Has anyones Ultima, the High Seraph statue arrived yet?

Mine shipped last Saturday apparently and I still haven't received it. Just wondering if I'm the only one. I did submit a ticket but those usually take days to get a reply.

did you track it? SE store doesnt have much say once the shipper has it.

Quote:

---

Originally Posted by Valkyrie_Lenneth

did you track it? SE store doesnt have much say once the shipper has it.

---

How do you track the orders? They never seem to give me a tracking number on anything

UK player, here. My statue and emote arrived last week. It was left outside my door so it's a very good thing that my security guard found it and put it somewhere safer until I returned home.

Quote:

---

Originally Posted by seraf

How do you track the orders? They never seem to give me a tracking number on anything

---

its in the email they send you, theres a tracking link

Quote:

---

Originally Posted by Valkyrie_Lenneth

its in the email they send you, theres a tracking link

---

So apparently in this email they sent last Saturday it only says that it's status was changed to "shipped" and they charged me for it. But there is no tracking url in it at all I looked all over it. So it would seem that it actually hasn't shipped yet? It just basically says "thanks for your order" and has the invoice info on it but I was indeed charged the money already.

As a word of advice, when it does arrive be very cautious when opening the packaging. For the Odin and Shiva statues, the emote code was written on a loose slip of paper inside the box. This time around, the code is stuck to the interior of the box - which I overlooked at first.

Says it was shipped on the 25th, now the 1st of April, 7 days later (maximum time for shipping). Haven't received it yet even now. Going to have to go through credit card company to dispute the charge now.

Quote:

---

Originally Posted by AlohaSnackbar

Says it was shipped on the 25th, now the 1st of April, 7 days later (maximum time for shipping). Haven't received it yet even now. Going to have to go through credit card company to dispute the charge now.

---

i would suggest contacting SE first before you do that. i've heard disputing / chargeback can get you banned from all SE purchases in the future, including XIV. could be wrong though.

Quote:

---

Originally Posted by seraf

So apparently in this email they sent last Saturday it only says that it's status was changed to "shipped" and they charged me for it. But there is no tracking url in it at all I looked all over it. So it would seem that it actually hasn't shipped yet? It just basically says "thanks for your order" and has the invoice info on it but I was indeed charged the money already.

---

this actually happened to me with the shiva statue. it did actually ship later, but it took awhile.

I mean, mine shipped last week and arrives today. You guys gotta stop being so impatient lol

Keep in mind that "shipped status" means they registered your package with transport company. It may actually be shipped 5 to 7 days later.

Mine arrived a couple days ago.

they send out the e-mail first saying it's been "shipped" but you won't actually see any activity on it until it's been submitted for actual shipping with USPS or whatever they use in the states. it could anywhere from 3-5-7 days later when you will get another e-mail with the tracking number (depending on what shipping option you chose - i don't know what's available to you in the US, in Canada we only get the super expensive option but it comes with tracking). Even then from the creation of the tracking number to the package actually physically departing the initial location could be 1-2 more days after that (again depending on what shipping option you chose).

Depending on which item you purchase and how soon you want the item, they use UPS or USPS usually it's UPS for the shipping service. For me it's been I'll get an email saying my orders confirmed And then maybe 24-48 hours later I'll get another e-mail same at my item is now on its way and they usually have a tracking number or link with those emails. My statue arrives tomorrow got delay because of the Midwest storm they went through last week.

I got my Ultima statue about 3-4 days ago.

Got mine ^^

I was a bit wondered that mine came on 15.03.2019 because the shop said release date is 23.03.2019.

i just received mine today.