so i was looking to start paying for the game , but than i started wondering if click and buy got hidden cost for handeling the payments like will they charge me a euro extra
every time they charge my credit card ?
there site dont have a clear page whit cost etc. only a pdf were you have to look in a wall of text
anyone got any idea about this ?
click & buy question about extra cost's
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12-28-2011, 10:05 PMsupremeclick & buy question about extra cost's
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12-29-2011, 12:11 AMVaymathias
Well back when I had click and buy for this game, I got a call from my credit card company saying that c&b were trying to charge me $2. This was for the original free 30 days mind you. Of course I declined it since I didn't see any indication that I would be charged and now I refuse to use them what-so-ever. So if crysta is a pain to use, bye-bye FFXIV for me.
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12-29-2011, 01:07 AMHeat
yes they will, and if you somehow changed or added a new card they will charge you again, they say they will keep it in your account later but you cant get it back, you need to use it (and good luck with that).
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12-29-2011, 01:20 AMRhylee_Mau
Hmm... usually that $2 charge is to confirm your account? You don't need a "verified" account to use the subscription services. SE should really make a post about it... I don't mean forums but rather on the SE accounts page before they send you off to click and buy.
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12-29-2011, 01:21 AMElexia
Yes any extra fee, especially of $1-$2 is verification from Click & Buy, Paypal and other SEA vendors also does this. It's all in their terms people never read.
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12-29-2011, 02:25 AMsupreme
the 1-2 verification i know about and you dont need to do that i dint do it , but i meant what is the exstra fee they will ask for every transaction every month
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12-29-2011, 03:23 AMRhylee_Mau
Do they charge a transaction fee? I've yet to be charged by SE through C'n'B so I would not know. I guess after Jan. comes we'll see. I'm just glad I can switch to crysta if need be.
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12-29-2011, 04:25 AMburitoslicerThere is a 2.4USD charge, it will go away around 3 - 7 days. It's just to comfirm your card is usable. However, some countries cards (outside USA) will decline Clickandbuy depending on the bank, so it might be possible that you have to let them know not to decline it.Quote:
Originally Posted by supreme
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01-02-2012, 03:02 PMCatapultI think I have your answer, given that we are NOT talking about the card verification process here.Quote:
Originally Posted by supreme
If you live outside the United Kingdom or the Eurozone, your BANK will charge you an international currency transaction fee on top of whatever the subscription cost ends up being in your currency. This fee will vary depending on your bank and local financial regulations. Here are some examples, for a single character account in each case and assuming the bank's charge is always 50c (inevitably not representative of your circumstances).
Example #1: United States
Charge of $9.99US per month from SE charged through ClickandBuy
Charge of $0.50US per transaction from your bank for paying a UK/EU company in their currency.
Total: $10.49US
Example #2: France
Charge of 9.99EU per month from SE charged through ClickandBuy
Total: 9.99EU
Example #3: Australia
Charge of 9.99EU per month from SE charged through ClickandBuy
This converts to $12.64AU
Charge of $0.50AU per transaction from your bank for paying an EU company in their currency.
Total: $13.14AU
So as you can see, you will need to watch what currency you are paying in (any worldwide) and what that currency is being converted to (always Euro or pounds with C&B) and if there is a conversion, your bank will charge you an extra fee.
Now SE have had complaints about these fees on the FFXI forums and have promised to "fix" it. I want to point out that these fees are entirely beyond the control of SE or ClickandBuy. In order to fix it, they would have to reduce the service fee costs they charge to "mask" what your bank charges you and this would of course be open to exploitation, which means that won't happen. Alternatively, it would require fundamental changes in worldwide monetary policy - of the kind not happening any time soon.
Lastly, C&B charge an annual admin fee if you load your account with cash, but this should not apply in your case if you are going through the SE management system - only if you are using the C&B system for things other than this game.
((PS: I still want that alternative billing option that was promised...)) -
01-02-2012, 03:10 PMJennestiaSo why did Square charge you and no one else monthly for FFXIV before January?...They didn't? Probably because we weren't being charged until January and the additional options were regarding FFXI, however -- When setting up monetary systems with multiple nations each has their own set of rules and regulations, for example if I recall the US has a 30-60 day wait period before it's finalized.Quote:
Originally Posted by Catapult
It's lot wiser to get both games up and running on the same system at the same time because they'd have to go through another verification process for Final Fantasy XIV if they did originally only set it up FFXI, since they'd have to tell them "We're going to be taking consumer money for this product too" basically. There will be an international fee no matter what and it's barely even 0.50.
They can only do so much about a company they DON'T OWN OR OPERATE. Not to mention:
Quote:
Please note that we are working to implement additional payment options around the commencement of billing in early January.
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01-02-2012, 03:17 PMCatapult
Hey, not objecting to you, Jenn, nor the circumstances. I'm just trying to point out the situation as we know it, irrespective of any other impending methods (sorry if it sounds like I'm being impatient over the promised new method).
And no, I haven't been billed yet, but the information I have is pieced together from watching what has happened with XI, research on C&B, and past experience with international banking. -
01-02-2012, 03:20 PMZenaku
They said they be new payment coming out right before we have to pay i hope this is still coming out.
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01-02-2012, 03:21 PMCatapultAgreed, and fingers are still crossed on that one. But this is more about what happens if someone remains with Click&Buy anyway.Quote:
Originally Posted by Zenaku
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01-02-2012, 03:42 PMJennestiaIt's exactly why they've been waiting since the last post from Yoshida on it iirc mention a 30 day wait which is why it hasn't been put into effect yet but will be by time we begin payment (think it was around Dec 6th the post was made). This is why I wish people didn't complain about POL..it may not have had much use in NA/EU, but it was how they took direct payment internationally <.<Quote:
Originally Posted by Catapult
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01-02-2012, 04:00 PMCatapultWith the 30-day notice, I agree that this is why they announced the restarting of billing sufficiently early - laws of fair notice are indeed important to work with and complicated when straddling regions.Quote:
Originally Posted by Jennestia
But what concerned me was a lack of detail on the impending new payment method other than "it's happening".
The restarting of billing and the new billing method are two separate issues and people need to avoid confusing the two, despite the fact that they are pretty much coinciding.
Billing starts Jan 6th.
The new method should be implemented around this time, which means Jan 6th give or take. It may not even happen till Feb if we're unlucky. :(