these issues.

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Originally Posted by Zennia

I was queued for 4 hours...Got into the game and was happily playing and leveling my bard.
I then randomly get kicked off the game and I'm back in a 6,000 queue!! Why is there not a grace period when getting kicked off the actual game!!??! Absolute nonsense.

The 2002 errors are bad enough, but getting disconnected in game and then having to requeue is ridiculous! :mad:

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This literally just happened to me just now. Got into que of 4.2K. It got down to 2.1K, error 2002, tried to get back on twice and still error. After the third try I got back in que but it is now 4.2K again. Talk about pissed right now.

Today came home at 2:30, in queue of 4k, managed to get in at 5:48, played for 25 min got kicked out and into a queue of 6k, wont be back on tonight, so spent 25 min in game.. Its not even funny anymore..

got that error 5 min ago....5k queue ....oh well.

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Originally Posted by Kes13a

yeah, the afk people would love a grace period so they can go back to being afk in the game....

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Where do you get that he was AFK? The other day, I was actively grinding out mining mats for a delivery quest, and the game disconnected me. I couldn't even get into the queue for several minutes on account of my character being "inappropriately logged out," and when I finally managed it, I was stuck there for a couple of hours before I could play again. I still have no idea what it was that made me DC. This happened to me twice that day. I was super annoyed.

I love how the game tells me that I'm still logged in, but instead of just putting me back in the game it has to log me out so I can sit in a 3h queue. Garbage system is garbage.

I don't mind the queue, but even if this slows it down a bit, it REALLY should be added. Yeah, I get it, I might have to wait 2-3 hours to get in, but if I disconnect after waiting that long, it should give me at least 2 minutes to log back and get back to the game.

Every other game has it, and it's really only sensible.

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Originally Posted by Kes13a

how would you imagine they could monitor that?

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why would it need to be monitored? lol

I swear, every one of these threads there's always that 1 person with a half attempted non argument ready to be first response I guess just to make people angrier.

Yeah. I only found out about this yesterday when I got disconnected in game after a 3 hour queue and put back into... what was probably a 4 hour queue at that point. More time queued then playing and losing your spot immediately is awful.

It also means if someone gets disconnected in a dungeon there's no point in waiting for them: they literally can't come back. That didn't used to be the case.

It's incredibly frustrating.

Just happened to me. Waited through a 4k queue, as usual. Then played for about 1 hour. Disconnected, now back in queue behind 2.5k folks.

Sad.