Honestly this is so frustrating, I have scoured the internet, tried to reset router, modify dns settings, changed the config file in documents/My Games/FF14 to force a check and a whole load of other things people have suggested over the YEARS this problem has sporadically appeared.
Anyone got any idea how to solve this?
On another note am I the only one that thinks this is a problem that needs to be addressed by the games technical team?
Unable to perform version check....
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07-18-2017, 07:18 PMbleakconUnable to perform version check....
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07-18-2017, 07:22 PMNJA
I'm getting the same error on PS4. I have no idea what to do.
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07-18-2017, 07:33 PMFren4eg
i think i got same error, it version information is not consistent between ffxiv boot, ffxiv updater, and ffxiv launcher. yesterday it was fine but after the maintenance the game just wont work anymore ><
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07-18-2017, 07:38 PMWeirwood
I'm also getting this error, never have I before. I've restarted my PC, I've cleared my Internet History, and I've restarted (unplugged/plugged in) my router.
I still get the error message. -
07-18-2017, 07:44 PMLittleCat
yes now i am getting this error too
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07-18-2017, 07:45 PMFren4eg
found solution for me.
the forum doesnt let me to quote the post so i just copy it here:
"Thanks for this info I was able to fix it with this by forcing the launcher to update by doing the following.
go to Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\ open up FFXIV_BOOT.cfg in word pad or notepad.
you should see this
<FINAL FANTASY XIV Boot Config File>
<Version>
Version 2
Language 1
Region 2
EulaAgreement 1
StartupCompleted 1
B4EulaAgreement 1
BootVersionCheckMode 0
ConfigReset 0
the line in bold is the key change the 0 to a 1 and it forces it to check version upon opening the launcher.
After doing this it updated launcher and the game fine."
original post by Keku -
07-18-2017, 07:57 PMLittleCat
what line is in bold ?
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07-18-2017, 08:04 PMMokonaNL
"BootVersionCheckMode 0" should be line in bold. Change the 0 to 1 and save. Worked for me.
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07-18-2017, 08:05 PMWhiteFalkQuote:
Originally Posted by Fren4eg
This solution also worked for me. Changing the BootVersionCheckMode from 0 to 1.
The problem that I noticed right away was that even after maintenance and update my launcher DID NOT update and that seems to be the problem. By doing the above changes it forces the launcher to update at which point the game started downloading the necessary files for version 4.05.
This is a tip for people who have problems with FFXIV. After an update, if your game is WORKING. Make a copy of the files and keep it as a backup, if the game starts going weird you have a previous version that you KNOW is working to replace the old one. This saved me re-downloading the whole game and just doing updates from when my last backup was, much faster and less of a hassle. -
07-18-2017, 08:09 PMKaelron
This still didn't work for me, I've literally tried everything....
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07-18-2017, 08:14 PMAphrosC
@everyone on PS4 I had the message. I changed my DNS settings to 1st 8.8.8.8 2nd 8.8.4.4 and no proxy and then just kept closing the game force close and reopening till it worked and now I'm online
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07-18-2017, 08:20 PMNoonQThis didn't work for me. But this...Quote:
Originally Posted by Fren4eg
This worked for me. I switched my DNS to SAFEDNS (google's DNS didn't work) and it worked for me. Hope this helps ya'll.Quote:
Originally Posted by Insidion
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07-18-2017, 09:47 PMMaruEien
Sadly, none of the solutions has worked for me. I hope it gets fixed u.u
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07-18-2017, 09:53 PMTheCount
Same here. Tried several of the DNS options several times and still nothing
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07-18-2017, 11:06 PMSouthman1
Technical support Please fix this problem soon
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07-18-2017, 11:32 PMpoalla
This worked for me on PC, but I didn't try on PS4. I was actually having the same issue on both platforms.
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07-19-2017, 12:16 AMRamiren
A Square-Enix launch, that doesn't work, well there's a shocker.
Nah, in all seriousness getting this error too, sick of dealing with your shit breaking, lagging and being over congested, sort it out, my patience with you as a company is already spent. -
07-19-2017, 12:21 AMLinkanIt worked for me! Thank youQuote:
Originally Posted by Fren4eg
For those it didnt work, you have to do it with your launcher closed. Otherwise the changes wont stick. -
07-19-2017, 12:30 AMhamisterbr
You can't close the laucher when made the change. If you close the laucher, it's will reset the settings...
Try to open the laucher, change the file "FFXIV_BOOT.cfg", save the changes and try to login...
The error will appers but its will update your game and then you will login normaly ;) -
07-19-2017, 12:44 AMP4skaLIt worked for me.Quote:
Originally Posted by Insidion
I change the dns for google, i reconnect my net and then open the launcher again and began to update , then on the checking files throw me error, so, i disconnect from my net again, and i change the dns to default settings, and wallah it's done the game is updating as normal!
Hope is work for yourselves and sorry my poor English GL -
07-19-2017, 02:28 AMSlyFenrir
Try DNS 4.2.2.1
Found that one on a Reddit thread with the same problem, the 8.8.8.8 and 8.8.4.4 DNS didn't work for me either but that one did. -
07-19-2017, 03:45 AMSouthman1
Have anybody found out how to fix the ps4 version
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07-19-2017, 09:01 AMElodie-kittehI am on ps4 and this worked for me. Thank you! :)Quote:
Originally Posted by AphrosC
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07-19-2017, 09:46 AMReapestlife
PC, the version check to 1 worked. Thank you!