I have deleted and freshly downloaded the game, updated all my windows and graphics card, reinstalled directx as well. I keep getting errors or crashing always at the launch of the game.
the error is like this;
" An unexpected error has occurred. Exiting FINAL FANTASY XIV.
" 2021-11-27_21:20
"
" ffxiv_dx11.exe+5AA03
" ffxiv_dx11.exe+D85CF0
" ffxiv_dx11.exe+D84C05
" ffxiv_dx11.exe+4F39EF
" ffxiv_dx11.exe+4F3DB5
" ffxiv_dx11.exe+4F9A6D
" ffxiv_dx11.exe+520064
" ffxiv_dx11.exe+5DB460 "
My system information is:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Yavuz\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1.C0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16305.852MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19121.852MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.266GB SYSTEM_FREEDISC_SPACE 142.891GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8050.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8152.926 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {D15BFB57-8845-46B2-82B9-CFFF89678409}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/9/2020 01:00:00
SYSTEM_SOUND Headphones (Arctis 7 Game)
SYSTEM_SOUND_DEVICE_ID {216F79B5-2CED-402A-8C93-1EB55009A65C}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/26/2021 01:00:00
SYSTEM_SOUND Headset Earphone (Arctis 7 Chat)
SYSTEM_SOUND_DEVICE_ID {75626C13-F969-46CC-A82A-88248A404B4E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/26/2021 01:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {5357230A-B9D8-4BC9-9644-1B12FF61E611}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/9/2020 01:00:00
SYSTEM_SOUND ZOWIE XL LCD (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6A7B9B71-A802-4A9C-8467-DD563EE149E0}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/23/2021 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2B03BAC0-26BA-11EC-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D57F5B0-26BA-11EC-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99679740-45CC-11EB-8003444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D581CC0-26BA-11EC-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99685A90-45CC-11EB-8004444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D5843D0-26BA-11EC-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D5891F0-26BA-11EC-8009444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3F007590-26BA-11EC-800A444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2B047E10-26BA-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2B04A520-26BA-11EC-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2B04A520-26BA-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2C25CC90-26BA-11EC-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Issue with DirectX 11 since Endwalker update. - Opera
Paint 3D
Untitled - Paint 3D
Settings
Settings
Netflix
Netflix
Inbox - Hotmail - Mail
Alarms & Clock
Alarms & Clock
Microsoft Text Input Application
chatroom - Discord
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Advanced Combat Tracker (remove only)
MSI Afterburner 4.6.3
Battle.net
Burning Crusade Classic
Visual Studio Professional 2019
CodeLite
Diablo III
FFXIV TexTools
Google Chrome
HandBrake 1.3.3
Hearthstone
Heroes of the Storm
i686-8.1.0-posix-dwarf-rt_v6-rev0
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
MuMu App Player
NetLimiter 4
OBS Studio
Overwatch
Overwolf
Adobe Photoshop 2021
PyCharm 2020.3.2
Razer Synapse
Rockstar Games Launcher
Rockstar Games Social Club
RivaTuner Statistics Server 7.3.1
StarCraft II
Steam
World of Warcraft
World of Warcraft Classic
vs_communitymsi
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Windows SDK Desktop Tools arm64
Windows IoT Extension SDK
WinRT Intellisense UAP - en-us
Windows SDK for Windows Store Apps DirectX x86 Remote
icecap_collectionresourcesx64
WinRT Intellisense PPI - en-us
Windows SDK Desktop Libs x64
Windows SDK Desktop Tools x86
Windows SDK for Windows Store Apps Libs
WinRT Intellisense IoT - Other Languages
Windows App Certification Kit SupportedApiList x86
vs_minshellinteropmsi
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133
Windows SDK for Windows Store Apps Contracts
Windows SDK Desktop Libs arm
WinAppDeploy
FINAL FANTASY XIV ONLINE
Windows SDK for Windows Store Apps Metadata
Windows SDK Facade Windows WinMD Versioned
Windows SDK DirectX x86 Remote
Microsoft Visual C++ 2019 X86 Debug Runtime - 14.28.29910
WinRT Intellisense IoT - en-us
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
icecap_collectionresources
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30133
Windows SDK Desktop Headers x86
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.29.30133
Launcher Prerequisites (x64)
Windows SDK Modern Non-Versioned Developer Tools
Windows SDK Redistributables
WinRT Intellisense Mobile - en-us
Windows Software Development Kit - Windows 10.0.19041.685
Windows IoT Extension SDK Contracts
Windows SDK for Windows Store Apps Tools
Windows SDK Desktop Headers arm
Universal CRT Extension SDK
ENE_X-JMI_HAL
TypeScript SDK
ENE_EHD_M2_HAL
Path of Exile
ENE_DRAM_RGB_AIO
Windows Team Extension SDK Contracts
vs_minshellmsi
Windows App Certification Kit x64
Universal CRT Headers Libraries and Sources
vs_vswebprotocolselectormsi
Gyazo 4.1.4.0
vs_filehandler_amd64
Windows Mobile Extension SDK
Microsoft System CLR Types for SQL Server 2019 CTP2.2
SDK ARM Redistributables
Teams Machine-Wide Installer
Windows Mobile Extension SDK Contracts
MSI Development Tools
Windows SDK
Windows SDK Desktop Libs x86
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
WinRT Intellisense UAP - Other Languages
Overwolf.Setup.VC100CRTx86.Dist
Windows SDK for Windows Store Apps Headers
Path of Exile
JetBrains ETW Service
Windows SDK ARM Desktop Tools
Windows SDK Desktop Libs arm64
vs_communitymsires
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
WD_BLACK AN1500
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
WD_BLACK D50
Windows Desktop Extension SDK Contracts
Windows SDK EULA
Universal CRT Redistributable
Windows SDK for Windows Store Apps
VS Immersive Activate Helper
Universal General MIDI DLS Extension SDK
Adobe Refresh Manager
Adobe Acrobat Reader DC
vs_devenvmsi
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
WinRT Intellisense Desktop - Other Languages
Windows SDK Signing Tools
FFXIV MarketSense
vs_FileTracker_Singleton
WinRT Intellisense Desktop - en-us
Universal CRT Tools x86
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Python Launcher
ENE_MousePad_HAL
Windows SDK Desktop Headers x64
Windows SDK Desktop Headers arm64
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual Studio Setup Configuration
icecap_collection_neutral
Windows Team Extension SDK
Microsoft Windows Desktop Runtime - 5.0.12 (x64)
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
ENE IO Driver
vs_filehandler_x86
vs_Graphics_Singletonx86
Windows Desktop Extension SDK
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Need for Speed Heat MULTi2 - ElAmigos version 1.0
vcpp_crt.redist.clickonce
Windows SDK AddOn
vs_tipsmsi
Microsoft Visual Studio Setup WMI Provider
Kits Configuration Installer
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.29.30133
MSI SDK
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
vs_minshellmsires
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Windows SDK Desktop Tools x64
Windows SDK Modern Versioned Developer Tools
SDK ARM Additions
Epic Games Launcher
WinRT Intellisense PPI - Other Languages
Windows SDK for Windows Store Managed Apps Libs
7-Zip 19.00 (x64)
AMD Ryzen Master
AutoHotkey 1.1.33.02
cFosSpeed 11.11
CPUID HWMonitor 1.43
RaiderIO 2.1.8
Genshin Impact
GShade 3.4.1
HWiNFO64 Version 6.40
Mozilla Firefox 87.0 (x64 de)
Mozilla Maintenance Service
Microsoft 365 Apps for enterprise - en-us
Riot Vanguard
SmartGuard Anti-Cheat
New World
Baldur's Gate 3
Cyberpunk 2077
STAR WARS Jedi: Fallen Order™
Red Dead Redemption 2
Hero Siege
Grand Theft Auto V
Sid Meier's Civilization VI
The Witcher 3: Wild Hunt
Don't Starve Together
Metro Exodus
Wallpaper Engine
Oxygen Not Included
Slay the Spire
Counter-Strike: Global Offensive
Tribes of Midgard
Pummel Party
Valheim
SteelSeries GG 11.2.0
TeamSpeak 3 Client
VLC media player
WinRAR 6.01 (64-bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
AMD Ryzen Master
WD_BLACK AN1500
ENE_DRAM_RGB_AIO
Python 3.9.4 Core Interpreter (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
DiagnosticsHub_CollectionService
Python 3.9.4 pip Bootstrap (64-bit)
Microsoft Update Health Tools
Microsoft .NET Host FX Resolver - 5.0.12 (x64)
ENE_X-JMI_HAL
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Windows Desktop Runtime - 5.0.12 (x64)
Python 3.9.4 Tcl/Tk Support (64-bit)
Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
NetLimiter 4
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30133
Microsoft Visual Studio Installer
Python 3.9.4 Documentation (64-bit)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2019 X64 Debug Runtime - 14.28.29910
Microsoft .NET Runtime - 5.0.12 (x64)
Application Verifier x64 External Package
Microsoft System CLR Types for SQL Server 2019 CTP2.2
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
Python 3.9.4 Standard Library (64-bit)
ENE_MousePad_HAL
VS Script Debugging Common
Windows PC Health Check
NVIDIA Graphics Driver 497.09
NVIDIA GeForce Experience 3.24.0.123
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.94
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.123
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Microsoft .NET Host - 5.0.12 (x64)
Python 3.9.4 Add to Path (64-bit)
vs_Graphics_Singletonx64
Python 3.9.4 Utility Scripts (64-bit)
Warcraft Logs Uploader 4.4.7
WD_BLACK D50
VS JIT Debugger
Python 3.9.4 Development Libraries (64-bit)
Universal CRT Tools x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Windows App Certification Kit Native Components
Microsoft .NET Core Host - 3.1.8 (x64)
icecap_collection_x64
AMD Ryzen Master SDK
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30133
Windows SDK DirectX x64 Remote
Overwolf.Setup.VC100CRTx64.Dist
Python 3.9.4 Executables (64-bit)
Python 3.9.4 Test Suite (64-bit)
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Epic Games Launcher Prerequisites (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003734
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00001FA0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001D88
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001700
C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 00000438
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000A0C
C:\Program Files\SteelSeries\GG\SteelSeriesEngine.exe 000048C0
C:\Program Files\WindowsApps\9426MICRO-STARINTERNATION.DragonCenter_2.0.119.0_x64__kzh8wxbdkxb8p\DCv2\DCv2.exe 00000958
C:\Program Files\WindowsApps\Microsoft.MSPaint_6.2105.4017.0_x64__8wekyb3d8bbwe\PaintStudio.View.exe 00004930
C:\Program Files\WindowsApps\Microsoft.WindowsAlarms_10.2101.28.0_x64__8wekyb3d8bbwe\Time.exe 00004754
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003140
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlook.exe 000047D4
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 000047A4
C:\Users\Yavuz\AppData\Local\DiscordPTB\app-1.0.1010\DiscordPTB.exe 000048D0
C:\Users\Yavuz\AppData\Local\Discord\app-1.0.9003\Discord.exe 00002934
C:\Users\Yavuz\AppData\Local\NhNotifSys\nahimic\nahimicNotifSys.exe 00000E14
C:\Users\Yavuz\AppData\Local\Programs\Opera GX\81.0.4196.61\opera_crashreporter.exe 00001868
C:\Users\Yavuz\AppData\Local\Programs\Opera GX\opera.exe 00004D74
C:\Users\Yavuz\AppData\Roaming\Yandex\YandexDisk2\3.2.14.4431\YandexDisk2.exe 000015D4
C:\Windows\Explorer.EXE 00001C44
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000010A8
C:\Windows\System32\RuntimeBroker.exe 00000C90
C:\Windows\System32\SecurityHealthSystray.exe 00003ACC
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001D70
C:\Windows\System32\smartscreen.exe 00002E44
C:\Windows\System32\svchost.exe 00004DB4
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00003C14
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00000020
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00001FF8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000012DC
C:\Windows\system32\ApplicationFrameHost.exe 00002CF8
C:\Windows\system32\DllHost.exe 00002E3C
C:\Windows\system32\SettingSyncHost.exe 00002AD8
C:\Windows\system32\conhost.exe 00004984
C:\Windows\system32\sihost.exe 00002684
C:\Windows\system32\svchost.exe 00001E4C
C:\Windows\system32\taskhostw.exe 00002FF8
C:\Windows\system32\wwahost.exe 00001B00
Game crashes with DX11 errors after EW update
Printable View
-
12-04-2021, 12:05 AMXagevGame crashes with DX11 errors after EW update
-
12-04-2021, 12:11 AMLarirawielHey, you have an old Windows 10 version.Quote:
Originally Posted by Xagev
Make an upgrade to 19044. You can do it with Windows Update or with a tool from Microsoft:
https://go.microsoft.com/fwlink/?LinkID=799445
Cheers -
12-04-2021, 12:25 AMXagevQuote:
Originally Posted by Larirawiel
My windows version is 19044
Problem is with DX11
You guys need to patch this but for now DX9 works.
Dxdiag shows as follows;
------------------
System Information
------------------
Time of this report: 12/3/2021, 16:22:51
Machine name: DESKTOP-76PVRB1
Machine Id: {F5D7473F-6CD0-48E7-A637-B94C25C1CDD7}
Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7C37
BIOS: 1.C0 (type: UEFI)
Processor: AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16306MB RAM
Page File: 10009MB used, 9112MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode
------------ -
12-04-2021, 12:31 AMLarirawiel
OK, then try this:
https://www.reddit.com/r/ffxiv/comme...er_use_441khz/
Cheers -
12-04-2021, 12:38 AMXagev
First of all @Larirawiel thank you for really fast replies
But that didn't work as well on DX11
For now I'll use DX9 to play since it works without a hitch, and I advise others to switch to that for the time being,
As ques are long I will try to fix DX11 issues in the future
Again thank you very much @Larirawiel, hope you have a good day :)) -
12-04-2021, 01:01 AMwoodpipes
im having issues on both versions of the game. dx11 i get the dx 11 errors everyone else is getting. on dx9 i get into the game and my CPU spikes horribly and i get a runtime error and then crash.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\brend\OneDrive\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 9 5900X 12-Core Processor (24 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 12
SYSTEM_BIOS 2.80
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65461.391MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 75189.391MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.157GB SYSTEM_FREEDISC_SPACE 503.972GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 1862.857GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY6
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24348.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32730.695 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_a316fd2790791cc1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_a316fd2790791cc1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_a316fd2790791cc1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_a316fd2790791cc1\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7247
SYSTEM_GRAPHICS_DRIVER_DATE 10/25/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (Arctis Pro Wireless Game)
SYSTEM_SOUND_DEVICE_ID {F1F2DF76-3DAE-441F-80FA-BAB8147E3AD9}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 19:00:00
SYSTEM_SOUND Headset Earphone (Arctis Pro Wireless Chat)
SYSTEM_SOUND_DEVICE_ID {D5E5A7C6-E97F-4ABB-87FA-02892388E42A}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 19:00:00
SYSTEM_SOUND ROG XG27UQR (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {34628D81-A8C0-48EC-94CA-615F9DDDA433}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/2/2021 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A4EFCA0-06A2-11EC-8001444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE RGB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87D79720-F9FC-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A4F4AC0-06A2-11EC-8002444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE RGB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87D7BE30-F9FC-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87D7BE30-F9FC-11EB-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87D7E540-F9FC-11EB-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A4F4AC0-06A2-11EC-8003444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE RGB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {740B7D00-EC79-11EB-800A444553540000}
SYSTEM_INPUT_NAME Arctis Pro Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {740BA410-EC79-11EB-800B444553540000}
SYSTEM_INPUT_NAME Arctis Pro Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {740BA410-EC79-11EB-800C444553540000}
SYSTEM_INPUT_NAME Arctis Pro Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A4F4AC0-06A2-11EC-8004444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE RGB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
- FINAL FANTASY XIV Forum — Mozilla Firefox
GeForce Experience
Slack | cloudops | Casper
NVIDIA GeForce Overlay
Microsoft Text Input Application
Mail
Inbox - Gmail - Mail
Settings
Settings
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
AMD Chipset Software
Battle.net
Burning Crusade Classic
Diablo II Resurrected
Google Chrome
Microsoft Edge
Microsoft Edge Update
Origin
Overwolf
Steam
Ubisoft Connect
World of Warcraft Classic Era
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29913
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
UE4 Prerequisites (x64)
Epic Games Launcher
FINAL FANTASY XIV ONLINE
Epic Online Services
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Launcher Prerequisites (x64)
ENE_X-JMI_HAL
ENE_EHD_M2_HAL
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913
ENE_DRAM_RGB_AIO
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913
Intel® Software Installer
AMD PCI Driver
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
WD_BLACK AN1500
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
AMD Ryzen Balanced Driver
WD_BLACK D50
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
AMD SBxxx SMBus Driver Alpha
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Promontory_GPIO Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ENE_MousePad_HAL
AMD_Chipset_Drivers
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
AMD GPIO2 Driver
MSI SDK
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Destiny 2
Halo Infinite
ANVIL
Warframe
The Witcher 3: Wild Hunt
Deep Rock Galactic
Slay the Spire
Killsquad
Sublime Text 3
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
WD_BLACK AN1500
ENE_DRAM_RGB_AIO
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
ENE_X-JMI_HAL
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Documentation Manager
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
ENE_MousePad_HAL
Windows PC Health Check
NVIDIA Graphics Driver 472.47
NVIDIA GeForce Experience 3.24.0.123
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.123
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
WD_BLACK D50
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Core Host - 3.1.8 (x64)
AMD Ryzen Master SDK
Microsoft Update Health Tools
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Epic Games Launcher Prerequisites (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000027A8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000594
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000412C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 000040C8
C:\Program Files\LGHUB\lghub.exe 000039E4
C:\Program Files\LGHUB\lghub_agent.exe 000034D4
C:\Program Files\LGHUB\logi_crashpad_handler.exe 0000344C
C:\Program Files\Mozilla Firefox\firefox.exe 00004E80
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 0000237C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00000A60
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00003544
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002564
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21092.10731.0_x64__8wekyb3d8bbwe\Video.UI.exe 00001C38
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlook.exe 000041CC
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 0000418C
C:\Users\brend\AppData\Local\Microsoft\OneDrive\21.220.1024.0005\FileCoAuth.exe 00000734
C:\Users\brend\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000022AC
C:\Users\brend\AppData\Local\slack\app-4.22.0\slack.exe 0000324C
C:\Windows\Explorer.EXE 00001BE4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002898
C:\Windows\System32\CompPkgSrv.exe 00000F8C
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_01042bb7f11c17c4\RtkAudUService64.exe 00001A1C
C:\Windows\System32\RuntimeBroker.exe 000032FC
C:\Windows\System32\SecurityHealthSystray.exe 0000327C
C:\Windows\System32\SystemSettingsBroker.exe 000039DC
C:\Windows\System32\oobe\UserOOBEBroker.exe 00004004
C:\Windows\System32\smartscreen.exe 00003E00
C:\Windows\System32\svchost.exe 00001DAC
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002B3C
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000257C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000021A8
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002880
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003A98
C:\Windows\system32\ApplicationFrameHost.exe 0000306C
C:\Windows\system32\DllHost.exe 000021FC
C:\Windows\system32\SettingSyncHost.exe 000028AC
C:\Windows\system32\conhost.exe 00002814
C:\Windows\system32\sihost.exe 00000EFC
C:\Windows\system32\svchost.exe 0000323C
C:\Windows\system32\taskhostw.exe 00001290
C:\Windows\system32\wbem\unsecapp.exe 00003804 -
12-04-2021, 01:05 AMwoodpipes
looks like the launcher is reporting the incorrect version of windows btw, this is the version my OS reports --
Edition Windows 10 Home
Version 21H2
Installed on 7/24/2021
OS build 19044.1348
Experience Windows Feature Experience Pack 120.2212.3920.0 -
12-04-2021, 01:11 AMAco505This is exactly what's happening to me, as I laid out in my own post, with the addition of terribly distorted and crackling audio. I have a feeling it's related to audio stuff due to the Embody tech. Hope they fix it asap...Quote:
Originally Posted by woodpipes
My sound works fine with Directx 11 if I use my monitor and not my wireless headphones. However, there's a very long queue in my server right now, so I can't test how it is ingame. -
12-04-2021, 01:18 AMPingTingSame for me...
I get the same error.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\claes\OneDrive\Dokument
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64 bitar (6.2, version 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz (6 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 2603
SYSTEM_LANGUAGE svenska. Nationell inställning: svenska
SYSTEM_MEMORY 16300.285MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18732.285MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 475.669GB SYSTEM_FREEDISC_SPACE 207.355GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY11
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5991.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8150.143 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engelska
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY12
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5991.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8150.143 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engelska
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND ASUS VP28U (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {87E9EAE1-D6E6-4A05-83BF-258F6ADAFCDB}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
SYSTEM_SOUND_DRIVER_LANGUAGE Engelska
SYSTEM_SOUND_DRIVER_DATE 9/23/2021 01:00:00
SYSTEM_SOUND Digital utgång (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F5C3435D-CC71-45E2-B185-4FA732022564}
SYSTEM_SOUND_DEVICE_NAME
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8549
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 10/2/2018 01:00:00
SYSTEM_SOUND Högtalare (JBL Quantum 400 Game)
SYSTEM_SOUND_DEVICE_ID {CB2135DD-81E3-43AE-8D44-B3D17346D790}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE Engelska
SYSTEM_SOUND_DRIVER_DATE 8/26/2021 01:00:00
SYSTEM_SOUND Hörlurar på headset (JBL Quantum 400 Chat)
SYSTEM_SOUND_DEVICE_ID {6B3CD43E-B830-4777-8171-8596C5E467E2}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE Engelska
SYSTEM_SOUND_DRIVER_DATE 8/26/2021 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tangentbord
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {86D079F0-380E-11EC-8001444553540000}
SYSTEM_INPUT_NAME Quantum 400
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {32833290-A668-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {328380B0-A668-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3283A7C0-A668-11EA-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {86D0A100-380E-11EC-8002444553540000}
SYSTEM_INPUT_NAME Quantum 400
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3283CED0-A668-11EA-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F61BF000-A697-11EA-8006444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5B7F2A00-42D1-11EA-8001444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE RGB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5B80B0A0-42D1-11EA-8002444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE RGB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5B814CE0-42D1-11EA-8003444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE RGB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1A8AC630-4573-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5B81C210-42D1-11EA-8004444553540000}
SYSTEM_INPUT_NAME Corsair STRAFE RGB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F61BC8F0-A697-11EA-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Game crashes with DX11 errors after EW update - Reply to Topic - Google Chrome
Inställningar
Uppdateringsassistenten för Windows 10
Enhetshanteraren
NVIDIA GeForce Overlay
E-post
Inkorgen - Hotmail - E-post
Microsoft Text Input Application
GeForce Experience
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Battle.net
Glyph
RIFT
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Razer Synapse
World of Warcraft
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
F-Secure SAFE
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Intel(R) Trusted Connect Services Client
Intel(R) Trusted Connect Service Client x86
Uppdateringsassistenten för Windows 10
Realtek High Definition Audio Driver
Microsoft VC++ redistributables repacked.
Intel® Chipset Device Software
Guild Wars 2
Intel(R) Management Engine Components
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Intel(R) Management Engine Driver
Intel(R) Management Engine Components
Windows datorhälsokontroll
Intel(R) Chipset Device Software
Intel(R) Management Engine Components
NVIDIA Grafikdrivrutin 497.09
NVIDIA GeForce Experience 3.24.0.123
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX systemprogramvara 9.21.0713
NVIDIA-uppdatering 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD audiodrivrutin 1.3.38.94
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.123
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.39.0.0
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
Intel(R) Trusted Connect Service Client x64
Microsoft VC++ redistributables repacked.
Windows datorhälsokontroll
Microsoft Update Health Tools
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\F-Secure\SAFE\Ultralight\http\1637061456\nif2_ols_ca.exe 00001F00
C:\Program Files (x86)\F-Secure\SAFE\fshoster32.exe 00002158
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003EC0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000231C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 000035A8
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 0000324C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002018
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\CefSharp.BrowserSubprocess.exe 000008DC
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 0000305C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001F50
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000414C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 0000162C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 0000440C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002D00
C:\Program Files\WindowsApps\AppleInc.iTunes_12122.2.54019.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe 00003388
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 0000359C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 000037E4
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000032E0
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002AE0
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00002C8C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 000041FC
C:\Users\claes\AppData\Local\Discord\app-1.0.9003\Discord.exe 00000BDC
C:\Users\claes\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00000C94
C:\WINDOWS\Explorer.EXE 00001CF8
C:\WINDOWS\System32\svchost.exe 00001F38
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002950
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001678
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002358
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 0000271C
C:\WINDOWS\system32\ApplicationFrameHost.exe 000042A0
C:\WINDOWS\system32\DllHost.exe 00003F0C
C:\WINDOWS\system32\SettingSyncHost.exe 00002A78
C:\WINDOWS\system32\cmd.exe 00003BB4
C:\WINDOWS\system32\conhost.exe 00003BCC
C:\WINDOWS\system32\sihost.exe 00000910
C:\WINDOWS\system32\svchost.exe 0000377C
C:\WINDOWS\system32\taskhostw.exe 00001BD0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002B5C
C:\Windows\System32\RuntimeBroker.exe 00000114
C:\Windows\System32\SecurityHealthSystray.exe 000005CC
C:\Windows\System32\oobe\UserOOBEBroker.exe 000043D0
and this is what my PC says i run on..
Windows 10 Home
21H2
2020-08-02
19044.1387
Windows Feature Experience Pack 120.2212.3920.0 -
12-04-2021, 01:52 AMmsarkaExactly the same here, with the terrifying audio. I've been at this all day, reinstalling for a third time now, but I've completely reinstalled my drivers now, so I'll see how it works after this. If it's still broken after this, I'll just have to play on DX9 until there's a fix..Quote:
Originally Posted by Aco505
-
12-04-2021, 02:02 AMExorcized
Change your default Audio Output to ARCTIS GAME and NOT ARCTIS CHAT. I've been having all of the same issues and this fixed everything for me
-
12-04-2021, 02:36 AMwoodpipes
wow thank you....this worked.
-
12-04-2021, 02:37 AMRawis
Switching default audio did not work.
-
12-04-2021, 03:36 AMmsarka
Per reddit;
"Okay so I see many players had this problem including me, the launcher doesn't update it so it keeps restarting. I fixed this by manually updating the launcher all you have to do is go to Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\ open up FFXIV_BOOT.cfg and open it in notepad you will find BootVersionCheckMode 0, change it to 1 and save, then start the launcher and it should work."
Which, made the error stop showing up for me, but the audio is still SUPER corrupt and it ended up crashing after a few moments. No swap of sound output did anything.
Edit: Nevermind, the error is back like nothing changed again. -
12-04-2021, 03:45 AMXagevTHIS WORKS !!!Quote:
Originally Posted by Exorcized
IF YOU'RE USING ARCTIS HEADSETS from STEELSERIES use "ARCTIS GAME" as default !!! -
12-04-2021, 09:17 AMAriadneIoanna
I still having this same issue, can run the game at DirectX 9 but always crashed/not responding and infinite blackscreen before PG13 logo came up when running on DirectX 11. I didn't use any ARCTIS hardware, tried changing to headphones audio as well, but still didn't worked. Anyone that got the issue have any other solution?
-
12-04-2021, 10:38 AMAneiraWind
Getting a weird sound crackle when opening up the game on DX11, but sound just fine on DX9...
I was just and always been playing on dx11 for years, anyone know what might be going on?
Been at it since 5am. Tried everything, reinstalled, treid voice meter, tried other voice plugins, drivers are updated. Switched usb ports, tried my soundbar..speakers..headset..nothing. dx11 audio is fucked up. -
12-05-2021, 02:49 AMGunloeth
Had the same error messages! I should have looked at your wise suggestion before trying a fresh install and only after it failed again trying to deactive DX11. Ah! Hindsight is 20/20 isn't it! I'm also glad that it isn't just me, as horrible as that sounds. Let's hope a hotfix is possible soon.
-
12-10-2021, 08:36 AMHoshikoJBL Quantum 800 crashing FFXIV in Direct X 11
I'm having the same issue here.
I was actively playing XIV when I turned on my new headphones. The game immediately crashed with a Direct X error.
Now, I cannot get past the login screen using the "Play" button. The game immediately crashes with the error.
If I disable Direct X 11, I can get past this point. The queue is horrible, so I can't get online to try turning off the new embody options for further testing.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\starr\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 2600 Six-Core Processor (12 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F1 Y1
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8140.684MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 13516.684MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.457GB SYSTEM_FREEDISC_SPACE 89.221GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1861.652GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4040.684 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4070.342 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 3200 x 1800 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0355861.inf_amd64_25cdb6edf7d0d829\B355199\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0355861.inf_amd64_25cdb6edf7d0d829\B355199\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0355861.inf_amd64_25cdb6edf7d0d829\B355199\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0355861.inf_amd64_25cdb6edf7d0d829\B355199\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.15029.27017
SYSTEM_GRAPHICS_DRIVER_DATE 5/14/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 4 - SAMSUNG (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {3ECB651E-79EF-4E76-9575-CD6F0F1F18B5}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.12
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/9/2019 19:00:00
SYSTEM_SOUND Headset Earphone (JBL Quantum 800 Chat)
SYSTEM_SOUND_DEVICE_ID {68EFCC63-A51A-4F89-96CE-581DA2AD6171}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 19:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {E5089D08-7CF9-4904-B7C6-58E14277B731}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/13/2019 19:00:00
SYSTEM_SOUND Speakers (JBL Quantum 800 Game)
SYSTEM_SOUND_DEVICE_ID {AD9B8CD7-4032-42AC-A2F4-5A25D682A4A6}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 19:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {D4354720-6862-45A6-9515-23C5AED2B235}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/13/2019 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9B2C5D70-D2CF-11E9-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {152848D0-58D6-11EC-8001444553540000}
SYSTEM_INPUT_NAME Hid Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4D71030-1879-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4D75E50-1879-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3AF0B30-D2CC-11E9-8007444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4D75E50-1879-11EC-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3B8F640-D2CC-11E9-8008444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4D78560-1879-11EC-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9B366F90-D2CF-11E9-8003444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
FINAL FANTASY XIV
Game crashes with DX11 errors after EW update — Mozilla Firefox
Inbox (37) - Gmail — Mozilla Firefox
Photos
JBL Quantum800
Microsoft Text Input Application
Scan 2.jpeg - Photos
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Steam
TeamViewer
Lernout & Hauspie TruVoice American English TTS Engine
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
my editor v6
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40649
4K Video Downloader
Launcher Prerequisites (x64)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40649
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
GoTo Opener
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40649
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Epic Games Launcher
AutoHotkey 1.1.33.10
GIMP 2.10.12
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
WAKFU
VLC media player
4K Video Downloader
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40649
Microsoft Update Health Tools
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
AMD Product Verification Tool version 1.0.4.8
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40649
Windows PC Health Check
Immerse Gamepack FINAL FANTASY XIV Edition version 1.0.3.10
Lenovo Bluetooth with Enhanced Data Rate Software
Epic Games Launcher Prerequisites (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001864
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001F94
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00003388
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 000021D4
C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe 00002588
C:\Program Files\Lenovo\Bluetooth Software\BTWUIExt.exe 00002F68
C:\Program Files\Lenovo\Bluetooth Software\BtStackServer.exe 000025C4
C:\Program Files\Mozilla Firefox\firefox.exe 00000BAC
C:\Program Files\WindowsApps\AppleInc.iTunes_12122.2.54019.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe 00002564
C:\Program Files\WindowsApps\Microsoft.Office.Desktop_16051.14527.20276.0_x86__8wekyb3d8bbwe\Office16\SDXHelperBgt.exe 0000062C
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00001E20
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.120.0_x64__8wekyb3d8bbwe\YourPhone.exe 000020F8
C:\Users\starr\Downloads\DS4Windows\DS4Windows.exe 00002630
C:\WINDOWS\Explorer.EXE 000019E0
C:\WINDOWS\SysWOW64\RunDll32.exe 00003020
C:\WINDOWS\System32\svchost.exe 00002384
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001ED0
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001CEC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002370
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001E40
C:\WINDOWS\system32\DllHost.exe 00001C7C
C:\WINDOWS\system32\SettingSyncHost.exe 00002104
C:\WINDOWS\system32\sihost.exe 0000167C
C:\WINDOWS\system32\svchost.exe 00001E78
C:\WINDOWS\system32\taskhostw.exe 0000187C
C:\Windows\System32\CompPkgSrv.exe 00002A1C
C:\Windows\System32\GameBarPresenceWriter.exe 000025F8
C:\Windows\System32\RtkAudUService64.exe 000024B4
C:\Windows\System32\RuntimeBroker.exe 000003CC
C:\Windows\System32\SecurityHealthSystray.exe 000006E4
C:\Windows\System32\oobe\UserOOBEBroker.exe 00002B90
C:\Windows\System32\smartscreen.exe 00001C54 -
12-10-2021, 09:43 AMjkrissame issue starting today
The game barely opens and crashes with the same different dx11 errors.
Is impossible to play.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument D:\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home Single Language 64 bits (6.2, Compilação 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz (8 CPUs), ~2.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BGCN33WW
SYSTEM_LANGUAGE português (Configuração regional: português)
SYSTEM_MEMORY 8072.238MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 17800.238MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 488.600GB SYSTEM_FREEDISC_SPACE 160.484GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 441.665GB SYSTEM_FREEDISC_SPACE 10.099GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4036.119 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d7403bad0b41f2bd\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d7403bad0b41f2bd\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d7403bad0b41f2bd\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d7403bad0b41f2bd\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.8729
SYSTEM_GRAPHICS_DRIVER_DATE 7/19/2021 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 7032 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvlti.inf_amd64_8e4063952396e92b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlti.inf_amd64_8e4063952396e92b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlti.inf_amd64_8e4063952396e92b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlti.inf_amd64_8e4063952396e92b\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/25/2021 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Alto-falantes (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {4BEFEEA5-E206-4F47-99C2-E4DDE51FDD3F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8921.1
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 3/19/2020 21:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7B39FCF0-4FA8-11EB-8004444553540000}
SYSTEM_INPUT_NAME Generic USB Joystick
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {234CD530-4FA8-11EB-8003444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Game crashes with DX11 errors after EW update - Reply to Topic - Google Chrome
NVIDIA GeForce Overlay
Microsoft Text Input Application
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Anti-Twin (Installation 20/02/2021)
Dropbox
foobar2000 v1.6.4
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Steam
Lenovo Vantage Service
AOMEI Partition Assistant Demo Edition 7.5.1
Dropbox Update Helper
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.27.29016
Windows PE x86 x64
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Windows System Image Manager on amd64
Software de dispositivo do Chipset Intel®
Kit de Avaliação e Implantação do Windows - Windows 10
WD Drive Utilities
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016
Ashampoo WinOptimizer 18
Windows PE x86 x64 wims
Windows Deployment Tools
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016
Toolkit Documentation
Microsoft Windows Desktop Runtime - 5.0.9 (x64)
Ashampoo Burning Studio 21
Windows Deployment Customizations
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Kits Configuration Installer
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.27.29016
WD Security
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Windscribe
7-Zip 19.00 (x64)
Krita (x64) 4.4.5
Mozilla Firefox (x64 pt-BR)
Mozilla Maintenance Service
Microsoft 365 - pt-br
Pillars of Eternity
FINAL FANTASY IV
FINAL FANTASY IV: THE AFTER YEARS
FINAL FANTASY XII THE ZODIAC AGE
VLC media player
WinRAR 6.00 (64-bit)
Intel(R) Chipset Device Software
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c:\Program Files\Ashampoo\Ashampoo Backup Pro 14\bin\oxHelper.exe 00000E58 -
12-10-2021, 12:22 PMjkris
Just to add something, trying to contact support over this, they tried to close my issue because it was solved when it wasn't, I can't open the game, after saying I was still unable to play they just sent me the same ridiculous automatic text from the same text from their first reply and other completely unraleted info about queue delays which have nothing to do with it.
So again my drivers are updated, trying dx9 crashes the game worse, game settings weren't at max, I can't try with other character because game doesn't open, overlay is not used, etc. -
12-11-2021, 10:53 AMToorXThank you so much!!! I went down the gauntlet chasing this issue, even redownloaded the game, before I saw your post and noticed that my audio output somehow got set to "Arctis Chat". The game really shouldn't crash in this scenario, very ugly and will confuse some people. This should have been a "why doesn't my sound work?" issue.Quote:
Originally Posted by Exorcized
-
12-11-2021, 11:12 AMColoeus
I've been having the same problem (DX11 errors on launch) since EW. It seems to occur completely at random. Switching to DX9 allows me to log in but the game crashes just a few moments later. Switching back to DX11 solves the issue temporarily. Square Enix needs to fix this...
-
12-11-2021, 05:03 PMCalistralSame Issue`
Hello,
I've been having the same issue since about 48hrs after EW was released. Sit through the que to log in, then get kicked out within a few minutes.
Always get the same msg:
An unexpected error has occurred. Exiting FINAL FANTASY XIV. 2021-11-27_1420
ffxiv_dx11.exe + 1385008
ffxiv_dx11.exe + 13857FE
ffxiv_dx11.exe + 138A0C5
ffxiv_dx11.exe + 47640C
ffxiv_dx11.exe + 19CDE2
ffxiv_dx11.exe + 1455619
KERNAL32.DLL + 154E0
ntdll.dll + 485B
I have tried the suggestions about changing the sound from Arctus, but not having or using that series i have been unable to find it.
Also tried to roll back directx, as is currently directx 12, but I must be missing something as i cannot.
Would anyone have any further suggestions?
I am currently reloading the game for the 3rd time today and have made sure the drivers are all upto date. -
12-13-2021, 11:29 PMHewittSiverthread
I got the exact same problem as @Aco505.
I have been having this problem since the implemented the Endwalker patch.
Hope you are working on it, cause it kicks me out when running the game, dont matter where i am or even if i am waiting to login.
It doesnt let me pass the launcher without enabling DX-11.
Please fix it asap. -
12-14-2021, 04:28 AMObi-one
I have too experiencing the same issue.
Have not had a single crash in 3 months of playtime before the Endwalker release , nowadays I get crash 1hour into playtime...
I'm so tired of sitting in queues after a crash..
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
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FINAL FANTASY XIV
Steam
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FINAL FANTASY XIV Online
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G:\Steam\steam.exe 00001454 -
12-14-2021, 07:08 AMGwenorai
Same issues; directX errors started popping up after the patch. I've tried multiple 'fixes' that have been suggested in previous posts: both here, Reddit and the AMD forums.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Gwenorai\OneDrive\Documents
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SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.894GB SYSTEM_FREEDISC_SPACE 271.780GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.001GB SYSTEM_FREEDISC_SPACE 1325.217GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.480GB SYSTEM_FREEDISC_SPACE 733.135GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8151.906 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8149.951 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (29Hz)
SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13025.5005
SYSTEM_GRAPHICS_DRIVER_DATE 10/5/2021 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1 - ASUS PB287Q (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {746372D9-F146-49BB-80FD-EF73535A5BB0}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.21
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/13/2021 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4CE6FA40-F523-4F28-9C7D-E310A791A2FF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9205.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/13/2021 00:00:00
SYSTEM_SOUND Speakers (Yeti Stereo Microphone)
SYSTEM_SOUND_DEVICE_ID {A983015A-1EB2-4C3F-9FFE-16D8D6E7D435}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/26/2021 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D01BC360-3C76-11EB-800C444553540000}
SYSTEM_INPUT_NAME Virtual Input Device for reWASD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 52 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {500D3630-3C77-11EB-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {23C8A630-3C73-11EB-8009444553540000}
SYSTEM_INPUT_NAME Corsair K70R Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23C83100-3C73-11EB-8003444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23C8F450-3C73-11EB-800A444553540000}
SYSTEM_INPUT_NAME ophone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23C91B60-3C73-11EB-800B444553540000}
SYSTEM_INPUT_NAME ophone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23C7E2E0-3C73-11EB-8002444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23C83100-3C73-11EB-8004444553540000}
SYSTEM_INPUT_NAME Commander PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8AA73070-5C29-11EC-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8AA7CCB0-5C29-11EC-8002444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8AA7F3C0-5C29-11EC-8003444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8AA868F0-5C29-11EC-8004444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
iCUE
Cortana
Mail
Microsoft Text Input Application
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
AMD Chipset Software
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon IJ Scan Utility
Creation Kit: Skyrim
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Origin
Steam
The Elder Scrolls Online
Wrye Bash
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Mass Effect Legendary Edition
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
AURA Service
ASUS MousePad HAL
GALAX GAMER RGB
wtfast 4.16
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
ASUS Framework Service
AURA lighting effect add-on
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
ASUS MB Peripheral Products
ASUS AURA Odd Component
ROG Live Service
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Lightshot-5.5.0.7
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
ASUS GLCKIO2 Driver
ENE_EHD_ASM_HAL
AURA Service
ASUS Mouse HAL
The Sims™ 4
The Sims™ 4 Paranormal Stuff Pack
The Sims™ 4 Snowy Escape
Java Auto Updater
ASUS AURA VGA Component
Kingston AURA DRAM Component
ASUS Keyboard HAL
AURA
ASUS GLCKIO2 Driver
Universal Holtek RGB DRAM
Mass Effect™: Andromeda
AMD PCI Driver
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
Patriot Viper M2 SSD RGB
Corsair AURA DRAM Component
ASUS Motherboard
ASUS AURA Display Component
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
WD_BLACK AN1500
AMD Ryzen Balanced Driver
ASUS AURA Extension Card HAL
ASUS Update Helper
AMD SBxxx SMBus Driver
AMD_Chipset_Drivers
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
ExitLag version 4.201
ASUS AURA Headset Component
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.16.0
ASUS AIOFan HAL
PHISON HAL
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
ENE RGB HAL
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Windows Desktop Runtime - 3.1.10 (x64)
AURA DRAM Component
Patriot Viper DRAM RGB
AMD GPIO2 Driver
ASUS Framework Service
ENE_EHD_M2_HAL
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
ENE_DRAM_RGB_AURA42
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Vortex
7-Zip 19.00 (x64)
AMD Software
Avast Premium Security
Avast Battery Saver
Avast Cleanup Premium
Avast Driver Updater
CPUID HWMonitor 1.44
Microsoft 365 - en-us
reWASD
Kingdoms of Amalur: Re-Reckoning
Baldur's Gate 3
Mass Effect™ Legendary Edition
DARK SOULS™: Prepare To Die Edition
Fallout: New Vegas
Skyrim Script Extender (SKSE)
DARK SOULS™ III
Fallout 4
FINAL FANTASY XIV Online
Stardew Valley
Wallpaper Engine
The Elder Scrolls V: Skyrim Special Edition
Sekiro™: Shadows Die Twice
Valheim
GALAX GAMER RGB
WD_BLACK AN1500
ASUS Keyboard HAL
Canon MG5400 series MP Drivers
ASUS Mouse HAL
Microsoft Windows Desktop Runtime - 3.1.10 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
AMD DVR64
Patriot Viper DRAM RGB
Java 8 Update 281 (64-bit)
Microsoft Update Health Tools
ASUS AURA Extension Card HAL
Malwarebytes version 4.4.10.144
Corsair AURA DRAM Component
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AURA DRAM Component
Microsoft .NET Core Runtime - 3.1.10 (x64)
Microsoft .NET Core Host - 3.1.10 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
Kingston AURA DRAM Component
ASUS AURA VGA Component
ASUS MousePad HAL
Microsoft .NET Core Host FX Resolver - 3.1.10 (x64)
Universal Holtek RGB DRAM
RyzenMasterSDK
AMD Settings
Patriot Viper M2 SSD RGB
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
PHISON HAL
CORSAIR iCUE 4 Software
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
ASUS AURA Headset Component
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
ASUS AURA Display Component
AMD WVR64
Windows PC Health Check
ASUS AURA Odd Component
ENE_DRAM_RGB_AURA42
ASUS MB Peripheral Products
AURA lighting effect add-on x64
Branding64
ENE_EHD_ASM_HAL
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
ASUS AURA Motherboard HAL
ENE RGB HAL
ASUS AIOFan HAL
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
ARMOURY CRATE Lite Service
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00000530
C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe 000049F0
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000013C8
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00002730
C:\Program Files\Avast Software\Avast\AvastUI.exe 00002690
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 000033FC
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUEDevicePluginHost.exe 00002D50
C:\Program Files\Google\Chrome\Application\chrome.exe 0000357C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 00004304
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 000047FC
C:\Program Files\WindowsApps\Microsoft.GamingApp_2112.1001.10.0_x64__8wekyb3d8bbwe\XboxAppServices.exe 00004AA4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhone.exe 00000EE4
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlook.exe 0000271C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001748
C:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000051EC
C:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000037F0
C:\Users\Panda\AppData\Local\Discord\app-1.0.9003\Discord.exe 000048BC
C:\Users\Panda\AppData\Local\Microsoft\OneDrive\21.230.1107.0004\FileCoAuth.exe 00003C0C
C:\Users\Panda\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00004760
C:\Windows\System32\RuntimeBroker.exe 00003F3C
C:\Windows\System32\SecurityHealthSystray.exe 000004D0
C:\Windows\System32\oobe\UserOOBEBroker.exe 000034DC
C:\windows\Explorer.EXE 000020D0
C:\windows\System32\svchost.exe 00003DF0
C:\windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00000900
C:\windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00005180
C:\windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002180
C:\windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000052B4
C:\windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002CA4
C:\windows\system32\ApplicationFrameHost.exe 000034BC
C:\windows\system32\DllHost.exe 00003FA8
C:\windows\system32\SettingSyncHost.exe 00004ACC
C:\windows\system32\backgroundTaskHost.exe 00001244
C:\windows\system32\conhost.exe 00000FC4
C:\windows\system32\sihost.exe 00002BE0
C:\windows\system32\svchost.exe 00000BD0
C:\windows\system32\taskhostw.exe 00001650
D:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003B3C
D:\Steam\steam.exe 00001D28
D:\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 00003DF4
D:\reWASD\reWASDEngine.exe 000016C0 -
12-19-2021, 08:13 AMChellaFeathers
I've been having this exact issue. I reinstalled for the 4th time last night and was able to get into the game on DX11 for about 12 minutes. Audio was eldritch horror garbles. Crashed while loading into my house and got an error:
"The Instruction at 0x00007FFAEA038191 referenced memory at 0x000000000000108. The memory could not be read."
After that it continued to crash as soon as I launched the game. No error, just full shut down of game.
I can play in DX9 but it's very rough. Many NPCs don't even load.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Neena\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz (12 CPUs), ~4.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS A.A0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16305.691MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 21169.691MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.398GB SYSTEM_FREEDISC_SPACE 612.772GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.004GB SYSTEM_FREEDISC_SPACE 2872.359GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12143.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8152.846 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9613
SYSTEM_GRAPHICS_DRIVER_DATE 10/5/2021 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12143.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8152.846 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_c903e327075f556c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9613
SYSTEM_GRAPHICS_DRIVER_DATE 10/5/2021 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Acer XF270H B (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {EFE11B3E-DB79-4574-B713-F344E6FA9A1D}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.92
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/10/2021 17:00:00
SYSTEM_SOUND Headphones (8- Arctis 7 Game)
SYSTEM_SOUND_DEVICE_ID {3850C8E6-6EEC-4883-9274-888D645C5E4E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 17:00:00
SYSTEM_SOUND Headset Earphone (8- Arctis 7 Chat)
SYSTEM_SOUND_DEVICE_ID {423647F2-70BE-49CF-9A2D-7BD946688EE7}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 17:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {562C968C-5F75-4F63-9561-A96F869EBF63}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9049.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/19/2020 17:00:00
SYSTEM_SOUND XF273 S (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2CADBA4E-F55F-49E2-93CF-4B8BA0CF3E58}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.92
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/10/2021 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BFED70-8A49-11EB-8007444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2968A190-94B0-11EB-8004444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BF5130-8A49-11EB-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BFED70-8A49-11EB-8008444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BF7840-8A49-11EB-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BF9F50-8A49-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BF9F50-8A49-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99BFC660-8A49-11EB-8006444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1CBF4970-E4D4-11EB-8001444553540000}
SYSTEM_INPUT_NAME Game Capture HD60 S+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99C01480-8A49-11EB-800A444553540000}
SYSTEM_INPUT_NAME Razer Huntsman
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2968C8A0-94B0-11EB-8007444553540000}
SYSTEM_INPUT_NAME Pentablet HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
2021-12-18 04_06_37-FINAL FANTASY XIV.png - Photos
Home / Twitter and 2 more pages - Personal - Microsoft Edge
Elgato Sound Capture
Microsoft Text Input Application
Spotify Premium
Stream Raiders
Steam
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe AIR
AutoHotkey 1.1.33.10
Lachhh Tools
Dropbox
Google Chrome
Ultraleap Tracking
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OBS Studio
Origin
Razer Synapse
Elgato USB Audio Device Driver v4.87.0
Steam
Stream Raiders
TeamViewer
Unity
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
UE4 Prerequisites (x64)
Adobe AIR
CLIP STUDIO PAINT 1.10.13
Java 8 Update 281
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30133
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.29.30133
CLIP STUDIO 1.10.13
Java Auto Updater
Lachhh Tools
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Realtek Ethernet Controller Driver
Minecraft Launcher
Microsoft Windows Desktop Runtime - 5.0.5 (x64)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.29.30133
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Streamlabs OBS 1.0.5
CPUID CPU-Z 1.95
Greenshot 1.2.10.6
Krita (x64) 4.4.2
DEEEER Simulator: Your Average Everyday Deer Game
Phantasy Star Online 2 New Genesis
Fall Guys: Ultimate Knockout
Black Skylands
Hades
Wobbledogs
LOST EPIC
VRoid Studio
Bunhouse
Terra Nil Demo
Starbound
No Man's Sky
100% Orange Juice
Children of Morta
CrossCode
DARK SOULS™ III
FINAL FANTASY IX
Stardew Valley
Slime Rancher
VRChat
Witch It
Stream Avatars
Heroes of Hammerwatch
CODE VEIN
GRIS
Muse Dash
The Void Rains Upon Her Heart
Re:Legend
Pummel Party
Valheim
Virgo Versus the Zodiac
Cheeky Chooks
Trials of Mana
Sparklite
Eastward
SteelSeries GG 12.2.0
VLC media player
WinRAR 6.00 (64-bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Elgato Game Capture HD
Elgato Wave Link
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft .NET Runtime - 5.0.5 (x64)
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Chipset Device Software
Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Pentablet version 1.6.4.210329
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Management Engine Components
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30133
Bonjour
Intel(R) Management Engine Components
Microsoft Windows Desktop Runtime - 5.0.5 (x64)
DaVinci Resolve
Dynamic Application Loader Host Interface Service
Intel(R) Icls
Windows PC Health Check
NVIDIA Graphics Driver 496.13
NVIDIA GeForce Experience 3.24.0.123
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.92
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.123
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Intel(R) LMS
Microsoft .NET Host FX Resolver - 5.0.5 (x64)
Microsoft .NET Host - 5.0.5 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Management Engine Driver
UE4 Prerequisites (x64)
4K Capture Utility
StreamFX (for OBS Studio) version 0.10.1.0
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30133
Blackmagic RAW Common Components
DaVinci Resolve Control Panels
Unity Hub 2.4.3
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00001B08
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003D6C
C:\Program Files (x86)\Dropbox\Client\136.4.4345\QtWebEngineProcess.exe 00004858
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00004230
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002AC0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002618
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00004170
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003FE4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000A28
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001D24
C:\Program Files\Elgato\SoundCapture\SoundCapture.exe 000006E8
C:\Program Files\LGHUB\lghub.exe 00003918
C:\Program Files\LGHUB\lghub_agent.exe 00003890
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002300
C:\Program Files\Pentablet\PentabletService.exe 00000620
C:\Program Files\SteelSeries\GG\SteelSeriesEngine.exe 00004B3C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 00003C34
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 00003E58
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000008A4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 00000390
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00004FD4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002B30
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002ACC
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.174.631.0_x86__zpdnekdrzrea0\Spotify.exe 0000436C
C:\Users\Neena\AppData\Local\Discord\app-1.0.9003\Discord.exe 000037AC
C:\Windows\Explorer.EXE 00001A7C
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_3dd75df32535321a\RtkAudUService64.exe 00002804
C:\Windows\System32\RuntimeBroker.exe 00002A30
C:\Windows\System32\SecurityHealthSystray.exe 00002D80
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001968
C:\Windows\System32\smartscreen.exe 000008CC
C:\Windows\System32\svchost.exe 00002298
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002708
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002694
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002FEC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000038C0
C:\Windows\system32\ApplicationFrameHost.exe 0000447C
C:\Windows\system32\DllHost.exe 00003AE4
C:\Windows\system32\SearchProtocolHost.exe 00001C84
C:\Windows\system32\SettingSyncHost.exe 00002B4C
C:\Windows\system32\conhost.exe 00002654
C:\Windows\system32\sihost.exe 00002328
C:\Windows\system32\svchost.exe 00004C34
C:\Windows\system32\taskhostw.exe 0000200C
C:\Windows\system32\wbem\unsecapp.exe 00003198
E:\Elgato\WaveLink\AudioRoutingHelper.exe 000032DC
E:\Elgato\WaveLink\WaveLink.exe 000032FC
E:\Greenshot\Greenshot.exe 00002AB8
E:\Leap Motion\Ultraleap\TrackingControlPanel\bin\TrackingControlPanel.exe 00003EA8
E:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004B30
E:\Steam\steam.exe 000031E0
E:\Stream Raiders\game\StreamRaiders.exe 00002A4C
E:\Stream Raiders\game\StreamRaiders_Data\Plugins\ZFGameBrowser.exe 000031CC
E:\Stream Raiders\game\UnityCrashHandler64.exe 00003D3C
E:\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00003D70 -
12-19-2021, 10:39 AMBabby_Josuke
Although I can't be sure, this sounds like it could be a registry error. Do you have an antivirus/ PC cleaning program that can go through and delete old registry files?
This is my guess because the error is saying a reference link in a program is leading to something incorrect or improperly formatted. The registry is a list that the windows OS keeps of settings and programs, but sometimes the list doesn't get updated correctly when things are uninstalled. I use CCleaner, which is free and trustworthy. Hopefully this helps the issue, but if not it is at least good maintenance to keep your computer working well. -
12-19-2021, 09:33 PMEdgedy
I have a Red Dragon headset 510 with the same issue and it apparently uses CMUAC.sys
The file CMUAC.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
This is likely shared by the Arctis headset as well. A lot of sound problems since they updated to the new system, I was having issues with fishing sounds until I installed it. It's clearly a conflict. -
12-19-2021, 11:09 PMLarirawielHey, try this:Quote:
Originally Posted by ChellaFeathers
https://forum.square-enix.com/ffxiv/...=1#post5744841
Cheers -
12-20-2021, 12:33 PMChellaFeathersThanks for the suggestion, but it didn't help. Back to the drawing board.Quote:
Originally Posted by Larirawiel
I actually went in and did this and it worked... sort of. After cleaning registry with CCCleaner I was able to play in DX11! Sound was still a mess but otherwise worked fine. Unfortunately when I close the game it goes back to being broken... thus- every time i log out I run the registry repair to get back into the game.Quote:
Originally Posted by Babby_Josuke
I don't know computer stuff, but it seems like there is an issue with the game changing or breaking something when it boots up since I have to repair every time I log out?
Not a fix, but seems to be a bandaid until we can get some sort of help from SE.
This is no longer working. -
12-23-2021, 08:04 AMRaekin
Chiming in that I, too, am having Directx11 issues. This only started after patch 6.01 installed. Never had an issue before. I am currently just playing in Directx9. I have updated drivers and windows, and as I read forums it seems there is no actual fix. Just random whether it a fix helps permanently, temporarily, or not at all.
Note the game will load, with no sound, if I don't click the "OK" box in the error dialog box. -
12-23-2021, 08:48 AMx412
https://forum.square-enix.com/ffxiv/...irectx11-error
Post in here with your System Information from the FF14 client launcher (click cog wheel). And check out what others have done so far and provide feedback. I'm trying to get a mega thread going. -
01-06-2022, 02:51 PMRuike
I was getting crashes at least once a day on my main rig after EW update with the window but haven't had any since turning off Windows Game Mode and Xbox Game Bar. Hasn't been long enough to be definitive but so far so good.
AMD 5800x
32 GB DDR4 4000 Ram
AMD Radeon 6900XT