Frequent nvwgf2umx error/ DX11 client crashes

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06-18-2021, 01:07 PM
Urceo

Frequent nvwgf2umx error/ DX11 client crashes
EDIT: ***FIXED*** I will edit if I get a crash again but I have been playing all day no crash. Prior to this I couldn't make it an hour without a crash.

This may only be a fix for Ryzen. I enabled PBO in BIOS , selected the Positive curve option under curve optimizer, and set the magnitude setting to 5. I left the clock setting at +0. I have not had any issues in other games so I am not sure if my CPU just has a bad core or what. Do this at your own risk. I would not increase the voltage much on your CPU. I believe that increasing it to 5 on my bios increased the max mv by .025.

Hi,

I just started playing this game. I really love it, but I have been getting frequent client crashes and nvwgf2umx errors while playing. I have tried just about everything I have read with no success. I am not sure if it just is some sort of compatibility issue with my set up and the game.

SPECS
RTX 3090 ASUS TUF OC
RYZEN 5800X
32GB 3600MHZ
x570 auros elite
4k 144hz monitor

steps I havetaken
- I do not have anything OCD but I loaded optimized bios defaults to be safe
- Ran game -300mhz core clock with Mai afterburner
- Tried debug mode in Nvidia cp
- multiple reinstalls of game with virus protection turned off
- Tried Fullscreen and borderless
- Gamemode disabled in windows and various background apps disabled
- Clean windows install with zero 3rd party programs running/installed
- multiple clean driver installs using DDU and Nvidia clean install
- tried older drivers and newest
- tried my wife's GPU in my system (still crashed)
- Tried her ram in my system (still crashed)
In game settings
- Maximum defaults
- Fps limits removed
- Borderless windowed
Stress testing on system (no issues)

Ran furmark and realbench for a couple hours no issues
ran p95 and other CPU tests and stable
No crashes in other titles with hundreds of hours of gameplay (Witcher 3 , Cyberpunk 2077, hunt showdown, league, valorant, cod mw and many more)

I am really just hoping to see if someone who is also playing at 4k 144hz with new hardware is having the same issues as me. I have friends with similar hardware but they are not maxing out their gpu as they are playing at 1080p. I feel like this is some sort of compatibly issue and I will have to hope for a patch as my setup is fairly uncommon. Any insight and suggestions that I have not tried will be greatly appreciated.

Thank you

EDIT: resolved issue
06-18-2021, 01:36 PM
Puremallace

There is a tech support forums where they do very actively monitor them. Not sure if this thread will be moved there but you might want to copy and paste this over there.
06-18-2021, 05:34 PM
lezard21

DX11 error threads go in the tech support subforum where they can be properly ignored.
06-18-2021, 06:39 PM
Jin-

Techsupport ignores and throws these to general discussion anyway. OP just skipped that part.

@OP

Try under volting your GPU. That solution worked for some with 3000 gen cards.
This game really hates any kinds of OC or stronger GPUs.

Also try disabling full screen optimisation
06-18-2021, 10:19 PM
Valkyrie_Lenneth

Quote:

Originally Posted by Jin-

Techsupport ignores and throws these to general discussion anyway. OP just skipped that part.

@OP

Try under volting your GPU. That solution worked for some with 3000 gen cards.
This game really hates any kinds of OC or stronger GPUs.

Also try disabling full screen optimisation

No it doesn't. I've got a 3080 and don't get crashes like this.

My system is basically identical to the OP, except that.

And they only throw threads that don't belong in tech support to general discussion.

@op, what power supply do you have?
06-18-2021, 10:26 PM
Kes13a

whats your screen resolution at?
06-18-2021, 10:38 PM
Urceo

Quote:

Originally Posted by Valkyrie_Lenneth

No it doesn't. I've got a 3080 and don't get crashes like this.

My system is basically identical to the OP, except that.

And they only throw threads that don't belong in tech support to general discussion.

@op, what power supply do you have?

750 watt super flower leadexIII gold. I was worried about it not being enough when I first built the PC because I ended up with a 3090 without originally planning on getting that card. But after running p95/realbench with furnark at the simultaneously for several hours without issues I stopped worrying.
06-18-2021, 10:43 PM
Urceo

Quote:

Originally Posted by Puremallace

There is a tech support forums where they do very actively monitor them. Not sure if this thread will be moved there but you might want to copy and paste this over there.

Sorry everyone for posting in the wrong section. I posted this late last night.
06-18-2021, 10:45 PM
Urceo

Quote:

Originally Posted by Kes13a

whats your screen resolution at?

3840 x 2160 @144hz
06-18-2021, 10:58 PM
Sythalin

There have been a lot of reports lately from all platforms about dx11 crashes since the 5.55 patch. So far, it's been the standard "did you turn it off and back on again?" answers. Only thing we can do at this point is pray that it'll be fixed next patch.
06-18-2021, 11:26 PM
Urceo

Quote:

Originally Posted by Jin-

Techsupport ignores and throws these to general discussion anyway. OP just skipped that part.

@OP

Try under volting your GPU. That solution worked for some with 3000 gen cards.
This game really hates any kinds of OC or stronger GPUs.

Also try disabling full screen optimisation

Thank you undervolting is good advice. I set up a curve using msi afterburner to limit the card to reference clock speeds at a voltage which I confirmed stable in 3D mark. Unfortunately I still crashed. I also have tried the full screen optimizations, but no luck.
06-18-2021, 11:28 PM
Puremallace

Quote:

Originally Posted by Urceo

Sorry everyone for posting in the wrong section. I posted this late last night.

No need to apologize. The tech guys stick to their little corner so no chance they would see an issue that obviously falls under them and there is a chance they could help lol
06-19-2021, 12:36 AM
Jin-

Quote:

Originally Posted by Valkyrie_Lenneth

No it doesn't. I've got a 3080 and don't get crashes like this.

My system is basically identical to the OP, except that.

And they only throw threads that don't belong in tech support to general discussion.

@op, what power supply do you have?

Hence I said for some. Not everyone has issues. Some people said they got crashes in FFXIV only and solved them with a slight undervolt. Just giving options since it does not hurt anything to try
06-19-2021, 02:29 AM
lezard21

Quote:

Originally Posted by Sythalin

There have been a lot of reports lately from all platforms about dx11 crashes since the 5.55 patch. So far, it's been the standard "did you turn it off and back on again?" answers. Only thing we can do at this point is pray that it'll be fixed next patch.

I have big doubt that it's the patch itself, and more the fact that people have been driven back en masse to Bozja, Delubrum and Zadnor. There was a spike in dx11 crash reports back in 5.35 when Bozja launched, and again in 5.45 when Delubrum was launched.

Personally I exhausted all options, I can play the game at maximum quality for hours, but the moment I so much as set a foot in any of these maps, I have a guaranteed crash in the next 30 minutes to 1 hour whether I stay in the zone or immediately leave.
06-19-2021, 03:40 AM
Kes13a

I will have to find teh article again, but I think it has to do with teh screen resolution and the 144 when you start up. let me do some digging to see if I can dredge that up
06-19-2021, 03:43 AM
Valkyrie_Lenneth

Quote:

Originally Posted by Kes13a

I will have to find teh article again, but I think it has to do with teh screen resolution and the 144 when you start up. let me do some digging to see if I can dredge that up

Pretty sure that was a long time ago.

Unless this is different from the limiter issue a while back.

144hz is an odd one to me. I think multiples of 60 makes more sense. 60, 120, 180, 240, etc.

Mines 120 3440x1440, and I don't have an game issues.
06-19-2021, 10:55 AM
Urceo

Trying a new PSU (850 watt gold) I will report back if this fixes it.

Edit: still crashes with new psu

This leaves only the nvme drive or Mobo, but would that really cause crashes and issues in only 1 game ??
06-19-2021, 03:28 PM
Anienai

Quote:

Originally Posted by lezard21

DX11 error threads go in the tech support subforum where they can be properly ignored.

This one speaks the truth.

https://forum.square-enix.com/ffxiv/...-crashes-a-lot

And I still get Directx11 crashes.
06-20-2021, 07:32 AM
Urceo

Ok I just bought a new SSD to test that and it crashed with the nvwf2umx errors. Ran it with underclock no overlays. So far I have tried different gpu, different PSU, diffent memory, different storage device all isolated and on different clean installs. My CPU is p95/realbench stable and I experience zero errors or crashes in other titles. Event viewer is clear of errors/warnings. Really at a loss here. Maybe faulty pcie slot? But why would I only experience issues in this game ?
06-20-2021, 10:37 AM
Valkyrie_Lenneth

Quote:

Originally Posted by Urceo

Ok I just bought a new SSD to test that and it crashed with the nvwf2umx errors. Ran it with underclock no overlays. So far I have tried different gpu, different PSU, diffent memory, different storage device all isolated and on different clean installs. My CPU is p95/realbench stable and I experience zero errors or crashes in other titles. Event viewer is clear of errors/warnings. Really at a loss here. Maybe faulty pcie slot? But why would I only experience issues in this game ?

Have you tried setting a fps limit in the nvidia control panel?
06-20-2021, 01:38 PM
Urceo

Quote:

Originally Posted by Valkyrie_Lenneth

Have you tried setting a fps limit in the nvidia control panel?

Yeah tried locking it to 90 fps per suggestion on another post I saw, but I still had the crash.

Tomorrow I am going to try limiting my CPU clock speed to like 4.2 GHz all cores because my 5800x will boost to 4.85 GHz under gaming loads at stock bios settings and I am wondering if this is causing an issue in this game. Really don't think it's my CPU. I have played lots of battlefield 3/4 and Witcher 3 on this PC - both in my experience are very sensitive to faulty CPUs or OCs.
06-20-2021, 08:37 PM
Rinhi

the game just does it sometimes, sometimes I can go weeks without any crashes knocks on wood, sometimes I crash multiple times a day
1440p as well
06-20-2021, 09:51 PM
Dyvid

I know FFXIV has had issues in the past with people getting crashes. Try Google search "FFXIV Direct X11 crash fix" and that might lead you to so websites that can help.
06-21-2021, 06:09 AM
Urceo

***FIXED*** I will edit if I get a crash again but I have been playing all day no crash. Prior to this I couldn't make it an hour without a crash.

This may only be a fix for Ryzen. I enabled PBO in BIOS , selected thge Positive curve option under curve optimizer, and set the magnitude setting to 5. I left the clock setting at +0. I have not had any issues in other games so I am not sure if my CPU just has a bad core or what that final fantasy is exposing, but this fixed it for me. Do this at your own risk. I would not increase the voltage much on your CPU. I believe that increasing it to 5 on my bios increased the max mv by .025.
06-21-2021, 06:19 AM
Valkyrie_Lenneth

Quote:

Originally Posted by Urceo

***FIXED*** I will edit if I get a crash again but I have been playing all day no crash. Prior to this I couldn't make it an hour without a crash.

This may only be a fix for Ryzen. I enabled PBO in BIOS , selected thge Positive curve option under curve optimizer, and set the magnitude setting to 5. I left the clock setting at +0. I have not had any issues in other games so I am not sure if my CPU just has a bad core or what that final fantasy is exposing, but this fixed it for me. Do this at your own risk. I would not increase the voltage much on your CPU. I believe that increasing it to 5 on my bios increased the max mv by .025.

That's odd. My guess then is either the board you have does voltage differently, or wonky core like you said.

I have a strix x570-i ITX board with a 5800x, and I have a negative offset of like 6 or 9 in PBO, with +200mhz offset on the core, and I've seen my cores hit 5.025Ghz, and never had client crashing issues. Very odd.
06-23-2021, 07:42 AM
Urceo

Quote:

Originally Posted by Valkyrie_Lenneth

That's odd. My guess then is either the board you have does voltage differently, or wonky core like you said.

I have a strix x570-i ITX board with a 5800x, and I have a negative offset of like 6 or 9 in PBO, with +200mhz offset on the core, and I've seen my cores hit 5.025Ghz, and never had client crashing issues. Very odd.

I messed around some more and I think the actual setting that fixed it in PBO was changing the power limits control from auto to motherboard. I took off the voltage increase and left that setting and I haven't had a crash since. Maybe just something with the particular mobo I have.