Eternal bound wth?

So I had a platinum bracelet, and my partner a normal one. I didn't took the quest because the chocobo wasn't appearing as reward so I had doubt after the retrograde thing the npc was talking about (which is pure bull**** honestly, stop being so money thirsty SE). We went to verify and it does appear we both need platinum, so he took one, but now it says impossible to start the quest, when we both have a platinum. Only he took the quest and he deleted it alongside his normal bracelet. So, wth?

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* In the event both you and your partner have different promise wristlets equipped, the wristlet of lesser value (standard < gold < platinum) will determine the service plan for both players when undertaking the quest The Ties that Bind.


*You can only receive one promise wristlet per application. Both you and your partner must have identical promise wristlets to undertake the quest "The Ties that Bind." You can either purchase wristlets separately, or one person can buy both and give one to his or her partner.

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http://www.finalfantasyxiv.com/etern...?lng=en&rgn=na

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Originally Posted by filexcl

http://www.finalfantasyxiv.com/etern...?lng=en&rgn=na

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Fine, but who read the site before doing an EB. In game there's nothing in the dialogue going by "if one take the quest it locks for both". All it says is that the wedding is going to happen by the lesser bracelet value. Thanks SE, I see your thirst for money really is endless, I readed comment of people losing their by wanting to cancel during the quest because you have to destroy the bracelet. I don't even know which d***head had this idea in the dev team.

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Originally Posted by Arutan

Fine, but who read the site before doing an EB. In game there's nothing in the dialogue going by "if one take the quest it locks for both". All it says is that the wedding is going to happen by the lesser bracelet value. Thanks SE, I see your thirst for money really is endless, I readed comment of people losing their by wanting to cancel during the quest because you have to destroy the bracelet. I don't even know which d***head had this idea in the dev team.

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Smart, normal people. That's who. LoL

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Originally Posted by MrsFluffyButt

Smart, normal people. That's who. LoL

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Every information concerning such a feature should also be given in game, like they do for the difference of bracelet. You can't expect everyone to think about going to a site reading information about it because there could potentially be a trap. But I guess SE love traps since it give them more money.

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Originally Posted by Arutan

You can't expect everyone to think about going to a site reading information about it because there could potentially be a trap.

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official site isn't trap. be sure when purchasing something from a website, to read the information on that site about the item you are purchasing.

…Why wouldn’t you read what you were throwing $ at? It says the same info on the mogstation sales page :I

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Originally Posted by Rufalus

official site isn't trap. be sure when purchasing something from a website, to read the information on that site about the item you are purchasing.

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The trap does not concern the site but the feature.

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Originally Posted by Rokke

…Why wouldn’t you read what you were throwing $ at? It says the same info on the mogstation sales page :I

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'cause when you buy multiple thing at the same time with the sales you don't really read all the descriptions, at least for me. I expected the in game NPC to give me all the details because that is what it should be doing. It did give me some details but not all.

"Wait, what do you mean I put together this piece of furniture wrong? I have to follow the instructions? You can't expect people to follow the instructions! I demand a refund!"

Remember kids, the customer is not always right.

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Originally Posted by Arutan

Fine, but who read the site before doing an EB.

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Not you, clearly. Consider this a lesson learnt.

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Originally Posted by Arutan

snip

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Not to be mean just a point of reference. Anything involving SE and money should be read twice and checked from outside source as well. Not only do they make things overly complicated, instructions also leave room for confusion. They have been this way for years. It could be a language issue or the weird sense of pride they get in making everything difficult.

The cherry is Customer service/GMs have little ability to actually help. So good luck.

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Originally Posted by KalinOrthos

"Wait, what do you mean I put together this piece of furniture wrong? I have to follow the instructions? You can't expect people to follow the instructions! I demand a refund!"

Remember kids, the customer is not always right.

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I get what you mean. But some things are wrong with this. Like, they could have add an option to have another one within the next 24h to avoid such thing, it's not like it cost them anything to send another virtual item, contrary to physical material in you example. But I guess they didn't because it is exchangeable, which is also wrong because some people use that to make gils; why not use the gift option to have a code like any other item on the shop instead of making it exchangeable, and add a timer of 48h before divorce to avoid people marrying with the same people to give them all the rewards. It's a way that sound far more logical than "hey you failed so pay us again".

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Originally Posted by Arutan

Fine, but who read the site before doing an EB. In game there's nothing in the dialogue going by "if one take the quest it locks for both". All it says is that the wedding is going to happen by the lesser bracelet value. Thanks SE, I see your thirst for money really is endless, I readed comment of people losing their by wanting to cancel during the quest because you have to destroy the bracelet. I don't even know which d***head had this idea in the dev team.

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Happened to me and a friend. I lost my bracelet and money and the SE person I communicated with wasn't very helpful. This was for an alt. There should be some sort of dialog indicating a mismatch and one that prevents accepting and locking the quest for both partners.

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Originally Posted by Arutan

I get what you mean. But some things are wrong with this. Like, they could have add an option to have another one within the next 24h to avoid such thing, it's not like it cost them anything to send another virtual item, contrary to physical material in you example. But I guess they didn't because it is exchangeable, which is also wrong because some people use that to make gils; why not use the gift option to have a code like any other item on the shop instead of making it exchangeable.

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So you're telling SE to have a contingency option for every time some random person doesn't bother to read the instructions of what they want to buy? Sorry, but that's a big ask. It's simply easier, more sensible, and really far more common sense just to tell customers "read the instructions." Which, again, is common sense. The fact that you didn't speaks far, FAR more about you than it does SE.

And while I do agree that perhaps SE can give their GMs more options to help customers, it's not an excuse for you, again, NOT READING THE INSTRUCTIONS.

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Originally Posted by KalinOrthos

So you're telling SE to have a contingency option for every time some random person doesn't bother to read the instructions of what they want to buy? Sorry, but that's a big ask. It's simply easier, more sensible, and really far more common sense just to tell customers "read the instructions." Which, again, is common sense. The fact that you didn't speaks far, FAR more about you than it does SE.

And while I do agree that perhaps SE can give their GMs more options to help customers, it's not an excuse for you, again, NOT READING THE INSTRUCTIONS.

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As a computer scientist I try to do my best to code functionnalities that doesn't put people in trouble if they did something wrong. And even if they didn't read the instructions, I would adress the case because if it isn't intuitive enough without reading instructions, then it means I failed as computer scientist.

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Originally Posted by Arutan

As a computer scientist I try to do my best to code functionnalities that doesn't put people in trouble if they did something wrong. And even if they didn't read the instructions, I would adress the case because if it isn't intuitive enough without reading instructions, then it means I failed as computer scientist.

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And as an electrical engineer, I can tell you you cannot plan for every single problem. Customers will break things in ways you couldn't even dream, sure, but you also can't treat them like children handling a nuclear bomb. Your customers still need to understand what the device does and how it works at a basic surface level understanding. If I send my product out, I'm going to include a basic wiring diagram with it so that they can connect their device how they need it, I'm not going to go to them and do it for them. I'm not entirely sure why you are pushing back so hard against basic human competency and reading comprehension.

I think it tells you something about it in the OOC text as you are about to start it, I do not remember. To me I thought it was common knowledge that it degrades itself to the lesser band. I think the main reason for this is because of the ceremony itself, as it would be unfair to do the higher priced one to do that with, then you can carry a free one to a plat one and that is unfair. I think in their minds it was just the easiest way of doing things.

I know for a fact in game tells you as well, I just do not remember where. It might be in the OOC text before you confirm the quest and or when you are doing the ceremony preparations.

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Originally Posted by Moonlite

Not to be mean just a point of reference. Anything involving SE and money should be read twice and checked from outside source as well. Not only do they make things overly complicated, instructions also leave room for confusion. They have been this way for years. It could be a language issue or the weird sense of pride they get in making everything difficult.

The cherry is Customer service/GMs have little ability to actually help. So good luck.

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This^

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Originally Posted by Snow_Princess

I think it tells you something about it in the OOC text as you are about to start it, I do not remember. To me I thought it was common knowledge that it degrades itself to the lesser band. I think the main reason for this is because of the ceremony itself, as it would be unfair to do the higher priced one to do that with, then you can carry a free one to a plat one and that is unfair. I think in their minds it was just the easiest way of doing things.

I know for a fact in game tells you as well, I just do not remember where. It might be in the OOC text before you confirm the quest and or when you are doing the ceremony preparations.

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The question wasn't basically about the ceremony taking the lesser bracelet into account, that I already know, but the fact that my bracelet got locked while I didn't take the quest.
I got enough answer adressing my issue so there's not much point keeping this thread alive.

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Originally Posted by Arutan

The question wasn't basically about the ceremony taking the lesser bracelet into account, that I already know, but the fact that my bracelet got locked while I didn't take the quest.
I got enough answer adressing my issue so there's not much point keeping this thread alive.

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Warns you about that in OOC text when you are accepting the quest. At the end of the IC text before you get to accept it, it gives you OOC text explaining all that.

I read the instructions just fine and I got all my desired items. Reading is fundamental kids. It can help you from signing your life away to a complete stranger.

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Originally Posted by FallenArisen0990

I read the instructions just fine and I got all my desired items. Reading is fundamental kids. It can help you from signing your life away to a complete stranger.

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Like the term of services that are so long everybody skip while agreeing to it? I wouldn't believe you if you tell me you read them all for every register and software download you do.

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Originally Posted by FallenArisen0990

I read the instructions just fine and I got all my desired items. Reading is fundamental kids. It can help you from signing your life away to a complete stranger.

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There should be a mismatch dialog that pops up if bracelets don't match and prevents accepting it. I didn't accept my quest when i saw the problem but my partner did. My partner re-purchased the correct bracelet but then my bracelet wouldn't work because he had made the mistake of accepting the quest. Oddly enough on the second try with the correct bracelets my partner got the quest and the clothes and I got nothing (neither the reward or the quest). One can be smart about reading is fundamental but I shouldn't have had my bracelet nullified because my partner made the mistake.

There is an issue with the coding of the quest that could most likely be easily fixed.

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Originally Posted by LaylaTsarra

Text.

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You're right, there should be a warning or fix for that issue. I just made sure my partner had the same plan before we did anything. I don't trust SE enough with their poor wording sometimes and reread some of their statements, just to make sure that I fully understand what I just read.

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Originally Posted by Arutan

ToS

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While I don't really read the ToS, I do skim through it briefly. But when it comes to plans or anything requiring my money, you best believe I read everything.

The in game npc's warn you there is a warning on the item when you buy it not to mention I am sure this has been also posted in multiple places no people don't always read the terms and conditions of things but that is not the companies fault does it suck yes who's fault is it your own for not reading period plain and simple would it be nice if SE helped yes do they have to no should they probably not. Lesson here is you should read the terms and conditions and whining that oh well nobody never reads that stuff is the same as the kid going ohhh no I hit my head on the bottom of the pool because I didn't read the sign that I shouldn't dive head first...common sense..use it.

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Originally Posted by FallenArisen0990

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Originally Posted by LaylaTsarra

There should be a mismatch dialog that pops up if bracelets don't match and prevents accepting it. I didn't accept my quest when i saw the problem but my partner did. My partner re-purchased the correct bracelet but then my bracelet wouldn't work because he had made the mistake of accepting the quest. Oddly enough on the second try with the correct bracelets my partner got the quest and the clothes and I got nothing (neither the reward or the quest). One can be smart about reading is fundamental but I shouldn't have had my bracelet nullified because my partner made the mistake.

There is an issue with the coding of the quest that could most likely be easily fixed.

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You're right, there should be a warning or fix for that issue. I just made sure my partner had the same plan before we did anything. I don't trust SE enough with their poor wording sometimes and reread some of their statements, just to make sure that I fully understand what I just read.



While I don't really read the ToS, I do skim through it briefly. But when it comes to plans or anything requiring my money, you best believe I read everything.

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same and agree to that problem, there is no reason the quest shouldn't give you the items? There should also be no reason to bind your bracelet to the person if you did not even accept the quest yet. I married like.. 4 times? and one of them was to my sissy (who is this account posting for me) so she can ring to me before I married my current bond. I always talk about what band to get and what each one brings so we work out what one we want to pay for.

You really should of complained not getting your items Layla Tsarra

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Originally Posted by Scars_Humora

The in game npc's warn you there is a warning on the item when you buy it not to mention I am sure this has been also posted in multiple places no people don't always read the terms and conditions of things but that is not the companies fault does it suck yes who's fault is it your own for not reading period plain and simple would it be nice if SE helped yes do they have to no should they probably not. Lesson here is you should read the terms and conditions and whining that oh well nobody never reads that stuff is the same as the kid going ohhh no I hit my head on the bottom of the pool because I didn't read the sign that I shouldn't dive head first...common sense..use it.

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There's like 10 people who said that already.

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Originally Posted by Arutan

There's like 10 people who said that already.

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You did not expect that to happen when you made this thread? You really did not see all the warnings and did not forsee people telling you about them?

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Originally Posted by Arutan

There's like 10 people who said that already.

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Well we have to say it repeatedly... You know, incase you didn't read the other posts.

I mean, since you don't read other stuff on the internet.

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Originally Posted by NinjaTaru72

Well we have to say it repeatedly... You know, incase you didn't read the other posts.

I mean, since you don't read other stuff on the internet.

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And here I'm just quoting myself, just incase you don't read my other post to you. Hopefully you'll read one of them.