World Visit Stuck - can't go home

Aether world visit (maybe others?) is stuck and a bunch of us on Midgard can't return to home server. Can we get any word on this?

:(

I'm stuck on balmung.... everyone by me said it was my fault and loled. - points to my name-

I'm not stuck but World Visit is down for me.

Yep, world visit is down.

Yep came to help a friend and now cant go home :(

At last we have at least been acknowledged:


https://na.finalfantasyxiv.com/lodes...aae9891eeea31d


04/13/2021 8:50 AM
Temporary Suspension of World Visit System due to Technical Difficulties (Apr. 13)
We have confirmed that using the World Visit System may result in the destination Worlds being unavailable.

In order to perform investigations on this issue, we will temporarily suspend the World Visit System. If you are currently not on your Home World, we kindly ask for your patience until we resume operation of the World Visit System.
Updates will follow as additional information becomes available.

We sincerely apologize for any inconvenience this may be causing and thank you for your understanding.

Welp....

https://na.finalfantasyxiv.com/lodes...507f0733482530


04/13/2021 11:30 AM
[Follow-up]Temporary Suspension of World Visit System due to Technical Difficulties (Apr. 13): Follow-up
We would like to share an update regarding the issue with Worlds being unavailable when using the World Visit System.

Investigation results have confirmed that the issue cannot be reproduced on the development team’s system environment and will require a maintenance on all Worlds to be performed in order to address the issue.
A fix is required to the server in charge of processing each World, and because it must be handled with extreme care and potential fixes must be validated first, we believe that the World Visit System must be suspended for several days.

While we understand that this may greatly inconvenience players currently visiting other Worlds, we kindly ask for your patience until the World Visit System resumes operation.

Updates will follow as additional information becomes available.

We thank you for your understanding and cooperation.


DAYS!?!???!!!!!!!!!!!!!!!!!!!!!!

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Originally Posted by Gameovers

I'm stuck on balmung.... everyone by me said it was my fault and loled. - points to my name-

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Checks out.

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Originally Posted by JillyBean

DAYS!?!???!!!!!!!!!!!!!!!!!!!!!!

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And this is why I don't use World Visist XD

There has to be some way to force characters to their servers while this gets fixed... right?

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Originally Posted by Ashgarth

There has to be some way to force characters to their servers while this gets fixed... right?

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Probably -- but my translation of this is that likely something has gone haywire with permissions; which either allows or blocks passage to and from the worlds. So... they might let you back on to try it, only to be stuck, yet again... this time behind a loading screen. Bad place to play, really. EEK!

Shooter

While I understand that they cannot re-open world visit while the bug persists and this leaves me stranded on a world where I have no access to my retainer, I wish they would at least fully open the Firmament for Wanderers for the duration of this so I can do the Ishgard Fêtes. :(

Thank goodness I read this thread.

This bug is forcing people to stay home, it's like FFXIV got Corona.

Yesss, not only is this locking people into their own home markets, but it's put a sizable portion of the players off the marketplace because they can't access their retainers. The time is nigh, it's time to sell high!

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Originally Posted by MorlePieps

Thank goodness I read this thread.

This bug is forcing people to stay home, it's like FFXIV got Corona.

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The problem isn't so much people stayin in their home servers, but those who were visiting and are now trapped in another one with no access to their retainers, mail, homes, free companies or firmament.

RIP for people close to their demo timer stuck on another server.

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Originally Posted by Awha

RIP for people close to their demo timer stuck on another server.

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Demolitions have been halted, which actually frightens me as it could mean weeks before it's solved.

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Originally Posted by Ashgarth

Demolitions have been halted, which actually frightens me as it could mean weeks before it's solved.

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Oh that is cool.

I just want the new blue jeans... Someone put them on the MB on balmung since I'm locked on there. T.T

I'm trapped too. From Balmung, trapped on Goblin with a full bag of items I'd rather not have to dispose of, putting me in a situation where I basically can't do any of the new patch content without throwing out items since I can't store them anywhere, ugh.

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Originally Posted by Gameovers

I'm stuck on balmung.... everyone by me said it was my fault and loled. - points to my name-

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Truly, a fate worse than death!

Aegis, Odin and Carbuncle have apparently already been fixed. So fingers crossed we won't be stuck for too long.

I too am stuck off world, with my gill on my retainers and other issues related to accessing them the game has become effectively broken for me. I cannot operate this way. There is a lot of game content I cannot access or progress in any longer. I cannot gather in the new timed nodes, I cannot access my materials stored on my retainers, I am cut off from my primary source of gil earnings as a crafter. I'm PAYING for those extra retainers I have, will I get a refund for not being able to use them? You're charging me for a service I cannot access for -days- apparently possibly until the next maintenance cycle? This is far more than an "inconvenience".

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Originally Posted by Gameovers

I'm stuck on balmung.... everyone by me said it was my fault and loled. - points to my name-

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Balmung be like:
https://thumbs.gfycat.com/FrayedCirc...restricted.gif

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Originally Posted by Dusk_Shardveil

I too am stuck off world, with my gill on my retainers and other issues related to accessing them the game has become effectively broken for me. I cannot operate this way. There is a lot of game content I cannot access or progress in any longer. I cannot gather in the new timed nodes, I cannot access my materials stored on my retainers, I am cut off from my primary source of gil earnings as a crafter. I'm PAYING for those extra retainers I have, will I get a refund for not being able to use them? You're charging me for a service I cannot access for -days- apparently possibly until the next maintenance cycle? This is far more than an "inconvenience".

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Exactly, this is not acceptable for a paying service. I can't see how people are okay with this.. Being stuck in another server for days.. and I was holding SE in such high regard... well, after this, not anymore.

Me staring at Sargatanas in the list.... "Let me in!"
https://i2.wp.com/theverybesttop10.c...Wet-Cats-2.jpg

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Originally Posted by KuroMaboroshi

While I understand that they cannot re-open world visit while the bug persists and this leaves me stranded on a world where I have no access to my retainer, I wish they would at least fully open the Firmament for Wanderers for the duration of this so I can do the Ishgard Fêtes. :(

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To be fair, Wanderers doing restoration stuff on other servers was the exact reason they world locked the Firmament in the first place..

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Originally Posted by Shougun

Balmung be like:
https://thumbs.gfycat.com/FrayedCirc...restricted.gif

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Are you calling me insane? :O

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Originally Posted by Gameovers

Are you calling me insane? :O

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"Balmung Be Like:" lol, in this case Balmung is the main character in the gif and everyone else is the audience (/police officers) that are those stuck in the server.

(So no, :p).

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Originally Posted by Brightamethyst

To be fair, Wanderers doing restoration stuff on other servers was the exact reason they world locked the Firmament in the first place..

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Yes, because people would jump from world to world to catch multiple FATEs locking out the people actually from that world. But right now no one can hop worlds so all it does is does lock wanderers out from the content period. The firmanent lock should obviously be reinstated after world visit returns.

Don't forget to ask friends/FC to tend your garden at your house if you're stuck off world (anyone can tend a garden).

For those stuck on Coeurl, I'm setting up a CWL for hunt and FATE relays along with general camaraderie while you wait to be able to go home. Try to connect with me in game through player search.

I can't even access my alt now because of this. Basically 80% of the game is gone for me because I can't get them back to home server. I literally have a house there and plants growing there. While I understand issues happen--I do get it--but for me to pay for something I can't fully access? For several days? SE better compensate people who are basically 100% stuck. This is unacceptable.

Yep, Prob only fixed next Maintenance. Paying for the game and retainers and cant even use them... not to mention the amount of Gil we are losing right now as a crafter, where everything is super overpriced. Good job SE.

I'm not stuck, but several FC mate are.

SE better compensate these players.

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Investigation results have confirmed that the issue cannot be reproduced on the development team’s system environment and will require a maintenance on all Worlds to be performed in order to address the issue. A fix is required to the server in charge of processing each World, and because it must be handled with extreme care and potential fixes must be validated first, we believe that the World Visit System must be suspended for several days.

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Yikes. As someone who works in web development, having to deploy a such a sensitive fix to business-critical production servers without being able to reproduce it on an internal test server would be a terrifying prospect. I'm sure glad I'm not on the team that has to do that. *shudder*

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Originally Posted by Feronar

Yikes. As someone who works in web development, having to deploy a such a sensitive fix to business-critical production servers without being able to reproduce it on an internal test server would be a terrifying prospect. I'm sure glad I'm not on the team that has to do that. *shudder* :eek:

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It goes to show that some some cracks in the system won't always present themselves until the product is pushed to live. Either way...yeah, that's a big oops on their end. As far as new patch issues go that's not quite as bad as a worst case scenario but it's up there.

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Originally Posted by Rekido

not to mention the amount of Gil we are losing right now as a crafter, where everything is super overpriced.

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When you are handed lemons....

With prices going through the roof now is an AWESOME time to be a crafter. Look what your retainers have, pull up a spreadsheet, start working out where you can take advantage selling overpriced things you can make to other people!

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Originally Posted by Shibi

When you are handed lemons....

With prices going through the roof now is an AWESOME time to be a crafter. Look what your retainers have, pull up a spreadsheet, start working out where you can take advantage selling overpriced things you can make to other people!

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I think the issue is that some crafters are essentially trapped on other servers and unable to access their retainers, so even if they could make something, it'd be really hard to sell it.

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Originally Posted by Shibi

When you are handed lemons....

With prices going through the roof now is an AWESOME time to be a crafter. Look what your retainers have, pull up a spreadsheet, start working out where you can take advantage selling overpriced things you can make to other people!

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im confused about this comment. they're upset because they can't access their retainers. even if they look up via loadstone or the app, they still don't have access to their materials, nor can they get timed nodes to replace them. not to mention, they cant sell on the MB, they'd have to put a PF up or stand around shouting.

True, I forgot about the retainers for people stuck in other worlds. Apologies and commiserations to anyone off world.

Today I learned there are actually large amounts of players that regularly spend a great deal of time away from their home server.

Weird.