Log out after being dc

So let's start with the fact that my ISP force kicks me from game once a day. I can set the hour when it will happen but usually it is within that hour I will be disconnected (as IP address is changed). It is awfully frustrating to either not join any parties for that one hour or to spend 3-5 minutes afterwards trying to log back in while hoping that I will not get kicked for offline. I assume there are lots of people that get dc daily just to log back in and to find themselves being kicked from party as not everyone has perfectly stable connections.

What I would propose is to log out character as soon as somebody is trying to log in with that character. To avoid trolling there could be a 15 second warning window popping ingame saying that somebody is trying to log in with your account and if you want to block this login.

Ideas? :confused:

Sounds like a server problem that was solved a long time ago.

When you play other games, do you experience it too? If you do, then it's something on your end. Try to reset your router, and/or modem and see if that solves anything.

If not, then it's better to contact support here:

https://support.na.square-enix.com/c...p?id=5382&la=1

Hope this helps a little.

It happened to me a few times, but immediately logged in without delays. I think your issue depends your internet gets disconnected by your isp, as long as the ip address is changed.

I'd suggest the best course of action is trying to solve the stability of your connection with your isp, it is no likely a game will be changed to workaround an external problem. Check also the power, a loose power cable connector can turn off your modem and force a reset. Or any other hardware cause. ISP doesn't force DSL resync often and it is likely the cause is on your side. Check with their support staff too. It happened some ISP force connection drops to stop torrents and alike, and thinks xiv is a torrent, check it too with them.

the best idea would be to change ur isp to something that dosnt reset ur ip ^^

I am hoping the server move/upgrades help address this issue. I seen myself along with my friend the game kept us online for up to 7 minutes before it let us come back.

I do not think that is an ISP issue. Why would our ISP keep our character online when we d/ced?

Only time had this issue is when ARR first launched otherwise if I get DCed by the time I am able to log back in (usually a couple minutes) I am able to just log back in without any problems.

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Originally Posted by Khemorex

the best idea would be to change ur isp to something that dosnt reset ur ip ^^

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Would need to change the country then :D

It is only ff14, that does not let me log in after my router changes to the new IP address, everything else works perfectly fine. Have tried to set it to times when I do not play but sometimes I end up being online on that particular time and mostly just forget about it and queue up. That is literally the only issue I actually have this game and outside from that one reset moment, connection is stable.

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Originally Posted by Meenesfeja

Would need to change the country then :D

It is only ff14, that does not let me log in after my router changes to the new IP address, everything else works perfectly fine. Have tried to set it to times when I do not play but sometimes I end up being online on that particular time and mostly just forget about it and queue up. That is literally the only issue I actually have this game and outside from that one reset moment, connection is stable.

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yeh i have the same problem my ip resets once a day , and it usually happens inside a dungeon, then i need to wait like 2-3 min until the char gets kicked out , dont know any solution for this ^^

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Originally Posted by Khemorex

yeh i have the same problem my ip resets once a day , and it usually happens inside a dungeon, then i need to wait like 2-3 min until the char gets kicked out , dont know any solution for this ^^

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The solution is to allow someone to login to where their character left off. Other games do this and merely grey out the persons name in party window or has some indication they went linkdead. Then when they return (if they return in an amount of time) then they continue where they left off.

Some games even give the character simple AI to defend themselves if in combat.

The system right now is to prevent pull plugging to avoid death by keeping the character active for a minute. But you can't regain control in this state. They should fix that. And allow immediate login on a D/C.

I hate this so much: DC for 1 second and you get stuck with the "You are still logged in" message and it takes you 7-10minutes to log back in because it wont log your character out >:\ it happens to me when I try to do group content and its usually the worst time for it to happen

It actually might be done like that purposely to deter people from dcing to avoid 30 minute penalty.

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Originally Posted by Lexia

It actually might be done like that purposely to deter people from dcing to avoid 30 minute penalty.

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I do not really see where it would allow you to skip 30 minute penalty if you would be able to log back in right afterwards.
Instead what it is doing now is often forcing the party to kick you because if you have not been back for 4-5 minutes, you will not come back, right? If you dced right before last boss, well gl with doing the dungeon over again from the beginning.

Some games will force character to log out if it has been logged in and will only require 2 quick attempts to log in, not 3-7 minutes because your character is still logged in.

In ff14, you can survive some mechanics by being dced, sometimes it will screw you up majorly. For example today in zurvan ex dps dced right after drop, couldnt log entire time so we wiped on meteors.

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Originally Posted by Meenesfeja

I do not really see where it would allow you to skip 30 minute penalty if you would be able to log back in right afterwards.
Instead what it is doing now is often forcing the party to kick you because if you have not been back for 4-5 minutes, you will not come back, right? If you dced right before last boss, well gl with doing the dungeon over again from the beginning.

Some games will force character to log out if it has been logged in and will only require 2 quick attempts to log in, not 3-7 minutes because your character is still logged in.

In ff14, you can survive some mechanics by being dced, sometimes it will screw you up majorly. For example today in zurvan ex dps dced right after drop, couldnt log entire time so we wiped on meteors.

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I was talking about the people saying they can't log back in right away after getting dced

I'm fairly sure this is by design as an anti-cheat thing. In my experience it seems to take longer to let you back in if you're in an instance and even longer still if you're in battle, although I haven't done any formal testing!

SE have no way to tell actual disconnects from simulated ones (someone pulling out the cable) so they're most likely erring on the side of caution so people don't use it to skip moves/mechanics that would otherwise wipe them.

To OP: If you log into your router, it might (should?) tell you what the expiry time is for your IP address (Check under DHCP). With that you might be able to at least plan when it's going to happen (would have to check before starting game each time). You might also be able to renew the IP address from within your router (starting your 24 hour window again from that point). Failing that, you could just turn the router off/on before you start playing for the day. There's a high probability that'll force the IP address to renew and you'll have 24 hours from that point.

Also you could ask your ISP if it's possible to get a static IP address (currently you have a dynamic one). They may/may not offer this service and may charge a little extra a month for it, but you could ask. If your ISP doesn't change you wouldn't have these issues.

Hope some of this is some help!

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Originally Posted by Lexia

It actually might be done like that purposely to deter people from dcing to avoid 30 minute penalty.

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The system as it is now allows you to avoid the penalty.

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Originally Posted by Meenesfeja

What I would propose is to log out character as soon as somebody is trying to log in with that character.

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This is how the auto-reconnect should be imo. You get kicked, it should not force you to wait an insane amount of time to log back in(insane in the fact that you are generally desperately in need of getting back to duty!) Please fix the reconnect system SE.

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Originally Posted by Meenesfeja

I can set the hour when it will happen but usually it is within that hour I will be disconnected (as IP address is changed).
Ideas? :confused:

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Can you set the time to be at 4am or a time that simply will not cause an issue for you as you will be asleep/at work/not playing XIV?

also what i find that helps is have a char on a completely differe data center log onto that char and sometimes it will force log out your other char

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Originally Posted by Niqote

Can you set the time to be at 4am or a time that simply will not cause an issue for you as you will be asleep/at work/not playing XIV?

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the only way to set it up at 4am for me at least is to plug out the router and reconnect it again , mmh so i dont want really to wake up at 4am for that ;p

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Originally Posted by worldofneil

To OP: If you log into your router, it might (should?) tell you what the expiry time is for your IP address (Check under DHCP). With that you might be able to at least plan when it's going to happen (would have to check before starting game each time). You might also be able to renew the IP address from within your router (starting your 24 hour window again from that point). Failing that, you could just turn the router off/on before you start playing for the day. There's a high probability that'll force the IP address to renew and you'll have 24 hours from that point.

Also you could ask your ISP if it's possible to get a static IP address (currently you have a dynamic one). They may/may not offer this service and may charge a little extra a month for it, but you could ask. If your ISP doesn't change you wouldn't have these issues.

Hope some of this is some help!

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It is already set to the time when I would be usually sleeping thanks to working full night shifts... But sometimes I cannot fall asleep or have a free day so there is that.
I know how dynamic and static IP addresses work (have studied computer science which covered networking), I just find it totally retarded that I would need to pay extra fee every month just to have static address just to make up for the fact that sometimes when I am playing on that time frame I cannot log back right afterwards. It technically could be solved by letting you actually log back in right after dc as there are more people than me having this issue really and not everyone share the same circumstances as me. (In short I am a cheapskate and want to avoid paying extra if I can help it.)

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Originally Posted by worldofneil

Also you could ask your ISP if it's possible to get a static IP address (currently you have a dynamic one). They may/may not offer this service and may charge a little extra a month for it, but you could ask. If your ISP doesn't change you wouldn't have these issues.

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A static IP would only fix the daily disconnect, though, not to mention this isn't something anyone should pay money for, when it's on SE's side to fix. The problem can still occur completely randomly if for example there's a hiccup on the server side and you get disconnected. I don't know how easy it would be to implement but logging out the character when you attempt to log in with it seems like the most direct option to fix this issue.