13006 Error Code 1014

Posting here for a friend of mine, due to the fact she can't even log in the forum cause it says she didn't log FFXIV in the last 30 days (...she played with me 16 hours ago...)


"Hello, im experiencing a problem while trying to log in on my server Excalibur. It shows me this window : http://i40.tinypic.com/9iyc6o.jpg
Checking lodestone, it says that this error shows up when server is down, but Excalibur (im orginally from bodhum) is working. Strange thing is that when i select my character, on description it says "world: Bodhum", as you can see in this picture. Ty in advance, Raxiel Arden"
http://i39.tinypic.com/xfn9qc.jpg

lots of people in your shoes. you are not alone

I'm also having this same issue.

http://i152.photobucket.com/albums/s...adow/Error.jpg

Same here for Aegis. Seems like their issues is not server wide but account specific...... I guess some accounts got corrupted and they are currently trying to restore them from backups. Great Job S-E, hope now you will open your eyes, fire your server team and outsource this to professionals. Thank you.

You know what?
Im Raxiel's shell holder and now i'm ingame.
I've checked my ls list.......she's not even listed under members anymore lol.
It's like her character didn't shift AT ALL.

I think characters are only moved to the new server when they actually log in on the new world for the first time. My world should still say 'Wutai' after I finish this post.

<----

EDIT: Nevermind! I was wrong about the forum profile not updating. Both of my characters are updated on the Lodestone. However, the update of the world assignment for the Lodestone and for the game itself may be independent. I haven't completely logged into the game yet, so my character may still be on Wutai in the client, and may not show up in LS lists, in-game.

EDIT2: I just checked with my LS and I am showing up on the LS roster in-game on Masamune, which means the migration either happened when I logged in and launched the client without picking my character, which is possible, or it happened automatically without me having to log in.

Hi, finally I can log in the forum. I'm here to confirm what Minaras said still I can't log in for the same error ç_ç

I am having the exact same problem and I am from Bodhum as well. This is going to be a problem since this is my only character. Get this fixed soon.

Any news?
Can't believe that Raxiel can't still log in even today...

And today the error is 13001 Error Code: 1015...
http://i40.tinypic.com/2ilzj47.jpg

I've tried to contact the support center and this is the result:
http://i44.tinypic.com/fnfdsj.jpg

...lol this is unbelievable.
So you can't play, you can't get any help and you already have paid for a month.
Nice job SE.

Its emergency maint atm http://lodestone.finalfantasyxiv.com...769c1628595154

Ok, maint. is over and i get same error as yesterday, error code 1014.

I've contacted the support center and they said:

Quote:

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Thank you for contacting the Square Enix Support Centre.
We are sorry that you are experiencing this issue with logging in to Excalibur.
As the world transfers occurred less than 24 hours ago, we are still in the transition of moving characters.

Please bear with us while we process these transfers, and try again later.
Thank you for your patience in this matter.

Best wishes,
SQUARE ENIX Support Centre Team

---

So we have to wait. I reactivated the account 2 days ago and I find myself with this mess. I'm already tired of everything.

EDIT
http://lodestone.finalfantasyxiv.com...4adfd3e6a437e3

Quote:

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* Transfer of all characters is scheduled to be completed between mid to late April.

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I paid for a month and I can not play. Nice job.

Quote:

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Priority for the character transfer will be given to players who resume their automatic recurring service option before the transfer process is completed. However, please note that it will take several days after a player resumes their automatic recurring service option for the completed transfer to take effect.

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That sucks and I understand you're justifiably irritated, but you should be able to play in a few days if that's the problem. They shouldn't bill you for this time, and if they do, I'd raise a fuss.

So a friend of mine paid to reactivate account yesterday and finds out he can't get in the game. 2 days after merger/transfer SE decides to post this notice. Are you kidding me? You are charging people to tell them later they can't play? How about you guys disable the payment option before the merger/transfer started since this process was part of your plan!

We are doing our part to motivate people to support your product... do your part and use common sense! You all are putting a lot of effort into making a disaster game better and its working. Don't destroy your good work with poor planning and decisions. Its hard to convince people to try your product again after your monumental disaster of a release. It is impossible to do with situations like this, especially when people pay, can't play, and days later you all release a statement that boils down to thanks for giving us your money for a month time, you have to wait until mid to late April to play.




http://lodestone.finalfantasyxiv.com...3da99866037952

2012-03-28 05:00 From : FINAL FANTASY XIV
A Notice to Players Resuming Their Recurring Service Option (Mar. 28)
The World merge was performed on March 27, 2012. In this merger, all characters will be transferred from their old Worlds to the new ones. However, because this would dramatically increase the volume of characters, we only transferred characters within a service account that had the “Subscribed” status as of both March 26 and March 27, 2012.

The transfer was not performed on characters that did not have the “Subscribed” status on either March 26 or March 27, 2012, or on both days. Transfer of these characters will be performed gradually at a later time. Once the transfer is complete, players will be able to play on their characters in the new World if they have completed the steps to resume their automatic recurring service options.

Priority for the character transfer will be given to players who resume their automatic recurring service option before the transfer process is completed. However, please note that it will take several days after a player resumes their automatic recurring service option for the completed transfer to take effect.

* Transfer of all characters is scheduled to be completed between mid to late April.

We deeply apologize for the belated announcement and for any inconvenience this may cause.

Quote:

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Originally Posted by KShadow

...snipped...

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It says in the announcement you copy+pasted from that paid characters will be given priority over inactive characters and should take 'several' days before they can be played, in contrast to all characters being transferred by 'mid to late April'. Your post, with the text of the official announcement, is misleading and contradictory.

At the least they should not count down your paid days until your character is active, and they should indeed have announced this sooner, as conceded in the announcement, but I can see there being practical limitations around getting the paid players up immediately, especially if there has been a surge in reactivations due to the merge.

Misleading/contradictory... hardly.

I am not referring to inactive accounts who's players are not even there to notice what's going on with their "limbo accounts". They won't even know or care that they are on a new server 4 months from now when they try to reactivate.

I am simply saying that for someone like my friend (a returning player from the failed release) who paid his money upfront to reactivate his account in order to play and confront this notice posted today, known by SE beforehand "We deeply apologize for the belated announcement and for any inconvenience this may cause." is bad business.

Take the game down a few days if needed to avoid this sort of thing, or better yet disable the activation services until all is sorted out (they do this on a regular basis during maintenance and such).

My girlfriend is having this issue too, this is absolute bs~ SE better be offering a month free of compensation because people payed for these days, and they aren't getting the service they payed for.

On another note, I think the updates on for forums are independent because it still says under my avatar that I'l on trabia, even though I was merged just fine after the maint.

Just an update it's day 4 and she still can't play~ But I did make a more detailed post in the general forums hoping for a Rep. response http://forum.square-enix.com/ffxiv/t...Is-this-a-joke

So if any of you are still having the issue please post your thoughts and concerns there so maybe we can get a response on Square Enix's definition on what "Several" days is, and whether or not compensation is underway.

I know this thread hasn't had a post since July but I encountered this problem for the first time today just about 15 mins ago. I even went to check my account to make sure nothing had been cancelled and I'm good there. I was out mining at Dragonhead and afk'd to get something to drink and came back to this error. Now I can't get back in at all. With the servers going down in less than a month I'm trying to make as much as I can of what time is left and now I can't even get in.