Mac PS5 controller support

the key mapping doesn't work properly in Mac client of FF XIV.

Not using steam client, don't plan to connect my account to steam.

OS: big sur 11.5.1
controller: ps5

connecting to mac, using gamepad controller tester. all mappings are correct.
In game all mappings are wrong.

Have the same problem with the xbox controller using Big Sur 11.5.1. I have tried to run the calibration tool, but it does not register that anything is being pressed.

Tried a generic controller as well, unable to map inputs correcting in game.

Mac FF XIV client seems to have problems with controllers?

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Forums.

Please provide the following information below:

Which License are you using? (Steam/Windows/Mac)
What Controllers have you tried so far?
Are you launching the game through Bootcamp or 3rd party software?
Steps taken before this issue occurs:
Does the character stutter/lag while in-game?
Does this only happen with Final Fantasy XIV?
Are the Controllers 1st party (Microsoft/Sony/Nintendo) or 3rd party (Off-Brand)?

Please provide additional information: (Select Apple Icon in top left corner > About This Mac)

Mac Model/Year/Serial Number:
Graphics:
Displays information:
Storage limit:
Storage Usage:
RAM/Memory:

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

Quote:

---

Originally Posted by Dynratygus

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Forums.

Please provide the following information below:

Which License are you using? (Steam/Windows/Mac)
What Controllers have you tried so far?
Are you launching the game through Bootcamp or 3rd party software?
Steps taken before this issue occurs:
Does the character stutter/lag while in-game?
Does this only happen with Final Fantasy XIV?
Are the Controllers 1st party (Microsoft/Sony/Nintendo) or 3rd party (Off-Brand)?

Please provide additional information: (Select Apple Icon in top left corner > About This Mac)

Mac Model/Year/Serial Number:
Graphics:
Displays information:
Storage limit:
Storage Usage:
RAM/Memory:

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

---

Hello, I'm also experiencing the same problem getting the Mac client to properly recognize the first party Sony PS5 controller. Keybinding is impossible in ffxiv but the controller is functional in other games.

Model Name: MacBook Pro
Serial Number: FVFDPDZPQ05F
Year: 2020
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 8 GB
Built-in Retina Display: 13.3-inch (2560 × 1600)
Storage Limit: 500Gb

I have the exact same configuration as the first post writer. I just bought a dualsense controller since this didn't work with my elite series 2. same thing. no buttons work in the calibration screen. I haven't even tried using in game yet because I think ill cry if I realize I spent 70 dollars on a brick...

This issue persists after the most recent hotfix update on Monday, August 23.

Quote:

---

Which License are you using? Mac
What Controllers have you tried so far? Sony PlayStation DualSense Wireless Controller
Are you launching the game through Bootcamp or 3rd party software? No
Steps taken before this issue occurs:
1) Turn on controller and connect to Mac with Bluetooth
2) Launch game
3) Press any input
Alternately, when wired via USB-C, just launch game.

Does the character stutter/lag while in-game? No
Does this only happen with Final Fantasy XIV? Yes
Are the Controllers 1st party (Microsoft/Sony/Nintendo) or 3rd party (Off-Brand)? First

Please provide additional information: (Select Apple Icon in top left corner > About This Mac)

Mac Model/Year/Serial Number: MacBook Pro (13-inch, M1, 2020) FVFDL2C7Q05D
Graphics: M1
Displays information: 13.3"
Storage limit: 256 GB
Storage Usage: 60 GB available
RAM/Memory: 8 GB

---

This is obviously an issue with the mac client controller mapping in game.
and seems like this is an ongoing issue from what I see from other posts.
Since Licenses are bought based off platform, expect support for the platform, then why has this not been fixed?


Which License are you using?
Mac

What Controllers have you tried so far?
Sony PS5 controller
Razor generic controller

Are you launching the game through Bootcamp or 3rd party software?
No

Steps taken before this issue occurs:
All mapping outside of game is correct - tested

Does the character stutter/lag while in-game?
No

Does this only happen with Final Fantasy XIV?
Yes

Are the Controllers 1st party (Microsoft/Sony/Nintendo) or 3rd party (Off-Brand)?
1st party - Sony PS5 controller
3rd party - Razor generic controller

Mac Model/Year/Serial Number:
2019 Mac book pro 16" - 8-Core Intel Core i9
Graphics: AMD Radeon Pro 5500M
Storage limit:
1 TB
Storage Usage:
RAM/Memory:
32gb

Really hoping this is resolved soon, I also bought this DualSense controller thinking I would be able to use it in FFXIV. I'd rather not have the money go to waste as we all are aware these controllers are not cheap.

I spent quite some time playing around with the controller, and I'm pretty sure I figured out the issue. Hopefully this can help. The mapping for the controller is backwards, and flipped, sometimes incorrect. The only one that's "incorrect" is the triggers. If you press the triggers it "clicks" in the thumb sticks. The triangle is correct the others are flipped. Pressing circle presses x, pressing x presses square, pressing square presses circle. The directional arrows don't register at all. Then tilting the right thumb stick to the bottom presses one of the triggers, and pressing it to the right presses the other. I'm pretty sure those were the only things I can find. For me personally I'm playing on a Mac pro, and would love to be able to use a controller as I played since 2014 on ps4.

I've got it working using SDL2 Gamepad Tool <https://generalarcade.com/gamepadtool/>.

SDL2 Gamepad Tool is very simple tool, no need for install, it is standalone utility app which only helps creating gamepad mapping.

Steps
- Quit FF14
- Connect PS5 controller
- Open SDL2 Gamepad Tool
- Confirm the controller is working
- Click "Set Mapping As Environment Variable" button
- Start FF14

Now it should work, and also button calibration in system config works as well.

FF14 is using SDL2 for gamepad mappings, and we can adjust the mapping by setting the environment variable. I assume we must wait for FF14 to officially update SDL2 lib or add mappings for PS5 controller. They've done this for PS4 controller, so I think someday, it would happen.

By the way, I couldn't find a way to use touch pad button on PS5 controller. Share button and Start button works, but seems like SDL2 Gamepad Tool is not capable of generating the pad button mapping. At the moment, you can use Share button instead of the pad button.

Hope this information helps.

Good morning and thank you for posting in the Final Fantasy XIV Technical Forums.

I do apologize for this ongoing issue regarding the PlayStation 5 DualSense controller not properly mapping in Final Fantasy XIV.

Just to gather more information, is the controller fully synced via Bluetooth or wired cable to the Macbook Pro?
Has the other controller given you a problem for Final Fantasy XIV?
Have you fully updated the drivers for the controller(s)?
Are you able to use the PS5 DualSense Controller for other Mac games?
Lastly, have you found success in playing Final Fantasy XIV with a PlayStation 4 DualShock controller?

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

> is the controller fully synced via Bluetooth or wired cable to the Macbook Pro?

I've tested both, and both results in the same result. By the way, I'm using iMac, but I'm pretty sure it's same for the MacBook Pro.


> Has the other controller given you a problem for Final Fantasy XIV?

I've tested with PS4 controller and it's working fine.


> Have you fully updated the drivers for the controller(s)?

Yes.


> Are you able to use the PS5 DualSense Controller for other Mac games?

Haven't tested.


> Lastly, have you found success in playing Final Fantasy XIV with a PlayStation 4 DualShock controller?

Yes.

FWIW, the controller issue is likely an issue with Crossover (the system that wraps the Windows client to run on macOS); Codeweavers—the folks who write Crossover—just released Crossover v21 last month, and it included a number of fixes specifically relating to Xbox Elite Series 2, Xbox Series X, and Sony DualSense controllers. (Major fixes to Bluetooth connectivity issues, and minor ones to input mapping.)

So, hopefully the problem will go away whenever FFXIV bundles an update using the newer Crossover.

Quote:

---

Originally Posted by kiaking

I've got it working using SDL2 Gamepad Tool <https://generalarcade.com/gamepadtool/>.
...

---

Thank you so much! This works perfectly as described.

Quote:

---

Originally Posted by Thukoolo

Just to gather more information, is the controller fully synced via Bluetooth or wired cable to the Macbook Pro? Both
Has the other controller given you a problem for Final Fantasy XIV? Xbox Series S
Have you fully updated the drivers for the controller(s)? Yes
Are you able to use the PS5 DualSense Controller for other Mac games? Yes
Lastly, have you found success in playing Final Fantasy XIV with a PlayStation 4 DualShock controller? Yes

---

Quote:

---

Originally Posted by Packetdancer

FWIW, the controller issue is likely an issue with Crossover (the system that wraps the Windows client to run on macOS); Codeweavers—the folks who write Crossover—just released Crossover v21 last month, and it included a number of fixes specifically relating to Xbox Elite Series 2, Xbox Series X, and Sony DualSense controllers. (Major fixes to Bluetooth connectivity issues, and minor ones to input mapping.)

So, hopefully the problem will go away whenever FFXIV bundles an update using the newer Crossover.

---

Good to know, didn't know it was using crossover. thanks for the info.
This makes sense, hope they do it/implement this soon.

Quote:

---

Originally Posted by kiaking

I've got it working using SDL2 Gamepad Tool <https://generalarcade.com/gamepadtool/>.

SDL2 Gamepad Tool is very simple tool, no need for install, it is standalone utility app which only helps creating gamepad mapping.

Steps
- Quit FF14
- Connect PS5 controller
- Open SDL2 Gamepad Tool
- Confirm the controller is working
- Click "Set Mapping As Environment Variable" button
- Start FF14

Now it should work, and also button calibration in system config works as well.

FF14 is using SDL2 for gamepad mappings, and we can adjust the mapping by setting the environment variable. I assume we must wait for FF14 to officially update SDL2 lib or add mappings for PS5 controller. They've done this for PS4 controller, so I think someday, it would happen.

By the way, I couldn't find a way to use touch pad button on PS5 controller. Share button and Start button works, but seems like SDL2 Gamepad Tool is not capable of generating the pad button mapping. At the moment, you can use Share button instead of the pad button.

Hope this information helps.

---

As of Big Sur 11.6
-- Tested --
PS5 controller - Not Working - doesn't work/map using this method.
Razor controller - Working - was able to remap using this method.

Quote:

---

Originally Posted by kiaking

I've got it working using SDL2 Gamepad Tool <https://generalarcade.com/gamepadtool/>.

SDL2 Gamepad Tool is very simple tool, no need for install, it is standalone utility app which only helps creating gamepad mapping.

Steps
- Quit FF14
- Connect PS5 controller
- Open SDL2 Gamepad Tool
- Confirm the controller is working
- Click "Set Mapping As Environment Variable" button
- Start FF14

Now it should work, and also button calibration in system config works as well.

FF14 is using SDL2 for gamepad mappings, and we can adjust the mapping by setting the environment variable. I assume we must wait for FF14 to officially update SDL2 lib or add mappings for PS5 controller. They've done this for PS4 controller, so I think someday, it would happen.

By the way, I couldn't find a way to use touch pad button on PS5 controller. Share button and Start button works, but seems like SDL2 Gamepad Tool is not capable of generating the pad button mapping. At the moment, you can use Share button instead of the pad button.

Hope this information helps.

---

using SDL2 Gamepad Tool

OS: Monterey
PS5 controller - working

OS: Monterrey 12.1

controller: Nintendo Switch (bluetooth) - detected by macOS fine, FFXIV doesn't see it
controller: Nintendo Switch (wired) - detects by macOS and FFXIV as an Xbox 360 controller, works intermittently (occasionally vanishes and the whole system - not just FFXIV - needs to be rebooted)
controller: Logitech F310 - detected by macOS and FFXIV, but the joysticks do not respond, not even to calibration attempts. all other buttons function, but device is unusable without the joysticks.

Quote:

---

Originally Posted by Packetdancer

FWIW, the controller issue is likely an issue with Crossover (the system that wraps the Windows client to run on macOS); Codeweavers—the folks who write Crossover—just released Crossover v21 last month, and it included a number of fixes specifically relating to Xbox Elite Series 2, Xbox Series X, and Sony DualSense controllers. (Major fixes to Bluetooth connectivity issues, and minor ones to input mapping.)

So, hopefully the problem will go away whenever FFXIV bundles an update using the newer Crossover.

---

Patch 6.08 just dropped, and the issue is still present with my Xbox Series X controller. I've been using the Xbox One controller no problem though.

Using a Macbook Pro M1 Max w/ macOS 12.1.

Quote:

---

Originally Posted by kiaking

I've got it working using SDL2 Gamepad Tool <https://generalarcade.com/gamepadtool/>.

SDL2 Gamepad Tool is very simple tool, no need for install, it is standalone utility app which only helps creating gamepad mapping.

Steps
- Quit FF14
- Connect PS5 controller
- Open SDL2 Gamepad Tool
- Confirm the controller is working
- Click "Set Mapping As Environment Variable" button
- Start FF14

Now it should work, and also button calibration in system config works as well.

FF14 is using SDL2 for gamepad mappings, and we can adjust the mapping by setting the environment variable.

---

Brilliant, this seems to work for the Xbox Series X controller (at first glance) on macOS Monterey. Thanks for sharing this!

I still can't get any controllers working with FFXIV. They are working fine with other games though.

macOS 12.2.1
MacBook Pro 12" 2021
M1 Max
64GB

The issue happens with at least these controllers:

PS4 Controller
PS5 Controller
Xbox Series X Controller
Xbox One X Controller
Steam Controller

And I am unable to use any of these controllers both via bluetooth as well as via USB connection.
The game is not launched via Steam as I can't log-in to the steam version of the game with my existing account.

The Game correctly displays my Controller in the System Configuration Window, but no Inputs are working, not even during calibration.