So I recently transferred from Mateus to Gilgamesh. I got rid of my apartment after storing all of my items in the storeroom thinking it worked like and inventory of your retainer. Then transferred over to Gilgamesh joined a guild and bought an apartment in the guild housing only to find EVERYTHING gone.
I've played this game since 1.0 and have seasonal items and things that cost millions of gil and years of collection to get. Now i checked all the requirements of transferring and the warning that items left in your house might not transfer. To me that meant items placed in your house because obviously a house of a different size could mess things up and I saw no other indication otherwise that items in your storeroom were different. I of course brought this up with GM support services who gave me the big fat "sorry we cant help you", even though I'm quite sure they could were they inclined. They gave me a link to a site about housing where again this issue was not touched on.
I don't think I'm crazy in thinking this is a mistake people could easily make in thinking it wouldn't be hard to just have storeroom items be connected to your character instead of your house. I have lost everything and I don't even know what to do about it.
Hasn't this happened to anyone else? I hope they do something about this cuz the mil i got for transferring doesn't even begin to cover it. Let me know what you guys think. Am I being unreasonable?
Lost items in storeroom of apartment
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06-17-2019, 08:21 AMLuecLost items in storeroom of apartment
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06-17-2019, 08:50 AMMiminming
I think personal house, guild house, aparment and personal room in guild house have different storage...
You probably need to buy another aparment to get what you leave there
Im not 100% sure though xd -
06-17-2019, 08:53 AMkidalutz
I really hate to say this OP but it sounds really like the misunderstanding was on your part that said I dont see why they cannot restore the items to you.
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06-17-2019, 12:05 PMDustytomeUnfortunately you misinterpreted the warnings. Storage is tied to each individual house, apartment and fc room and when they are destroyed, so too is the storage and its contents. Anything you want to take with you has to be in your personal inventory or on your retainers.Quote:
Originally Posted by Luec
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06-18-2019, 01:59 AMJojoyaAre you being unreasonable to expect to get your items back? Yes. You shouldn't have made the assumption that storage is tied to your character and not to your house/room/apt. That you have to be in the housing unit the storage is tied to in order to access it should been a big tip off (compared to retainers that you can access from multiple locations).Quote:
Originally Posted by Luec
You made a mistake and had to pay the consequences. Chalk it up as a learning experience and move on instead of trying to push the blame and responsibility elsewhere.. -
06-18-2019, 02:30 AMAzurith
Yah, its actually pretty clear, I'm not sure why you would assume storage was treated differently. It sucks I get it, but there isn't anything they can or should do.
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06-18-2019, 02:56 AMGomJabbarMaybe not crazy, but assuming something is so just because "it wouldn't be hard" to do is just silly. Especially when the game specifically tells you otherwise... Honestly, I don't think that this is a mistake most people would easily make.Quote:
Originally Posted by Luec
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06-18-2019, 03:30 AMSummonerSenah
You have to empty the apartment/house but not actually vacate it, as far as I know. That's how I did it. Got reimbursed for the price of the apartment. But I also moved from a congested world to a preferred world so I don't know if there were different circumstances for you, since Mateus is a Standard world and Gilgamesh is a Congested world.
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06-18-2019, 03:44 AMHasratTbf, OP didn't vacate, opting to transfer while still owning in order to receive the reimbursement gil. But, still comes down to a misunderstanding of the system.Quote:
Originally Posted by Final-Fantasy
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06-18-2019, 04:58 AMLuec
First off Jojoya I dont need ya rudeness, i wasn't blaming anyone just trying to understand my situation.Obviously there was a misunderstanding on my part, but my issue is only that it is not clearly stated that anything left in the storeroom would also be relinquished. They are quite clear that items left placed in the home would be lost. I just think the language is a bit confusing when most of the time they are quite clear on what they mean, I have switched worlds before, but that was before there was housing storage. I also didn't think it would be hard to get my items back,(I explained my situation) but GM simply said "it was beyond the scope of their work" which I take to mean that they could, they just don't want to.
I checked resident caretaker and no luck. I'm sure this doesn't happen often, but I know it has happened to others. I am not blaming the gms for my mistake however i think there should maybe be some changes so its clearly communicated and that mistake isn't repeated, cuuuzz issa big deal. Imagine losing everything on an honest mistake and gm straight up says they wont help you. There are plenty of times you can admit to doing something stupid and a company would be more than happy to help you, especially after you've been giving them money for the past 6 years. All I'm asking is for a little loyalty returned after alot of loyalty given. This is legit the first time I've posted and had any issues with this game. -
06-18-2019, 05:10 AMGomJabbarThey're just mad because you moved from Crystal to Aether... hahahahaQuote:
Originally Posted by Luec
As for your loss, if you can think of the most valuable item, or something precious to you that can't be re-aquired another way, you should be able to have the GMs do a one-time retrieval. I know it's a far cry from everything you lost, but one thing is better than nothing? Be aware that they will only do this once, so just be sure it's worth it to you for a single item... -
06-18-2019, 05:20 AMLuec
Thanks I didn't know this, if nothing else I'll give that a try.
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06-18-2019, 05:21 AMAzurith
I personally would have put everything in my inventory/on a retainer anyway rather than risk it, especially items that I can't replace (or can't *easily* replace). And its not an issue of the GM's not wanting too, they don't have the ablity to solve your problem. There are special task groups assigned to research/ handle issues akin to this, but they would fall into "bugs" ie, people loosing things they shouldn't have in a transfer. Your particular incident wasn't a bug, it was "working as intended* and clearly stated you would loose your items.
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06-18-2019, 06:07 AMkidalutzalso check with the calamity scavenger jicQuote:
Originally Posted by Luec
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06-18-2019, 06:08 AMLuec
So normally I would have done this and been more careful, but it was the last day of transferring for free and I already had to deal with disbanding a guild (this wasn't guild housing, just a normal apartment, we were small.)
That's what I'm trying to say though, it wasn't clear to me, and I had done a fair amount of researching that day before I did it. I had read all the warnings and still thought that if items were in my storeroom they would be safe from deletion. Obviously I missed something along the way. I would love to get my stuff back but I also made this post because the GM had suggested it, because if I and others have made this mistake maybe I can help prevent someone else from doing it, and maybe in the future they could state more clearly that storeroom items would also, for sure be affected. Even in Final_Fantasy's post it still doesn't state the storeroom is also affected.
I had a friend tell me he had friends make the same mistake and the gms told them the same thing so i was pretty prepared for my answer. I had to give it a try though. -
06-19-2019, 03:00 AMJojoyaI'm sorry if you felt I was being rude. I was being blunt. You made a mistake, you need to accept the consequences. You can't go through life expecting others to fix things for you every time you screw up.Quote:
Originally Posted by Luec
To make an exception for you would force the GMs to make an exception for every other player every time. They'd never get anything else done because all their time would be spent restoring items to careless players.
It's not reasonable to expect regardless of how long you've been a customer.
Nah, don't care where the OP used to be or where they went. What data center someone plays on seems to be far more important to you than to me.Quote:
Originally Posted by GomJabbar
I'm just tired of the data center and world bashing that goes on. It's pointless and does nothing to make the game a more enjoyable experience for anyone. -
06-19-2019, 03:17 AMGomJabbarI understand, but the way you take that frustration out on others just trying to have a conversation is also tiring. I apologize for the joke in any case.Quote:
Originally Posted by Jojoya
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06-19-2019, 01:33 PMJojoyaI directed a comment at one individual who was not interested in the discussion in another thread and instead was far more interested in bashing a data center. You're the one who decided to take offense at my response and have continued to carry your attacks on me into other threads.Quote:
Originally Posted by GomJabbar
Perhaps we can move on now? -
06-19-2019, 03:09 PMGomJabbar1. Nobody was "bashing a data center". Someone asked a simple question and you responded rudely for no reason.Quote:
Originally Posted by Jojoya
Yes, I did take offense to the way you treated them, however:
2. I'm hardly attacking you, but I'm sincerely sorry if I caused you to feel that way, or even feel the need to use that sort of language to describe what is happening.
3. Sure we can move on. I don't know you IRL, or where this mentality comes from. Perhaps you were the victim of something in the past that has caused this defensive behavior, but I've learned my lesson. I won't engage further, and I wish you happiness. -
06-19-2019, 05:53 PMBeatriceBig yikes. Being rude and then using the non-apology of, "I'm sorry YOU got offended."Quote:
Originally Posted by Jojoya
By the by, I had a friend who played FF14 in ARR. She deleted her character one night because she had a big fight with a close in-game friend of hers. Hasty move made during a time she wasn't mentally herself. You know what happened? A GM kindly restored her character but also warned her that a note would be attached onto her account and that if a situation like this happened again, there would be no character restoration. Funny enough, I don't think she plays anymore, but at least her character is still waiting if she wants to come back.
It doesn't hurt to try to see if a GM could help you out, Luec. Worst case scenario is that they say no.