Still can't change Audio Device without Restart - 2019

Hey there. Just wanted to bring attention to a rather annoying issue that has been around since initial launch of this game.

The game just can't adjust when you change the audio output device. You have to restart every single time (sometimes it even crashes when you disconnect the currently used audio device). Which really shouldn't be an issue for a modern game.

Here's a link to an older topic about this, from 2018 - which itself has links to further, even older topics:

http://forum.square-enix.com/ffxiv/t...-audio-devices

I think its about time this was fixed.


(though great work on the Shb expansion, really enjoying it ^^)

Now you see, I was the opposite.

I switch between a sound bar hooked in through optical cable and my wireless headset often. Before ShB, I'd have to restart the game. After ShB, I can now hotswitch and not have to restart.

Really strange....

Yeah, this is a thing fixed with the expansion. The only exception seems to be Bluetooth devices.

Ah.. heh, okay. Sorry then.

I am using a bluetooth headset so guess I'm still part of the non-fixed audio devices. But good to hear that others are fixed at least.

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Originally Posted by Chyro

Ah.. heh, okay. Sorry then.

I am using a bluetooth headset so guess I'm still part of the non-fixed audio devices. But good to hear that others are fixed at least.

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Im using a BT headset and hardwire speakers. I can go back and forth in game without issue in ShB

edit- I should probably expand on this

My speakers are plugged into my monitor, because i have my PS4 hooked up to it as well, so all DSP and HDMI connections to my Monitor will play sound from my speakers
Then i have my sony gold wireless headset plugged in via the BT usb stick provided. I can change the audio source from windows to either my monitor to play through speakers or my headset

Hm.. does not seem so optimal, even without bluetooth.

Like, aside from bluetooth, I got two audio devices - my Monitor and my Laptop (which runs the game). If I got my laptop speakers active, I usually have wired headphones plugged into the laptop, and simply unplugging them switches freely between laptop speakers and headphones. But - if I change the audio device from laptop to Monitor or vice-versa, the game doesn't adjust to the change and keeps giving the audio through the formerly active audio device.

Fazit: Still have to restart the game with most audio device changes, still not really optimal solution on the game developer's side.
Can't really call it 'fixed' when it only works in some specific cases.

I had a problem with connecting my sound bar I would always lose sound, and occasionally would have my game crash. Just before SHB I switched to my speakers thinking that there was conflict going on where it was trying to access my speakers and couldn't find them. Ever since, I've not had a problem or a single crash. However, after reading this, I'm wondering if it's got something to do with SHB and being fixed!! (I know I wasn't the only one who had the same issue)

Fwiw, the issue was only fixed because it happened to the SE dev team during a SHB live letter and it caused them a bunch of issues. I assume that whatever fix is in now was enough for their own purposes, so I'm doubtful they'll fix it further without a lot of complaints.

This is my biggest issue with the game. I have to relog whenever there is a change in environment to require headphones. I hate wearing headphones if I don't have to. Just an annoying thing to deal with for this many years.

The issue seems to be fixed in my scenario now.


I play on PC using either the monitor speakers (1) or a pair of wired headphones (2), whenever I switched between audio devices the game would lose audio and then it was necessary to restart (a) or the game would crash (b), I just tested it now and it works.


Thanks Hydaelyn SE had the issue occur to them if that's the only reason why they fixed it!...

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Originally Posted by Akonyl

Fwiw, the issue was only fixed because it happened to the SE dev team during a SHB live letter and it caused them a bunch of issues. I assume that whatever fix is in now was enough for their own purposes, so I'm doubtful they'll fix it further without a lot of complaints.

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The fix was in the benchmark before that happened, so I doubt that very much.

I was having issues towards he end of storm blood. It was rough enough it would lag my game out something awful and my pc would crash. I thought I had a memory leak somewhere, but ever since SHB dropped its been fine. So weird.

UnplayableStation 4 limitations. xD

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Originally Posted by Akonyl

Fwiw, the issue was only fixed because it happened to the SE dev team during a SHB live letter and it caused them a bunch of issues. I assume that whatever fix is in now was enough for their own purposes, so I'm doubtful they'll fix it further without a lot of complaints.

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You have less than no idea what you're talking about. Please, unless you actually have first-hand knowledge of what went on,you need to never offer an opinion on an explanation for fixes again, because it will only seek to confuse people looking for a legitimate answer due to the extremely misleading assumptions therein.


The issues at the Live Letter had absolutely nothing to do with this problem, and was entirely down to their physical hardware setup for streaming. Not to mention that the "fix" for this was in the Benchmark, which was released way ahead of the Live Letter...

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Originally Posted by Valkyrie_Lenneth

The fix was in the benchmark before that happened, so I doubt that very much.

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That's fair then, wasn't aware of it being in the benchmark as well.

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Originally Posted by Hezkezl

You have less than no idea what you're talking about. Please, unless you actually have first-hand knowledge of what went on,you need to never offer an opinion on an explanation for fixes again, because it will only seek to confuse people looking for a legitimate answer due to the extremely misleading assumptions therein.


The issues at the Live Letter had absolutely nothing to do with this problem, and was entirely down to their physical hardware setup for streaming. Not to mention that the "fix" for this was in the Benchmark, which was released way ahead of the Live Letter...

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You alright there, bud?

I use a headset that connects via USB instead of the audio jack.

Pre-ShB it would have a 50/50 chance of crashing my game vs cutting audio if I accidently pulled it out.

Since ShB there's been a few times where my drawing tablet's messed with usb ports or I've pulled the headset out, and the game hasn't crashed yet. Audio still won't swap but at least now if I plug my headset back in, it continues playing rather than cutting out completely :)

I'm still *way* behind in the MSQ catch up to have experienced most of ShB, but the headphone fix was something I was happy to notice yesterday when I put my headphones in. Sorry it's still messing up for BT headsets.

Now, if they could fix whatever software incompatibility makes XIV the only program on my computer that breaks the back light on my Logitech mouse when it's open and resets my settings so I have to tweak them *every* time I open it, that would be really super cool.