since Saturday sometimes the login option just not apears,sometimes i just get a white screen, and after that i got this "unable to complete version check" im on ps4 wired conection and i don't use vpn, and after 1h call with my internet providor,they said that the problem is the game server host (NTT), months ago I had a similar problem (all soulth america actually)
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 38 | 38 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| 187-100-181-232.dsl.telesp.net.br - 0 | 38 | 38 | 29 | 30 | 37 | 30 |
| 187-100-194-134.dsl.telesp.net.br - 0 | 38 | 38 | 30 | 31 | 39 | 31 |
| 187-100-169-6.dsl.telesp.net.br - 0 | 38 | 38 | 36 | 37 | 39 | 37 |
| 84.16.6.102 - 0 | 38 | 38 | 37 | 38 | 43 | 43 |
| 94.142.98.159 - 0 | 38 | 38 | 155 | 160 | 165 | 160 |
|xe6-0-6-0-grtnycpt3.net.telefonicaglobalsolutions.com - 0 | 38 | 38 | 195 | 198 | 212 | 195 |
| 94.142.117.239 - 0 | 38 | 38 | 258 | 266 | 345 | 259 |
| 5.53.3.20 - 0 | 38 | 38 | 272 | 274 | 297 | 273 |
|ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com - 0 | 38 | 38 | 258 | 261 | 277 | 274 |
| ae-8.r25.amstnl02.nl.bb.gin.ntt.net - 0 | 38 | 38 | 271 | 273 | 288 | 272 |
| ae-5.r23.asbnva02.us.bb.gin.ntt.net - 0 | 38 | 38 | 277 | 278 | 288 | 278 |
| ae-10.r22.snjsca04.us.bb.gin.ntt.net - 3 | 37 | 36 | 0 | 324 | 341 | 341 |
| ae-19.r01.snjsca04.us.bb.gin.ntt.net - 0 | 38 | 38 | 327 | 328 | 334 | 328 |
| ae-4.r00.scrmca02.us.bb.gin.ntt.net - 0 | 38 | 38 | 327 | 328 | 332 | 329 |
|xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net - 0 | 38 | 38 | 328 | 328 | 333 | 328 |
| 204.2.229.234 - 17 | 31 | 26 | 0 | 323 | 326 | 325 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
the time of this log is 1am est 04/16/18
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 69 | 69 | 1 | 2 | 14 | 1 |
| No response from host - 100 | 27 | 0 | 0 | 0 | 0 | 0 |
| 187-100-181-230.dsl.telesp.net.br - 2 | 68 | 67 | 30 | 33 | 64 | 33 |
| 187-100-194-130.dsl.telesp.net.br - 0 | 69 | 69 | 31 | 36 | 80 | 35 |
| 187-100-81-180.dsl.telesp.net.br - 2 | 68 | 67 | 37 | 42 | 137 | 39 |
| 213.140.39.185 - 0 | 69 | 69 | 38 | 42 | 108 | 40 |
| 5.53.3.143 - 0 | 69 | 69 | 149 | 154 | 186 | 149 |
| 94.142.126.97 - 0 | 69 | 69 | 193 | 207 | 315 | 194 |
| 94.142.117.239 - 0 | 69 | 69 | 245 | 267 | 361 | 257 |
| 5.53.3.20 - 0 | 69 | 69 | 257 | 264 | 319 | 275 |
|ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com - 0 | 69 | 69 | 267 | 274 | 337 | 268 |
| ae-8.r25.amstnl02.nl.bb.gin.ntt.net - 2 | 68 | 67 | 261 | 276 | 550 | 264 |
| ae-5.r23.asbnva02.us.bb.gin.ntt.net - 0 | 69 | 69 | 255 | 261 | 307 | 270 |
| No response from host - 100 | 27 | 0 | 0 | 0 | 0 | 0 |
| ae-19.r01.snjsca04.us.bb.gin.ntt.net - 2 | 68 | 67 | 314 | 324 | 628 | 315 |
| ae-4.r00.scrmca02.us.bb.gin.ntt.net - 0 | 69 | 69 | 317 | 323 | 382 | 333 |
|xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net - 0 | 69 | 69 | 311 | 317 | 365 | 315 |
| 204.2.229.234 - 7 | 63 | 59 | 317 | 322 | 370 | 319 |
| 204.2.229.10 - 0 | 69 | 69 | 311 | 315 | 356 | 315 |
|________________________________________________|______|______|______|______|______|______|
log from today 4pm est 04/16/18
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 222 | 222 | 0 | 0 | 1 | 1 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| 187-100-181-230.dsl.telesp.net.br - 0 | 222 | 222 | 36 | 44 | 124 | 36 |
| 187-100-194-128.dsl.telesp.net.br - 0 | 222 | 222 | 38 | 49 | 127 | 39 |
| 187-100-83-4.dsl.telesp.net.br - 0 | 222 | 222 | 42 | 49 | 121 | 57 |
| 84.16.6.102 - 0 | 222 | 222 | 43 | 50 | 88 | 52 |
| 5.53.3.247 - 0 | 221 | 221 | 152 | 160 | 196 | 160 |
| 5.53.4.8 - 0 | 222 | 222 | 189 | 196 | 241 | 190 |
| 213.140.35.213 - 0 | 222 | 222 | 277 | 285 | 366 | 285 |
| 5.53.3.18 - 0 | 221 | 221 | 269 | 278 | 367 | 270 |
|ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com - 1 | 218 | 217 | 286 | 298 | 371 | 286 |
| ae-8.r25.amstnl02.nl.bb.gin.ntt.net - 0 | 221 | 221 | 288 | 294 | 360 | 289 |
| ae-5.r23.asbnva02.us.bb.gin.ntt.net - 3 | 203 | 198 | 290 | 298 | 371 | 291 |
| ae-10.r22.snjsca04.us.bb.gin.ntt.net - 5 | 189 | 181 | 333 | 337 | 423 | 334 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| ae-3.r00.scrmca02.us.bb.gin.ntt.net - 0 | 222 | 222 | 336 | 341 | 423 | 337 |
|xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net - 0 | 221 | 221 | 332 | 339 | 442 | 334 |
| 204.2.229.234 - 0 | 222 | 222 | 332 | 338 | 434 | 334 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 44 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
log from today 1pm est 04/17/18
cant login/ white screen
Printable View
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04-16-2018, 02:29 PMHaykocant login/ white screen
-
04-16-2018, 11:03 PMSnoweW
Hello,
I'm having the same problem since saturday. Probably something with Telefonica, again... -
04-17-2018, 02:03 AMBrightmore
Ahoy!
Same here. Opening the launcher takes ages (when it opens not giving that 503 version check or probs with frontier) and when I do, getting in Behemoth most of times kick me out of the lobby. When I get in one char, I just don't log in another and mostly am leaving the computer turned on.
This is not only Telefonica ISP. Mine is Sunway and a friend that uses from Claro is also having the same issues, but using PS4.
Curious, is that when I log in another datacenter, such as Aether, I log without worries. And also, this issue started too with my friend and I on Saturday around 6/8ish pm.
Ps.: Loggin' in the forums also was a battle, taking ages to load forun sections. -
04-17-2018, 06:00 AMAriellendera
Hello Hayko Thank you for posting on the Final Fantasy XIV Technical Support Forums,
Can you elaborate on the kind of issue you are having?
Please provide:
- Platform (PC, PS4, Mac)
- the nature of the latency
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Everything you have tried to resolve the issue
Hope to be of assistance. -
04-17-2018, 06:58 AMHayko
Hello Ariellendera
- Platform = PS4
- the nature of the latency = since saturday, the Login Option is missing on my screen, or just a white screen followed by error "unable to complete version check", only game on my PS4 with this problem, https://cdn.discordapp.com/attachmen...649931_HDR.jpg
- Type of connection = Wired right now just the PS4 conected
- Everything you have tried to resolve the issue = reset,i have reconfigured all my network, calls to my internet providor, pray to hydaelyn, plug ps4 direct on the moden and only ps4 have internet conection, pray to the primals, tried to play on a friend house, deleted the game and downloaded again -
04-17-2018, 09:12 AMAriellenderaThank you for your response.Quote:
Originally Posted by Hayko
The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on PSN web browser. Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN Browser. This can be done by going to the web browser on the PS4, press the options button, then go to settings. The options for Cookies and Javascript will most likely be checked, uncheck them and then recheck them.
The fault may also lie with the "Date & Time" settings on your PlayStation 4. We would advise to please follow the provided steps to adjust your console's clock to assure it is accurate and up-to-date:
Close the FINAL FANTASY XIV game/application.
Go to [SETTINGS] on your PS4.
Select [Date and Time], and "Set via Internet". (Please do not manually set the date and time.)
Once, the date and time settings have been updated, please restart your PlayStation 4 console.
Once your console has fully restarted, please start the FINAL FANTASY XIV game/application.
Please make sure all other internet-enabled devices (including smartphones, laptop/desktop PCs, tablets, etc.) have been disabled and/or turned OFF to minimize game interference.
If the suggestions provided above do not resolve the issue, then there is a communication error. (Not the same as a connection error.)
Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Hope to Help. -
04-17-2018, 10:14 AMalexander_morysThis exact same problem, from South America / BrazilQuote:
Originally Posted by Hayko
Playing in the morning, all fine, on the afternoon of the same day this problem with login and Blank screens began.
Oh yeah, I was also having problems with the Forums here, taking really long to load, while Playstation network and any other website works fine (using Playstation browser)
I have the game on botgh PS4 and PC, none of them works, the problems are the same too. -
04-17-2018, 10:29 AMHayko
all set and the same problem, so communication error?
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04-17-2018, 11:03 AMmerasime
Same problem here, even tried to uninstall and reinstall on my PS4 and now I get stuck in the middle of a huge download (27k + mb) with constant interruptions and blank screens from patch files errors or version check errors. Seems to be a South America issue only? I'm also from Brazil.
-
04-17-2018, 12:46 PMManuu
Brazilians having the same problem with Vivo (Telefônica Group) ISP
Its not our ISP but something with servers blocking some of the ISPs we are using.
This happened before, its the second time now. They took around one week to solve this last time.
Lets hope they can fix this faster now. -
04-17-2018, 12:54 PMManuu
Its not only South America, we have ppl in USA even in Rússia having the same problem. As I Said, its not our ISP, but SE servers r blocking us for some reason.
-
04-17-2018, 12:59 PMManuuQuote:
Originally Posted by merasime
Its not only South America. We have players in USA and Russia having the same problem.
As I said before, this connection problem happened before. Exactly the same way. -
04-17-2018, 02:04 PMHaykoall set and the same problem, so communication error?Quote:
Originally Posted by Ariellendera
-
04-18-2018, 06:58 AMShiroAkuma
Having this same issue since saturday, and im betting a lot more SA ppl is having this issue and are not able to even get into the forums (i was only able to log into the forums until today)
- Platform: PS4
- the nature of the latency : white screen, not being able to log in, error WV-33907-2 (only happens with FFxiv related websites and the game)
- Type of connection: wired (movistar > telefonica)
- Other programs running while the game is playing: none
- Everything you have tried to resolve the issue: all the step with the cookies and java you mentioned, the date and time thing, restarting router and dns flushing. -
04-18-2018, 07:19 AMWolfenrir
Having the exact same issue, I'm also on the Ps4, South America, Vivo ISP.. I can get past the version check but I'm greeted by the white screen, I can get a workaround using a VPN by setting it up on my router but that's not the optimal way to play.. So please help us out? :/
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04-18-2018, 07:51 AMBrightmore
I've done everything that they asked to, and still, nothing.
Went to my ISP this afternoon and they were sure that the issue comes from their servers. Prime times 6/8pm just gets worse. In the mornings I managed to log in, but now... 5 attempts to log in, and when I did, got dc'ed. -
04-18-2018, 08:07 AMWolfenrir
It is on their end, its not the ISP's fault, last time this happened it was on their end and almost took them a week to figure out whats wrong, its really annoying this happens out of nowhere too, and our sub days do get counted anyway even if it's their fault..
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04-18-2018, 09:52 AMEinmimiriaQuote:
Originally Posted by Manuu
I can't say with any certainty that it's the servers themselves, nor are we blocking anyone form the servers. I would suggest some of the troubleshooting already listed and the following in on PC:Quote:
Originally Posted by Wolfenrir
Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference.
If you have properly configured your router, and you are still experiencing these issues, bypass the router and connect your computer directly to your modem. Please ensure that you power down both the modem and the computer for at least five minutes before attempting to connect to FINAL FANTASY XIV.
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV! -
04-18-2018, 10:03 AMHayko
guess we have to wait, last time took me 2 weeks and half raid group =/
-
04-18-2018, 10:13 AMrd77Same problem as most ppl here: PS4, white screen, lobby timeouts since Saturday.Quote:
Originally Posted by Wolfenrir
And yeah, ISP: VIVO/telefonica. And when I switch ISP, instant lobby connection.
Last time it was a global problem not only South America, but everyone that had an ISP affiliated with telefonica. Mexico, Spain, etc.
Yeah, I did all the recommended steps by Einmimiria to no avail. Only option for me was tether conection to another ISP -
04-18-2018, 10:52 AMBongaboi
I can officially report that I am having problem logging on to the game:
- Platform:
PC
- the nature of the latency
Error 2002 ad nauseum. Latency is massive. And I log in to Aether.
- Type of connection
Wireless desktop
- Other programs running while the game is playing (if any)
Chrome browser
- Everything you have tried to resolve the issue:
Restarted the computer, the modem, the router. Error 2002 apparently is a server-side issue. This needs a hotfix and you guys out there need to act NOW. -
04-18-2018, 01:03 PMWolfenrirI'm on the Ps4 as I specified earlier but I've done multiple tests and nothing works, I can play just fine with my VPN but that's just a workaround I do using my router.Quote:
Originally Posted by Einmimiria
-
04-18-2018, 04:03 PMManuuEinmimiria, we really appreciate your help and care for us.Quote:
Originally Posted by Einmimiria
I cant do that cuz im on PS4. But yeah, I checked the cookies on PS4 browser as u asked before. Still not working.
But as we said before, this connection problem happened before, exactly the same way. Some ISP couldnt log in the game.
Also If I use my another ISP from my smartphone, I can log in the game and play completely normal.
Last time this happened was on SE to solve this and they took around one week.
The problem now is that we have few ppl affected compared to last time this same problem happened which may take a time to SE find out that. -
04-19-2018, 02:02 AMalexander_morys
Not Working, obviously I'll stop paying subscription since we can't connect if we're not subscribed and while I AM SUBSCRIBED Square just says "it's your problem".
and I got the game on PS4 and PC, both giving me the same problem.
At ps4 I even reinstalled the game, plus a lot of people with the same exact problem, I just a player, but really, it doesn't take much to know it's not a isolated problem. -
04-19-2018, 04:10 AMHayko
guess we have to wait more, damn, some friends are able to log on after after insistently trying, like 1h or more trying, and sooner or later get a 90k error and have to try log in again X_X
-
04-19-2018, 05:47 AMmerasime
I just checked, my launcher is loading normally. But my free login days were eaten up because of this mess so I can't confirm if it's working again and I won't sub again until I know everything's in order. Can someone with an active sub check it out now please?
-
04-19-2018, 08:24 AMSnoweWBack to normal here! Thanks for sharing!Quote:
Originally Posted by merasime
-
04-19-2018, 08:51 AMHaykothanks for sharing, here not yet X_X, I was able to login, but no play button appears. also seems like today log is betterQuote:
Originally Posted by merasime
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 260 | 260 | 1 | 2 | 58 | 1 |
| No response from host - 100 | 54 | 0 | 0 | 0 | 0 | 0 |
| 187-100-181-230.dsl.telesp.net.br - 0 | 259 | 259 | 30 | 33 | 118 | 31 |
| 187-100-194-130.dsl.telesp.net.br - 0 | 260 | 260 | 31 | 34 | 122 | 33 |
| 187-100-81-180.dsl.telesp.net.br - 0 | 260 | 260 | 37 | 40 | 115 | 54 |
| 84.16.6.102 - 0 | 260 | 260 | 48 | 51 | 132 | 50 |
| 94.142.98.159 - 0 | 260 | 260 | 154 | 160 | 187 | 161 |
| 94.142.98.218 - 0 | 260 | 260 | 181 | 187 | 296 | 188 |
| 94.142.118.238 - 9 | 200 | 183 | 246 | 252 | 347 | 248 |
| 94.142.117.67 - 0 | 260 | 260 | 246 | 257 | 347 | 249 |
| 5.53.3.20 - 0 | 259 | 259 | 252 | 256 | 341 | 253 |
|ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com - 0 | 259 | 259 | 252 | 256 | 316 | 253 |
| ae-8.r25.amstnl02.nl.bb.gin.ntt.net - 0 | 259 | 259 | 254 | 257 | 318 | 255 |
| ae-5.r23.asbnva02.us.bb.gin.ntt.net - 0 | 259 | 259 | 260 | 263 | 329 | 261 |
| ae-10.r22.snjsca04.us.bb.gin.ntt.net - 7 | 206 | 192 | 312 | 316 | 442 | 317 |
| ae-40.r02.snjsca04.us.bb.gin.ntt.net - 0 | 259 | 259 | 320 | 322 | 420 | 329 |
| ae-3.r00.scrmca02.us.bb.gin.ntt.net - 0 | 259 | 259 | 319 | 322 | 408 | 322 |
|xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net - 0 | 259 | 259 | 317 | 320 | 401 | 319 |
| 204.2.229.234 - 23 | 139 | 108 | 0 | 321 | 338 | 321 |
| 204.2.229.10 - 0 | 259 | 259 | 316 | 319 | 400 | 323 |
|________________________________________________|______|______|______|______|______|______| -
04-19-2018, 12:41 PMrd77yeah, I managed to log in first attempt too. no dc's eitherQuote:
Originally Posted by SnoweW
-
04-20-2018, 02:49 AMHayko
working as if it had no problem i guess, no lag, no dc, so far, thanks for support @Einmimiria
-
04-20-2018, 03:32 AMEinmimiria
Thank you for the update everyone.
Is there anyone still having the same issue? Or have any similar issues cropped up if this one is resolved?
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV! -
04-20-2018, 06:10 AMWolfenrir
Just tried, my patcher screen took a bit longer to show up but it happened, logging on in game and will try to stay on as much as possible, I turned off the VPN for this test and all seems to be working now.
-
04-20-2018, 07:30 AMManuuThe game seems to be working fine now.Quote:
Originally Posted by merasime
-
04-20-2018, 10:12 AMrd77
not for me. Yesterday worked fine, today blank screen again. No timeout error but it took forever to load the launcher.
Even this site was not loading correctly. Only pure HTML, no images, no css, nothing.
And I did the basic checks: speed, restart modem, restart router, restart PS4, and the other checks suggested
I logged in eventually, but it took way too long. -
04-20-2018, 11:45 PMalexander_morys
I was able to Login today, still downloading the patchs for Heavensward and Stormblood cuz I tried everything including uninstalling the game.
But I believe it should go well after it finishes the download.
I'll post again later to make sure all went fine. -
04-21-2018, 03:20 AMAriellenderaGreat! Please keep us updated.Quote:
Originally Posted by alexander_morys
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04-23-2018, 05:41 AMRiyahArp
Getting the white screen here too now, only on ps4. White screen to wv-33907-2 error i.w. timeout. ISP is frontier, no issues with forums here or any other site.
-
04-23-2018, 12:14 PMrd77
just an update: friday and today things worked all right. no white screens and no errors no delays logging in. Apparently things are stable for now. If we're lucky, for good.
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04-24-2018, 09:29 AMEinmimiriaThat error is something specific to the Playstation 4. It basically means that your request is timing out. Specifically, you are having trouble connecting to the Playstation Network. If you can't connect to that, then you can't connect the Final Fantasy XIV.Quote:
Originally Posted by RiyahArp
It seems that the issue has subsided for everyone else. as such, this thread will be moved to the 'Closed Concerns' subforum.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.