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I have had bad lag after the last patch, like everything stopping then it kicks me out then I get the 90002 error code or it fixes for a sec then happens again. PC btw and I have already tested all on my end is it your guys end and is there going to be a fix soon or? Also would you have any ideas to what is making it happen?
Yeah it is unplayable in instances for me lately. Similarly I've checked issues on my end, as I thought it may be my ISP at first. I'm also the same server as you, not sure if it's data center or what?
Well I'm happy to know I'm not the only one at least. But ya it's really bad in any duty, instance, or even sometimes just do fates or normal running around killing stuff.
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
I'd like to get some more information about the issue from both of you.
Please provide:
- Platform (PC, PS4, Mac)
- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which error occurs
- Everything you have tried to resolve the issue
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
I'll join in here since I've been experiencing severe lag since the latest patch. And it's not just "Oh a bit of lag" and then everything fixes itself. It's severe lag spikes with everything and everyone standing in place, and then suddenly being on the other side of the area. Skills won't go off. It's even worse in instances. My packets sending/receiving are almost always at 0/1000 or 1000/0 (and this is while standing still in Gridania). Sometimes the larger number is much higher, especially in instances. But I never get anything stable in between, no matter what I've tried.
A few FC mates have been having the same issues since the patch came out.
Server: Behemoth
Platform: PC
Errors: None
Connection: Wired
Programs: None because I turned them off to see if they were the issue. they weren't.
Frequency: ALL THE TIME.
Fixes Attempted: Turning everything but game off. Making sure other devices aren't on. Resetting router. Programs to try and up my ping to the servers (WTFast, Kill Ping). Restarting computer.
Server: Balmung - Aether
Platform: PC
Errors: None
Connection: Wired
Programs: No external program touching the game or using the network
Frequency: Constant
Fixes Attempted: Made exceptions in the firewall for ffxiv; Power cycled the router
Perpetually lagging
Thank you for the reply.
If you are having this issue on PC, I'd suggest trying some of the following:
The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
-Reset your router by turning it off for a few minutes, then back on
-Make sure your anti-virus/firewall has the appropriate exceptions for Final Fantasy XIV (you can temporarily disable them while you try to connect as well).
-Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP may forward these ports for you.
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
Like we have all said we have done/tried all of this stuff and more
(- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
-Reset your router by turning it off for a few minutes, then back on
-Make sure your anti-virus/firewall has the appropriate exceptions for Final Fantasy XIV (you can temporarily disable them while you try to connect as well).
-Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP may forward these ports for you.)
and it changes nothing so. It is your guys end and you need to fix it. I love the game but this is making it hard to have fun and very hard to play and enjoy it or play at your very best if you would want to with skills/spells not going off or people standing still for a few seconds like Azhra said above. this has been going on for a while now and still no fix? Really Square Enix...
Also I'm PC if you did not see above when I started this thread and the only time I get an error is if the lag ends up kicking me out of the game with the error code 90002 but that's the only error. Like I was just changing my hair in a Inn and got disconnected for no reason with the 90002 error. But the big problem is the never ending lag.
Platform: PC
Errors: Sometimes 90002 if kicked out of the sever.
Connection: Wireless
Programs: No external program or using the network
Frequency: Constant, Gets worse in any instance
Fixes Attempted: Made exceptions in the firewall for ffxiv
Only happening to me now in Pagos. Get huge lag spikes that last long time and game freezes up random in Pagos. Leave Pagos no lag at all and game never freezes up. I only have ffxiv running and no other programs running other than operating system to my pc. I'm wired direct to plug coming from outside to my room. Have ffxiv running thru firewall.
- Platform (PC, PS4, Mac)
- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which error occurs
- Everything you have tried to resolve the issue
It is your guy's end and you just need to check out all the severs to fined the problem because it is still going on. I have had the problem for 3 weeks and still no change, still got the spells not going off/canceling and players and mobs stop moving (in anything) then move real fast 1-3 seconds later to the other side of the area. The lag happens all the time in a city, town, instance, and just doing anything the lag happens. When is this going to be fixed? Or is there even someone working on a fix or to even check your severs for any problems. Because nothing changed after the patch today I was hopeful that there would be a fix but nope.
I'm having the same issue. The lag would hit every so often. Things would halt and either skip to the frame or speed up real fast. This has been happening to me and my FC comrades, since the last patch on 4.3. After eliminating whether it was a platform, localization, or ISP issue; it is definitely on the server end.
I am still experiencing terrible latency in the evenings. Story is the same as everyone else who has posted. Tracert shows NTT is the culprit.
- Platform (PC)
- Any error codes or messages you receive upon disconnect (9000002)
- Type of connection (wired download 1 gig)
- Other programs running while the game is playing (none)
- Frequency at which error occurs every time I log in since patch 4.4
- Everything you have tried to resolve the issue, restarted multiple times etc. reset router, reset modem. Still having issues.
- Platform (PC)
- Error message (9000002)
- Type of connection (Wired)
- Other programs running while the game is playing (google chrome)
- Frequency at which error occurs ( Very often)
- Everything I have tried to resolve the issue ( reset router)
Hello I also am having very frequent disconnect issues from the lobby in game, during the first day of the 4.4 patch I was able to play fine. However, today the disconnects happen more frequently the more I log in, and I've reached the point where I disconnect every 2 minutes.
Copying over my post from reddit: https://www.reddit.com/r/ffxiv/comme...f_disconnects/
SE_Kahuna wrote:Quote:
Oh my god finally ... I was going bonkers ... for a good while I thought I am the only person who is being booted off the game, nobody in my FC seemed to be affected, and anyone else I talked to didn't deny or confirm it (likely not sure if it was their internet or the server) and I almost went spiderman-mode up the walls in frustration.
I finally zeroed in on the culprit being "Chaos" datacenter, all other FFXIV datacenters seem to show stable connection for a good 2 hours of continuous testing, while "Chaos" has a packet loss of about:
12%@(195.82.50.9)[IP taken from ARRStatus];
9%@(195.82.50.46)[IP The game is connected to under "Resource Monitor"].
All other servers show 0% packet loss for those two hours of testing.
And now that I found this thread, I can breathe easy knowing I'm not the only one affected.
I used to get disconnected infrequently before the 4.4 update, but I thought that was mostly due to Bandwidth usage being too high whenever someone used the Wifi (I'm on a wired connection, but the router also has Wireless network, bandwidth is shared between me and a few other people)
In response to SE_Kahuna:Quote:
Hey everyone,
When you are reporting these problems, can you please make sure to always mention your location and ISP? For those of you that have the necessary networking know-how (see /u/ckasecret01's post), traceroutes and packet loss statistics would help as well. Please also make sure to post about it on the official Technical Support forum if you can:
http://forum.square-enix.com/ffxiv/forums/627
My current location is: UK > Tamworth > Polesworth
My current ISP is: BT
One thing I've noticed is, just before a disconnect, any moving entity would Pause in their motion, resume, pause again, alternating between moving and standing still at 1s intervals, for a few seconds, up to a minute, till finally everything stops moving, and I stop receiving confirmation for actions like Mounting, teleporting, and ability use, and finally disconnected from server with error code "9000002"
I am able to resume almost immediately after disconnecting (clicking start, waiting a few seconds and selecting character, only to be notified that it wasn't logged out properly) and appears to be back to normal for a few minutes before acting up again.
I've since re-configured my TCP/IP protocol for Low bandwidth with "TCPOptimizer" (I'm not going to pretend to know what it does, all I know is that it has helped me in the past with similar issues) in hopes that it would reduce the rate of disconnects, the rate of packet loss has been roughly the same, but I've yet to have a disconnect in the last hour.
EDIT: I started testing the connection again after Using the above mentioned trick with "TCPOptimizer", so far this is the result:
Ping statistics for 195.82.50.46:
Packets: Sent = 1880, Received = 1606, Lost = 274 (14% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 65ms, Average = 26ms
Ping statistics for 195.82.50.9:
Packets: Sent = 2012, Received = 1771, Lost = 241(11% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 107ms, Average = 27ms
So far I have yet to be disconnected from the server, will edit or reply to this post if anything happens.
I am very sad second day with this:(:
1 <1 мс <1 мс <1 мс 192.168.100.1
2 3 ms 2 ms 2 ms grodnoreg.10g.net.belpak.by [93.84.123.40]
3 4 ms 3 ms 3 ms 93.84.80.133
4 10 ms 10 ms 11 ms core2.net.belpak.by [93.85.253.77]
5 11 ms 14 ms 14 ms ie1.net.belpak.by [93.85.80.50]
6 7 ms 7 ms 7 ms asbr1.net.belpak.by [93.85.80.66]
7 112 ms 113 ms 111 ms ae58.bar2.Warsaw1.Level3.net [212.73.253.177]
8 139 ms 139 ms 139 ms ae-2-3207.edge5.Frankfurt1.Level3.net [4.69.163.22]
9 * 67 ms 67 ms 212.162.4.98
10 69 ms 73 ms 73 ms 195.82.60.29
11 64 ms * * 195.82.61.14
12 67 ms 67 ms 67 ms 195.82.50.234
13 68 ms 68 ms * 195.82.50.9
14 * 67 ms 67 ms 195.82.50.9
An update to my info. PS have had this problem for over 3 weeks now. Problem is what I have said a few times earlier in this thread I made.
Platform: PC
My location US > Ohio
My ISP: At&t
Errors: Sometimes 90002 if kicked out of the sever.
Connection: Wireless
Programs: No external program or using the network
Frequency: Constant, Gets worse in any instance
Fixes Attempted: All of this = (- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
-Reset your router by turning it off for a few minutes, then back on
-Make sure your anti-virus/firewall has the appropriate exceptions for Final Fantasy XIV (you can temporarily disable them while you try to connect as well).
-Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP may forward these ports for you.)
Also this is make it very hard to play/enjoy the game at all. I feel like I wasted money, because of the 3 weeks I have had to deal with this problem, have made it that I would go and play other games instead of FFXIV because of this PROBLEM!!!
I can safely say, that using TCPOptimizer has resolved the issue for me, I still get packet loss from the two IPs I posted, and I still get the occasional lag or long delay from server but I am not getting disconnected anymore. Whatever it did, it worked.
Server: Behemoth
Platform: PS
Errors: None (connection with server lost)
Connection: DSL (using LAN)
Programs: No others
Frequency: Every time
Fixes Attempted: Rebooting the game. Rebooting the console. Checking internet connection (working well up to speed). Contacted my internet provider to be sure. I even bought a new router and modem. And the problems still continue.
Intense lag and disconnection. This has happened the last few days, only during or after I have played any patch 4.4 content, especially the new dungeon.