Launcher Error on PC - "Unable to complete version check"

I've been playing the game for over a year now without any issues, but today, suddenly, I found that I could not log in, as the launcher would show the following error:

Unable to complete version check. [30605][20447][20526]

and then close. I've tried various fixes from other users online and even reinstalled the game, but nothing seems to be working. Any help or advice would be much appreciated.

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Originally Posted by LordKanter

I've been playing the game for over a year now without any issues, but today, suddenly, I found that I could not log in, as the launcher would show the following error:

Unable to complete version check. [30605][20447][20526]

and then close. I've tried various fixes from other users online and even reinstalled the game, but nothing seems to be working. Any help or advice would be much appreciated.

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Happens to me all the time. It’s an internet issue (not saying your internet is turned off or disconnected or anything, just that that’s what it seems to be connected to.) If youre not connected to a router, try to connect to one. If so, unplug it and plug it back in after 10 seconds, or check your ethernet cable to see if theres any visible damage to it.

I tried all those things, but nothing worked. However, I tried using a VPN service, and it somehow fixed the problem. However, I cannot purchase a full VPN subscription, so it's not a permanent fix.

So is the problem with my ISP/internet connection?

Quote:

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Originally Posted by LordKanter

I tried all those things, but nothing worked. However, I tried using a VPN service, and it somehow fixed the problem. However, I cannot purchase a full VPN subscription, so it's not a permanent fix.

So is the problem with my ISP/internet connection?

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Do you happen to be using comcast or a service that routes partially through comcast’s network?

I live in India and connect to the Elemental DC, so definitely not.

Quote:

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Originally Posted by LordKanter

I live in India and connect to the Elemental DC, so definitely not.

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So it’s probably an ISP issue but not connected to the issue that cropped up about a two(?) months ago. Was just curious ahah.

Thanks for the clarification though! As I said, it probably *is* an ISP issue, especially if it fixed itself with a VPN. Another fix you can try that might be a little more permanent is to go here: https://1.1.1.1/ and install

It’s a DNS that routes your internet differently. Let me know if that helps! (I use it, so rest assured it’s free of viruses and malware ^-^)

I was having the same issue and your suggestion helped resolving it. So thank you! ^^

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Originally Posted by Kaz_Starblade

I was having the same issue and your suggestion helped resolving it. So thank you! ^^

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Im so glad it helped! I was having some connectivity issues myself a few months back and that helped, so whenever I can I tell people either a VPN or use cloudflare’s DNS

Unfortunately, the Cloudflare DNS did not work for me, but I found that enabling my antivirus VPN for a moment just while opening the launcher and then turning it off immediately after the launcher opens works. Then I can use my gaming VPN for the game itself.

I'll see if there's any other solution, but that'll do for now. Thanks for all your help :D

Hi, I'm from India too and I just wanted to say that I've been having the exact same problem too with the same error code all day. My Internet seems to be doing fine too i'm able to connect to everything else normally

Unable to complete version check. [30605][20447][20526] is what i keep getting whenever i try to turn on the launcher

But so far have been unable to find a fix, tried uninstalling and reinstalling the game however the launcher still gives me the same error when I am trying to re install the game and so I cant even re download the game anymore

Out of curiosity what was the vpn that you used that fixed the problem? I might try it out. Thanks in advance for the help ^^

(P.S. I already tried out cloudflare’s DNS and it didn't work for me sadly)

Hey there. I'm also from India, getting the exact same error code whole day. Could you please tell what VPN you used to work around this? I have tried a few but nothing seems to be working so far sadly. Help would be appreciated, thank you!

I actually use the vpn that comes with my antivirus - Bitdefender, but I'm sure something like Tunnelbear *should* also work.

At least now I know it's not just me facing this problem. Out of curiosity, which ISP do you guys use in India?

I tried protonvpn to bypass the bootcheck of the launcher and it seems to be working. My ISP is pmpl broadband, a local one in Calcutta. What are you using?

Ty for the info, Also my ISP is Alliance Broadband also another one of the local Calcutta ISP's

I use Airtel optical fibre, and if you say your local ISP has the same problem, it's pretty concerning because I live in distant Pune. I hope it's not some government thing, because that would be very inconvenient. I tried using my Jio hotspot and it showed the same error, so I'm pretty worried it might be.

I think it might be related to the cyclone that's about to hit on Tuesday but honestly I have no idea.

Hi I'm from India too also having the same problem it didnt happen untill today i play on steam tried everything reinstalled the game many times, after sometime i thought it may be the isp is the culprit i use jio, then i unpluged my ethernet and connected my phone to my pc and turn Usb tethering on my mobile
and mobile internet "bsnl" and launched ffxiv logged in, stay connected to mobile internet untill the title screen comes then disconnect and play using ur main internet.Not a permanent fix hope SE will fix this problem.

Hopefully this gets fixed soon. Not sure which end the problem is from but if it's happening all over then it's not looking too good. Not sure how long this bandaid fix will work :(

Hi i m from India too. have been getting the error 30605 20447 20526. i use usb tethering with my jio and airtel networks for past year and none of this problem occurred. Now even after trying everything like reinstalling, twinking with files etc., i still cnt get it to work :(. if any1 have any solutions or any updates or any1 living in india with no such problems cud help, i wud be grateful.

Ok, it seems I'm able to log in without a VPN once more. Hopefully, the problem's been resolved for all of you as well.

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Originally Posted by Rexene

Hi i m from India too. have been getting the error 30605 20447 20526. i use usb tethering with my jio and airtel networks for past year and none of this problem occurred. Now even after trying everything like reinstalling, twinking with files etc., i still cnt get it to work :(. if any1 have any solutions or any updates or any1 living in india with no such problems cud help, i wud be grateful.

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So I just tried now since i heard the download for the update was up and the error seems to have fixed itself for me as well so it might also be fixed for you, If you are still getting it i'd suggest trying to get past the launcher block via VPN then turn the VPN off and play normally.

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Thank you for keeping us updated. We will be moving this thread to "Closed Concerns".

Good luck with your adventures through Eorzea!