Legacy Mark not appearing on my Legacy Character

Hi, I have a Legacy Account with the following features:
- Legacy Chocobo
- Different subscription fee
- ARR end-game credits displayed my name

But I do not see the Legacy Mark on my character.

This Character started in Odin through Beta and 1.0 and then ended up in Midgardsormr before I transferred to Kujata recently.

I did a GM call with GM Zeigunav not long ago and Zeigunav told me that my character was not created in 1.0 and that I should check another character that I have in another world. When I said that I do not have another character, Zeigunav told me that the GM team is very sure that I do and that I should check the other data centers to find my other character and see if that character has the mark. I told Zeigunav that my mogstation character list only shows one character and it is this one but he said GMs can't see the mogstation details but they are still quite sure I have one more character.

So I went and check all the data centers and none of them contains another character, as suspected.

Where is my other character that the GM was so adamant that I have? Why don't I see it in any of the data centers and why don't I see it listed in my Mogstation under my service account?

I do have another service account but that one is a Beta account and does not have any characters registered.

So this one and only character that I have must be the same legacy character from 1.0. Please help. Thanks!

Edit: I definitely tried /legacymark off and then /legacymark on and it didn't help. Changed gearsets and repeated. Still didn't help.

Did you try /legacymark on
mine has turned off before for some reason and that turned it back on

Have you tried the text command for the Legacy Mark? I believe it’s /legacymark to toggle it on or off.

Yup. I did /legacymark off and on and tried to change gearsets too. Didn't help. Either I suffered amnesia and somehow forgot that I deleted my 1.0 character (which I really don't think I did) or something went wrong with my character over the years.

If the character you’re posting on (Red Echo @ Kujata) has the Legacy Chocobo on it, then it’s your Legacy character. Does the character you’re posting on have the Legacy ‘Bo? The Lodestone is showing it on there.

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Originally Posted by HyoMinPark

If the character you’re posting on (Red Echo @ Kujata) has the Legacy Chocobo on it, then it’s your Legacy character. Does the character you’re posting on have the Legacy ‘Bo? The Lodestone is showing it on there.

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Yes. I've got the Legacy Chocobo on this character. I honestly don't remember having any other character other than this one. So what the GM said can't be true. Unless, of course, I really do suffer from memory loss.

Quote:

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Originally Posted by HyoMinPark

If the character you’re posting on (Red Echo @ Kujata) has the Legacy Chocobo on it, then it’s your Legacy character. Does the character you’re posting on have the Legacy ‘Bo? The Lodestone is showing it on there.

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Any character your roll, no matter when you rolled it, during 1.0 or today, will get the legacy chocobo. The mark, the 1.0 mounts (gobbue) and the drops from 1.0 exclusive duties is the only thing you wont get on any post 1.0 character.

Also check your achievements. Those wont carry to a new character, but if you have any legacy achievements, its definitely a 1.0 character.

The GM mentioned that I have another character elsewhere and asked me to locate it in the various datacenters. I'd done that but I couldn't find another character. Is there any way a staff of Square Enix can help me out here? My character list in the Mogstation displays only one character.

Also, check your journal and for Completed quests, check 'Other Quests' and select 'Legacy Main Scenario Quests'. If any quest titles are listed under 'Legacy Main Scenario Quests' there, then that means your character is a 1.0/Legacy character. If you do not have access to this selection (only 1.0 characters do), then I'm afraid your character was created in ARR and is not a 1.0/Legacy character.

If you're having trouble finding your 1.0 character, login on the Mogstation and check your subscription - your 1.0 character may be listed there but set as 'inactive' and thus will not show up on the character selection screen in game until it's subscription is activated.

This is not a legacy character then. If the GM is correct, that means I have another character but it is not visible or have been deleted somehow. They are quite sure it is in one of the datacenters but it is certainly not visible since I'd checked every one of them. There are no "inactive" characters visible in the mogstation though. Is there another way to find out?

Sorry, but we can say with certainty that your character wasn't created in 1.0, hence why it doesn't have the legacy mark.

Enkidoh bought up a good point about the legacy achievements and although your achievements are set to private on the Lodestone, when a character is created it is assigned a numerical "ID" and that number for new characters only ever increments.

Looking at the Lodestone, your character is ID 4854543 and if I go backwards until I find someone with public achievements (just change the URL at the top of the page) I find 4854535. That person doesn't have legacy achievements and their first achievement was completed on 24 September 2013 which was 2.0 (ARR) not 1.0. It's possible they didn't complete that first achievement on their first day (complete 10 quests), but 2.0 had been out nearly a month by this point. Of course you could go even further back to find another public person, but the lack of legacy achievements is really all the proof we need.

As others have said maybe the character in question is on another service account or maybe you did delete it and recreated it when you came back for 2.0 (you didn't sound 100% sure), but the ID number confirms it is not a 1.0 character.

I'm actually curious now as to the ID of the last 1.0 character (it'd be useful to know that for future reference!), but either way that doesn't help you sorry.

Edit: And apparently I took so long working that out/writing it down, you already worked this out... oh well!

Quote:

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Originally Posted by HyoMinPark

If the character you’re posting on (Red Echo @ Kujata) has the Legacy Chocobo on it, then it’s your Legacy character. Does the character you’re posting on have the Legacy ‘Bo? The Lodestone is showing it on there.

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I don't believe this is true, all characters on a legacy account have the legacy chocobo. I can't check right now because not near my PC but I'm pretty sure all my alts have the legacy chocobo. Only Elai has the tattoo tho

Quote:

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Originally Posted by Elladie

I don't believe this is true, all characters on a legacy account have the legacy chocobo. I can't check right now because not near my PC but I'm pretty sure all my alts have the legacy chocobo. Only Elai has the tattoo tho

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Yes, all characters on a legacy account get the chocobo. Only 1.0 chars will have the mark, and only those who did the quest have the goobbue.


@op, did you check the Japanese datacenters as well?

If you had a 1.0 character the first time you log into ARR it will automatically inform you that you need to transfer your 1.0 character data into the new game (and would thus allow you to edit your character's appearence etc while doing so).

To the OP, another possibility as to what has caused this is did you accidentally created a new service account when ARR started and you registered ARR's serial code to that new account instead of adding it to your 1.0 account? Specifically, when you were in the Beta test, did you combine your Beta test account to your 1.0 account? Many Beta testers who were 1.0 players were caught here and inadvertently just transfered their Beta test account into full accounts without adding the 1.0 data to it, effectively creating two seperate accounts attatched to the one player ID, and because characters are not shared between accounts, this might be what is happening here.

Unfortunately I cannot remember if you can still combine the Beta account and 1.0 account data together as the Beta test has naturally been finished since mid 2013 nor how players who were caught here resolved the issue. Either way, it's something worth investigating.

Lucky you still got to keep yours. When 2.0 came out had to delete mine 1.0 character for some reason wouldn't let me use it. Should made it where if your account was opened in 1.0 all your characters new and old gets the mark. This account have is from 1.0 collectors edition.

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Originally Posted by hynaku

Lucky you still got to keep yours. When 2.0 came out had to delete mine 1.0 character for some reason wouldn't let me use it. Should made it where if your account was opened in 1.0 all your characters new and old gets the mark. This account have is from 1.0 collectors edition.

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Yeah I was unable to recover/access my 1.0 account, I had to make a new one for 2.0 😔

Did you rly check all the datacenters? as they moved around the servers a lot in all those years. Our old account had the same problem, we didnt find our 1.0 Kitty so we made a new char and just last year or smt we found that char on some random US world when my wife wanted to make a char there...

You guys are really amazing for offering your advice and assistance in this investigation. I deeply appreciate it. Also, Merry Christmas or shall I say Happy Starlight to everyone! @Enkidoh, you may be right. In my Mogstation I have 2 service accounts. The one I'm on is called FFXIV 1. The other is FFXIV 2.

https://imgur.com/a/oU3AJC5


In the latter, there is nothing. No subscription details and no characters. But it did say that Beta Test Windows was registered to the service account. It just mysteriously not have anything in it.

https://imgur.com/a/yKZMfXN

As terrifying as it sounds, what you said could have happened to me.

I will check all the datacenters again , using the method you described, @Final-Fantasy