Widespread and inconsistent connectivity issues (error 2002, 90006, launcher woes)

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12-05-2020, 03:42 PM
Grathmir

Widespread and inconsistent connectivity issues (error 2002, 90006, launcher woes)

Hello! I desperately need some help with figuring out what is going on with FFXIV on my PC. I own FFXIV complete as standalone (not steam) and started the game in August. I've played for nearly 300 hours and have been loving it. I left to travel for a holiday break (one week) and unplugged my PC. I did play the game on a PS4 when I was traveling. After I came back from break to play some XIV I have been encountering a vast number of first time issues, including but not limited to:

Connection to server lost 90006
Unable to complete version check 30410 30607 10009 19900 12175
lost connection to server 2002

It has been immensely frustrating and, upon doing extensive research, can't quite figure out what's going on. It was as if returning from my vacation has resulted in an unstable game.

Below I logged a day of what issues I encountered, All running the launcher via admin mode"

10:30 AM PT
Connection to server lost 90006
Tried again, worked fine - game loaded and could run around.

11:08 AM
Launcher sat without login tools appearing for a long while
Followed steps from https://forum.square-enix.com/ffxiv/...sy-XIV-Updater and received:
Unable to complete version check 30410 30607 10009 19900 12175
Did notice there was an update for .NET frameworks and that made both launcher and game loaded insanely fast as normal
Closed game and relaunched and launcher became blank again.
Relaunched, logged in, then got a hard crash when loading into the game after selecting my character.
Tried once more, got a 90006

12:05
Setup port forwarding to ports recommend in https://forum.square-enix.com/ffxiv/...sy-XIV-Updater
Encountered 30410 30607 20459 10009 10019 - this Occurred twice

Closed launcher, reopened launcher, logged in and character select screen was blank. Then got a lobby server connection 2002 error.

1:30 - wok from sleep

Launcher launched fine, game launched fine, loaded incredibly fast - no issues

Quit, launcher couldn’t complete version check 30410 30607 12175 10009 19990

Quit launcher, loaded again, blank character select screen with error 2002

Did a network safe boot and encountered:
30410 30607 12175 10009 19990

Rebooted out of safe mode and got:
30410 30607 12175 10009 19990

Manually disconnected Ethernet cable on PC and launcher and game launched fine.

Closed, relaunched launcher, sat there without login fields for a bit, ran through launcher settings and fields popped in. Logged in and the game was working as expected.

Tried once more, logged in, and the play button did not appear on the launcher. Toggled through launcher settings and play button appeared. Launched game, loaded up character, and the game launched fine for the third time in a row.

4:25

Came back to actually play and encountered a 2002 error when trying to connect to data in-game.

Attempted to log in again and the game ran perfectly.

-----------------------------------------

Again, these are all first-time errors that I haven't encountered and really need some help.

Other steps taken:
Completely wiped FFXIV and did a fresh install
12-06-2020, 02:25 AM
Grathmir

Today I loaded up the game three times and encountered:
error 2002 all three times.
Launcher is actually performing much better now, but will still encounter a version check failure every once in a while.
12-06-2020, 06:10 AM
Gogoglovitch

This has been happening a lot to many people, and there's been no solid response on what the problem is, though I suspect it's a connectivity problem through a certain node.

A lot of people who this has been happening to use AT&T as their service provider and are living on the west coast -- is that true for you, too?

So far there doesn't seem to be a solution, unfortunately.
12-06-2020, 06:17 AM
Kirika-

Can you post a Final Fantasy XIV system report?
Go to the Config option on the Final Fantasy XIV launcher and to the right of System Information click the Display button.
On the new window, click Copy to Clipboard and then paste it into a Post here.
12-06-2020, 04:40 PM
Grathmir

Quote:

Originally Posted by Gogoglovitch

This has been happening a lot to many people, and there's been no solid response on what the problem is, though I suspect it's a connectivity problem through a certain node.

A lot of people who this has been happening to use AT&T as their service provider and are living on the west coast -- is that true for you, too?

So far there doesn't seem to be a solution, unfortunately.

That is 100% me. AT&T, South San Fran Bay area. I am so glad it's not just me. How can it be made known to Square to throw up a red flag?
12-06-2020, 04:45 PM
Grathmir

Quote:

Originally Posted by Kirika-

Can you post a Final Fantasy XIV system report?
Go to the Config option on the Final Fantasy XIV launcher and to the right of System Information click the Display button.
On the new window, click Copy to Clipboard and then paste it into a Post here.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\super\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1201
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32683.617MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37547.617MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.387GB SYSTEM_FREEDISC_SPACE 1085.518GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8011.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16341.809 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5730
SYSTEM_GRAPHICS_DRIVER_DATE 11/5/2020 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 55R615 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4C605983-C108-442B-8ECA-C367589C5002}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.35
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2020 16:00:00
SYSTEM_SOUND Headset Speaker (Mpow 323)
SYSTEM_SOUND_DEVICE_ID {F582F948-2CD9-4098-85B7-9697F38A3D29}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.388
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/6/2020 16:00:00
SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
SYSTEM_SOUND_DEVICE_ID {D466D766-35D3-440F-B127-5732431063A8}
SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/10/2019 16:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5620D910-202A-11EA-8001444553540000}
SYSTEM_INPUT_NAME Mpow 323
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5320BB90-34D3-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53221B20-34D3-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53224230-34D3-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {903EBDC0-182C-11EA-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53224230-34D3-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {903EBDC0-182C-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {903EBDC0-182C-11EA-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {903EBDC0-182C-11EA-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E3EC7B20-623B-11EA-8001444553540000}
SYSTEM_INPUT_NAME Controller (8BitDo Receiver)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {60FACC90-20E9-11EB-8001444553540000}
SYSTEM_INPUT_NAME Game Capture HD60 S+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Widespread and inconsistent connectivity issues (error 2002, 90006, launcher woes) and 1 more page - Personal - Microsoft Edge
Mail
Inbox - Gmail ‎- Mail
Movies & TV
Movies & TV
Settings
Settings
Microsoft Text Input Application
NVIDIA GeForce Overlay
Microsoft Store
Microsoft Store

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MEGAsync
Microsoft Edge
Microsoft Edge Update
OBS Studio
OpenAL
Revive Dashboard
Game Capture HD v2.3.3.42
Steam
Uplay
Voicemeeter, The Virtual Mixing Console
GameInput Redistributable
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Intel(R) Management Engine Components
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Intel(R) Chipset Device Software
Microsoft VC++ redistributables repacked.
Intel(R) Trusted Connect Services Client
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
NVIDIA PhysX v8.09.04
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 10 Update Assistant
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Streamlabs OBS 0.25.0
Vortex
Nexus Mod Manager
CPUID HWMonitor 1.41
PlayStationDiscord 3.2.0
EVGA Precision X1
Logitech Options
Oculus
Logitech SetPoint 6.69
Are You Ready for Valve Index?
Pistol Whip
Explore Fushimi Inari
STAR WARS™: Squadrons
Streets Of Kamurocho
Golden Axed: A Cancelled Prototype
Mirror's Edge
Binary Domain
Zeno Clash 2
Zeno Clash
Zeno Clash Models
Google Earth VR
Thumper
Skyrim Script Extender (SKSE)
Dead Rising
Divinity: Original Sin 2
Vanquish
Dead Space 2
Half-Life: Alyx
The Talos Principle VR
A Fisherman's Tale
The Elder Scrolls V: Skyrim VR
Beat Saber
Bloodstained: Ritual of the Night
Crazy Taxi
The Elder Scrolls V: Skyrim
killer7
Halo: The Master Chief Collection
Vulkan Run Time Libraries 1.0.65.1
WinRAR 5.80 beta 4 (64-bit)
Intel(R) Management Engine Driver
Intel(R) Chipset Device Software
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
4K Capture Utility
Epic Games Launcher Prerequisites (x64)
Bonjour
Intel(R) Management Engine Components
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
XSplit Gamecaster
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Intel(R) Management Engine Components
NVIDIA Graphics Driver 457.30
NVIDIA GeForce Experience 3.20.5.70
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA FrameView SDK 1.1.4923.29214634
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.35
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.5.70
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.45.831.832
NVIDIA Virtual Audio 4.13.0.0
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00003C8C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003470
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000968
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003FC0
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002150
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000C54
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 0000350C
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 000036DC
C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.2970.0_x64__8j3eq9eme6ctt\GCP.ML.BackgroundSysTray\IGCCTray.exe 00001E88
C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.2970.0_x64__8j3eq9eme6ctt\IGCC.exe 00003658
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12011.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002FC0
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20111.116.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003548
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20092.14511.0_x64__8wekyb3d8bbwe\Video.UI.exe 0000398C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13228.41011.0_x64__8wekyb3d8bbwe\HxTsr.exe 000018E0
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13228.41011.0_x64__8wekyb3d8bbwe\commsapps.exe 00001378
C:\Users\super\AppData\Local\Discord\app-0.0.308\Discord.exe 000036EC
C:\Users\super\AppData\Local\FluxSoftware\Flux\flux.exe 00003120
C:\WINDOWS\Explorer.EXE 00000DBC
C:\WINDOWS\System32\svchost.exe 000038B8
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001228
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000206C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003D10
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000137C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003258
C:\WINDOWS\system32\BackgroundTaskHost.exe 00001EC0
C:\WINDOWS\system32\DllHost.exe 000004CC
C:\WINDOWS\system32\SearchFilterHost.exe 0000247C
C:\WINDOWS\system32\SettingSyncHost.exe 00003F9C
C:\WINDOWS\system32\conhost.exe 00001020
C:\WINDOWS\system32\ctfmon.exe 00001AF8
C:\WINDOWS\system32\sihost.exe 0000161C
C:\WINDOWS\system32\svchost.exe 00002FAC
C:\WINDOWS\system32\taskhostw.exe 0000388C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000ECC
C:\Windows\System32\CompPkgSrv.exe 0000104C
C:\Windows\System32\RtkAudUService64.exe 00001C10
C:\Windows\System32\RuntimeBroker.exe 000032E8
C:\Windows\System32\SecurityHealthSystray.exe 00003278
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001168
C:\Windows\System32\smartscreen.exe 0000060C
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000012A8
12-06-2020, 04:51 PM
Gogoglovitch

Quote:

Originally Posted by Grathmir

That is 100% me. AT&T, South San Fran Bay area. I am so glad it's not just me. How can it be made known to Square to throw up a red flag?

Wish I knew. Posting here seems to be the only way to get anything in their direction, and there's no indication of who's reading it or whether it's getting passed up the chain.

I think just posting as much information as possible is the best we can do. I posted a traceroute I did in another thread, showing where the connection seems to run into trouble -- don't know if it's the same for everyone or just me, but it's potentially something they could use to fix it.
12-07-2020, 04:53 PM
Squishy325

Quote:

Originally Posted by Grathmir

That is 100% me. AT&T, South San Fran Bay area. I am so glad it's not just me. How can it be made known to Square to throw up a red flag?

This is me as well. I live in San Francisco and recently switched to AT&T. Glad to know I am not the only one. Anyone know a fix for this? Should I contact SE?
12-07-2020, 04:55 PM
Squishy325

Quote:

Originally Posted by Kirika-

Can you post a Final Fantasy XIV system report?
Go to the Config option on the Final Fantasy XIV launcher and to the right of System Information click the Display button.
On the new window, click Copy to Clipboard and then paste it into a Post here.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\aluo3\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz (6 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 0215
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16307.645MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 27571.645MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.708GB SYSTEM_FREEDISC_SPACE 88.765GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 213.787GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8153.822 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5751
SYSTEM_GRAPHICS_DRIVER_DATE 11/21/2020 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (Arctis 7 Game)
SYSTEM_SOUND_DEVICE_ID {1C778A58-5A54-4FCE-B80D-BBDB78575637}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.388
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/6/2020 16:00:00
SYSTEM_SOUND Headset Earphone (2- SteelSeries Arctis 7 Chat)
SYSTEM_SOUND_DEVICE_ID {9D354DD0-D50B-4786-9A97-216F7DE446A9}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.388
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/6/2020 16:00:00
SYSTEM_SOUND Line (Voicemod Virtual Audio Device (WDM))
SYSTEM_SOUND_DEVICE_ID {383467E7-0F78-47D1-B545-FA34B9D1F0B8}
SYSTEM_SOUND_DEVICE_NAME vmdrv.sys
SYSTEM_SOUND_DRIVER_VERSION 2020.5.15.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/14/2020 16:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E4B31390-BEB5-11E9-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E4B33AA0-BEB5-11E9-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E4B33AA0-BEB5-11E9-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A581B730-FA0D-11E7-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A581B730-FA0D-11E7-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E4B33AA0-BEB5-11E9-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4EAE5710-3077-11E8-8001444553540000}
SYSTEM_INPUT_NAME Logitech G903 Wired/Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {68654D90-DBC1-11E7-8005444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4EB86930-3077-11E8-8002444553540000}
SYSTEM_INPUT_NAME Logitech G903 Wired/Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4EB86930-3077-11E8-8003444553540000}
SYSTEM_INPUT_NAME Logitech G903 Wired/Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4EB89040-3077-11E8-8004444553540000}
SYSTEM_INPUT_NAME Logitech G903 Wired/Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Widespread and inconsistent connectivity issues (error 2002, 90006, launcher woes) - Google Chrome
FINAL FANTASY XIV
Microsoft Text Input Application
NVIDIA GeForce Overlay
Discord

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 32 PPAPI
Advanced Combat Tracker (remove only)
Battle.net
Call of Duty Modern Warfare
Google Chrome
Realtek PCI-E Wireless LAN Driver
Microsoft Edge
Microsoft Edge Update
OBS Studio
Steam
VLC media player
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Asus Sonic Studio 3
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.27.29016
Intel(R) Trusted Connect Services Client
FINAL FANTASY XIV ONLINE
ASUS PCE-AC68 WLAN Card Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016
Epic Games Launcher
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016
Google Update Helper
HP Connection Optimizer
Asus Sonic Radar 3
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Adobe Refresh Manager
Adobe Acrobat Reader DC
Apple Application Support (32-bit)
Apple Software Update
Launcher Prerequisites (x64)
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.27.29016
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft VC++ redistributables repacked.
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
FF Logs Uploader 2.0.7
Genshin Impact
Destiny 2
Fall Guys
Catan Universe
Monster Hunter: World
Among Us
SteelSeries Engine 3.18.12
WinRAR 5.60 (64-bit)
AudioCaptureNotificationConfigurator
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
SonicRadar3Setup
ProductDaemonSetup
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
ApoDispatchConfigurator
Bonjour
Epic Games Launcher Prerequisites (x64)
NahimicSettingsConfigurator
FF Logs Uploader 3.4.3
Voicemod
Intel(R) Management Engine Components
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Update Health Tools
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
DeviceRoutingConfigurator
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
NVIDIA Control Panel 457.51
NVIDIA Graphics Driver 457.51
NVIDIA GeForce Experience 3.20.5.70
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA FrameView SDK 1.1.4923.29214634
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.35
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display MessageBus
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.5.70
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Apple Mobile Device Support
Intel(R) Trusted Connect Service Client x64
ProfileSwitcherCleanup
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft VC++ redistributables repacked.
iTunes
Intel(R) Management Engine Components
SonicStudio3Setup
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29016
SonicMapperConfigurator
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29016
Apple Application Support (64-bit)
Update for Windows 10 for x64-based Systems (KB4023057)

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000023C8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002298
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000016B4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002BC4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000009F0
C:\Program Files\ASUSTeKcomputer.Inc\Sonic Suite 3\Foundation\SS3Svc32.exe 00002A88
C:\Program Files\ASUSTeKcomputer.Inc\Sonic Suite 3\Foundation\x64\SS3svc64.exe 00002DFC
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000029D4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000018E0
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00001880
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000028BC
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00002C28
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_2.2011.11613.0_x64__8wekyb3d8bbwe\Cortana.exe 000017C0
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe\GameBar.exe 00003124
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00002F4C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20111.116.0_x64__8wekyb3d8bbwe\YourPhone.exe 000015F8
C:\Users\aluo3\AppData\Local\Discord\app-0.0.308\Discord.exe 00003498
C:\Users\aluo3\AppData\Roaming\ACEStream\engine\ace_engine.exe 0000397C
C:\Users\aluo3\AppData\Roaming\ACEStream\updater\ace_update.exe 000011DC
C:\WINDOWS\Explorer.EXE 00001A5C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001F24
C:\WINDOWS\system32\DllHost.exe 0000362C
C:\WINDOWS\system32\SearchFilterHost.exe 00002C60
C:\WINDOWS\system32\SettingSyncHost.exe 000020DC
C:\WINDOWS\system32\conhost.exe 00002360
C:\WINDOWS\system32\ctfmon.exe 00001084
C:\WINDOWS\system32\sihost.exe 00000B8C
C:\WINDOWS\system32\svchost.exe 00003B30
C:\WINDOWS\system32\taskhostw.exe 00000C44
C:\Windows\System32\CompPkgSrv.exe 000017D8
C:\Windows\System32\GameBarPresenceWriter.exe 00002B30
C:\Windows\System32\RuntimeBroker.exe 00003280
C:\Windows\System32\SecurityHealthSystray.exe 0000297C
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 00002D14
C:\Windows\System32\oobe\UserOOBEBroker.exe 00002DF0
C:\Windows\System32\smartscreen.exe 00000A00
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002494
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000210C
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002AEC
12-08-2020, 05:17 PM
zkhr

This should be resolved now. See https://forum.square-enix.com/ffxiv/...=1#post5470888 for details.
12-09-2020, 05:34 AM
Grathmir

Thanks so much for the heads up. Honestly seems very stable post-patch, but we'll just have to see I guess. I wanna leave this open for now but am so happy that it seems to be back to normal.
01-08-2021, 01:05 AM
Rhaervis

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.